NHTSA ID Number: 10071401
Manufacturer Communication Number: VVT-14-11
TSB/Document Date: 2016-06-17
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
(port replicator) Operating Manuals.
8.3 - Switching the Unit On and Off
Switch on the laptop by pressing the on/off button for approximately 1 second. The laptop boots and
displays a series of automatic setup, registry and service screens followed by the initial Windows setup
screen. No user intervention is required during this time.
Caution!
•
When switching the tablet off after normal use, DO NOT press and hold the on/off button for
longer than 5 seconds! This executes a forced shutdown which may result in hard drive faults.
•
To switch off the laptop after normal use, click the Windows “Start” symbol from the desktop and
then select “Shut down”.
Page 8 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
8.4 – Windows® 7 Professional Initial Setup
Note:
The initial language selection and license agreement screens may or may not appear after initial
startup. If prompted, select the language carefully to avoid having to perform a recovery!
After the initial Windows setup screens are displayed…
1. If the following Windows setup screen appears, carefully scroll down and select My language is
English and click Next: …otherwise, skip to Step 2.
2. Confirm the regional settings, time/currency and keyboard layout as illustrated, and then click Next:
Continued …10/
Page 9 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
3. If the license terms and conditions are displayed, accept by checking the appropriate boxes and
click Next: …otherwise skip to Step 4.
4. Set the Time Zone, Daylight Saving Time, Date and Time as applicable to your location. Click Next:
• Various settings are saved and the device automatically reboots to the Windows desktop.
• For convenience, the device can now be mounted to its base station if desired (not mandatory).
• In all cases the A/C power adapter must remain connected for the following procedures.
Continued …11/
Page 10 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
8.4.1 – Delete Non-Applicable Information
The Windows 7 desktop includes documents that are not applicable to the -US/CDN- market. Please
delete these documents as follows:
1.
From the Windows desktop: Locate two document shortcut icons entitled:
HowTo Guide_ODIS Service Set-Up_EN and HowTo Guide_ODIS Service Set-Up_DE:
2. Right-click a shortcut icon, and then select Delete from the dropdown.
3. When prompted to confirm file delete, click Yes. Repeat for the remaining icon.
4. From the Windows desktop: Open the Manuals folder:
5. Right-click the OffboardDiagService folder, and then select Delete from the dropdown:
8.4.2 – Confirm Keyboard Language
1. Go to: Windows (Start)
> Control Panel > Region and Language:
2. Select the Keyboards and Languages tab. Click Change Keyboards…:
Continued …12/
Page 11 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
3. Confirm that the Default input language is set to English (United States) - US as illustrated below. If
not, select it from the dropdown.
4. If the German (Germany) input language service appears, select it and click Remove.
5. If any changes were necessary, save them by clicking Apply, and then OK:
6. Close the languages window and return to the Control Panel menu.
8.4.3 – Device Power Management
To ensure uninterrupted data transfer when performing lengthy Software Version Management (SVM)
procedures, configure the device to remain on as follows:
1. Go to: Control Panel > Power Options:
2. From the Control Panel Home menu, select Choose when to turn off the
display:
Continued …13/
Page 12 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
3. Select Never from the dropdowns as illustrated:
4. Click Save changes (at bottom frame):
5. Close the power options window and return to the Control Panel menu.
8.4.4 – Restart Windows
A restart is required to complete automatic Windows configurations. Proceed as follows, and note the
Windows 7 Shut down and Restart routines for future reference:
1. Close all windows and Restart the device. Go to: Windows (Start)
>
> Restart:
Continued …14/
Page 13 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
8.5 – Windows® Update Settings & Internet Explorer Version Requirement
The preinstalled Windows 7 version includes Internet Explorer (IE) version 9.
IMPORTANT!
ODIS Service and its web-based Infomedia functions are optimized for Windows 7 and IE9.
The automatic download and installation of IE10 and IE11 from a Windows update must be
prevented!
The installation of IE10 or IE11 results in impaired ODIS Service web-based services functions.
The default setting for Windows updates is to automatically download files when a network connection is
present, and then prompt the user to install them. As a first step to prevent the download and installation of
Windows updates that include IE10 and IE11, change the default setting to (manually) check for updates
and prompt the user to choose the updates as specified below. Separate instructions on managing
Windows updates and disabling IE updates are covered in Section 12.0
Perform the following configuration BEFORE setting up the network connection:
1. Go to: Windows (Start)
> Control Panel > Windows Update:
2. From the Control Panel Home menu, select Change settings:
3. Select the “Check… & …choose” update method from the Important updates selection dropdown:
4. Click OK (at bottom frame):
5. Close the Control Panel window.
Page 14 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
Note
Before proceeding with Sections 9.0 through 11.0 have the additional documentation specified in
Section 1.0 – Page 1 on hand.
