T-SB-0076-16

July 13, 2016

2017 86 Pre-Delivery Service (PDS)
Service
Category

General

Section

Pre-Delivery Service

Market USA

Applicability
YEAR(S)

MODEL(S)

2017

86

ADDITIONAL INFORMATION

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying the dealership’s new car customers.
Customer feedback indicates the following areas deserve special attention when performing PDS:





Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.

Customer retention and proper maintenance of vehicles has been a major focus for Toyota.
To help remind customers that regular oil changes are essential to the proper maintenance of their
vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery.
By doing this, customers will be reminded to return to your dealership for their first oil change.
Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of “Final
Inspection & Cleaning.”)
A new PDS Check Sheet has been developed for the 2017 model year 86. Some check points
have been added, expanded, or clarified. Bulletins are available for items in bold type.
Warranty Policy

If the need for additional repairs or adjustment is noted during the PDS, the required service
should be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
PDS check sheet in the customer’s file. If you cannot produce a completed form for each
retailed vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be
subject to debit.
An additional Repair Order completed in conjunction with normal PDS MUST have time
punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched
for each repair.
© 2016 Toyota Motor Sales, USA

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T-SB-0076-16

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2017 86 Pre-Delivery Service (PDS)
Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

001013

Pre-Delivery Service (PDS)

1.0

–

–

–

Required Tools & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream 2.0*
Techstream Lite

PART NUMBER

QTY

TS2UNIT
ADE

Techstream Lite (Green Cable)

TSLITEPDLR01

1

TSLP2DLR01

* Essential SST.

NOTE
Only ONE of the Techstream units listed above is required.
Software version 11.10.034 or later is required.
Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
Before Inspection

1. Install DCC Fuse – see check sheet
2. Confirm that Delivery Mode Wire Harness Connectors are connected (Automatic
Transmission ONLY) – see check sheet
CAUTION
If NOT connected, it is possible to remove the key in gear positions other than “Park”,
causing the vehicle NOT to comply with a portion of Federal Motor Vehicle Safety
Standard 114.

Functional Operation

Apply parking brake and cycle ignition “IG-ON,” place gear selector in reverse, turn on lights and
rear defogger. Unlock ALL doors, release fuel door, and release rear trunk hatch.
1. Check dome, courtesy, map, and sun visor lights*
2. Check warning/indicator lights, gauges, and horn
3. Check windshield wipers and washers
4. Check headlights, instrument lights, turn signals, dimmer switch, emergency flashers, and
brake lights
5. Check inside/outside rear view mirror operation/adjustment

© 2016 Toyota Motor Sales, USA

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July 13, 2016

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2017 86 Pre-Delivery Service (PDS)
Functional Operation (Continued)

6. Check cigarette lighter* and power outlets
Check the power outlet using an electrical accessory designed for this use.
7. Check audio/navigation/backup camera systems*, set vehicle settings to 86, and set clock
For Navigation, set the destination search area to local position.
For more information on vehicle settings, refer to audio owners guide.
8. Install shift-lock override button cover*
Walkaround Inspection

Starting at the left front door, check window and door lock operation. Continue around the vehicle
in a counterclockwise direction checking each door and window operation, child door locks, seat
belts, interior condition, ALL lights, and luggage compartment contents. Finish by checking
headlight aim and continue into UNDER HOOD checks.
1. Check Smart Key System* – T-SB-0037-16
2. Check door and door lock operation, including each wireless remote control/theft
deterrent system*
3. Check power window operation
4. Check that engine starts with ALL keys
5. Check seats and seat belt operation
6. Check rear defogger
7. Check side marker, tail, backup, and license plate lights
8. Check rear cargo area trim appearance
9. Adjust spare tire pressure, inspect for damage, and check jack and tool installation
NOTE
Compact spare tire – 60 psi (420kPa).

10. Check headlight aim
Refer to the Repair Manual for procedures.

© 2016 Toyota Motor Sales, USA

T-SB-0076-16

July 13, 2016

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2017 86 Pre-Delivery Service (PDS)
Under Hood

1. Check engine oil level
2. Check brake and clutch* fluid levels
Visually inspect using see-through reservoir.
3. Check engine coolant level
4. Check windshield washer fluid level
5. Check battery state-of-charge using Digital Battery System Analyzer
Refer to Service Bulletin No. T-SB-0039-16, “Battery Maintenance During PDS.”
NOTE
Battery SOC should be a minimum of 75%. Please enter the SOC Reading on the space
provided on the check sheet and attach the printout to the check sheet.

