NHTSA ID Number: 10086622
Manufacturer Communication Number: C1613A
TSB/Document Date: 2016-12-20
Summary
THIS CAMPAIGN IS BEING ISSUED TO ADDRESS PLUGGING OF THE EGR COOLERS AND EGR VALVES RESULTING IN FC1896 AND/OR FC3382 ON CERTAIN ENGINES IN TRANSIT BUS APPLICATIONS. THIS CAMPAIGN AUTHORIZES CERTIFIED REPAIR LOCATIONS TO REPLACE THE VALVE STEM SEALS, AND IF REQUIRED, UPDATE THE ECM CALIBRATION. THIS IS A REVISION TO A PREVIOUS COMMUNICATION.
ISL9 CM2350 Transit Bus Valve Stem Seal and Calibration Campaign
Campaign Number
C1613
Revision Level
A
Date
30-JUN-2015
Expiration Date (U.S. and Canada)
31-MAR-2017
Engine Family
Fuel System
Page 1 of 3
Group Number
Expiration Date (International
)
31-MAR-2017
Plant
Build Date
From
To
Warranty Campaign
ISL9 CM2350 Transit Bus Valve Stem Seal and
Calibration Campaign
Attention
U.S / Canadian Distr./Branches and Div. Offices
This is to revise and replace Campaign 1613, dated 07-Apr-2015. This revision is to:
1. Add Parts as Optional.
If additional information is required, contact your Cummins
Warranty Operations Group
Leader.
Description
This Campaign is being issued to address plugging of the EGR coolers and EGR Valves
resulting in FC1896 and/or FC3382 on ISL9 CM2350 Transit Bus Applications. This Campaign
authorizes certified repair locations to replace the valve stem seals, and if required, update the
ECM calibration. The EGR cooler and/or the EGR valve are not covered under this field
action. It must be troubleshot and repaired separately.
Action
https://qsol2.cummins.com/qs3/pubsys2/xml/en/campaign/2016/c1613.html
7/6/2015
ISL9 CM2350 Transit Bus Valve Stem Seal and Calibration Campaign
Page 2 of 3
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must be on the attached ESN list, and
3. must be an ISL9 CM2350 Transit Bus application.
After verifying that the engine meets the above requirements, perform the following actions:
NOTE: Please refer to the ISL CM2350 Service Manual, Bulletin 4310787 for detailed
instructions.
1. Please refer to Procedure 000-009 in section 0 to steam clean the engine.
2. Please refer to Procedure 002-016 in section 2 to remove and reinstall all 24 valve stem
seals.
3. Please refer to Procedure 019-032 in section 19 to inspect the calibration revision
history. Update the calibration if a later revision is available.
4. File all parts and labor under this Campaign.
Material Disposition
Materials removed as a result of this field action must be scrapped.
Reimbursements
Parts
The following parts are covered under this field action:
Part Number
Quantity
Description
386747100
6
SAL,RNG (OPTIONAL)
393714200
6
SAL,INJ
394857800
24
SAL,STM
493261500
1
GSK,CNN
495448700
6
SAL,RNG (OPTIONAL)
NOTE: SRTs to gain access that are required to complete the repair, that are sufficiently
explained in the claim narrative, may also be claimed on this action.
Labor using applicable Access Code and Time:
SRT
Code
00-401
Description
Time
(hrs)
Steam Clean - Complete Engine
https://qsol2.cummins.com/qs3/pubsys2/xml/en/campaign/2016/c1613.html
7/6/2015
ISL9 CM2350 Transit Bus Valve Stem Seal and Calibration Campaign
00-90X
02-306
17-124
17-157
19-611
Page 3 of 3
Administrative time
Valve Guide Seal - Remove and Install, All (Four Valves per Cylinder)
(Common Rail Fuel System)
Floorboard - Remove and Install (Automotive, Bus, and Recreational
Vehicle Applications only)
Back Seat - Remove and Install (Bus Application)
Engine Control Module (ECM) Calibration- Transfer (CM 2250/CM2350)
(OPTIONAL)
Travel
Travel is not covered under this field action. Towing is not covered under this field action.
Other Claimables
Consumables are covered under this field action.
NOTE: Consumables can be claimed for this campaign, up to $25.00, when sufficiently
explained in the claim narrative.
Claim Instructions
For Cummins
Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your
local Cummins
Distributor.
Claim Codes
Description
Account Code:
Pay Code:
Pay Code:
Pay Code:
Failure Code:
Code
65
Distributor = X
Dealer = D
International
= I
WIRVBG
Attachments
Click here to see c1613_esn-list.xls
Last Modified: 30-Jun-2015
Copyright © 2000-2010 Cummins
Inc. All rights reserved.
https://qsol2.cummins.com/qs3/pubsys2/xml/en/campaign/2016/c1613.html
7/6/2015
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TSB/Document ID: C1613A
Replacement Service Bulletin Number:
MFR Communication Date: 2015-06-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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