Service Information
Offboard Diagnostic Information System Service (ODIS Service)

Number: VOS-12-17

Subject: ODIS Service Installation Phase 2 - Software Installation
& Configuration Instructions

Date: Oct. 17, 2012

Supersedes VOS-12-10 due to use of ODIS Service Update Installation DVD V1.1.1 and new information.

1.0 – Introduction
Phase 2 is the second of three documentation phases in the ODIS Service installation process.
For information on all documentation phases of the installation process and staged software DVD
shipment schedule, please refer to Service Information - ODIS Service document title: ODIS Service Introduction and Installation Documentation Guide. Installation Phases 1 through 3 must be completed
prior to using ODIS Service for vehicle diagnosis.
This document describes the initial software installation and configuration processes of the latest
version ODIS Service software installation DVD. Completion of these installation and configuration steps is
prerequisite to performing ODIS Service Installation Phase 3 - Security Certificate Request &
Installation.
Installation of this software requires a specific procedure which must be performed in its entirety prior to
using the application. The preparation and license request processes, as well as receipt of the devicespecific license file as specified in the ODIS Service Installation Phase 1 - Preparation and License
Request Instructions must be completed prior to proceeding with these instructions.
We recommend printing a copy of these instructions. Check boxes are provided to note the fulfillment of
Prerequisites and the completion of each instruction Section.
Please read this document in its entirety prior to software installation and configuration.
Notes:
 Installation and configuration should be performed by the ODIS Service Administrator appointed by
the dealership prior to the Phase 1 device preparation and license request process.
 The instruction steps in this document are based on the Device ID, Hardware Key and Order
Number Record-Keeping method suggested in the Phase 1 Instructions - Section 3.0. If an
alternate Device ID etc. record-keeping method was applied, act accordingly to retrieve and install
the saved license file.
 Follow all instruction steps in the exact order given. Heed all Prerequisites and Notes!
 Load and configure software in an area that is quiet, clean, and without distraction or interruption.
 Depending on device and device CD/DVD drive condition, allow at least 1 hour for installation and
configuration.
 For misplaced or damaged DVDs please contact Arvato Corporation at: www.vw.techliterature.com.

If you need assistance with these instructions, please contact VWGoA DTSS at 1-888-896-1298.

Page 1 of 21

ver1.4

© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
2.0 – Software Installation
2.1 – Preparation and License Request Prerequisites
All preparation and request instructions in the ODIS Service Installation Phase 1 - Preparation and
License Request Instructions document must be completed and all necessary outcomes achieved:







Diagnostic device(s) assigned with unique Device ID.
USB flash drive prepared with Device ID folders containing License and Certificate
subfolders.
Diagnostic device Hardware Key generated via eShop and saved/recorded in Master List
Wordpad document on USB flash drive.
License request submitted via eShop.
License file received via email and copied to applicable Device ID / License subfolder
on USB flash drive.

Preparation & License Request Prerequisite steps complete

2.2 – Software and License Installation
Prerequisites:










VAS 5051B: Must have minimum 1GB standard or upgraded RAM, updated to Windows XP®
Diagnostic device updated to VAS-PC Base V19.01.01.
ODIS Service update installation DVD Version 1.1.1 – Order No. 003.5002.02.21 on hand.
Prepared USB Flash Drive on hand.
Diagnostic device with functioning CD/DVD drive and USB.
Diagnostic device plugged in to power adapter and booted to Windows® desktop.
Note the Device ID of the diagnostic device on which the installation is being made.
VAS 5052A: We recommend connecting USB mouse and keyboard for easier input.

ATTENTION!
If the diagnostic device was NOT previously updated to VAS-PC Base V19.01.01, perform the
Base update BEFORE installing ODIS Service!

