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NHTSA ID Number: 10100797

Manufacturer Communication Number: WE - A12-089

TSB/Document Date: 2017-05-25


Summary

SERVICE BULLETIN - AMERICAN HONDAeBay logo IS EXTENDING THE WARRANTY COVERAGE ON THE PISTON RINGS AND PISTONS FOR 201011 CR-V 2WD AND 4WD TO 8 YEARS FROM THE ORIGINAL DATE OF PURCHASE OR 125,000 MILES, WHICHEVER COMES FIRST.


Service Bulletin
October 22, 2015

12-089
49367-01623 Version 5

Warranty Extension: Sticking Rings Resulting in High Engine Oil
Consumption
Supersedes 12-089, Sticking Rings Resulting in Unusually High Engine Oil Consumption, dated June 13, 2015;
see Revision Summary
AFFECTED VEHICLES
Year
2010–11

Model
CR-V

Trim
ALL

VIN Range
Check the iN VIN status eligibility

REVISION SUMMARY
Under REPAIR PROCEDURE, Step 31 and 32 were updated.
BACKGROUND
American HondaeBay logo is extending the warranty coverage on the Piston Rings and Pistons for 2010–11 CR-V 2WD and 4WD
to 8 years from the original date of purchase or 125,000 miles, whichever comes first.
The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a
financial institution or insurer, or has a branded, or similar tittle under any state’s law. To check for vehicle eligibility,
you must do a VIN status inquiry.
CUSTOMER NOTIFICATION
Owners of affected vehicles will receive a notification of this warranty extension.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
SYMPTOM
The engine oil level is low on the dipstick, and the oil warning light may come on in rare high oil consumption situations.
POSSIBLE CAUSES
Under certain specific circumstances the engine may create deposits on the oil control rings, which may lead to
increased oil consumption when all of the following conditions occur simultaneously on a regular and prolonged basis:

The engine is cold (not warmed up to operating temperature)

Hard acceleration while the engine is cold

The fuel used has an unusually high concentration of particles - HondaeBay logo recommends using Top Tier gas that
contains detergents to prevent deposits. For more information about Top Tier gas, go to www.toptiergas.com.

All these conditions happening at the same time is rare, but if they do, deposits may form over years of driving. If the oil
control rings begin to stick because of the deposits, the customer may subsequently complain about excessive oil
consumption.

CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not
assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact
an authorized HondaeBay logo automobile dealer.

© 2015 American HondaeBay logo Motor Co., Inc. – All Rights Reserved

Page 1 of 31

CORRECTIVE ACTION
Do the procedure under DIAGNOSIS and based on your results, replace all of the engine pistons and piston rings if
necessary.
Service Advisor: Talk to the customer about the many factors contributing to oil consumption. Remind him or her that
with less frequent service intervals for modern engines, it’s not uncommon to add oil between services. Therefore, it’s a
good idea to check the engine oil regularly (as recommended in the owner’s manual) and add oil as necessary.
PARTS INFORMATION

Part Name

Part Number

Quantity

BOLT, CONNECTING ROD (Up to 8 as required after
measurements)

13204-RBB-004

8

BOLT, WASHER, 11x176 (Up to 10 as required after
measurements)

90005-RNA-A01

10

BOLT, FLANGE 12X40 (Side engine mount)

95701-12040-08

2

Drain plug washer

94109-14000

1

GASKET, Cylinder Head

12251-R40-A01

1

GASKET, SET

12030-R44-A00

1

GASKET, Exhaust Flexible ( Catalytic to A pipe)

18229-SWA-305

1

HondaBond HT ( 1 tube repairs 5 vehicles )

08718-0004

1

HondaeBay logo Coolant Type 2 ( 1 gallon will be used to top off 2
vehicles )

OL999-9011

1

HondaeBay logo Motor Oil, Synthetic Blend 0W-20 ( 6 quarts of oil to be
used )

08798-9036

6

Nut, Flange (Side engine mount)

90213-S5A-003

1

Oil Filter

15400-PLM-A02

1

O-Ring ( At oil pump )

91301-R40-A01

1

O-Ring, Chain Case

91302-PNA-004

1

Oil Seal, Control Valve ( O-ring at VTC Valve assembly )

15832-PNA-023

1

Packing A, Intake Manifold

17115-R40-A01

4

Piston SET A (STD) (Dealer must determine how many to
order)

13010-R40-A00

4

Piston SET B (STD) (Dealer must determine how many to
order)

13020-R40-A00

4

Ring Set (STD)

13011-R44-A01

4

Page 2 of 31

TOOL INFORMATION

Part Name

Part Number

Quantity

Camshaft Lock Pin Set

07AAB-RWCA120

1

Crank Pulley Holder

07AAB-RJAA100

1

Engine Hanger

P/N AAR-T1256

1

Handle 6-25-660L

07JAB-001020B

1

Gasket Remover/Pan Separator

LIL50190

1

Piston Ring Expander

Snap-On PRS8 or
equivalent

1

Piston Ring Compressor

SCP1287 or equivalent

1

1/2 in. Drive Torque Angle Gauge

BLMBLDAG001 or TA360

1

NOTE: These Items can be purchased through the HondaeBay logo Tool & Equipment Program 888-424-6857.
WARRANTY CLAIM INFORMATION

Operation
Number

Description

Flat Rate Time

Failed Part Number

1111BF

Replacing all pistons and
piston rings

11.8 hrs (includes 0.4hr
for alignment)

13010-RL5-A10

Defect Code:

5X100

Symptom Code: JP000
Skill Level:

Repair Technician

DIAGNOSIS
1. Do an engine oil consumption test. Refer to the Job Aid Engine Oil Consumption Test.
2. Review the results of the engine oil consumption test.

