NHTSA ID Number: 10065767
Manufacturer Communication Number: H001SFJ000
TSB/Document Date: 2016-05-19
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2. Damage (usually caused by severe drop/shock) to
the RES transmitter that is allowing the button to stay
engaged or damage causing a self transmit.
1. Another user’s transmitter accidently programmed to
the system and in range of actiovation.
To correct this situation, the unauthorized transmitter
must be de-programmed from the system. All customer
RES transmitters must be available. Following the
transmitter programming instructions on page 11 of this
guide, when you reach step 5, you will program each
transmitter multiple times to fill all 8 memory slots. For
example, if 2 transmitters are available, program each
transmitter four (4) times. This will de-program any
unauthorized transmitter.
Does this solve the problem?
NO
2. Damage (usually caused by severe drop/shock) to the
RES transmitter that is allowing the button to stay
engaged or damage causing a self transmit.
I f this issue is the cause of the vehicle starting on it’s
own, a slight touch or rub of the bitton on the RES
transmitter would cause it to activate. If this is the case,
the recommended action is to replace the RES
transmitter P/N H001SAJ030.
13
Advanced Troubleshooting
The SSMIII SDI screen displays “Registration Failure” when attempting to register the RES module to
the vehicle.
- Are the 8-pin and 12 pin connectors at the RES control
module secure?
-Are the ignitions switch T-connectors properly installed
and secure?
- Are the vehicle pre-arrangement connectors secure
between the RES control module and pre-arrangement
connectors?
NO
* Ensure that all wire harness connectors are secure at
the RES control module, ignition switch and vehicle prearrangement connectors and re-attempt the registration
process.
YES
YES
* Replace any blown fuses in the RES ignition harness
as necessary
- Verify +12 volt battery power at the white and white/red
wires (pins 2 and 8) of the 8-pin RES module connector.
- Verify +12 volt battery power at the white and white/red
wires (pin 4 & 5) of the 8-pin male and female ignition
connectors.
- Verify that the (2) 30-AMP fuses on the RES ignition
harness are not blown.
- Verify that no loose or damaged terminals / connectors
are present at the RES control module 12-pin connector,
2-pin pre-arranged connector or 4-pin pre-arranged
* If loose or damaged terminals are found at the 8-pin
RES module connector, replace the RES ignition
harness as necessary (p/n H001SSG020).
NO
* If loose or damaged terminals are found at the 8-pin
male or female ignition switch connectors, replace the
RES ignition harness as necessary (p/n H001SSG020).
* If loose or damaged terminals are found at the RES
control module 12-pin connector, 2-pin pre-arranged
connector or 4-pin pre-arranged connector replace the
RES pre-arranged jumper harness as necessary (p/n
H001SSG030).
YES
- Unplug the 5-pin antenna / receiver harness from the
RES control module and re-attempt the registration
process.
YES
- Verify that there is no damage the antenna / receiver
harness at the RES control module or any areas where it
is routed to the windshield mounted antenna / receiver.
YES
* Replace the antenna / receiver and wire harness as
necessary (p/n H001SFJ340).
14
NO
* Replace the RES ECU Replacement Kit (p/n
H001SFJ010 for 12MY vehicles or H001SSG010 for
13MY vehicles).
Advanced Troubleshooting
CAN Diagnostic Trouble Codes (“U codes”) are triggered in the vehicle.
- Temporarily remove the (2) 30 amp power fuses from
the RES ignition harness and unplug the 12-pin RES
control module connector. Do the DTC’s clear and
remain cleared when the vehicle is operated using the
ignition key?
* This problem is likely not related to the RES system.
NO
** After verification, re-install the (2) 30 AMP fuses and
plug the 12-pin connector back into the RES control
YES
YES
- Verify +12 volt battery power at the white and white/red
wires (pins 2 and 8) of the 8-pin RES module connector.
- Verify +12 volt battery power at the white and white/red
wires (pins 4 & 5) of the 8-pin male and female ignition
connectors.
- Verify that the (2) 30-AMP inline fuses on the RES
ignition harness are not blown.
- Verify that no loose or damaged terminals / connectors
are present at the RES control module 12-pin connector,
2-pin pre-arranged connector or 4-pin pre-arranged
* Replace any blown fuses in the RES ignition harness
as necessary
* If loose or damaged terminals are found at the 8-pin
RES module connector, replace the RES ignition
harness as necessary (p/n H001SSG020).
