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NHTSA ID Number: 10071537

Manufacturer Communication Number: PI0901A

TSB/Document Date: 2016-06-17


Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.


port. Compatible devices connected to the USB port can be controlled by the audio system. Not all devices may be
supported. Use the audio controls and audio steering wheel controls to access various functions.

Vehicle Personalization
Some vehicle features can be customized using the audio controls and menus. Vehicle Settings menus may include
Climate and Air Quality, Comfort and Convenience, Collision/Detection Systems, Exterior Ambient Lighting, Power
Door Locks, Remote Lock/Unlock/Start, and Restore Factory Settings.
Customize Settings
1. Press the CONFIG button.
2. Use the MENU/SELECT knob to open Vehicle Settings.
3. Use the MENU/SELECT knob to highlight and select the desired menus and settings.
4. Press the BACK button to exit each menu.

Audio Steering Wheel Control

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Volume – Press + or – to adjust the volume.
SRC Source – Press to select an audio source.
Next/Previous – Toggle up or down to go to the next or previous favorite radio station, track, or file.
Push to Talk – Press to interact with the audio, OnStar®, Bluetooth or navigation system.
End Call/Mute – Press to end or reject an OnStar or a Bluetooth call. Press to mute the vehicle speakers.
See Instruments and Controls in your Owner Manual.
Bluetooth® System
Before using a Bluetooth-enabled device in the vehicle, it must be paired with the in-vehicle Bluetooth system. Not
all devices will support all functions. Bluetooth streaming audio is available with the IntelliLink system. For more
information, visit www.gm.com/bluetooth.
Notice: To Canadian Dealers, the link above is a United States website that is presented in English only. Canadian
carriers are not listed directly, but when identified, the phone model functions are similar.
Pair a Phone

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1. To use voice recognition, press the Push to Talk button; after the beep, say “Pair phone.” To use the screen
buttons, press the Settings screen button and then touch Bluetooth Device List > New Device.
2. Start the pairing process on the phone. Select Your Vehicle on the phone.

3. Enter the four-digit code that appears on the touch screeneBay logo into the phone or confirm the six-digit code on the
phone.
4. If your phone prompts you to accept the connection or phone book download, click “yes” and always allow.
Streaming Audio
With a paired device connected via Bluetooth, select Bluetooth Audio on the home screen to stream audio from the
device. Control audio operation using the device controls.

IntelliLink
IntelliLink uses a Bluetooth or USB connection to link a smartphone, cell phone, USB flash drive or portable audio
player/iPod™ to the touch screeneBay logo infotainment display. It offers a variety of entertainment options, including
streaming audio from the Internet through a smartphone, and features enhanced hands-free voice control, music
information and the ability to play music files from a USB flash drive.
For assistance with Bluetooth pairing, application downloading and installation, mobile device compatibility, and
operation of the IntelliLink system, contact Customer Assistance at 1-855-4-SUPPORT (855-478-7767) or visit
www.buick.com/intellilink. In Canada, contact Customer Assistance at 1-800-263-3777 or visit www.gm.ca/gm/
english/vehicles/buickeBay logo/infotainment/ (English) and www.gm.ca/gm/french/vehicles/buick/infotainment (French).
Voice Recognition
Control the music source and make phone calls hands-free (after pairing your Bluetooth-enabled phone) using the
enhanced voice recognition system.
1. Press the Push to Talk button on the steering wheel.
2. The radio will say “Command please,” followed by a beep.
3. After the beep, say what you want it to do.
Phone (Using your paired phone): Example command: “Call Amanda” or “Dial 555-1212”
Media Music Device Search (when connected to USB only): Example command: “Play artist [name]” or “Play
song “Dance the Night Away‟”
Radio Control: Example command: “Tune FM 104.3” or “Tune XM Classic Vinyl”
PANDORA® Internet Radio*
Listen to personalized radio stations based on favorite artists or genres (a slight delay may occur when loading a
song or changing a station).
• Download the Pandora app to your smartphone. Restart the smartphone and sign in to Pandora.
• Create a station on your phone to listen to a customized song list in the vehicle.
• If you like or dislike a song, you can say “Thumbs up” or “Thumbs down” using voice recognition, or touch the
Thumbs Up or Thumbs Down screen button.
• Use voice commands to tune your Pandora stations.
* Pandora Internet Radio is not available in Canada.
Stitcher SmartRadio™
Stream favorite podcasts, radio shows and news to your vehicle.
• Download the Stitcher app to your smartphone. Restart the smartphone and sign in to Stitcher.
• Select a category to listen to.
• If you like the station, touch the Star screen button to add it to your Favorites list.
Note: Pandora and Stitcher can be played using the Bluetooth connection. However, the Pandora and Stitcher
screen icons and voice commands will be active only when connected to the USB port.
Optional equipment : See Infotainment System in your Owner Manual.

