09-00-89-029L Service Bulletin/Repair Instructions

File in Section:

Bulletin No.:
Service Bulletin
Date:
00 - General Information

09-00-89-029L

April, 2014
INFORMATION

Subject:
Key Cutting Procedure for Obtaining Replacement Key
Models:
2010-2014 Buick LaCrosse

2011-2014 Buick Regal

2012-2014 Buick Verano

2010-2014 Cadillac SRX

2013-2014 Cadillac ATS, XTS

2014 Cadillac ELR

2010-2014 Chevrolet Camaro, Equinox

2011-2014 Chevrolet Caprice PPV

2011-2014 Chevrolet Cruze, Volt

2012-2014 Chevrolet Orlando (Canada), Sonic

2013-2014 Chevrolet Malibu, Spark

2014 Chevrolet Impala Limited, Silverado 1500, Spark EV, SS

2015 Chevrolet Silverado, Suburban, Tahoe

2010-2014 GMC Terrain

2014 GMC Sierra 1500

2015 GMC Sierra, Yukon

2008-2009 Pontiac G8
Attention: This bulletin applies to the United States and Canada only. Export dealers are to

contact their local Technical Assistance Center (TAC) for further information.

This bulletin has been revised to add model years and models, update the Equipment

Information and the Labor Operation to the Global Labor Code (GLC). Please discard

Corporate Bulletin Number 09-00-89-029K.
Due to the uniqueness of the ignition/door lock key,

special equipment is required to cut a key. If you do not

have the required equipment, you may order a cut/

coded key through GM CC&A.

To obtain a replacement key, the following procedure is

suggested:

1. Obtain the vehicle key code.

U.S. Dealers: Access the “Key Code Look Up”

application through GM GlobalConnect under the

Parts Workbench.

Canadian Dealers: Access the “KeyCode

Look-Up” feature within the OEConnection

D2DLink application.

For additional information on obtaining GM key

codes:

– (U.S. dealers) - refer to the latest version of GM

Corporate Bulletin Number 10-00-89-009.

– (Canada dealers) - refer to the latest version of

GM Corporate Bulletin Number 10-00-89-010.

Copyright 2014 General Motors LLC. All Rights Reserved.
2. Submit a part order through the GM CC&A Parts

System for a key blank. Be sure to include the key

code in the “note” field, and the keycode in the

"comments" field of the order. The "Comments"

field may ONLY contain the keycode, (NO extra

words). Additional verbiage will result in the order

canceling.

Notice: In the GM CC&A parts system, the

“comments” field may only contain the requested

keycode. Additional characters in this field WILL

CAUSE THE ORDER TO SELF CANCEL.

3. DO NOT ORDER AN UNCODED KEY AS YOU

WILL RECEIVE A BLANK KEY THAT WILL

REQUIRE CODING ON THE SPECIAL

EQUIPMENT LISTED BELOW.

Note: The key code is five digits. Some vehicle

records do not have the first digit displayed (i.e., vehicle

records show the key code as "1234"). When ordering

a cut/coded key, refer to the key code table.
Page 2
April, 2014

Vehicle
Leading Digit
2010-2014 Buick LaCrosse

2011-2014 Buick Regal

2012-2014 Buick Verano

2010-2014 Cadillac SRX
Bulletin No.: 09-00-89-029L
Important: If the key is integrated with the remote

keyless entry (RKE) transmitter, the transmitter and

the key shank are not serviced separately.

Tip: The new RKE transmitter and/or key will need

to be programmed to the vehicle. Refer to

programming procedures in SI.
2013-2014 Cadillac

ATS, XTS

2014 Cadillac ELR

2010-2014 Chevrolet

Camaro

2011-2014 Chevrolet Cruze

2010-2014 Chevrolet

Equinox

2012-2014 Chevrolet

Orlando (Canada)
Z
2014 Chevrolet PPV

2014 Chevrolet SS

2015 Chevrolet Silverado

2012-2014 Chevrolet Sonic

2015 Chevrolet Suburban

2015 Chevrolet Tahoe

2011-2014 Chevrolet Volt

2013-2014 Chevrolet Malibu
2239430
2014 Chevrolet Impala
Parts Information
2015 GMC Sierra

2015 GMC Yukon

2010-2014 GMC Terrain

2013-2014 Chevrolet Spark

2014 Chevrolet Spark EV

2014 Chevrolet

Silverado 1500
M
V
2014 GMC Sierra 1500

2008-2009 Pontiac G8

2011-2013 Chevrolet

Caprice PPV
6
Important: The order will be shipped the same day if

received by 12:00 p.m. (noon) EST, or within 24 hours,

Monday through Friday via FedEx (Canadian dealers

should place their orders for these parts using a CSO

order type only. Do not order using the CSO3

order type).
For part numbers and usage, refer to Key in

Group 02.187 of the appropriate parts catalog.

Important: As an alternate to Step 2, the following

equipment can be purchased through

1-800-GM-TOOLS or by visiting

www.GMDEsolutions.com (U.S.) or

www.des-canada.ca (Canada).

General Motors highly recommends the use of the

following key machines. General Motors has identified

superior equipment through testing and evaluation.

General Motors believes these sources and their

equipment to be reliable. There may be additional

manufacturers of such equipment. General Motors

does not endorse, indicate any preference for or

assume any responsibility for the equipment from these

firms or for any such items which may be available for

other sources.
Bulletin No.: 09-00-89-029L
April, 2014
Page 3
Equipment Information

Equipment
Description
Part Number
Computerized Duplicating and

Code Cutting
Used to produce a key from a key

code or duplicate
Barnes Distribution BD Laser High-Security and

Edge-Cut Key Cutting Package Part # 425-9200075
Computerized Duplicating and

Code Cutting
Used to produce a key from a key

code or duplicate
Kaba ILco Double Function Key Cutting Machine

(for both High Security and Edge Cut Keys)

Part # 74-Futura
Machine Duplication
Used to produce a duplicate key from

an existing key
Kaba Ilco Matrix S Duplicator GMDE

Part # 74-Matrix S
Warranty Information

For vehicles repaired under warranty, use:

Labor

Operation
0500010
Description
Labor Time
New Vehicle Delivery Key or

transmitter Replacement
Use

Published

Labor

Operation

Time
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these

technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper

service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a

job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your

vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the

information.
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