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This Limited Warranty Against Corrosion Perforation is automatically transferred without cost if the
ownership of the vehicle changes within the warranty period.
Repairs under this warranty are made free of charge. The authorized Volkswagen dealer will repair the
defective part or replace it with a new or remanufactured genuine Volkswagen part.
Your Volkswagen model is corrosion-protected at the factory. You do not need to purchase
rustproofing when you buy your Volkswagen model in order to keep this warranty in effect.

6.5.2

WHAT IS NOT COVERED
SURFACE CORROSION WITHOUT PERFORATION
Repairs are covered under this warranty only if there is rust-through condition in the body sheet metal
not caused by outside influences.
PERFORATION OF SHEET METAL DUE TO ACCIDENT, LACK OF CARE, OR FAILURE TO REPAIR OR
MODIFICATIONS TO THE PAINT/PAINTED SURFACE
This warranty does not cover corrosion perforation resulting from the failure to promptly repair paint
damage, damaged undercoating, or surface corrosion.
It does not cover damage due to failure to wash or otherwise regularly care for the vehicle as
described in the Volkswagen Owner's Manual.
This warranty does not cover corrosion perforation resulting from unrepaired collision damage or
improper collision repair.
SPECIAL EXCLUSION FOR ANY ALUMINUM PORTIONS THAT MAY BE PART OF YOUR VOLKSWAGEN VEHICLE
This limited warranty does not cover corrosion perforation due to failure to perform body repairs in
accordance with Volkswagen's specified repair procedures, including use of non-aluminum alloy parts.
It does not cover corrosion perforation resulting from the use of any inferior rustproofing agent or
method.
Your authorized Volkswagen dealership will do its best to match your vehicles original finish, but this
warranty does not cover the cost of painting the entire vehicle solely for paint matching.
ENVIRONMENTAL DAMAGE
This warranty does not cover damage caused by airborne industrial pollutants (e.g., acid rain), bird
droppings, stones, flood water, wind storms, tree sap or other similar occurrences.
CORROSION PERFORATION BECAUSE OF FAILURE TO RUSTPROOF WHEN COLLISION DAMAGE IS REPAIRED
Body parts that have been repaired or newly installed after a collision must be treated with a
rustproofing agent that is compatible with Volkswagen's own factory corrosion protection. If you fail to
have your vehicle treated in this way after a collision, Volkswagen will not be responsible for the repair
of any resulting rust-through.
The "Other Terms" presented in the New Vehicle Limited Warranty also apply to this warranty.

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Page 220

FEDERAL EMISSIONS WARRANTIES
United States – MY15
For coverage of model years prior to MY15, please refer to the Warranty and Maintenance booklet for
each model year and to section 1.2.6 Federal Emissions Warranty. Emissions warranties are not
applicable for e-Golf.

6.6.1

GENERAL WARRANTY INFORMATION
The Emissions Warranties set out on the following pages are warranties which the manufacturer is
required by law to furnish to you at the time you take delivery of your new vehicle. These coverages
may also be included in the Volkswagen 3 years/36,000 miles New Vehicle Limited Warranty.
The warranties required by Federal laws apply to all new Volkswagen vehicles imported and
distributed by Volkswagen of America, Inc., an operating unit of Volkswagen Group of America, Inc.
("Volkswagen") for sale in the United States, including its territories. The warranties required by the
State of California law apply to all new Volkswagen vehicles imported and distributed by Volkswagen
for sale and registration in the states of California, Connecticut, Delaware, Maine, Maryland, New
Jersey, Oregon, Rhode Island, Vermont, Washington, Washington, D.C. and the Commonwealths of
Massachusetts and Pennsylvania. Therefore, the owner of an above-mentioned vehicle may have
warranty rights under both Federal and state mandated emissions warranties.
The state of New York has adopted emissions warranty requirements identical to California mandated
emissions warranties ONLY for vehicles equipped to meet California's Partial Zero Emission Vehicle
(PZEV) or Advanced Technology Partial Zero Emissions Vehicle (AT-PZEV) emission requirements,
as identified on the Vehicle Emission Control Information Label located under the hood.
Therefore, the owner of a Volkswagen equipped to meet California's PZEV or AT-PZEV emissions
requirements and imported and distributed by Volkswagen of America, Inc (Volkswagen) for sale and
registration in New York may have warranty rights under both Federal and state mandated emissions
warranties.
Please read these warranties carefully. If you have any questions concerning the applicability of each
warranty to your vehicle or want to know whether a particular repair will be performed free of charge
pursuant to these warranties, please write to or telephone:
Volkswagen Group of America, Inc.
Customer CARE
3800 Hamlin Road
Auburn Hills, MI 48326
Tel.: 1 (800) 822-8987

