Update Prior to Sale UPS5314: Driveshaft Fixings

SERVICE
BULLETIN

29-SEP-14

No.:

6-244NAS

Section:

GENERAL

Market:

INFORMATION

CAN / USA

DESCRIPTION
A potential issue has been identified on a number of 2014 model year XJ (X351) vehicles, fitted with the 3.0L V6
supercharged engine only, where the driveshaft fixings may not have been tightened to the correct torque value.
AFFECTED VEHICLES
The VIN range of affected vehicles is V71369-V71498.
See attached list of affected VINs.
WORKSHOP PROCEDURES
Retailers are required to check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action. Retailers are required to HOLD only affected vehicles in the above VIN range that are in their
control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework
action. Affected vehicles already in the hands of customers should be updated at the next available opportunity.
Refer to Technical Bulletin UPS5314-3bNAS: Driveshaft Fixings, for detailed repair instructions.
PARTS
* when ordering parts, order the expected percentage demand of parts identified only
QTY. /
VALUE*

PART NO. /
SUNDRY CODE

DESCRIPTION
Bolt

C2D2087

12

EXPECTED % OF VEHICLES
REQUIRING PART*
100

TOOLS
Refer to Workshop Manual / Service Instruction for any required tools
WARRANTY
NOTE: Check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted
here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time. At the time of confirming a
booking for vehicle repair, ensure that all outstanding Service Actions are identified to ensure the correct parts are
available and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting Program Code 'K245' together with the relevant Option Code from
the table. SRO and parts information is included for information only. The Option Code(s) that allows for the drive
in / drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to
be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 16 March 2015 closure
date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM OPTION
CODE
CODE

DESCRIPTION

SRO

TIME
(HOURS)

PART NO. /
SUNDRY CODE

QTY. /
VALUE

K245

B

Driveshaft fixings – Renew

47.91.17

1.90

C2D2087

12

K245

C

Driveshaft fixings – Renew
Drive in/drive out

47.91.17
10.10.10

0.20
0.10

C2D2087
-

12
-

Normal Warranty policies and procedures apply

Jaguar Land Rover North America, LLC

555 MacArthur Boulevard

Mahwah, NJ 07430

Update Prior to Sale UPS5314: Affected VIN List
CANADA
RETAILER NO. / NAME

VIN

4503 Jaguar Laval

V71369

4498 Jaguar Thornhill

V71449

USA
2103 Jaguar Bethesda

V71382

5563 Jaguar Southwest Houston

V71418

5387 Jaguar Orlando

V71422

5741 Royal Jaguar Tucson

V71498