NHTSA ID Number: 10098902
Manufacturer Communication Number: FRONTWIPERSYSTEM
TSB/Document Date: 2017-05-11
Summary
THIS IS A WORKSHEET PROVIDED TO CERTAIN DEALERS TO PERFORM A STUDY OF THE DECK GARNISH, WIPER MOTOR CONNECTOR, AND WIPER LINK BOOTS. THE PARTS BEING STUDIED MUST ALSO BE SHIPPED TO MMNA FOR EXAMINATION.
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TSB/Document ID: FRONTWIPERSYSTEM
Replacement Service Bulletin Number:
MFR Communication Date: 2017-02-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY/WIPER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
FRONT WIPER SYSTEM WORKSHEET:
2007 & 2011 Outlander, 2011 & 2013-15 Outlander Sport
I
l oate: January 25, 2017
1) Vehicle Information.
Model / Year
Outlander Sport / 2011
VIN
JA4AP4AUXt1 llll ff 1-l llll ff
Mileage
37,257
Date Sold
March 14, 2011
Take a picture of the VIN label on the B pillar.
EXAMPLE PHOTO
2) Check the service history of the vehicle and v
system. ONLY vehicles with no prior wiper sy
Confirm proper operation of the front w
there
m
airs
RIO to
been NO repairs made to the wiper
eligible for this study.
tinuing with this worksheet.
3) If the vehicle is 2011 - 2015 Outlander Sp /RV
ok up the VIN on the Warranty Superscreen
to verify whether this vehicle is i volved in S 16-010, Windshield Wiper Motor- Safety Recall
Campaign.
NOTE: Completing this proced
Check the appropriate
x below
f SR 16-010
4) Inspect f
a) Take a pi
Is complete SR-16-010.
en continue with this procedure.
7
Part of SR-16-010
Not pa
wi
D
ps b ween the Deck Garnish and glass.
e of the whole Deck Garnish.
EXAMPLE PHOTO
1
b) Take a picture of the Deck Garn ish End (Driver side).
Divide the picture in 3 parts as shown below: Outside, Center, Inside.
c) Measure gap between Deck Garnish and G s
below.
10 cm intervals, starting at "G," as shown
EXAMPLE of
Measuring Method
Measuring Points (7 points)
Check the appropriate boxes below based on your measurements.
Measuring point
A
B
C
D
E
F
G
Omm - 0.5 mm
t/ t/
D
D
D
D
t/
0.5 mm - 1.5 mm
D
D
t/ D
t/
t/ D
1.5 mm or more
D
D
D
t/ D
2
D
D
d) If there is a big gap (1.5 mm or more), take a picture and record the position of each one by
writing with permanent marker on the Deck Garnish.
Measure Gap
EXAMPLE OF RECORDING
POSITION OF BIG GAP
_D_e_c_k_G-am-ish____)_ __
+___ _
_ W_in_ds_h_ie_ld_ _ __.!
t
5) Remove the Deck Garnish and take a pi ure o he
er Motor and Linkage.
NOTE: Be sure to take the following p
e E RE leaning any components.
6) Verify that th
box below.
per Motor electrical connector is fully seated and locked. Check the appropriate
3
7) Remove the connector, then remove the Wiper Motor and Linkage.
a) Take a picture of the Deck, including bottom edge of Glass (both RH and LH sides).
EXAMPLE PHOTO
EXAMPLE PHOTO
RH Side
NOTE: If there is a lot of debris or dust in the Deck, take the picture
r cleani g
If there is evidence of water collected in the Deck, be sure to include in
pie e
(for example, showing corrosion on the Deck panel).
b) Inspect and take pictures of the drain outlets in the Deck (
RH Side
8) Inspect and take pictu
If a hook is broken or t
RH and LH sides).
LH Side
of the P
pad is p
and Hooks on Deck Garnish (driver side).
ng off, take a picture(s) showing all areas of any damage.
PHOTO
EXAMPLE PHOTO
(of Pad Peeling Off)
4
9) Inspect and take a picture of the connector on body side.
a) Inspect connector terminals for corrosion , then check appropriate box below.
D
Corrosion
No Corrosion
b) If terminals show corrosion , include a picture of the corrosion , then call Techline and open a
Techline case.
10) Inspect and take pictures of Rubber Boot (bo
e
and lip
EXAMPLE PHOTO
Boot End
Boot Lip
5
a) Inspect for damage to the boots, then check appropriate box below .
Damage
No Damage
D
b) If Rubber Boot is damaged, include picture of damaged boot.
EXAMPLE PHOTO {Damaged Boot)
NOTE: If a gap exists in the damaged boot, water
ente
ide the boot.
11) Cleaning.
If there is dust or debris on the edge of the
ss, c ean before assembly of Deck Garnish .
Dust on Glass Edge
6
12) Replace Wiper Motor and Linkage and Deck Garnish (LH and RH) with new parts following
Service Manual procedures. Be sure to transfer original hood weatherstrip onto the new parts.
Outlander (2007 / 2011)
PART NUMBER
8250A809
8251A031
MF243623
7405A435
7405A436
MR777365
PART DESCRIPTION
Motor Assy, Windshield Wiper
Link Assy, Windshield Wiper
Bolt, Washer Assembled, 6x14
Garnish Assy, Fr Deck, LH
Garnish Assy, Fr Deck, RH
Clip, Air Inlet Grille
Outlander Sport (2011, 2013-15)
PART NUMBER
Motor Assy, Windshield Wiper*
Link Assy, Windshield Wiper
Bolt, Washer Assembled, 6x14
Garnish Assy, Fr Deck, LH
Garnish Assy, Fr Deck, RH
Clip, Air Inlet Grille
P
LE
MW400223 (SR-16-010)
8251A058
MF243623
7405A435
7405A436
MR777365
PART DESCRIPTION
*NOTE: If vehicle is also part of SR-16-010, replace wi
instead of P/N 8250A809.
E
X
A
M
13) Reinstall wiper arm and blade assembly as shown.
7
otor
MW400223
14) Package all old parts together, preferably in one large box, for shipment to MMNA.
NOTE: If a larger box is not available, 2 boxes securely taped together is acceptable.
Use adequate protective packing material (see below for example of this method).
Ship old parts to:
Mitsubishi
Motors North America, Inc.
6400 Katella Avenue
Cypress, CA 90630
Attention: Product Support
Include in the shipment:
a) A printed copy of this completed file (with all information filled in).
b) A printed copy of the Repair Order.
NOTE: Be sure to send the entire Wiper Motor and Linkage a
EXAMPLE of Packaging Multiple Boxes
(ONLY if one larqer box is not
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