Ultrasonic Rear Parking Assist
Ultrasonic sensors in the front and rear bumpers help avoid colliding with objects when parking. Detected objects are
indicated by audible beeps, which become more frequent as the vehicle gets closer to an object. When the distance
is less than 12 in (30 cm), the beeps are continuous.
To turn the system OFF or ON, press the Parking Assist button on the center of the instrument panel.
Note: The system operates only at speeds less than 5 mph (8 km/h). The system may be disabled if dirt, snow or ice
builds up on the sensors. Keep the vehicle clean for proper operation.

Rear Vision Camera (Standard on all Packages for US - Standard on Leather/
Premium Packages for Canada)

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When the vehicle is in Reverse, a view of the area behind the vehicle appears on the infotainment screen.
To turn the system OFF or ON, press the CONFIG button on the infotainment system to open the Configure menu
and select Display > Rear Camera Options > Camera. A checkmark indicates the system is On.
Note: The system may not display a clear image if dirt, snow or ice builds up on the camera lens. Clean the camera,
located above the license plate, with water and a soft cloth.

Lane Departure Warning (Premium Package Only)
When crossing a detected lane marking without using a turn signal, a visual alert is displayed on the instrument
panel and audible beeps sound.
To turn the system OFF or ON, press the Lane Departure Warning button on the center of the instrument panel.

Forward Collision Alert
When approaching a vehicle directly ahead too quickly, a visual alert is displayed on the instrument panel and
audible beeps sound.
To turn the system Off or On, press the Lane Departure Warning button on the center of the instrument panel.

Traction Control and Stabilitrak® Systems
The traction control system limits wheelspin and the StabiliTrak stability control system assists with directional
control of the vehicle in difficult driving conditions. Both systems turn on automatically every time the vehicle is
started.
Turning the System Off/On
• To turn OFF traction control, press the Traction Control /StabiliTrak Off button on the center of the instrument
panel. The Traction Control Off light will illuminate on the instrument cluster. Turn off traction control if the
vehicle is stuck and rocking the vehicle is required.
• To turn OFF both traction control and StabiliTrak, press and hold the button. The Traction Control Off light and
StabiliTrak Off light will illuminate on the instrument cluster.

Cargo Shade
Remove the Shade

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1. Unhook the cords from the liftgate and pull the shade out of the rear hinges.
2. Slide the shade along the channels to store it behind the rear seats.
Install the Shade
1. Insert the shade into the rear hinges.
2. Hook the cords to the liftgate.
Cargo Floor Storage Compartment
Additional storage space is available under the rear cargo floor cover.
See Storage in your Owner Manual.

Tire Pressure Monitor
The Low Tire Pressure warning light on the instrument cluster illuminates when a significant reduction in pressure
occurs in one or more of the vehicle’s tires. The warning light will remain ON until the tire pressure is corrected. The
proper tire pressures for the vehicle are listed on the Tire and Loading Information label located below the driver ’s
door latch.
Tire pressure is affected by cold weather and distance driven. If the low tire pressure warning light illuminates when
the vehicle is first started and then turns OFF as the vehicle is driven, check for the proper tire pressures.