NO
* If loose or damaged terminals are found at the 8-pin
male or female ignition switch connectors, replace the
RES ignition harness as necessary (p/n H001SSG020).
* If loose or damaged terminals are found at the RES
control module 12-pin connector, 2-pin pre-arranged
connector or 4-pin pre-arranged connector, replace the
RES pre-arranged jumper harness as necessary (p/n
H001SSG030).
YES
- Unplug the 5-pin antenna / receiver harness from the
RES control module and operate the vehicle using the
ignition key. Do the DTC’s return?
- Verify that there is no damage the antenna / receiver
harness at the RES control module or any areas where it
is routed to the windshield mounted antenna / receiver.
NO
* Replace the antenna / receiver and wire harness as
necessary (p/n H001SFJ340).
YES
* Replace the RES ECU Replacement Kit (p/n
H001SFJ010 for 12MY vehicles or H001SSG010 for
13MY vehicles).
15
Advanced Troubleshooting
The vehicle’s ignition turns on when the remote engine start system is activated but does not crank
the starter
- Was the RES control module successfully programmed
to the vehicle using the SSMIII?
NO
* Follow the procedures for “Remote Engine Start Control
Module Registration” on page 10 of the guide to register
the RES control module to the vehicle.
YES
* Replace or recharge the vehicle’s battery.as necessary.
- Temporarily bypass the hood safety switch and connect
a battery charger to the vehicle’s battery. Attempt the
remote start system again with the battery charger
connected.
- Does this solve the problem?
YES
YES to cease crank output if
Note: the RES system is required
the vehicle’s ignition circuit is registering less than 9.0
volts at RES system power-up. The system will make 3
additional attempts. The system will also abort the RES
process (no start re-attempts will occur) if ignition circuit
is registering < or equal to 6.0 volts during the starter
crank cycle.
** Be sure to re-connect the hood safety switch after test.
NO
- Are any CAN diagnostic (“U codes”) present in the
vehicle?
* Replace any blown fuses in the RES ignition harness
YES
as necessary
YES or
NO
- Verify +12 volt battery power at the white and white/ red
wires (pins 2 and 8) of the 8-pin RES module connector.
- Verify +12 volt battery power at the white and white/red
wires (pins 4 & 5) of the 8-pin male and female ignition
connectors.
- Verify that the (2) 30-AMP inline fuses on the RES
ignition harness are not blown.
- Verify that no loose or damaged terminals / connectors
are present at the RES control module 12-pin connector,
2-pin pre-arranged connector or 4-pin pre-arranged
* If loose or damaged terminals are found at the 8-pin
RES module connector, replace the RES ignition
harness as necessary (p/n H001SFJ040).
NO
* If loose or damaged terminals are found at the 6-pin
male or female ignition switch connectors, replace the
RES ignition harness as necessary (p/n H001SSG020).
* If loose or damaged terminals are found at the RES
control module 12-pin connector, 2-pin pre-arranged
connector or 4-pin pre-arranged connector, replace the
RES pre-arranged jumper harness as necessary (p/n
H001SSG030).
YES
- Unplug the 5-pin antenna / receiver harness from the
RES control module and re-register the RES control
module to the vehicle using the SSMIII.
YES
* Replace the RES ECU Replacement Kit (p/n
H001SFJ010 for 12MY vehicles or H001SSG010 for
13MY vehicles).
16
- Verify that there is no damage the antenna / receiver
harness at the RES control module or any areas where it
is routed to the windshield mounted antenna / receiver.
NO
* Replace the antenna / receiver and wire harness as
necessary (p/n H001SFJ340).
Advanced Troubleshooting
The remote engine start system does not power the vehicle’s ignition circuits after receiving the
remote start command
- Was the RES control module successfully programmed
to the vehicle using the SSMIII?
NO
* Follow the procedures for “Remote Engine Start Control
Module Registration” on page 10 of the guide to register
the RES control module to the vehicle.
YES
- Does the vehicle start and operate properly when
starting with the ignition key?
NO
- Verify that the remote engine start 8-pin ignition switch
male and female connectors are securely seated.
- Verify that the RES ignition harness 8-pin connector and
RES jumper harness 12-pin connector are securely
seated into the remote engine start control module.
YES
-Verify that there is +12 volt output at pin 5 (Green wire) of
the RES ignition harness 8-pin connector and +12 volt
output at pin 1 (Blue wire) of the RES ignition harness 8pin connector after the remote engine start system is
activated.
