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TECHNICAL BULLETIN
LTB00540NAS3
28 APR 2014
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.

This reissue replaces all previous versions. Please destroy all previous versions. Only refer to the
electronic version of this Technical Bulletin in TOPIx.

Changes are highlighted in gray

SECTION: 501-00

'Smart Key Not Found' Message Displayed
AFFECTED VEHICLE RANGE:
LR2 (LF)
Model Year:
VIN:

2012-2013
CH281016-DH396440

LR4 (LA)
Model Year:
VIN:

2010-2013
AA510742-DA703895

Range Rover Evoque (LV)
Model Year:
2012-2013
VIN:
CH000447-DH885938
Range Rover Sport (LW)
Model Year:
2014
VIN:
EA000002-EA339772
Range Rover (LG)
Model Year:
2013-2014
VIN:
DA001204-EA1256819
Range Rover Sport (LS)
Model Year:
2010-2013
VIN:
AA212147-DA778715
Range Rover (LM)
Model Year:
2010-2012
VIN:
AA304426-CA393639

MARKETS:
NAS

CONDITION SUMMARY:
Situation: A 'Smart Key not found' message may be displayed in the Instrument Cluster (IC) when the Smart
Key handset is located in the center console cupholder.
Cause: This may be caused by low Smart Key handset battery voltage or where a mobile phone, laptop, or other
related electronic device is placed in close proximity to the Smart Key handset. It is important to establish if any
of these are the case before continuing with either Service Instruction. If none of these are evident, it may be
caused by non-linearity of the handset LF Amplifier.
Action: Should a customer express this concern, make sure that it is not as a result of low Smart Key handset
battery voltage or a mobile phone, laptop, or other related electronic device in close proximity to the Smart Key

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handset. If this is not the case, follow the appropriate Service Instruction (1 or 2) outlined below.

PARTS:

NOTE: The Keyless Vehicle Module (KVM) may also be referred to as Remote Function Actuator (RFA)
and Remote Keyless Entry (RKE) Module.
LR052871

Keyless Vehicle Module - without Keyless Entry

Quantity: 1

LR052873

Keyless Vehicle Module - with Keyless Entry

Quantity: 1

TOOLS:

NOTE: This document is an 'Active Bulletin' that will display a functional programming shortcut if
accessed within a diagnostic session using SDD.

SDD with latest DVD and Calibration File; first available on DVD134.12 v.144
Jaguar Land Rover-approved Midtronics battery power supply

WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair
time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal part
number with a quantity of zero.
DESCRIPTION

SRO

TIME
(HOURS)

CONDITION
CODE

CAUSAL
PART

Read and clear DTCs

12.90.16

0.2

42

LR031379

Module - Keyless Vehicle Module - Renew - LR4
(L319)

86.26.03

0.3

42

LR031379

Module - Keyless Vehicle Module - Renew - Range
Rover Sport (L320), Range Rover (L322)

86.26.03

0.4

42

LR031379

Module - Keyless control module - Renew - Range
Rover (L405)

86.80.08

0.4

42

LR042874

Keyless Vehicle Module - Configure - With SDD
connected

86.90.84.01

0.1

42

LR031379

NOTE: Normal Warranty policies and procedures apply.

SERVICE INSTRUCTION 1
LR4 (L319), Range Rover Sport (L320), and Range Rover (L322) only

1.

CAUTION: A Jaguar Land Rover-approved Midtronics battery power supply must be connected
to the vehicle battery during SDD diagnosis / module programming.

NOTE: SDD must be loaded with DVD134.12 v.144 or later.
Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
2. Turn ignition 'ON' (engine not running).

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3. Connect the Symptom Driven Diagnostics (SDD) system to the vehicle and begin a new session.
4. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle and initiating the data
collect sequence.
5. Select 'Diagnosis' from the Session Type screen.
6. Select the 'Selected Symptoms' tab, and then select one of the following:
Powertrain > Engine system > Starting system > Will not start or
Electrical > Instruments > Information and message centre > message display area > Powertrain

7. Select 'continue'.
8. Select the 'Recommendations' tab.
9. From the Recommendations tab, select 'Run' to perform the 'Security - Smart key not found' option.
10. Follow all on-screen instructions to complete this task.

11.
NOTE: The Keyless Vehicle Module (KVM) may also be referred to as Remote Function
Actuator (RFA) and Remote Keyless Entry (RKE) Module.

NOTE: The application will check the hardware level and may instruct to replace the Keyless
Vehicle Module (if necessary) and run the 'Configure new modules - Keyless vehicle module' option
from the 'Service Functions' menu. If the hardware fitted to the vehicle is at the latest level, the
application will check the software level and prompt to update the software (if necessary).

NOTE: If a new Keyless Vehicle Module (KVM) is required but is not currently available, abort
the SDD routine and follow the 'Run Security- Smart Key Not Found' routine when a new KVM is
available.
Run the 'Security - Smart key not found' option.

12.
NOTE: The Keyless Vehicle Module (KVM) may also be referred to as Remote Function
Actuator (RFA) and Remote Keyless Entry (RKE) Module.
If Keyless Vehicle Module (KVM) replacement is required, see:
TOPIx Workshop Manual, section 501-14: Handles, Locks, Latches and Entry Systems - Remote Keyless

Entry (RKE) Module (LR4, Range Rover Sport) or
TOPIx Workshop Manual, section 501-05: Loadspace Trim Panel LH (Range Rover) to access the KVM

13. Exit the current session.
14. Disconnect the SDD and the battery power supply from the vehicle.

SERVICE INSTRUCTION 2
LR2 (L359), Range Rover Evoque (L538), Range Rover Sport (L494), and Range Rover (L405) only

1.

CAUTION: A Jaguar Land Rover-approved Midtronics battery power supply must be connected
to the vehicle battery during SDD diagnosis / module programming.

NOTE: SDD must be loaded with DVD134.12 v.144 or later.
Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.

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NOTE: The Keyless Vehicle Module (KVM) may also be referred to as Remote Function Actuator (RFA)
and Remote Keyless Entry (RKE) Module.

2. Turn ignition 'ON' (engine not running).
3. Connect the Symptom Driven Diagnostics (SDD) system to the vehicle and begin a new session.
4. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle and initiating the data
collect sequence.
5. Select 'Diagnosis' from the Session Type screen.
6. Select the 'Selected Symptoms' tab, and then select:
Body - Security and locking - Handles locks and latches

7. Select 'continue'.
8. Select the 'Extras' tab.
9. From the Recommendations tab, select 'Run' to perform the 'Configure existing module - Keyless vehicle
module' option.
10. Follow all on-screen instructions to complete this task.
11. Exit the current session.
12. Disconnect the SDD and the battery power supply from the vehicle.

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4/28/2014