Note: The Tire Pressure Monitor can alert you about low tire pressure, but it doesn’t replace normal monthly tire
maintenance. It is the driver’s responsibility to maintain correct tire pressures.
See Vehicle Care in your Owner Manual.

Engine Oil Life System
The Oil Life System calculates engine oil life based on vehicle use and displays Change Engine Oil Soon on the
Driver Information Center (DIC) when it’s necessary to change the engine oil and filter. The system should be reset
to 100% only following an oil change.
Resetting the Oil Life System
1. Turn the ignition to the ON position, but do not start the engine.
2. Press the MENU button to display the Vehicle Information menu on the DIC.
3. Rotate the [arrow icons] switch to view Remaining Oil Life.
4. Press the SET/CLR button until 100% is displayed.
5. Turn OFF the ignition.

Special Tools
The following new tools have been released for the 2013 BuickeBay logo Encore:
Tool #

Description

DT-50839

TransmissioneBay logo Adapter Plate Bushing Replacer

J-44873-2

Shoulder Bolt, Special (M8x1.25)

J-45756

Rear Output Housing Flange Seal Installation

J-41819

Intermediate Shaft Seal Installer

DT-50840

Input Shaft Seal Installer (to main & ext. hsg)

DT-50937

IDS Seal Protector (from splines) - right side

DT-50985

IDS Excluder Seal Installer

J-36842

Service Holding Fixture

DT-48270

Spring Installer

DT-48271

Seal Protector

DT-48272

Spring Installer

DT-48273

Seal Protector

DT-48274

Spring Compressor

DT-48277

Differential Rotating Tool

DT-48866

3-5-R Spring Compressor

DT-48866

3-5-R Spring Compressor

DT-48903

Spring Compressor

DT-49101

Seal Installer

EN-28467-300

Engine Support Fixture-Adapter

EN-48488

Holding Wrench

EN-49940

Remover Quick Connector

EN-49941

Remover / Installer Piston Retainer Ring

EN-49942

Holding Wrench

EN-49977

Fixation Sensor Disks and Camshafts

EN-49979

Retainer Shock Mount Crankshaft

EN-50717

To install/remove valve cotters (6 mm)

J-35669

Wrench

KM-235-6

Seal Installer Kit

KM-658-1

Installer

KM-952

Fixing Tool Crankshaft

KM-953-A

Fixing Tool Camshaft

KM-955

Locking Pins

Tool #

Description

KM-958

Installer (5 mm)

KM-960

Installer

Overview
Models
Encore Group (not applicable in Canada)
Convenience Group

Trim Packages

Leather Group
Premium Group

Engines
1.4L turbocharged DOHC I-4

TransmissioneBay logo
HydraMatic 6T40 6-speed automatic

Chassis/Suspension
Front

MacPherson strut with coil-over spring; direct-acting stabilizer
bar; steel 4-or 6-point rigid attachment front cross member

Rear

Compound crank (torsion beam); coil springs with twin-tube
shock absorbers

Steering Type

Column-mounted electric power steering; rack-and-pinion gear
(straight ratio)

Type

Four-wheel disc with ventilated front discs and solid rear discs;
standard ABS

Wheels

18 x 7-inch painted aluminum (std.)

Brakes

Wheels/Tires

18 x 7-inch chromed aluminum (opt.)
Tires

P215/55R18 AL3 Blackwall

Fuel Tank

14 Gallons / 53 Liters

Engine Oil

4.2 Quarts / 4.0 Liters

Cooling System

6.9 Quarts / 6.5 Liters

Capacities

Technical Training Courses
Technical training courses are available from the Center of Learning at www.centerlearning.com in support of the
BuickeBay logo Encore. In Canada go to www.gmprocanada.com.

12

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TSB/Document ID: PI0901A

Replacement Service Bulletin Number:

MFR Communication Date: 2013-04-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

MFR Component System:

MFR Component Subsystem:


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