9.0 – Network Setup
9.1 – Set Computer Name
If more than one VAS diagnostic device is connected to the dealership network, each device must be
assigned a different computer name.
Assign the computer name before proceeding. For detailed instructions refer to VAS Tester – Service
Information document title: VAS Diagnostic Device Computer Name Builder
9.2 – Enable Network Configurations
For dealership networks using DHCP for Internet access, no network connection configuration is
necessary (the device default setting is DHCP). If the dealership network uses DHCP for Internet access,
skip to Section 9.3 below.
For networks using Static IP configurations for Internet access, the IP configurations must be renewed by
manual entry of the dealership-specific IPs. Ask your dealership systems administrator or IT professional
for details and assistance.
If the device is to be used over a wireless LAN connection, switch the wireless switch to the ON position
and perform the required wireless configuration at this time. Ask your dealership systems administrator or
IT professional for details and assistance.
9.3 – Download and Install Netviewer Software
Note
Netviewer telediagnosis software enables VWGoA support personnel to access your device
remotely during support call consultation. When necessary, consultants will instruct you to start the
Netviewer application, and they will provide a session number to start a remote diagnosis session.
Prerequisite:
Diagnostic device is able to connect to internet in order to logon to ServiceNet (DHCP, or static IPs
enabled as per Section 6.1.4).
1. Launch Internet Explorer and logon to ServiceNet.
2. Navigate to the Workshop Equipment > VAS Tester > Software section.
3. Right click / select the link: Netviewer one2one – Telediagnosis Software.
4. Save file to Windows desktop.
Continued… 16/
Page 15 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
9.4 – Additional Information
Before proceeding to use the VAS 6160C, please read the "Panasonic CF-53 Series Operating
Manual", containing additional important information regarding the unit, its accessories and its care.
Note
If users are not familiar with Windows 7 features, navigation and functions, we recommend reading
the various information resources included with the software: From the Windows desktop go to
Windows Start > Getting Started > Discover Windows 7 …as well as the additional topics listed.
10.0 – Install Offboard Diagnostic Information System Service (ODIS Service)
Dealerships are responsible for requesting an ODIS Service license, and then installing and configuring
the latest “installation version” of ODIS Service available.
A security certificate to enable vehicle Software Version Management (SVM) and module adaptations must
also be requested and installed and the Infomedia setup procedure performed.
For detailed instructions, refer to Service Information - ODIS Service document titles (in order of use):
•
ODIS Service Installation Phase 1 - Preparation and License Request Instructions (eShop)
•
ODIS Service Installation Phase 2 - Software Installation & Configuration Instructions
•
ODIS Service Installation Phase 3 - Security Certificate Request & Installation Instructions
•
ODIS Service Infomedia Setup Instructions
11.0 – VAS 5054A Transmitter Head Setup
11.1 – General information
The VAS 6150C is equipped with a Bluetooth® (wireless) interface for operation of the supplied VAS
5054A Transmitter Head:
The VAS 5054A is powered by the vehicle Data Link Connector (DLC) when connected, and
communicates with the laptop and the diagnostic software via Bluetooth (wireless) mode or supplied
USB cable via USB mode.
Continued… 17/
Page 16 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
11.2 – Windows Bluetooth & EDIC Configuration
Bluetooth (wireless) operation is possible only with the laptop wireless operation switch in the ON
position. Visible confirmation of wireless operation is via the wireless operation indicator on the upper
LED array adjacent to the laptop carrying handle.
Prior to first use of the VAS 5054A and ODIS Service in Bluetooth (wireless) mode, the VAS
5054A must be configured to the Windows Bluetooth and EDIC software on the laptop.
ODIS Service must be installed before Windows Bluetooth and EDIC software configuration.
For detailed instructions refer to Service Information - VAS Tester document title: VAS 5054A
Transmitter Head – Bluetooth & EDIC Configuration – ODIS Service Only.
11.3 – VAS 5054A USB (cabled) Operation
If the laptop is used to perform Software Version Management (SVM) flash procedures or ant-theft
immobilizer adaptations, a USB (cabled) connection must be used between the VAS 5054A and the
laptop. This ensures an uninterrupted data stream.
Prior to first use with a USB cable, the laptop and transmitter head must be configured for USB
(cabled) operation.
