A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the ElsaWeb
Newsletter section in the Technician References menu.

Edition 19: January 14, 2013

Content










Elsa News and Updates
Feedback Corner
Technical Bulletins
Tech Tips
Campaigns
Updates
Repair Manuals
Wiring Diagrams
Suggestions

Elsa News and Updates
ElsaWeb users will soon see a new pop-up messaging feature when first logging in to ElsaWeb
called “Elsa News and Updates.” The feature’s purpose is to display important communications,
such as system outages, as well as provide links to different topics and archived messages. This
feature also may be used for asking a survey question to help the Service Information Team gain
valuable feedback.
The messaging feature will be fully controllable. You can jump to topics, view archived
messages, and close the feature at any time. Additionally, the feature will timeout after several
minutes of inactivity or will close after a set number of minutes. If the feature closes before you
have the chance to read its contents, you can view the information on ServiceNet.
The new Elsa News and Updates messaging feature is another way that the Service Information
Team is helping you keep informed of all things having to do with ElsaWeb.

Feedback Corner
This week’s feedback is from Josh, regarding a 2001 Passat Repair Manual. He states:

"It seems the directions are out of order. The Repair Manual states insert tensioning bolt (Torx
50) and torque the nut to 40nm before inserting the universal joint on to steering pinion."

This feedback was reviewed by the Service Information Team and the Repair Manual was
updated to correct the error. We really appreciate you sending in feedback to help improve the
quality of the repair information.
Feedback Status
New

Completed

To Factory

17

17

31

*Please note that this feedback feature is not the place to obtain technical assistance on Volkswagen vehicles, or to
report potential issues you may have experienced with a vehicle. If you require assistance in repairing or diagnosing a
vehicle issue, or wish to report a technical issue, please create a Volkswagen Technical Assistance ticket and contact the
Volkswagen Technical Helpline at (800)-678-2389.

Back to top

Technical Bulletins
91-13-01 - RNS 850 Radio Software Update (2031434)
Model(s)

Year

Eng. Code

Trans. Code

VIN Range From

VIN Range To

Touareg

2012–2013

All

All

All

All

Continual improvements to RNS 850 software provides solutions to issues experienced in the field.
Back to top

Tech Tips
Currently, the Service Information Team is working to move the Tech Tips to ElsaWeb. The Team
has transferred the majority of the 2006–2012 Tech Tips to ElsaWeb and is continuing to work
to transfer all Tech Tips over the next few months. The Team thanks you for your patience during
this transition.
00-13-01TT - VW Technician Helpline VTA Case Attachments for Missing Buypack
Components during Market Introduction Period
Model(s)

Year

Eng. Code

Trans. Code

Beetle Convertible

2013

All

All

Jetta Hybrid

2013

All

All

When opening a VW Technician Helpline VTA case for missing buypack components during the
market introduction period, be sure to include a readable picture of the inventory label on the
buypack (shown in picture below), as well as a picture that shows the complete buypack. If possible,
identify missing components and take pictures before opening buypack.
01-13-01TT - Scan Tool Brand Software
Model(s)

Year

Eng. Code

Trans. Code

Jetta Hybrid

2013

All

All

When performing Guided Fault Finding diagnosis on 2013 Jetta Hybrid vehicles, be advised that
VAS-PC Volkswagen brand software must be 19.19.00 or higher. Additionally, be aware that ODIS
software 1.1.2 does not support Jetta Hybrid.