Continued… 3/
Page 2 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
1. Insert prepared USB flash drive into available port on diagnostic device.
2. Insert ODIS Service Update Installation DVD V1.1.1 into CD/DVD drive.
3. From the Windows desktop, double-click My Computer:

4. Open the CD/DVD directory ODIS (E:):

5. Wait while the directory contents are read. Double-click OffboardDiagSetup-Service_1…:

6. Confirm English (US) is highlighted. Click OK.

7. Click Next:

8. No action needed. Click Next:

Page 3 of 21
© 2012 Volkswagen Group of America, Inc.
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property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
9. No action needed. Click Next:

10. Add English (GB) and Deutsch (DE) user interface languages (and others if desired). Click Next:

11. Select the applicable diagnostic device platform from the dropdown menu as follows:
 VAS 5051B console: Select VAS 5051B
 VAS 5052A tablet: Select VAS 5052A
 VAS 6150X laptop & VAS 6160 tablet: Select Standard PC/notebook
Click Next:

Continued …5/
Page 4 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
12. Select the applicable diagnostic interface (connection) from the dropdown menu as follows:
 VAS 5051B console: Select VAS 5051B with diagnostic cable
 VAS 5052A tablet: Select VAS 5052A with radio head VAS 5054A
 VAS 6150X laptop & VAS 6160 tablet: Select Notebook/PC with radio head VAS 5054A
Click Next:

13. On diagnostic laptops and tablets only, a Bluetooth interface alert window appears. Click Next:

Continued …6/

Page 5 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
Notes:
 Steps 14 through 19 describe the retrieval and installation of the device-specific license file
saved on the prepared USB flash drive.
 Due to an application translation error, the license file is referenced in the installation process
windows as a “certificate file”.
 Individual license files received via email and saved on the USB flash drive can only be installed
on the device from which its matching Hardware Key was generated during the license
request process on eShop!!
 Ensure that license files stored on the prepared flash drive always correspond to their Device ID,
Hardware Key and request Order Number!

14. Ensure Copy certificate to the installation folder is checked. Click Search:

15. Navigate to directory for prepared USB flash drive.
16. Open the applicable Device ID folder.
17. Open the License subfolder.
18. Select / highlight the license (.dat) file, then click Open (as illustrated below).

Note:
Do Not double click on the license file in its saved location on the USB flash drive!

Page 6 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
19. Ensure the license file is copied to the installation window: Click Next:

20. Confirm installation of Virtual keyboard as desired, i.e.: for VAS 5052A and 6160 tablets. Click Next:

21. No action needed. Click Next:

22. Wait while several different phases of file installation take place.
23. If a “DesktopLinkHwConfiguration” setup message appears, click No:

Page 7 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
24. Click Finish:

25. Close the ODIS (E:) directory Window.
Software & License Installation steps complete

3.0 – Post-Setup Diagnostic Data Installation
3.1 – Diagnostic Data Installation
1. From the Windows desktop, locate and double-click the DiagStarter…. Icon:

2. Select Offboard Diagnostic Information System:

3. Wait while the program starts:

Page 8 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4. When the ODS9004E Infrastructure - Mirror Server2 error message appears, click OK:

5. The first time ODIS Service is started after a new installation, the PostSetup - Configuration data
installation process (that installs diagnostic data) must be performed. Click Select local directory:

6. Expand [+] the My Computer and ODIS (E:) directories. Select / highlight the postsetup subdirectory
folder and click OK:

Page 9 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
7. Confirm target for postsetup data: ///E:/postsetup and click the blue Forward Arrow button:

8. The postsetup diagnostic data on disc is summarized. Click the blue Forward Arrow button again:

9. Wait while the diagnostic data installation takes place. Installation takes approx. 30 minutes:

10. At the conclusion of file installation the ODS9004E Infrastructure - Mirror Server2 error message will
appear: Click OK:

Page 10 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
11. Click Cancel:

After clicking Cancel, the ODIS Service application will restart and display a Release Notes window.
12. Remove the ODIS Service Update Installation DVD from CD/DVD drive and store in a safe place.