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Page 221

FEDERAL EMISSIONS CONTROL SYSTEM DEFECT WARRANTY
FOR 2 YEARS OR 24,000 MILES
Volkswagen of America, Inc., an operating unit of Volkswagen Group of America, Inc. ("Volkswagen"),
the authorized United States importer of Volkswagen vehicles, warrants to the original retail purchaser
or original lessee and any subsequent purchaser or lessee that every model year 2015 Volkswagen
vehicle imported by Volkswagen:
 Was designed, built and equipped so as to conform at the time of sale with all applicable
regulations of the United States Environmental Protection Agency (EPA), and
 Is free from defects in material and workmanship which causes the vehicle to fail to conform with
EPA regulations for 2 years after the date of first use or delivery of the vehicle to the original retail
purchaser or original lessee or until the vehicle has been driven 24,000 miles, whichever occurs
first.
A warranted part is any part installed on a motor vehicle or motor vehicle engine by the vehicle or
engine manufacturer, or installed in a warranty repair, which affects any regulated emission from a
motor vehicle or engine which is subject to EPA emission standards. The following parts or systems
listed, if defective, could cause the vehicle to fail to conform with EPA regulations:
 Evaporative Emission Control System: including fuel tank, filler cap, filler neck and leak detection
pump
 Exhaust System: including manifolds, turbochargers, catalytic converters, down pipes and
particulate filter
 EGR System: including valves, pipes and coolers
 Fuel Injection System: including control modules, sensors, switches, valves and fuel lines
 Intake System: including camshaft adjuster units, sensors, manifold, pipes and control valves
 Ignition System: including coils and sensors
 On-Board Diagnostic (OBD) System: including Malfunction Indicator Lamp (MIL) and Data Link
Connector (DLC)
 Positive Crankcase Ventilation (PCV) System: including control valves and pipes
 Secondary Air Injection System: including air pump and control valves
 Emission-related hoses, gaskets, clamps and other accessories used with the above components
The obligation of Volkswagen under this warranty is limited, however, to the following: If within this
period a defect in material or workmanship causes the vehicle to fail to conform with EPA regulations
and the vehicle is brought to the workshop of any authorized Volkswagen dealer in the United States,
including its territories, the dealer will make repairs as may be required by these regulations free of
charge.
FOR 8 YEARS OR 80,000 MILES
If the vehicle has been in use for more than 24 months or 24,000 miles, but less than 8 years or
80,000 miles, whichever occurs first, your Volkswagen dealer will repair or replace free of charge the
following major emission control components only:
 Catalytic Converter and Particulate Filter
 Engine Electronic Control Module (Powertrain Control Module – Routan)
 On Board Diagnostic Device (OBD)

