GROUP
Electrical

MODEL
2013MY
Optima (QF/TF)
2013MY
Soul (AM)

NUMBER
080 (REV 2, 01/15/2016)

DATE
April 2015

TECHNICAL SERVICE BULLETIN
AVN SYSTEM UPGRADE

SUBJECT:

 NOTICE
This bulletin has been revised to include additional information. New/revised
sections of this bulletin are indicated by a black bar in the margin area.
This bulletin provides the procedure for upgrading the navigation system software of some
2013MY Optima (TF/QF) and some 2013MY Soul (AM) vehicles, to improve Bluetooth®
connectivity.

USB Update Drive

GDS - Audio Update Module (AUM)

File Under:
Circulate To:

x General Manager


x Service Advisors


x Technicians


x Service Manager


x Parts Manager


x Body Shop Manager  Fleet Repair


Page 2 of 8

AVN SYSTEM UPGRADE

SUBJECT:

Step 1: AVN System Update

 NOTICE


This is a software upgrade for the navigation operating system and NOT a map
upgrade.



Delete all paired phones from the system and delete the head unit from all
phones. If you do not delete phones, the phone(s) will still show and act as
paired, but performance or functionality issues may occur. Anytime a software
update is performed to either a paired phone or the system, the pairing should
be deleted from both phone and system and then paired again after update.



A fully charged battery is necessary before AVN head unit upgrade can take
place. It is recommended that the Midtronics GR8-1299 system be used, in
ECM mode, during charging. DO NOT connect any other battery charger to the
vehicle during audio head unit upgrade.

 NOTICE


USB drives containing the 13MY VDS upgrade were
shipped directly to all Kia dealers and are addressed
to the Service Manager.



An AUM update is now available on GDS.

1.

Start the vehicle or connect the Midtronics GR8-1299 charger.

2.

If performing the update using the GDS AUM, refer to TSB SST 032 or click on User’s
Guide > GDS AUM on the GDS main screen, as shown below, and follow the on-screen
instructions.

TSB: ELE 080 (REV 2) Optima (QF/TF), Soul (AM) April 2015

Page 3 of 8
SUBJECT:

3.

AVN SYSTEM UPGRADE

If performing the update using a USB
stick, obtain the 13MY upgrade USB
drive from your Service Manager and
insert it in the vehicle’s USB port.
Make sure to allow for the sound file
to play for one second before
proceeding to the next step.

 NOTICE
This
AVN
System
consists of two steps:

Update

1. AVN System Update
2. Bluetooth System Update
(see page 6)

Images shown are for demonstration
purposes and will vary by model.

only

The combined update will take
approximately 10 to 15 minutes
to complete.

4.

Press the SETUP button.

 NOTICE
Do not remove the USB thumb
drive, AUM connector or turn the
radio OFF while the update is in
progress.

5.

Touch Main on the screen.

TSB: ELE 080 (REV 2) Optima (QF/TF), Soul (AM) April 2015

Page 4 of 8
SUBJECT:

AVN SYSTEM UPGRADE

6.

Touch System Info on the screen.

7.

Touch Map Upgrade on the screen.

8.

The system will verify the update on
the USB thumb drive.

9.

If update verification is not successful,
the system will display an error
message. Make sure the correct USB
thumb drive is being used for the
update.

TSB: ELE 080 (REV 2) Optima (QF/TF), Soul (AM) April 2015

Page 5 of 8

AVN SYSTEM UPGRADE

SUBJECT:

10.

If update verification is successful,
touch YES on the screen to begin
installation.

 NOTICE
Do not remove the USB thumb
drive, AUM connector or turn the
radio OFF while the update is in
progress.

11.

The system will begin the upgrade
and the progress will be displayed on
the bar graph. Once the update is
complete, the system will restart.

12.

Once the system restarts, access the
System Information screen (SETUP >
Main > System Info) to confirm the
upgrade software version matches the
information shown in the table below:
TF_nd.USA_SOP.01.040

Model

New Software Version

Optima
(TF/QF)

TF_nd.USA_SOP.01.040

Soul (AM)

AM.USA.SOP.00.025

TSB: ELE 080 (REV 2) Optima (QF/TF), Soul (AM) April 2015

Page 6 of 8
SUBJECT:

AVN SYSTEM UPGRADE

Step 2: Bluetooth® System Upgrade:
1.

Press the PHONE button to display
the dialing screen.

 NOTICE
Do not remove the USB thumb
drive, AUM connector or turn the
radio OFF while the update is in
progress.

2.

Press Settings on the screen.

3.

To access the Bluetooth Engineering
Mode, use a finger to touch the
bottom left corner of the screen (1),
then, immediately touch area above
the Connections button (2), as
shown.

2

1

TSB: ELE 080 (REV 2) Optima (QF/TF), Soul (AM) April 2015

Page 7 of 8

AVN SYSTEM UPGRADE

SUBJECT:

4.

Once in the Bluetooth Engineering
Mode screen, press FSW – Update to
begin the installation.

 NOTICE

3.32.1

The update will take approximately
two (2) minutes to complete.

5.

The system will begin the upgrade
and the progress will be displayed on
the bar graph. Once the update is
complete, cycle the ignition and power
up the head unit.
3.32.1

6.

Perform step 3 again to access the
Bluetooth Engineering Mode screen
and confirm the upgrade software
version matches the information
shown in the table below:
3.32.42

Bluetooth Software Version
3.32.42

TSB: ELE 080 (REV 2) Optima (QF/TF), Soul (AM) April 2015

Page 8 of 8

AVN SYSTEM UPGRADE

SUBJECT:

REQUIRED PARTS:
Part Name

Desc.

13MY AVN Upgrade

Figure

Comments

Additional USB sticks
can be ordered through
Snap-on Equipment
Solutions at
(888) 542-1011

USB Drive

AFFECTED VEHICLE PRODUCTION RANGE:
Model

Production Date Range

Optima (TF/QF)

From May 29, 2012 through February 19, 2013

Soul (AM)

From May 17, 2012 through January 28, 2013

WARRANTY CLAIM INFORMATION:
N Code: N50 C Code:C98

Claim
Type

W

Causal
P/N

Qty.

Repair
Description

96164
2T000

(ELE 080)
AVN Software
Update
(QF)

96164
2T000

(ELE 080)
AVN Software
Upgrade
(TF)

96120
2K000

0

Labor Op
Code

Op Time

Replacement
P/N

Qty.

28325F12

0.3
M/H

N/A

0

(ELE 080)
AVN Software
Upgrade
(AM)

TSB: ELE 080 (REV 2) Optima (QF/TF), Soul (AM) April 2015