3.2 – Delete VAS-PC Desktop Icon
1. Minimize the ODIS Service application.
2. From the Windows desktop, right click the VAS-PC icon.
3. Select Delete from the dropdown. Click Yes.
ATTENTION!
 The VAS-PC icon must be deleted from the Windows desktop! If VAS-PC is started from
the desktop the device may lockup during VAS-PC operation, requiring a hard reboot.


During regular use, do not start VAS-PC from the Windows > Start > Programs listing.



Start ALL diagnostic sessions from the DiagStarter desktop icon:
…and then select either ODIS Service or VAS-PC from the DiagStarter interface:

Please inform all Service Personnel accordingly!
Post-Setup Diagnostic Data Installation steps completed
Page 11 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.0 – Post-Setup Configuration
The following subsections describe ODIS Service configuration using the Administration (Admin)
operating mode. The Admin configuration steps that follow must be performed prior to placing the
updated diagnostic device back into service. All Admin settings can be changed at any time.
After selecting any of the tabbed sections in the Admin function, click Help > Online Help to view a
description of that section’s contents:

4.1 – Administration - General
The following subsection describes ODIS Service configurations using the Admin > General operating
mode.
1. From the Welcome to Diagnosis main screen, select the Admin operating mode: The general tab is
displayed first by default.

Continued …13/

Page 12 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.1.1 – Brand Design
The brand logo and user interface colors are configured with the Brand design function.
1. Select Brand design and choose the desired brand theme from the dropdown menu. Click Save /
Yes:

4.1.2 – Language
The language displayed by the user interface is configured with the Language function. The available
languages are those selected in addition to English (US) at the start of the software installation process.
1. Select Language: Chose the desired language from the dropdown menu. Click Save / Yes:

Page 13 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.1.3 – Updates
Online updates are possible via a network connection after installation of the ODIS Service Security
Certificate. Certificate requests and installation are described in ODIS Service Installation Phase 3 Security Certificate Request & Installation Instructions.
The update schedule for incremental software and diagnostic data updates via a network connection is
configured with the Update function.
1. Select Update: Review the available update schedule settings:

2. Configure the update cycle and time appropriate for your facility: Place check marks in the days
desired (We recommend checking all days). Click Save / Yes:

Note: When incremental updates are available via a network connection, update prompts appear in
accordance with your configured schedule whenever ODIS Service is started or shut down.

Page 14 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.1.4 – Online Update Function - Overview
When incremental updates are available during your configured schedule, the update prompts contain
information on the:



Size of the update (in kilobytes)
Estimated download times based on network connection type.

Note the download size and estimated time displayed by update prompts when they appear. To accept
update prompts and begin the update download, click the blue Forward Arrow: To decline update
prompts click Cancel:

ATTENTION!!


ODIS Service cannot be used for vehicle diagnosis during update downloads and
installation!



When update prompts appear, the user must always evaluate the update size,
estimated download times and decide to accept or cancel the prompt accordingly!



In order to keep diagnostic devices available for troubleshooting and diagnostics
during business hours, large update downloads should only be initiated prior to
\ close of business hours.
 To prevent fragmentation of update data, we recommend update downloads always
take place via a cabled network (Ethernet) connection.

Please inform all Service Personnel accordingly!

Continued …16/

Page 15 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.1.4 – Keyboard
If desired, switch the virtual keyboard on or off as desired for the applicable diagnostic device.
1. Select Keyboard settings: If desired, place a checkmark next to Use the virtual keyboard. Click
Save / Yes:

4.1.5 – Dealer Data
If desired, configure the name of the dealership to appear in the saved diagnostic logs.
1. Select Dealer data: Enter the name of the dealership in the Facility ID entry field (do not exceed 100
characters including spaces). Click Save / Yes:

Page 16 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.2 – Administration - Support
The following subsection describes ODIS Service configurations using the Admin > Support operating
mode.
1. From the Admin operating mode main screen, select the Support tab: The Contact data section is
displayed first by default:

4.2.1 – Contact Data
Contact information is saved as necessary for Support button requests.
1. Fill in all pertinent contact details. Ensure a valid email address is entered: Click Save / Yes:

Page 17 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.2.2 – Email Outbox Server
The Email Outbox Server - Connection parameters that are specific to the dealership network must
be configured before using the Support button.
1. Select E-mail outbox server: Select and/or fill in all information as applicable and specific to the
dealership network. Click Save / Yes:

ATTENTION!

