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NHTSA ID Number: 10065946

Manufacturer Communication Number: L-SB-0025-14

TSB/Document Date: 2016-05-19


Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.


© 2014 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA
QO@vexus L-SB-0025-14 Rev2 —_ July 7, 2014 Page 9 of 22

Immobilizer and Smart Key Reset

Section 3: Techstream Reset Utility (With Request) (Continued)

2. Choose the appropriate vehicle model and year if the ignition cannot be turned on and the
information does not automatically populate.

Figure 6.

[TOYOTAeBay logo
————s
we (Hilux e
Land Cruiser

Engine
Matrix
Option MR2
MR2 Spyder

Paseo
Previa
Prius
Prius C
Prius PHV
Memo Prius V
Rav4

3. Choose the Immobilizer or Smart Key system as needed.
Figure 7.

Fic Furceon Seip TIS User Heb
Systom Salect | Stored Daca |

System Selection Menu

Select desired system and then press the arrow button to access the ECU
(Cyt Yettow = ECU status unknown

[System _] White = ECU communication OK.

White wiAsterisk = ECU not supported or not responding

AILECUs | Powertrain | Chassis | Body Electrical |

This ECU controls keyless entry and staring engine wih the detection SmartKey.

© 2014 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA
Ovexus

L-SB-0025-14 Rev2 July 7, 2014

Immobilizer and Smart Key Reset

Page 10 of 22

Section 3: Techstream Reset Utility (With Request) (Continued)

4. Choose the Immobilizer or Smart Code Reset utility.

Figure 8.

File Functon Setup TIS User Heb
System Select | Stored Data Smart Key Live |

bnew VM

Lis

Be)

Utility Selection Menu
Select desired Utility and then press Next button

ECU Communication ID Registration (Smat Code Erasure
Smart Code Registration (Classic) ‘Sman Code Registration

tee PE

‘Communication Check{Kay Diag Mada) =

Use this function to erase all Smart Codes in case of losing all keys.

the Senice Bulletin:

This function erases all registered Smart Codes. In order to use this function you need a password. For the details See the repair manual or

=|

5. Enter the VIN if prompted.

Figure 9,

Input VIN.

VIN could not be retrieved from vehicle.
VIN input is required.

Input

If the inputted characters are correct, press Next to
proceed.

~
Use this function 4

‘This function arasq
tha Service Bullet

19 Mode) s

ht the details see the repaw manual or

=|

© 2014 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA
O@vexus L-SB-0025-14

Rev2 July 7, 2014

Immobilizer and Smart Key Reset

Page 11 of 22

Section 3: Techstream Reset Utility (With Request) (Continued)

6. Techstream will generate a Seed Number. Click Get Pass-Code.

Figure 10.

System Select | Stored Oata Smart Key Live |

rete are

eee ee UU

Step 1 of 2

Input Seed Number on TIS to retrieve a Pass-Code,
then input a Pass-Code and then press Next.
Seed Number: s
aa910acd208095b9d015943c6
97037521dledlifcSbi77c0cb _— Get

Ocd395b0524bd1063eed58e Pass-Code
Sdbd9Sasfcd4bdel763e3
Pass-Code Number:

_.)h|llrt Lhave verified the customer's authority to obtain vehicle security information for this vehicle.
[> have verified the customer's full legal name and confirmed their identity with a valid picture 1D.
[7 Lhave or will visually confirm the vehicle's registration document and ownership.

8 [¥ Lagree to the TIS Terms and Conditions.

| Request Approval Policy
“|
“lS
“TT

I have verified the details entered for this request and confirmed the authority of the customer was verified.

I realize that upon retrieval, a transaction log will be posted to the National Insurance Crime Bureau.
I agree to the TIS Terms and Conditions.

(*) - Indicates Required Field(s)

This request will expire in 72 hours from the time of receipt of this message at 07/04/2014 01:27 PM PDT.
For assistance, please contact the Dealer Daily Helpdesk.

Note: Details of this transaction will be included in the Monthly Vehicle Security Transaction Report sent to the Dealer GM. Als log of
each transaction is sent to the National Insurance Crime Bureau.

[cance] [Approval Reject |

© 2014 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

Qvexus L-SB-0025-14 Rev2 July 7, 2014 Page 16 of 22

Immobilizer and Smart Key Reset

Section 5: Receipt of Pass-Code (TIS)

1. Once approved by management, the technician opens his TIS inbox and locates the Reset
request. The technician clicks the title to open the Approval.

Figure 17.

: -_ . ee

Inbox
|
& See See ees |
| [TV 06/30/2014 new Immobilizer Reset Request No. 14063000028 has been Approved

| 06/30/2014! ow wath
| 06/30/2014 | new etherdthgr |
T 06/30/2014! new harq |
| F 06/29/2014! new dfadtg |
| T 06/29/2014) ou dfgdfgdta |
[7 06/29/2014! on sdfsdf
| I 06/23/2014! new dfgd |
T 06/23/2014! jou dfgdf |
| 06/23/2014 | new sdfod |
next > last >>

| showing 1 through 10 you have 40 messages |
\ -_ _ =

“ Certifications
Name:

| Primary Job Code:
| Current Certification Status:

University of ToyotaeBay logo

| = a 7 ee

NOTE

* |tis recommended to retrieve the Pass-Code from the Techstream connected to the vehicle
as the Seed Number and Pass-Code work together.

* Once approved by management, multiple resets can be performed for a single VIN.
Each attempt will create a new Seed Number and resultant Pass-Code.

© 2014 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA
Ovexus L-SB-0025-14 Rev2 July 7, 2014 Page 17 of 22

Immobilizer and Smart Key Reset

Section 5: Receipt of Pass-Code (TIS) (Continued)

2. Once opened, the technician clicks the immobilizer Reset link to continue.
Figure 18.

| Inbor

| Subject: Immobilizer Reset Request No. 14053000028 has been Approved

\you had initiated a request (Request No. 14063000028) for an Immobilizer Reset on 06/30/2014 03:09 PM PDT. Your request has been Approved and details
| have been saved,

Request Details:

| Request No:

| Dealer Code:

Dealer Name:

| Technician Name:

Vehicle VIN:

Repair Order/Parts Invoice Number:

Customer Last Name:

Manager:

& Approval Date:
|

Please click on the link belaw to generate a new Immobilizer Passcode for your request. After clicking on this link, you will need to connect the Techstream
generate the Seed No. and enter the Techstream Software version to proceed.

| This link wi

ill expire 1 hours after the receipt of this message at 06/30/2014 04:20 PM PDT. This link may be used multiple times to perform an Immobilizer
Reset for the mentioned VIN number till it expires.

| For assistance, please contact the Dealer Daily Helpdesk.

Click on the “Inbox Home” button below to return to your inbox.
|

|

| My Certifications

Name:
| Primary Job Code:
| Current Certification Status:

University of Toyata

3. At this point, it is necessary for the technician to re-enter their password to login again.
Figure 19.

123

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TSB/Document ID: L-SB-0025-14

Replacement Service Bulletin Number:

MFR Communication Date: 2014-07-07

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

MFR Component System:

MFR Component Subsystem:


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