- Verify that the (2) 30 AMP fuses on the RES ignition
harness are not blown and replace as necessary.
* Retest - If this did not fix the problem replace the RES
ECU Replacement Kit (p/n H001SFJ010 for 12MY
vehicles or H001SSG010 for 13MY vehicles).
Does this solve the problem?
NO
* Replace the RES ignition harness p/n
H001SSG020.
17
Advanced Troubleshooting
The vehicle starts when the remote engine start system is activated, but the heater / air conditioning
does not turn on
- Does the heater / air conditioning turn on when the
vehicle is running with the ignition key?
NO
- Verify that the remote engine start 8-pin ignition switch
male and female connectors are securely seated.
- Verify that the RES ignition harness is securely seated
into the RES control module.
YES
- Are the heater or air conditioning controls in the vehicle
preset to the desired setting prior to activation of the
remote engine start system?
NO
- The remote engine start system does not have the
ability to adjust the vehicle’s climate controls, they must
be preset to the desired setting prior to activation.
- For electronic climate control vehicles, the display
should read “Full Auto”. The blower may not come on at
full speed, but the vehicle will automatically set the
climate control to heat or cool the interior to a median
temperature. This is normal operation.
YES
-Verify that there is +12 volt output at the RES ignition
harness 8-pin connector, pin 3 (yellow wire). NOTE:
There will be no output on these wires while the starter
motor is energized.
- Verify that the (2) 30 AMP fuses on the RES ignition
harness are not blown and replace as necessary.
* Retest - If this did not fix the problem replace the RES
ECU Replacement Kit (p/n H001SFJ010 for 12MY
vehicles or H001SSG010 for 13MY vehicles).
Does this solve the problem?
NO
* Replace the RES ignition harness p/n
H001SSG020.
18
Advanced Troubleshooting
The RES system does not respond when the transmitter button is pressed 2-times.
- Do the RES transmitter batteries have sufficient charge?
Note: The 3V lithium batteries should register a 3V
charge while tested under load. Battery life under normal
usage is approximately 1 year.
NO
- Refer to the vehicle’s owner’s manual remote start
section for battery replacement.
YES
- Do both transmitters fail to function when and an
activation attempt is made?
NO
YES
Using the “Remote Engine Start Bi-directional transmitter
programming procedure” on page 11 of this guide,
attempt to re-program both transmitters. Does this solve
the problem?
- Using the “Remote Engine Start Bi-directional
transmitter programming procedure” on page 11 of this
guide, attempt to re-program the non-functioning RES
transmitter. Does this solve the problem?
YES
NO
NO
* Replace the RES bi-directional transmitter(s) p/n
H001SAJ030. Does this solve the problem?
YES
NO
- Inspect the RES antenna / receiver harness for shorts or
damage.
- Inspect the RES antenna / receiver harness connectors
at the windshield mounted antenna and RES control
module for loose or damaged terminals.
* Replace the RES antenna / receiver and harness p/n
H001SFJ340.
19
Advanced Troubleshooting
The RES system bi-directional feature does not function
- Do the RES transmitter batteries have sufficient charge?
Note: The 3V lithium batteries should register a 3V
charge while tested under load. Battery life under normal
usage is approximately 1 year.
NO
- Refer to the vehicle’s owner’s manual remote start
section for battery replacement.
- Transmitter range and bi-directional functionality will
deteriorate as batteries near end of life.
YES
- Does the bi-directional feature fail to function on both
transmitters after the vehicle has successfully started?
NO
YES
- Inspect the RES antenna / receiver harness for shorts or
damage.
- Inspect the RES antenna / receiver harness connectors
at the windshield mounted antenna and RES control
module for loose or damaged terminals.
* Replace the RES antenna / receiver and harness p/n
H001SFJ340.
20
- Using the “Remote Engine Start Bi-directional
transmitter programming procedure” on page 11 of this
guide, attempt to re-program the non-functioning RES
transmitter. Does this solve the problem?
YES
NO
NO
* Replace the RES bi-directional transmitter(s) p/n
H001SAJ030.
Advanced Troubleshooting
The Vehicle’s Ignition Powers and The Horn Honks Two (2) Times When Activating the Remote Start
Function
- The remote engine start system is detecting one of the
following safety shutdown inputs. This must be
corrected prior to restoring normal remote start
functionality.