For detailed instructions refer to Service Information – VAS Tester document title: VAS 5054A
Transmitter Head - USB Configuration – ODIS Service Only
Notes
• For USB (cabled) connection of VAS 6150C to VAS 5054A, the supplied USB cable is of
the Rugged USB 2.0 type. A circular, secure (locked) laptop connection is used.
•
To connect, line up the two dots and insert the connection straight into the Rugged USB 2.0
port on the rear of the laptop -arrow A-:
•
To disconnect, release the connector lock by sliding the locking collar away from the laptop
-arrow B-:
A
B
Page 17 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
12.0 – Windows® 7 Updates
12.1 – General Information
All VAS diagnostic devices must be kept up-to-date with the latest Windows security and vulnerability
updates. However, dealership service or IT personnel tasked with maintaining both ODIS Service and
Windows updates must be aware of the following, and act accordingly:
• The initial package of important Windows updates available for this Windows 7 installation may take
considerable time to install and download (typically between 60 – 120 minutes, device, content and
bandwidth dependent). As a result, we recommend that the initial selection, download and installation of
Windows updates be managed so that the update process takes place outside of workshop
service hours.
Instructions on how select and initiate Windows updates follow in the Managed Windows Update
section below.
• Under no circumstances are Internet Explorer (IE) versions 10 or 11 to be installed as part of the
Managed Windows Update process. Refer to Section 8.5 – Page 14 for details.
Instructions on how to deselect IE10 and IE11 from Windows update listings follow in the Managed
Windows Update section below.
ATTENTION!
Please inform all service personnel that under no circumstances are IE10 or IE11 updates to
be downloaded and installed on devices updated with Windows 7!
12.2 – Managed Windows Update Procedure
Prerequisites:
Diagnostic device removed from service, after hours etc.
Diagnostic device with active network connection.
1. Go to: Windows (Start)
> Control Panel > Windows Update:
2. Click Check for updates:
Continued …19/
Page 18 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
3. The first time after a Windows 7 installation, an update prompt for Windows Update may or may not
appear. If so, click Install now:
4. Wait while an update for Windows Update is installed:
5. After the update closes and re-opens, wait while the system checks for updates:
6. When the results are displayed, click the XX important updates are available link:
Note:
The number of updates illustrated above is for reference only! The number of available updates will
always vary depending on type of device and date when available updates are checked.
Page 19 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
7. Deselect the Internet Explorer 10 and Internet Explorer 11 updates from the update listing:
8. To prevent the IE updates from reappearing, right click the IE10 update and select Hide update from
the dropdown. Repeat with the IE11 update:
9. Click OK (at bottom frame):
10. Click Install updates:
11. Accept any Microsoft License Terms if prompted, and then click Finish.
12. Wait while the updates are downloaded and installed (no user intervention is necessary):
…
Page 20 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
13. Click Restart now:
•
Additional Windows update configurations are performed during the shut-down and restart routine.
•
On completion, the device boots to the Windows desktop, and an information prompt on the
installed updates appears.
13.0 – Warranty Registration
A formal warranty registration process for new laptop for warranty coverage is no longer necessary.
The device serial number was automatically registered with the US/CDN market service provider for
warrantable repairs at the time of purchase.
In case of warranty repair requests, please provide the serial number of the device to the VWGoA DTSS
consultant at the toll-free number listed below.
14.0 – Malfunctions and Support
All VAS 6150C are tested before leaving the factory. Selected components and numerous quality
control inspections ensure high reliability of your new diagnostic laptop.
Should performance or functional issues occur after placing the device into service, please attempt to
identify and localize as accurately as possible. Try to determine if the symptom is a result of the
Panasonic CF-53 laptop hardware, Windows operating system, ODIS Service software or
dealership network (for internet connectivity). Then proceed as follows:
•
For laptop hardware and operating system issues, consult the information in the
"Troubleshooting" chapter in the Panasonic CF-53 Operating Manual.
Also review the latest VAS Tester FAQs and Service Information document topics in the
Workshop Equipment – VAS Tester section of ServiceNet. The issue may be previously known
and a resolution already published.
•
For ODIS Service software functional issues, review the latest ODIS Service FAQs and
Service Information document topics in the Workshop Equipment – ODIS Service section of
ServiceNet. The issue may be previously known and a resolution already published.
•
If it is not possible to resolve the issue with the aid of the Panasonic CF-53 Operating Manual or
ServiceNet documents, contact:
VWGoA DTSS: 1-888-896-1298
Page 21 of 21
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
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TSB/Document ID: VVT-14-11
Replacement Service Bulletin Number:
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