NUMBER:
GROUP:
DATE:

18-069-16
Vehicle Performance
June 16, 2016

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 16-057. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
FOR HELP WITH USING wiTECH FOR ECU FLASH REPROGRAMMING, CLICK ON
THE APPLICATION’S “HELP” TAB.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE
PERFORMING THIS PROCEDURE.
SUBJECT:
PCM Replacement, MIL Illumination / DTCs P0300, P030X or P23XX
OVERVIEW:
This bulletin involves replacing the Powertrain Control Module (PCM) and re-flashing with
the latest available software.
MODELS:
2015 - 2016 (RT)

Dodge/Chrysler Caravan/Town and Country

NOTE: This bulletin applies to vehicles within the following markets/countries:
NAFTA, APAC, EMEA and LATAM.
NOTE: This bulletin applies to vehicles built on or after July 27, 2015 (MDH 0727XX)
and on or before September 11, 2015 (MDH 0911XX) equipped with a 3.6L
engine (Sales Code ERB).
SYMPTOM/CONDITION:
The customer may describe an engine misfire, and runs rough. In addition customers may
experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a
technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in
the PCM memory:
•
•
•
•
•

P0300 - Multiple Cylinder Misfire.
P0301 - Cylinder 1 Misfire.
P0302 - Cylinder 2 Misfire.
P0303 - Cylinder 3 Misfire.
P0304 - Cylinder 4 Misfire.

18-069-16
•
•
•
•
•
•
•
•

-2-

P0305 - Cylinder 5 Misfire.
P0306 - Cylinder 6 Misfire.
P2302 - Ignition Coil 1 Secondary Circuit - Insufficient Ionization.
P2305 - Ignition Coil 2 Secondary Circuit - Insufficient Ionization.
P2308 - Ignition Coil 3 Secondary Circuit - Insufficient Ionization.
P2311 - Ignition Coil 4 Secondary Circuit - Insufficient Ionization.
P2314 - Ignition Coil 5 Secondary Circuit - Insufficient Ionization.
P2317 - Ignition Coil 6 Secondary Circuit - Insufficient Ionization.

DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all related systems are functioning as designed. If DTCs or
symptom conditions, other than the ones listed above are present, record the issues on the
repair order and repair as necessary before proceeding further with this bulletin.
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other
customers that describe the symptom/condition listed above or if the technician finds the
DTC, perform the Repair Procedure.
1. Does the vehicle exhibit any of the symptoms/conditions?
a. YES>>> Continue to Step #1 of the Repair Procedure.
b. NO>>> This bulletin has been completed, use LOP (08-19-06-98) to close the
active RRT.
PARTS REQUIRED:
Qty.

Part No.

Description

1 (AR)

68243295AA

Module, Powertrain Control (PCM)
(For 2016)

1 (AR)

05150876AD

Module, Powertrain Control (PCM)
(For 2015)

REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Replace the PCM; Refer to the detailed service procedures available in
DealerCONNECT> TechCONNECT under: Service Info> 08 - Electrical/8E - Electronic
Control Modules> MODULE, Powertrain Control> Removal/Installation.
2. Reprogram the PCM with the latest software. Detailed instructions for flashing control
modules using the wiTECH Diagnostic Application are available by selecting the
application’s “HELP” tab.
3. Clear all DTCs that may have been set in any module due to reprogramming. The
wiTECH application will automatically present all DTCs after the flash and allow them
to be cleared.

-3-

18-069-16

POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:

Description

Skill Category

Amount

08-19-06-98

Module, Powertrain Control (PCM)
Inspect
(1 - Semi-Skilled)

1 - Engine
Repair and
Performance

0.2 Hrs.

08-19-06-99

Module, Powertrain Control (PCM)
Inspect and Replace
(1 - Semi-Skilled)

1 - Engine
Repair and
Performance

0.5 Hrs.

NOTE: The expected completion time for the flash download portion of this
procedure is approximately 6 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.
FAILURE CODE:
ZZ

Service Action