SRE12-05 Service Bulletin/Repair Instructions

Notification of Safety Recall P029

11-DEC-12
No.: SRE12-05
Section: RECALL
SERVICE

BULLETIN

Market: USA
Jaguar Land Rover North America, LLC has informed the National Highway Traffic Safety Administration

(NHTSA) of its intent to perform a voluntary Safety Recall on certain 2012 model year Land Rover LR2 and

Range Rover Evoque vehicles imported into the United States market. Information relating to the

proposed Recall will be posted on the NHTSA website.

United States Federal regulations require that retailers must be advised of this Recall notification within

three working days after government notification.

United States Federal law requires retailers to complete any outstanding safety Recall service before a

new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer could result in a

civil penalty of up to $6,000.00 per vehicle.

This Recall Service Bulletin serves as notification to all Land Rover retailers in the United States that any

affected new vehicles may not be sold and delivered for customer use until the Recall repair is

completed.

AFFECTED VEHICLES

A total of 26 2012 model year LR2 and 44 2012 model year Range Rover Evoque vehicles within the listed VIN

range are affected in the USA.

•
LR2 (LF): CH307897-CH307994
•

Range Rover Evoque (LV): CH688094-CH688417

See the list of specific affected VINs on page 3.

DESCRIPTION OF DEFECT

Drivers may report abnormal noise from the rear of the vehicle when driving or when the service brakes are

applied. This abnormal noise warns the driver that there is an issue with the vehicles braking system. Should

this warning be ignored one or both of the brake caliper bolts may become sufficiently loosened to detach from

the vehicle. Should both bolts become detached, the brake caliper may detach from the rear suspension

knuckle and impact with the rotating road wheel leading to loss of function of a brake circuit and potential

sudden deflation of the associated wheel and tire assembly. Loss of a brake circuit’s function or sudden

deflation of a tire will lead to an increased risk of a vehicle crash.

AFFECT ON VEHICLE OPERATION

A concern has been identified where customers may report abnormal brake noise from the rear of the vehicle

while driving or when the service brakes are applied. This abnormal noise warns the driver that there is an

issue with the vehicles braking system. Should this warning be ignored one or both of the brake caliper bolts

may become sufficiently loosened to detach from the vehicle. Should both bolts become detached, the brake

caliper may detach from the rear suspension knuckle and impact with the rotating road wheel which may lead to

the loss of function of a brake circuit and potential sudden deflation of the wheel and tire assembly. Loss of a

brake circuit’s function or sudden deflation of a tire will lead to an increased risk of a vehicle crash.

ACTION TO BE TAKEN

Retailers must use DDW system vehicle inquiry screen to check for all affected vehicles within the VIN range

that are in their control for 'P029' eligibility and refrain from releasing these vehicles for new or used vehicle sale

until further instructions are provided. Sold vehicles will be subject to the standard Recall notification and Recall

bulletin process detailing the action required for vehicles in the hands of owners. Owner notification is expected

to commence in early-January 2013.
Jaguar Land Rover North America, LLC
555 MacArthur Boulevard
Mahwah, NJ 07430
NOTE: Retailers are advised that the use of vehicles within the affected VIN list as Sales

Demonstrator or Service Loaner vehicles may be considered a violation of Federal legislation. Land

Rover recommends against using affected vehicles for demonstrator or loaner purposes. Please consult

your own legal counsel if you have questions in this regard.

STATUS CHECKING / VEHICLE IDENTIFICATION

Retailers must check the disposition of any vehicle by using the DDW system vehicle inquiry screen.

SERVICE PROGRAM

Land Rover is currently in the process of developing a robust repair procedure. A further communication will be

sent detailing the necessary action required for vehicles in retailer inventory and those vehicles already in the

hands of customers.

Thank you for your cooperation in this matter. Land Rover apologizes for any inconvenience this may cause.
Page 2 of 3
Safety Recall P029: Affected VIN List

RETAILER CODE / NAME
VIN
RETAILER CODE / NAME
VIN
0111 Plaza Land Rover St. Louis
CH688094
0291 Land Rover Seattle
CH688255
0111 Plaza Land Rover St. Louis
CH688095
0291 Land Rover Seattle
CH688282
0112 Cole European
CH688409
0291 Land Rover Seattle
CH688285
0112 Cole European
CH688417
0291 Land Rover Seattle
CH688295
0121 Land Rover Parsippany
CH307897
0291 Land Rover Seattle
CH688319
0156 Land Rover Hunt Valley
CH688118
0291 Land Rover Seattle
CH688360
0174 Scott Motor Company
CH688283
0292 Land Rover Bellevue
CH307898
0192 British Motor Car Distributors, Ltd.
CH307930
0292 Land Rover Bellevue
CH307907
0192 British Motor Car Distributors, Ltd.
CH307936
0292 Land Rover Bellevue
CH307916
0192 British Motor Car Distributors, Ltd.
CH307937
0292 Land Rover Bellevue
CH307919
0192 British Motor Car Distributors, Ltd.
CH307938
0292 Land Rover Bellevue
CH307994
0192 British Motor Car Distributors, Ltd.
CH307945
0304 Land Rover Tacoma
CH688192
0192 British Motor Car Distributors, Ltd.
CH307952
0306 Land Rover Livermore
CH688413
0192 British Motor Car Distributors, Ltd.
CH307953
0307 Land Rover Monterey
CH688271
0225 Land Rover Winnetka
CH688131
0307 Land Rover Monterey
CH688279
0229 Land Rover Thousand Oaks
CH307920
0307 Land Rover Monterey
CH688375
0229 Land Rover Thousand Oaks
CH307927
0314 Land Rover Newport Beach
CH307910
0229 Land Rover Thousand Oaks
CH307932
0314 Land Rover Newport Beach
CH307912
0237 Land Rover Huntington
CH688167
0314 Land Rover Newport Beach
CH307924
0247 Land Rover Centerville
CH307929
0322 Land Rover Honolulu
CH307908
0261 Land Rover Redwood City
CH307913
0322 Land Rover Honolulu
CH307943
0261 Land Rover Redwood City
CH307928
0332 Royal Land Rover Tucson
CH307900
0266 Land Rover Anaheim Hills
CH688176
0342 Land Rover Fort Lauderdale
CH307934
0266 Land Rover Anaheim Hills
CH688200
0355 Land Rover North Hills
CH688132
0266 Land Rover Anaheim Hills
CH688339
0355 Land Rover North Hills
CH688156
0271 Land Rover Tulsa
CH688099
0355 Land Rover North Hills
CH688158
0271 Land Rover Tulsa
CH688108
0372 Land Rover Spokane
CH688273
0271 Land Rover Tulsa
CH688114
0374 Land Rover Carlsbad
CH688153
0271 Land Rover Tulsa
CH688115
0374 Land Rover Carlsbad
CH688213
0271 Land Rover Tulsa
CH688125
0374 Land Rover Carlsbad
CH688215
0271 Land Rover Tulsa
CH688181
0374 Land Rover Carlsbad
CH688245
0278 Land Rover Rocklin
CH688408
0374 Land Rover Carlsbad
CH688358
0285 Land Rover Larchmont/New Rochelle
CH688155
0374 Land Rover Carlsbad
CH688359
0285 Land Rover Larchmont/New Rochelle
CH688175
0287 Hornburg Land Rover Los Angeles
CH688367
0287 Hornburg Land Rover Los Angeles
CH688376
0287 Hornburg Land Rover Los Angeles
CH688407
Page 3 of 3

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