 If you are unaware of the connection parameter details required here, ask your
dealership systems/email administrator or IT Professional for assistance!
 Email types and their server connection parameters are always specific to each
dealership network. As a result, DTSS consultants cannot assist with specific advice!
 For additional information, refer to Service Information - ODIS Service document title:
ODIS Service Email Outbox Configuration located in the Workshop Equipment > ODIS
Service section in ServiceNet.

Continued …19/

Page 18 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.3 – Administration - Connections
This subsection describes software configuration using the Admin > Connections operating mode.
1. From the Admin operating mode, select the Connections tab. The Brand settings are displayed first
by default.

4.3.1 – Brand Settings Data
The connection to VWAG Group systems (to transmit GFF logs, etc.) is configured via Brand settings.
1. Change the default Connection type in the dropdown menu(s) from CPN to Internet: Click Save /
Yes:

Page 19 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.3.2 – Mirror Server 2
The connection to the URL for incremental online updates is configured via Mirror Server 2.
Note:
The Mirror Server 2 URL that supports online updates for the US/CDN market was automatically
configured here during the license installation. The following step simply confirms the proper URL.

1. Select Mirror Server 2
2. Confirm the Mirror Server URL: https://mirrorserver2.vwhub.com/dav/:

Post Setup Configuration steps completed

5.0 – Post-Installation File Management & Backup
5.1 – General Information
If ODIS Service becomes corrupted or ceases to function, it may be necessary to uninstall and reinstall
the application software using the latest version installation DVD.
To uninstall ODIS Service, go to Start > Programs / All Programs > Offboard Diagnostic Information
System Service > Odis Service uninstallation program
If ODIS Service is uninstalled and subsequently reinstalled, the license file that was initially copied
to/installed from the prepared USB flash drive must be reinstalled. If a recovery of Windows XP® is
necessary, both the license and certificate files initially copied to/installed from the prepared USB flash
drive must be reinstalled. As a result, it is important to backup all license and security certificate files,
and retain the Master List record of the individual hardware keys for future support reference.

Page 20 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
Note:
The following instructions are based on the Device ID and Record-Keeping method suggested in the
Phase 1 Instructions – Section 3.0. If an alternate record-keeping method was chosen, backup the
license and certificate files accordingly and inform key service personnel.

5.2 – Backup Device ID Folder on Diagnostic Device
Perform the following procedure on all individual devices on which ODIS Service was installed:
1. Insert prepared USB flash drive with Master List and Device ID folders into an available port on a
diagnostic device.
2. Note the Device ID of the device.
3. Open the USB flash drive directory and locate the device’s Device ID folder.
4. Copy the device’s Device ID folder and Paste it to the Windows desktop or location of your choosing
on the device.
5. Rename the pasted folder: “ODIS Service Backup Files” (or similar).
6. Safely remove / eject USB flash drive and retain.
7. Inform key service personnel and urge technician users to not tamper with the backup folder.

5.3 – Backup USB Flash Drive
1. Obtain additional, empty USB flash drive.
2. Insert empty USB flash drive into an available port on any PC or laptop.
3. Rename the USB flash drive: “ODIS Service Backup” (or similar).
4. Insert prepared USB flash drive with Master List and Device ID folders into an available port on the
PC or laptop.
5. Copy the Master List and Device ID folders to the additional USB flash drive.
6. Retain both USB flash drives in a safe location and inform key service personnel accordingly.
Post-Installation Backup steps completed

Page 21 of 21
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.