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Page 222

FEDERAL EMISSIONS PERFORMANCE WARRANTY
FOR 2 YEARS OR 24,000 MILES AND 8 YEARS OR 80,000 MILES
Some states and local jurisdictions may have established periodic vehicle emissions inspection and
maintenance (I/M) programs to encourage proper maintenance of your vehicle. If an approved I/M
program is in force in your area, you are eligible for emissions performance warranty coverage.
Volkswagen of America, Inc., an operating unit of Volkswagen Group of America, Inc. ("Volkswagen")
warrants to the original retail purchaser or original lessee of a model year 2015 Volkswagen vehicle
and any subsequent purchaser or lessee of the vehicle that if the following conditions are met, any
authorized Volkswagen dealer in the United States, including its territories, will remedy any
nonconformity, as determined below, free of charge, under the following conditions:
 The vehicle fails to conform at any time during 24 months or 24,000 miles, whichever occurs first,
to applicable emission inspection standards as determined by an EPA-approved State Inspection
and Maintenance (I/M) test or inspection, or
 If the vehicle has been in use for more than 24 months or 24,000 miles, but less than 8 years or
80,000 miles, whichever occurs first, and the vehicle fails an I/M test or inspection resulting from a
malfunction of a catalytic converter, particulate filter, engine electronic control module or on-board
diagnostic device (OBD), and
 The failure of the I/M test or inspection requires the vehicle owner to bear any penalty or other
sanction, including the denial of the right to use the vehicle under local, state or federal law, and
 The vehicle has been maintained and operated in accordance with Volkswagen's instructions for
proper maintenance and use.
FEDERAL PERFORMANCE WARRANTY CLAIM APPROVAL
You may raise a claim under this warranty immediately after your vehicle has failed an I/M test or
inspection if, as a result of that failure, you are required by law to repair the vehicle to avoid imposition
of a penalty or cancellation of your right to use the vehicle. You need not actually suffer the loss or
lose the right to use your vehicle or pay for the repair before presenting your claim.
Claims may be presented only by bringing your vehicle to any authorized Volkswagen dealer in the
United States, including its territories. The dealer will honor or deny your claim within a reasonable
time, not to exceed thirty (30) days, from the time at which your vehicle is presented for repair or within
any time period specified by local, state or Federal law, whichever is shorter, except when a delay is
caused by events not attributable to Volkswagen or the dealer. If the dealer denies your claim, you will
be notified in writing of the reasons for rejecting the claim. If you do not receive notice of denial of your
claim within the above time period, Volkswagen is required by law to honor the claim.
Under certain circumstances, your claim may be denied because you have failed to comply with
instructions for scheduled maintenance contained in the Maintenance section of this booklet. In
determining whether you have complied with the instructions for scheduled maintenance and proper
use, Volkswagen may require you to furnish proof of compliance only with those maintenance
instructions which Volkswagen has reason to believe were not performed and which could be the
cause of the I/M test or inspection failure.

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Volkswagen may deny an emission performance warranty claim on the basis that a replacement part
not certified by the EPA was used in the maintenance or repair of the vehicle if Volkswagen can prove
that the non-certified part is either defective in materials or workmanship, or not equivalent from an
emission standpoint to the original part, and you are not able to offer information that the part is either
not defective or equivalent to the original part with respect to its emission performance.
Volkswagen will not deny a claim relating to:
 Warranty work or pre-delivery service performed by an authorized Volkswagen dealer, or
 Work performed in an emergency to rectify an unsafe condition attributable to Volkswagen,
provided you have taken steps in a timely manner to put the vehicle back into a conforming
condition, or
 The use of an uncertified part or to noncompliance with the instructions for proper maintenance
and use, which is not related to the I/M test or inspection failure.

ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTIES
WARRANTY PERIOD
The warranty period begins on the date the vehicle is delivered to the original retail purchaser or
original lessee or, if the vehicle is first placed in service as a demonstrator or company demonstrator
or company car prior to delivery, on the date it is first placed in service.
PROPER MAINTENANCE AND USE
Instructions for proper maintenance are contained in the maintenance section of this booklet. Time
and mileage intervals, at which maintenance is to be performed, may vary from model to model.
Volkswagen recommends you keep a record of scheduled maintenance by having your maintenance
booklet validated at the approximate time or mileage intervals by the authorized Volkswagen dealer or
other service facility that performed the maintenance. If you perform the maintenance yourself, keep
all documentation as proof you have performed the maintenance at the approximate time or mileage
intervals recommended, that you have used proper parts, and that you were able to perform the
maintenance properly.
Failure to maintain your vehicle according to the instructions for proper maintenance may cause the
vehicle to exceed applicable emissions standards and could result in denial of warranty coverage.
However, Volkswagen will not deny a warranty claim solely on the basis of your failure to maintain the
vehicle according to the instructions or failure to keep a record of maintenance.
Instructions for proper use of the vehicle are contained in your Volkswagen Owner's Manual.
USE OF GENUINE VOLKSWAGEN PARTS
The emission control systems of your vehicle were designed, built and tested using Original
Equipment Manufacturer parts. Volkswagen recommends that Genuine Volkswagen parts be used as
replacement parts for the maintenance, repair or replacement of emission control systems. Use of
replacement parts which are not equivalent to Genuine Volkswagen parts in emission performance

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and durability may impair the effectiveness of emission control systems. The use of parts other than
Genuine Volkswagen parts and the performance of any maintenance or repair by other than a
Volkswagen dealer will not affect your emission performance warranty unless the replacement parts
that are used are not of equivalent quality or capacity, or the repairs are not performed at the standard
required and it is reasonable to assume that these actions caused the warranted vehicle to fail to meet
the applicable standards. Volkswagen assumes no liability under these warranties for failure of such
parts and damage to other parts caused by such failure.
EPA-CERTIFIED REPLACEMENT PARTS
Maintenance, repair, or replacement of emission control devices and systems may be performed by
any automotive service and repair establishment or qualified individual using Environmental Protection
Agency ("EPA")-certified replacement parts.
MAINTENANCE AND REPAIRS PERFORMED BY INDEPENDENT SERVICE SHOPS
Without invalidating these warranties, you may choose to have maintenance, repair or replacement of
emission control components performed by any automotive service establishment or individual
qualified to perform such services. However, the cost of such services is not covered by these
warranties except in emergencies. If the independent service establishment finds a warrantable defect,
you may deliver the vehicle to an authorized Volkswagen dealer and have the defect corrected free of
charge. Volkswagen will not be liable for any expenses, which you have incurred at the independent
service establishment, except for emergency repairs. See "Emergency Repairs" for further details.
PARTS NOT SCHEDULED FOR INSPECTION OR REPLACEMENTS
Any part, which is not scheduled for inspection or replacement at maintenance intervals specified in
the maintenance section of this booklet, is covered by this warranty for the full warranty period.
SCHEDULED PART INSPECTION OR REPLACEMENT
A part scheduled only for inspection in accordance with Volkswagen's instructions or required
scheduled maintenance is covered for the duration of these warranties.
A part installed in accordance with Volkswagen's instructions or required scheduled maintenance is
warranted until the next scheduled replacement interval or for the duration of these warranties.
DAMAGE TO NON-WARRANTY PARTS
If failure of a warranted part causes damage to a part not covered by warranty, the non-warranted part
will also be replaced free of charge.
WARRANTY REPAIRS WHILE TRAVELLING IN CANADA
Warranty repairs while travelling in Canada should be performed by an authorized Volkswagen dealer.
If your Volkswagen is within the United States Federal Emissions Warranty, Canadian dealers can
submit a warranty claim. Proof of United States residence is required. If the Canadian dealer cannot
submit your claim, you may be asked to pay for the repair. On your return to the United States, please
present the invoice to your United States Volkswagen dealer, who will submit a claim on your behalf
and obtain reimbursement for you.