6. Inspect for fuel, oil, coolant, and other fluid leaks

Under Vehicle (On Hoist)

1. Remove disc brake anti-rust covers/anti-corrosion wheel film* – PD017-04
Visually inspect rotors for rust.
NOTE
For best rotor rust prevention, retain wheel film on vehicle until just prior to customer
delivery.

2. Inspect tires for defects/damage
3. Perform Tire Pressure Warning System confirmation – see check sheet
4. Install rubber body plugs
Install the rubber plugs (stored in glove box) into rear torque box holes.
5. Inspect for fuel, oil, coolant, and other fluid leaks
6. Visually check bolts and nuts on chassis and powertrain for looseness
7. Inspect under the vehicle for damage, rust etc.

© 2016 Toyota Motor Sales, USA

T-SB-0076-16

July 13, 2016

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2017 86 Pre-Delivery Service (PDS)
Road Test

A complete road test helps assure customer satisfaction. Drive vehicle over a variety of road
surfaces and driving conditions. Check for unusual noise and driving performance.
1. Check cold engine operation
Check starting and fast idle operation performance.
2. Check engine operation during warm-up
Check that engine operates smoothly during warm-up.
Check for unusual noise, engine vibration, rough idle, etc.
3. Check engine at normal operating temperature
Check engine performance over a broad range of driving conditions, including idle quality,
acceleration, cruise, and deceleration.
4. Check clutch or automatic transmission operation
Check clutch operation, including engagement, disengagement, chattering, and
unusual noise.
Check manual transmission operation, including shift lever/linkage and unusual noise.
Check automatic transmission operation, including operation in each range, neutral start
switch, and shift lock system.
5. Check brake and parking brake operation
Check brake function, including unusual noise, parking brake performance, and ALL related
brake system indicator lights.
6. Check steering operation and off-center/vehicle pull/flutter
Check steering function.
Check steering off-center/vehicle pull/flutter.
7. Inspect for abnormal noise and vibration
Check for unusual noise, engine vibration, rough idle, etc.
8. Inspect for squeaks and rattles
9. Check heater and A/C operation
10. Check speedometer operation
11. Check cruise control operation*
Check cruise control, including On-Off switch, “SET/COAST,” “RESUME/ACCEL,” and
“CANCEL” functions.

© 2016 Toyota Motor Sales, USA

T-SB-0076-16

July 13, 2016

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2017 86 Pre-Delivery Service (PDS)
Final Inspection & Cleaning

1. Remove interior protective covers, unnecessary labels, tags, etc. (Remove protective covers
just before delivery to the customer).
Remove plastic covers from door panels, seats, head restraints, and sun visors, as required.
Remove labels, tags, and stickers (except those containing owner information).
NOTE
Consumer information labels, such as airbag information warning and bumper information
labels, MUST be left on the vehicle until delivery to a retail customer.

2. Visually inspect ALL interior parts for installation, damage, fit, dirt, etc.
3. Verify floor mat application and install using retaining clips* – T-SB-0038-16
4. Remove Rapgard™ and clear protective bumper film*
Ensure that ALL glue residue is removed.
5. Wash and clean vehicle
6. Inspect paint finish for scratches, chips, rust, dents, damage, etc.
7. Inspect exterior body parts for proper installation, damage, rust, etc.
8. Install front license plate and mounting bracket* – see check sheet
9. Place oil change sticker on inside of windshield, top left corner
Complete the mileage or date recommendation and apply the oil change reminder sticker
to the inside of the windshield, top left corner. You may use your current oil change
reminder sticker.
10. Place Owner’s Manual portfolio* in glove box
11. Perform Techstream Health Check
Perform Health Check to ensure that diagnostic trouble codes are NOT present. Health
Check results can be printed for the customer at delivery, or for the dealer file, using the
Diagnostic Report function.
* Inspect or install when equipped or required

© 2016 Toyota Motor Sales, USA