57-11-08TT - Remote Lock Function Inoperative After Electronic Steering Column Lock (ESCL)
Update or Replacement
Model(s)

Year

Eng. Code

Trans. Code

Golf

2011–2013

All

All

GTI

2011–2013

All

All

EOS

2011–2013

All

All

Jetta

2011–2013

All

All

Tiguan

2011–2013

All

All

Passat

2012–2013

All

All

Beetle

2012–2013

All

All

For concerns where the remote will unlock the doors but will not lock the doors or arm the alarm,
check if the Electronic Steering Column Lock has either been replaced or updated recently. If you
suspect that the Steering Column Lock has either been replaced or updated recently, check the
coding in the ESCL to ensure that it is correct. This can be performed through either GFF, under
address 2B, or through SVM by selecting 2B under the code control module selection.
93-12-01TT - Drive Motor Position Not Learned, Fault P0C4E/P0C4E00
Model(s)

Year

Eng. Code

Trans. Code

Jetta Hybrid

2013

All

All

The drive motor position will need to be relearned after DTC codes have been cleared in AW 01
(Engine), 51 (Electric drive), or 8C (Hybrid battery energy management), if the battery has been
disconnected, or if a recharge of the 12 volt battery has taken place.
Back to top

Campaigns
69I9 - Revision – Leather Sport SeatsPassenger Occupant Detection System Control Module
(J706)
Model(s)

Year

Eng.
Code

Trans.
Code

VIN Range From

VIN Range To

Beetle

2012–
2013

All

All

3VW_ _ _
AT_CM627280

3VW_ _ _
AT_DM800109

Vehicles equipped with leather sport seats have been built with an incorrectly coded Passenger
Occupant Detection System Control Module (J706) in the right front passenger location.
64C9 2012 – Front Window Motors
Model(s)

Year

Eng.
Code

Trans.
Code

Beetle

2012–
2013

All

All

VIN Range From

VIN Range To

3VW_ _ _AT_CM500171 3VW_ _ _AT_DM621134

Some Beetle customers have reported problems with the operation of the front windows in their
vehicle. We have identified the window motors installed in production as the cause of these
problems.
97U3 - Revision - Inspect Front Seat Side Impact Airbag Connectors & Install Wiring Harness
Kit(s), if Necessary

Model(s)

Year

Eng.
Code

Trans.
Code

VIN Range From

VIN Range To

Rabbit/R32/ GTI

2006–
2007

All

All

WVW_ _
_1K_6W018238

WVW_ _
_1K_7W189959

Jetta/Jetta Wagon

2005–
2007

All

All

3VW_ _
_1K_5M600049

3VW_ _
_1K_7M124448

Eos

2007–
2008

All

All

WVW_ _
_1F_7V000073

WVW_ _
_1F_8V000386

Passat/Passat
Wagon

2006–
2007

All

All

See Campaign

See Campaign

Resistance variance within a front seat side impact airbag connector can cause the airbag indicator
light on the instrument panel to come on and stay on, even though the side impact airbag system is
functioning normally.
Back to top

Updates
No new Updates in ElsaWeb.
Back to top

Repair Manuals
Elsa Name

Model

Book Updated

Reason

162,1K2,1K5,AJ5

Jetta 2011>
Jetta 2005–
2010
Jetta
Sportwagen
2010>

Heating, Ventilation and
Air Conditioning

Feedback# 720743,
585045, 626106,
631739

162,1K2,5C1,5C7,5K1,AJ5

Jetta 2011>
Beetle 2012>
Jetta 2005–
2010
Golf, GTI
2010>
Jetta
Sportwagen
2010>

Generic Scan Tool

Feedback# 726726

162,5C1,5C7

Jetta 2011>
Beetle 2012>

Generic Scan Tool

Feedback# 684212

3B

Passat 2001–
2005

Generic Scan Tool

Feedback# 721779

3C2,3C5

Passat 2006–
2010

Electrical Equipment

Feedback# 616783

5C1,5C7

Beetle 2012>

Wheel and Tire Guide

Factory Update

7B1

Routan 2009>

Communication
Electrical Equipment

Correction

7P5

Touareg 2011>

Wheel and Tire Guide

Factory Update

A32

Passat 2012>

Heating, Ventilation and
Air Conditioning

Correction

Back to top

Wiring Diagrams
No new Wiring Diagrams in ElsaWeb.
Back to top

Suggestions:
Please send comments or suggestions to: vwoa.WorkshopInformation@vw.com
Back to top
© 2012 Volkswagen of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted
to other sites, without the prior expressed written permission of the publisher.