NHTSA ID Number: 10080099
Manufacturer Communication Number: TSB-ELE-092
TSB/Document Date: 2016-09-15
Summary
TSB: SIRIUS AUDIO MUTES (DROPS OUT) INTERMITTENTLY IN OPEN SPACES - THIS BULLETIN PROVIDES INFORMATION ABOUT THE REPLACEMENT OF THE SHARK-FIN STYLE ROOF ANTENNA OF SOME 2014~2015MY SPORTAGE (SL) VEHICLES, PRODUCED FROM AUGUST 1, 2014 THROUGH AUGUST 31, 2015, WHICH MAY EXHIBIT SIRIUS AUDIO RECEPTION CONCERNS (SEE SAMPLE COMPLAINTS BELOW). FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN TO REPLACE THE ROOF ANTENNA AND CORRECT THE CONCERN.
GROUP
ELE
MODEL
2014~2015MY
Sportage (SL)
NUMBER
092
DATE
January 2016
TECHNICAL SERVICE BULLETIN
SUBJECT:
SIRIUS AUDIO MUTES (DROPS OUT) INTERMITTENTLY
IN OPEN SPACES
This bulletin provides information about the replacement of the shark-fin style roof antenna of
some 2014~2015MY Sportage (SL) vehicles, produced from August 1, 2014 through August 31,
2015, which may exhibit Sirius audio reception concerns (see sample complaints below). Follow
the procedure outlined in this bulletin to replace the roof antenna and correct the concern.
Sample complaints include:
1- Satellite radio has weak or no signal frequently while driving
2- Sirius radio reception cuts in and out often and/or drops out (muting). NOTE: this condition
can occur for time periods longer than 1-2 seconds.
File Under:
Circulate To:
x General Manager
x Service Advisor(s)
x Service Manager
x Parts Manager
x Technician(s)
x Body Shop Manager
x Fleet Repair
Page 2 of 2
SIRIUS AUDIO MUTES (DROPS OUT) INTERMITTENTLY
IN OPEN SPACES
SUBJECT
Service Procedure:
1.
Replace the antenna with an improved
one by referring to “Body Electrical
System→ Audio→ Antenna→ Repair
procedures” chapter in the applicable
Workshop Manual.
REQUIRED PARTS:
Part Name
Part Number
Part Color
Antenna Assembly
(Combination)
96210 3W801 9P
96210 3W801 E6S
96210 3W801 UD
96210 3W801 BAH
96210 3W801 A3D
96210 3W801 BEG
96210 3W801 EAB
96210 3W801 D5U
9P (Black Cherry)
E6S (Mineral Silver)
UD (Clear White)
BAH (Vintage Blue)
A3D (Bright Silver)
BEG (Signal Red)
EAB (Sage Green)
D5U (Sand Track)
Figure
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Sportage (SL)
From August 1, 2014 through August 31, 2015
WARRANTY INFORMATION:
Claim
Type
Causal
P/N
W
96210
3W800
Qty.
1
N
Code
M64
C
Code
Repair
Description
Labor Op
Code
Op
Time
Replacement
P/N
Qty.
ZZ3
(ELE 092)
Roof Antenna
Replace
(SL)
96210F00
1.8
M/H
92610 3W801
0
TSB: ELE 092 Sportage (SL) January 2016
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TSB/Document ID: TSB-ELE-092
Replacement Service Bulletin Number:
MFR Communication Date: 2016-01-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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