TECHNICAL BULLETIN
LTB00511NAS1
19-DEC-12
SECTION: 414-00

Loss of Battery Charge
AFFECTED VEHICLE RANGE:
LR2 (L359)

VIN:
Model Year:

DH321215-DH332150
2013

Range Rover Evoque (L538)

VIN:
Model Year:

CH000447-DH740160
2012-2013

CONDITION SUMMARY:
Situation: The battery may experience a loss of charge without the presence of a quiescent drain.
Cause: This may be caused by Smart charging causing the vehicle to undercharge the battery.
Action: In the event of a customer concern of the above, refer to the Repair Procedure outlined below.

PARTS:
No parts necessary

TOOLS:
IDS with latest IDS-DVD and Calibration File; first available on IDS-DVD132.02 v.122
Land Rover-approved Midtronics Vehicle Power Supply
Refer to Workshop Manual for any required special tools

WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to DDW to obtain the latest repair
time.
DDW requires the use of causal part numbers. Labor only claims must show the causal part number with a
quantity of zero.
SRO

DESCRIPTION

TIME
(HOURS)

CONDITION
CODE

CAUSAL
PART

Update CJB software - LR2

86.90.09

0.20

42

LR040127

Test and charge battery - LR2

86.15.89.38

0.10

42

LR040127

Update CJB software - Range Rover Evoque

86.90.09

0.20

42

LR028902

Test and charge battery - Range Rover Evoque

86.15.89.38

0.10

42

LR028902

Normal Warranty policies and procedures apply

NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and
equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are
not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land Rover service facility to
determine whether this bulletin applies to a specific vehicle.
© Jaguar Land Rover North America, LLC

555 MacArthur Boulevard

Mahwah, NJ 07430

REPAIR PROCEDURE
CAUTION: Ensure all ignition 'ON' / ignition 'OFF' requests are carried out; failure to perform these
steps may cause damage to control modules in the vehicle.
CAUTION: A Land Rover-approved Midtronics Vehicle Power Supply must be connected to the
vehicle battery during IDS diagnosis / module programming.
1. Connect the Land Rover-approved Midtronics Vehicle Power Supply to the vehicle battery.
2. Turn ignition 'ON' (engine not running).
NOTE: IDS must be loaded with IDS-DVD131.09 v.120 or later.
Connect the IDS to the vehicle and begin a new Symptom Driven Diagnostics (SDD) session.
4. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle.
5. From the Session Type selection screen, choose 'Diagnosis'.
6. Select the 'Selected Symptoms' tab, and then select one of the following:
3.

•

Electrical > Battery > Charging system > Flat battery or

• Powertrain > Engine system > Starting system > Will not start
7. Select 'continue'.
8. Select the 'Recommendations' tab.
9. From the Recommendations tab, select 'Run' to perform the ‘Configure existing module - Body control
module' option:
• Follow all on-screen instructions to complete this task.
10. Exit the current session.
11. Disconnect the IDS and the Midtronics Vehicle Power Supply from the vehicle.
12.

NOTE: The battery must be fully charged prior to releasing the vehicle to the customer.
Refer to the Battery Care Manual and perform a battery test and charge (if necessary).