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EMERGENCY REPAIRS
Emergency repairs performed by a non-Volkswagen service facility will be reimbursed if the repair
work was needed and correctly performed, and it was impossible or unreasonable under the
circumstances to tow or drive your Volkswagen model to the nearest authorized Volkswagen dealer.
The maximum reimbursement allowable is an amount equal to the cost if your authorized Volkswagen
dealer had completed the repair(s). Reimbursement will be considered when you submit the following
items to your authorized Volkswagen dealer:
 A statement explaining the circumstances that prevented you from getting to an authorized
Volkswagen dealer
 Paid receipt(s)
 Repair order(s), and
 Part(s) removed from your Volkswagen model
DAMAGE CAUSED BY TAMPERING, USE OF IMPROPER FUEL, ABUSE, NEGLECT AND IMPROPER MAINTENANCE
These warranties do not cover any damage to the vehicle caused by tampering with emission controls,
use of fuel containing lead, or fuel not meeting the specifications set forth in the Owner's Manual, and
abuse, neglect or improper maintenance of the vehicle. Diagnosis and repair of such damage are at
the expense of the owner.
IMPLIED WARRANTIES
Any implied warranty, including any warranty of merchantability or warranty of fitness for a particular
purpose, is limited in duration to the stated period of these written warranties.
INCIDENTAL AND CONSEQUENTIAL DAMAGES
These warranties do not cover any incidental or consequential damages, including loss of resale
value, lost profits or earnings, and out-of-pocket expenses for substitute transportation or lodging.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this
limitation or exclusion may not apply to you.
TIPS
In the event you have not received the services promised in these warranties, please follow the
procedures described in this booklet under the title "Customer CARE".
You may obtain further information regarding the Emissions Performance Warranty or report violation
of the terms of the Emissions Defect or Performance Warranty by contacting: US Environmental
Protection Agency, Compliance and Innovation Strategy Division, Attention: Emissions Warranty
Claims, 2000 Traverwood Rd., Ann Arbor, MI 48105.

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Page 226

CALIFORNIA EMISSIONS WARRANTIES
United States – MY15
For coverage of model years prior to MY15, please refer to the applicable Warranty and Maintenance
booklet and to sections 1.2.7 California Emissions Warranty, 3.23 Emissions Warranties and 3.23.2
California Emissions Warranties Tables. Emissions warranties are not applicable for e-Golf.

CALIFORNIA EMISSION CONTROL WARRANTY STATEMENT
California law requires us to provide you with the following Emissions Warranty Statement:
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board is pleased to explain the emission control system warranty on
your model year 2015 vehicle. In California, new motor vehicles must be designed, built and equipped
to meet the state's stringent anti-smog standards. Volkswagen must warrant the emission control
system on your vehicle for the periods of time listed below provided there has been no abuse, neglect
or improper maintenance of your vehicle.
Your emission control system may include parts such as the carburetor or fuel-injection system, the
ignition system, catalytic converter, and engine computer. Also included may be hoses, belts,
connectors and other emission-related assemblies.
Where a warrantable condition exits, Volkswagen will repair your vehicle at no cost to you including
diagnosis, parts and labor.
MANUFACTURER'S WARRANTY COVERAGE
FOR 3 YEARS OR 50,000 MILES, WHICHEVER OCCURS FIRST
If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be made by
Volkswagen to ensure that your vehicle passes the inspection. This is your emission control system
PERFORMANCE WARRANTY.
If any emission-related part on your vehicle is defective, the part will be repaired or replaced by
Volkswagen. This is your short-term emission control system DEFECTS WARRANTY.
FOR 7 YEARS OR 70,000 MILES, WHICHEVER OCCURS FIRST
If an emission-related part listed in this booklet specially noted with coverage for 7 years or 70,000
miles is defective, the part will be repaired or replaced by Volkswagen. This is your long-term emission
control system DEFECTS WARRANTY.
FOR 15 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST
Some Volkswagen models may be specially equipped to meet California Partial Zero Emission Vehicle
(PZEV)/Advanced Technology Partial Zero Emissions Vehicles (AT-PZEV) requirements, as identified
on the Vehicle Emission Control Information Label located under the hood. For these vehicles, if your
Volkswagen fails a Smog Check inspection, OR if any emission-related part is found to be defective,

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