Service Information
Offboard Diagnostic Information System Service (ODIS Service)

Number: VOS-12-18

Subject: ODIS Service & VAS-PC – Uninstall and Reinstall
Overview

Date: Oct. 22, 2012

1.0 – Introduction
When ODIS Service is installed on VAS diagnostic devices with VAS-PC diagnostic software, a number of
application and diagnostic database files are shared.
As a result, whenever ODIS Service or VAS-PC diagnostic software requires uninstallation and
reinstallation to resolve software malfunctions, or the diagnostic device’s Windows XP® operating system
requires a full recovery, a specific sequence must be followed in each case. Specifically:
•

When uninstalling and reinstalling VAS-PC to resolve software malfunctions, ODIS Service must
first be uninstalled, then reinstalled after VAS-PC is reinstalled and configured.

•

When uninstalling and reinstalling ODIS Service to resolve software malfunctions, VAS-PC does
NOT require uninstallation and reinstallation etc.

2.0 – Uninstall and Reinstall Sequence Guides
The sequences in the tables below contain summary steps only for devices where both ODIS Service and
VAS-PC are installed. For detailed instructions, always refer to the latest diagnostic software version
installation instructions and device-specific Windows XP® operating system recovery instructions posted in
the applicable diagnostic software Service Information sections on ServiceNet.
VAS-PC - Uninstall and Reinstall Sequence:
1. Obtain the VAS-PC Base V19.01.01 and latest version VW Brand discs.
2. Obtain the latest version ODIS Service installation DVD.
3. Uninstall ODIS Service. From the Windows desktop, go to:
- Start > Programs > ODIS Service > ODIS Service uninstallation program
or
- Start > Settings > Control Panel > Add or Remove Programs
- When prompted, delete all data selections (licenses, MCD Projects, diagnostic logs etc.)
4. Uninstall VAS-PC using the Base CD V19.01.01:
- Select “Uninstall” from the VAS-PC introduction suite
5. Remove disc and reboot diagnostic device.
Note: We recommend performing the Windows CHKDSK utility prior to software reinstallation.
6. Reinstall VAS-PC using Base CD V19.01.01:
- Select “Install” from the VAS-PC introduction suite.
- Configure VAS-PC as per the applicable installation instructions on ServiceNet.
7. Reinstall the latest version VW Brand disc.
8. Reinstall the latest version ODIS Service DVD as per the installation instructions on ServiceNet.

Continued …2/
Page 1 of 2

ver1.4

© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
ODIS Service - Uninstall and Reinstall Sequence:
1. Obtain the latest version ODIS Service installation DVD.
2. Uninstall ODIS Service. From the Windows desktop, go to:
- Start > Programs > ODIS Service > ODIS Service uninstallation program
or
- Start > Settings > Control Panel > Add or Remove Programs
- When prompted, delete all data selections (licenses, MCD Projects, diagnostic logs etc.)
3. Reboot diagnostic device when prompted.
Note: We recommend performing the Windows CHKDSK utility prior to software reinstallation.
4. Reinstall the latest version ODIS Service DVD as per the installation instructions on ServiceNet.

®

Windows XP Operating System - Recovery and Diagnostic Software Reinstall Sequence:
1. Obtain the VAS-PC Base V19.01.01 and latest VW Brand discs.
2. Obtain the latest version ODIS Service installation DVD.
®
3. Recover Windows XP as per the applicable VAS diagnostic device recovery instructions posted on ServiceNet.
Note: We recommend performing the Windows CHKDSK utility prior to software reinstallation.
4. Reinstall VAS-PC using Base CD V19.01.01:
- Select “Install” from the VAS-PC introduction suite.
5.
6.
7.
8.

- Configure VAS-PC as per the applicable installation instructions on ServiceNet.
Reinstall the latest version VW Brand disc.
Re-import the VAS-PC GeKo Security Certificate (call VWGoA IT Service Desk for assistance 866-892-3375).
Reinstall the latest version ODIS Service DVD as per the applicable installation instructions on ServiceNet.
Re-import the ODIS Service Security Certificate from the original or backed-up USB flash drive (as per ODIS Service
installation “Phase 3” instructions).

Page 2 of 2
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.