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NHTSA ID Number: 10096598

Manufacturer Communication Number: 2017 8-16-16

TSB/Document Date: 2017-03-29


Summary

CATEGORY REORGANIZATION AND TITLE CHANGES, NEW AND REVISED CONTENT THROUGHOUT DOCUMENT.


2017

R8 Coupe

AudieBay logo Delivery Guidelines

Client

Stock No.

Delivery Date

VIN

Delivery Inspection
Ensure that Final Vehicle Quality Inspection Is Completed

 Repair all defects prior to customer delivery

 Inspect exterior for damage, dings, dents and surface scratches

 Ensure that customer has requested activation of AudieBay logo connect®; activate AudieBay logo connect® prior to customer arrival at
MyAudiconnect.com. Only if AudieBay logo connect “Request to Initiate
Services” and Terms & Conditions have been signed. Applies
only to vehicles equipped with AudieBay logo connect® (USA only)

 Verify that vehicle is equipped as specified and that all accessories have been installed
 Check interior for cleanliness, grease marks and damage
 Check that floor mats are locked in place
 Ensure tire pressures are set to “normal Customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to Delivery.
Customer Priority Topics

1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________
Priorities
 Audio system

Navigation

 BLUETOOTH mobile phone pairing

 Seat fitting

 Driver assistance features

 Set-it and forget-it

 Media device ports

 Voice controls

Exterior

Driver Controls (continued)

 Advise the customer to use only oil that meets AudieBay logo standards

 Power outlets

 Advise the customer that AudieBay logo recommends using top-tier
detergent gasoline with a minimum octane rating of 91 AKI
(95 RON)

Glove box

Tire mobility system (without spare tire)

 Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows

 Tool kit with jack

 Power-adjustable, heated exterior side mirrors with powerfolding, & auto dimming

Interior

 Garage door opener (HomeLink®) 3-channel remote transmitter in overhead console

Driver Controls
 Instrument cluster, driver information systems, and steering
wheel controls.
 Demonstrate how to operate exterior lights
 Demonstrate how to operate interior lights
 Automatic climate control
Effective 8-16-2016-US
Version 1.2

 Adaptive rear spoiler (deploys at 75 mph, retracts at 50 mph)
Steering
 Demonstrate the multifunction steering wheel
 Tilt and telescopic adjustable steering column
Steering wheel mounted shift paddles
1 of 3

2017 R8 Coupe | AudieBay logo Delivery Guidelines

Client

Seating

Infotainment (continued)

 Demonstrate how to adust the seats

 Embedded safety belt microphones (for voice control and
BLUETOOTH® hands-free voice clarity)

 Heated front seats (three-step)
 “Passenger Side Airbag Off” light

AudieBay logo connect® with six-month trial subscription
 Inrix Online® Traffic

Owner’s Documents
 Owner’s manual, MMI® manual and other manuals as equipped
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
 Explain the “text to phone” features for viewing tutorials on a
smartphone or at the AudieBay logo Technology website: www.auditechnology.com

 Explain Wi-Fi® hotspot capabilities
 Explain the Nav-Data-Update process via the customer’s MyAudi account
 Show how to manually set the clock, daylight savings time and
time zone
Orientation Drive

Tire Warranty Booklet: Explain coverage from tire manufacturer

Vehicle Systems

 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery

 Electromechanical parking brake

 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law
 Provide AudieBay logo Care information
 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988

 Cylinder on demand™ engine efficiency technology
Tire pressure monitoring system (TPMS)
Suspension
AudieBay logo magnetic ride (with Dynamic, Comfort and Auto suspension settings)
Driver Assistance
AudieBay logo advanced key - keyless start, stop and entry
 Explain the windshield wiper and washer functions

Infotainment

 High-beam assistant

 Review the MMI® controls and basic functionality

 Parking system plus with rear view camera (front and rear
acoustic sensors)

AudieBay logo sound system
AudieBay logo Music Interface
 Bang & Olufsen® sound system
 MMI® navigation plus
 MMI® touch with handwriting-recognition technology
 SD card slots
 SiriusXM® Satellite Radio with 90-day trial subscription (if
equipped)
 HD Radio™ Technology
 Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites
 Voice control
 BLUETOOTH® wireless technology & streaming audio for compatible devices
Effective 8-16-2016-US
Version 1.2

Cruise control with coast, resume and accelerate features
AudieBay logo drive select
Wrap up
End the orientation drive in the service write-up area
 Tour the service department and introduce the customer to the
Service Manager and Service Consultant
 Set up first service appointment
 Ask the customer if you can program the service department’s
phone number into their phone
 Ask the customer if they would like to have the AudieBay logo Technologist phone number added to their phone contacts: 1-855-750TECH (8324)

2 of 3

2017 R8 Coupe | AudieBay logo Delivery Guidelines

Client

AudieBay logo Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with AudieBay logo Procedures and
Quality Standards.

AudieBay logo Brand Specialist Signature

Date

Would you like to schedule a Second Delivery?
 No

 Yes
Date

Time

By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations

Customer Signature

Effective 8-16-2016-US
Version 1.2

Date

3 of 3

1

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TSB/Document ID: 2017 8-16-16

Replacement Service Bulletin Number:

MFR Communication Date: 2016-08-16

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

MFR Component System:

MFR Component Subsystem:


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