Based on the test results, if the engine is consuming an unusually high amount of oil, contact your DPSM for
approval, then go to REPAIR PROCEDURE.

Based on the test results, if the engine is consuming a normal amount of engine oil, the vehicle is OK. Explain to the
customer that the vehicle is OK, and that the consumption of oil is within a normal range.
NOTE: Remind the customer to regularly check the engine oil level every time they fill the fuel tank. Modern engines
require less frequent oil changes, which may impact the amount of oil used between oil changes.

REPAIR PROCEDURE
This procedure is an outline form that you can also use as a checklist for the repair. For details on the procedures
noted, refer to the appropriate service manual, or view them online.

Engine Oil Replacement

Battery Terminal Disconnection and Reconnection

Fuel Pressure Relieving

Coolant Replacement

Drive Belt Removal/Installation

Intake Manifold Removal and Installation

Warm Up TWC Removal/Installation
Note: Disconnect TWC at the A-pipe at TWC.
Page 3 of 31

Fuel Line/Quick-Connect Fitting Removal

Cylinder Head Removal

Cam Chain Removal

Rocker Arm Assembly Removal

Valve Adjustment

Oil Pan Installation

ECM Idle Learn Procedure

NOTE:




Before starting work, make sure to order the correct number of “A” and “B” pistons. Refer to ORDERING
PISTONS on page 31 of this bulletin.
Use fender covers to avoid damaging painted surfaces.
To avoid damaging the wires and terminals, unplug the wiring connectors carefully while holding the connector
portion.
To avoid damaging the cylinder head, wait until the engine coolant temperature drops below 100°F (38°C) before
loosening the cylinder head bolts. If needed, connect the HDS to the DLC, and monitor ECT SENSOR 1.
Mark all wiring and hoses to avoid misconnection. Also, be sure that they do not contact any other wiring or
hoses, or interfere with any other parts.

1. Make sure that Service Bulletin 11-049, Product Update: Software Update to Improve Fuel Injector and VTC Timing
is complete by checking the iN VIN status.
NOTE: If you do not confirm software update has been completed, your warranty claim could be debited.
2.

Put the vehicle on a lift.

3.

Relieve the fuel pressure.

4.

Do the battery terminal disconnection procedure.

5.

Drain the engine oil

6.

Drain the engine coolant.
NOTE: Use a clean container to recover coolant for re-use.

7.

Remove the drive belt.

8.

Remove the intake manifold. Remove the intake manifold bracket lower bolt.
NOTE: It is not necessary to remove the two nuts or the bracket from the intake manifold.

9.

Unbolt TWC at the A-Pipe, leaving the TWC mounted to the cylinder head assembly.
Page 4 of 31

10.

Disconnect the brake booster vacuum and EVAP canister hoses.

11.

Remove the quick-connect fitting cover, then disconnect the fuel feed hose.

12.

Disconnect the four fuel injector connectors, the control solenoid valve connectors, and disconnect the ground
cables.

13.

Remove the four bolts securing the EVAP canister purge valve bracket.
Page 5 of 31

14.

Disconnect the radiator hoses and the heater hoses. Disconnect the ATF warmer bypass hose (if equipped)
NOTE: The second radiator hose is connected to the thermostat and is not shown.

Page 6 of 31

15.

Remove the two bolts securing the connecting hose. Disconnect the water bypass hose.

16. Support the engine with a floor jack, then remove the right side engine mount.
17. Remove the front cam chain cover and the cam chain.

Page 7 of 31

18.

Use zip ties to hold the four intake rocker assemblies together to ease re-installation.

19.

To prevent damage to the camshafts, loosen the bolts, in sequence, two turns at a time. Remove the camshaft
holder bolts, Remove the rocker arm assembly and both cam shafts.
NOTE: Bolt #1 is not on all engines.

Page 8 of 31

20.

To prevent warpage, loosen the bolts in sequence 1/3 turn at a time; repeat the sequence until all the bolts are
loosened, Remove the cylinder head bolts.

21.

Remove the cylinder head with the catalytic converter attached.
NOTE: Be careful not to lose the lost motion springs.

Page 9 of 31

22.

Raise the vehicle on the lift. Attach the engine hanger.

Attach the engine mount bracket to the engine blockeBay logo with two 10 mm spacers and two (10 mm diameter) bolts
that are about 40 mm and 55 mm long.

NOTE: You can find spacers in the engine hanger kit.


Assemble the engine hanger.

Loop the wire around the engine mount bracket and attach the looped ends to the hook.
Raise the engine with a floor jack just enough to relieve the engine weight from the lower engine bracket.
Tighten the hook so that when you lower the floor jack, the engine is suspended in place.

12

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TSB/Document ID: WE - A12-089

Replacement Service Bulletin Number:

MFR Communication Date: 2015-10-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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