@
KIA MOTORS

GROUP

MODEL

Electrical

Soul (AM) 2013MY

NUMBER
049 (Rev 1, 12/13/2012)

DATE
November 2012

TECHNICAL SERVICE BULLETIN
SUBJECT:

SERVICE ACTION : UVO SOFTWARE UPGRADE (SA 140A)

*NOTICE
This bulletin has been revised to include additional information. New/revised

sections of this bulletin are indicated by a black bar in the margin area.
This bulletin provides the procedure for upgrading the 2013MY Soul UVO system . Kia is
requesting the completion of this Service Action on all affected 2013MY Soul vehicles prior to
delivery. Before conducting the procedure, verify that the vehicle is included in the list of the
affected VINs.

*NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service> Warranty Coverage>
Warranty Coverage Inquiry> Campaign Information). Not completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs> Not Completed Recall>
Recall VIN> Select Report), which includes a list of affected vehicles.
This issue number is SA140A.
File Under:
Circulate To:

0

[!]

Service Advisors

General Manager

IBJ Technicians

0

Service Manager

0

Parts Manager

IBJ Body Shop Manager D Fleet Repair

Page 2 of 7

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· : SERVICE ACTION: SOUL (AM) UVO SOFTWARE UPGRADE (SA l 40A)

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UVO Upgrade Procedure:

- ill CAUTION
Delete all paired phones from the UVO system; delete UVO from all phones.
If you do not delete phones, the phone(s) will still show and act as paired, but
performance or functional issues may occur. Anytime a software update is
performed to either a paired phone or the UVO system, the pairing should be
deleted from both phone and UVO system and then pair again after update.
For UVO software update use only USB flash drives that do not contain any
files or folders.
USB flash drive specs: FAT32, USB 2.0 and at least 1GB memory.
Battery should be fully charged during update, otherwise there could be data
loss or damage to UVO system.
Updating UVO system may take 2 to 10 minutes.
(Time may vary depending on previous UVO software version.)
1.

If viewing this TSB electronically, click the link below.

Dl19n o1tic Tools

D GOS User Guides

https://www.kiatechinfo.com/pds/Downloads/UVO 9013.exe

D GOS Updates

D lmw to Update GOS

Otherwise, log on to KGIS/KiaTechlnfo.com and click on
"Diagnostic Tools," then click "Software Downloads" from the
navigation menu .

D GOS lnlorllllllon

Ia Sdl••·

DoMtmla

I

Select and click "Download for UVO Update."
2.

Click on "2013 UVO System Update
Download" link.

~~
-~--

GOS User Glides

I

GOS Updales

Subject

I

How to Updale GOS

Download for 2013 WO S
Download for 20

The following link is for updating the 201 3 UVO System. Bulletin listed below provides

I·

2013 UVO System Update Downl oad

I

Refer to Technical Service Bulletin:
TSB ELE 045 - Service Action : Optima (QF) UVO Software Update (SA 136)
TSB ELE 046 - Service Action: Rio (U B) UVO sonware Update (SA 137)
TSB ELE 047 -Service Action : Sorento Omp ete
rte1rcclre lors d'une m1se c; /OLJr prnirrrnt perdre
des donnees ou e"dommager : appare1I
VeuJe1 ntter'cJre ,,,sqc;'c: ce q~1e lo nVie n 1our so,t cornpletee
Desconectnr el ~,um1n1stro cle ener~11u cJurcmte unn
actual1zac1on puede generar la perd1da o dcno de dctos
rspere hc1sto que se complete lo cctuol11oc,011

After the update is complete, the
display shown on the right will
appear for a few moments; then the
UVO system will reboot again .
Repeat steps 2-4 and verify whether
UVO system version has been
updated to version 1.MP.9.013.

17.

Verify proper system function by obtaining the customer's phone(s) and pairing it(them)
with the system .

*NOTICE
If you do not delete phones, the phone(s) will still show and act as paired, but there
may be performance or functional issues. Anytime a software update is performed
to either a paired phone or the UVO system, the pairing should be deleted from both
phone and UVO system and then re-paired after update.

TSB: ELE 049 (Rev 1) Soul (AM) December 2012

Page 7 of 7
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SERVICE ACTION: SOUL (AM) UVO SOFTWARE UPGRADE (SA l 40A)
'

AFFECTED VEHICLE PRODUCTION RANGE:
~

1.11c

y

-

w

Model

Production Date Range

Soul (AM)

May 15th to October 23rd, 2012

WARRANTY CLAIM INFORMATION:

c

Claim
Type

Causal
P/N

Qty.

N
Code

Code

v

96160
2K500WK

0

N50

C98

Repair
Description

Labor Op
Code

Op
Time

Replacement
P/N

Qty.

(SA 140A) UVO
Software Upgrade

120105RO

0.3
M/H

NIA

0

*NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SA140A when accessing the WebDCS system.

TSB : ELE 049 (Rev 1) Soul (AM) November 2012