1. Hood Open
2, Brake Pedal Depressed
-Hood Open
- Verify that the hood safety switch/bracket are properly
installed. Check for damage or misalignment of the
switch/bracket.
- The Yellow/Black wire (pin 9) of the 12-pin RES control
module connector should register ground when the hood
is open and register voltage or open when the hood is
closed.
- Brake Pedal Depressed
Check for damaged or inop brake switch in the vehicle or
connection issue between BIU and brake pedal switch.
The RES module reads this input through a CAN Bus
meassage and is likely a vehicle related issue rather
than a remote start component failure.
NO
Verify that no ignition key is resting in the ignition cylinder.
- Ignition Key Sense Circuit Active
NO
Check for damaged or inop key sense switch in the
vehicle or connection issue between BIU and key sense
switch. The RES module reads this input through a CAN
Bus message and is likely a vehicle related issue rather
than a remote start component failure.
Service Mode prevents activation of the RES system while
the vehicle is being serviced.
- Service Mode Enabled
NO
To enable or disable service mode:
1. Sitting in the driver’s seat with all doors (including rear
gate) closed.
2. Verify that the transmission shifter is in the “park”
position.
3. Turn the ignition key to the “on” position.
4. Depress and hold the vehicle’s brake pedal.
5. Press the RES transmitter Start button three (3) times
pausing one (1) second between presses.
6. The systen will pause for one (1) second and the
vehicle’s horn will honk three (3) times to indicate
service mode has been enabled or one (1) time to
indicate service mode has been disabled.
21
Post Installation Checklist
1. REMOTE ENGINE START- Make sure the key is removed from the ignition switch, the engine hood is closed
and all doors and rear gate are closed. Press the START button twice within 3 seconds - The parking lights
should flash once, the horn should beep once then the vehicle should crank and start. Once started the parking
lights will turn on and stay on and the transmitter button will flash 2 times every 5-seconds signifying the vehicle
is started.
2. SHUT DOWN WITH DOOR OPENING - While the vehicle is running under remote engine start, wait at least five
(5) seconds and then confirm that all function’s (lock, unlock, etc.) operate properly on the FACTORY transmitter.
Once FACTORY transmitter functionality is confirmed press the UNLOCK button on FACTORY transmitter and
open any vehicle door or rear gate (5-door vehicle) The remote engine start system should shut down and the
transmitter button should flash three (3) times indicating the system has shut down.
3. ACTIVATION WITH DOOR OPEN - Make sure the key is removed from the ignition switch and the engine hood
is closed. Open the driver’s door, press the START button twice within 3 seconds - The vehicle’s ignition should
power momentarily and then shut down and the vehicle’s horn should honk and the parking lights should flash
a total of six (6) times. The vehicle should not start with any door or rear gate (5-door vehicle) opened.
4. BRAKE PEDAL SAFETY - While sitting in the vehicle with all doors and rear gate (trunk is not monitored on
sedans) closed, restart the vehicle using the remote engine starter, press the brake pedal - The vehicle should
shut off.
5. KEY-IN-SENSE - While sitting in the vehicle with all doors and rear gate closed, insert the ignition key into the
ignition switch but keep in off position, activate the remote engine start function - the vehicle should flash the
lights as if it is going to start but then the horn should beep twice and the remote engine starter does not
attempt to start the vehicle since it senses the key in the ignition.
6. HOOD SAFETY SWITCH - Open the engine hood and activate the remote engine start function - The horn
should beep two additional times signifying that hood safety switch is tripped and the vehicle will not start.
7. HEATER / AC FUNCTION - Insert the ignition key and turn the ignition to the run position, preset the vehicle’s
heater or air conditioning to the on position then turn the ignition off and remove the ignition key. Activate the
remote engine start system and verify that the heater or air conditioning turns on to the preset setting for
manual climate controlled vehicles and turns to the “Full Auto” setting for electronic climate control vehicles.
8. 15-MINUTE RUN TIME - Activate the remote engine start system and allow the system to run for the 15-minute
preset run time. The remote engine start system should shut the vehicle off in 15 minutes (+/- 10 seconds).
9. TRANSMITTER FUNCTIONALITY VERIFICATION - Activate the remote engine starter using both of the supplied
single button transmitters.
FUNCTIONAL TESTING IS NOW COMPLETE.
22
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TSB/Document ID: H001SFJ000
Replacement Service Bulletin Number:
MFR Communication Date: 2016-05-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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