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NHTSA ID Number: 10063844

Manufacturer Communication Number: SB-2030197/4

TSB/Document Date: 2016-05-09


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TSB/Document ID: SB-2030197/4

Replacement Service Bulletin Number:

MFR Communication Date: 2012-09-05

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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Technical Service Bulletin
17 Engine oil consumption too high, 3.0T TFSI Model Year 2010 – 2012
10 12 08 2030197/4 September 5, 2012. Supersedes Technical Service Bulletin Group 10 number 12 – 07 dated
August 28, 2012 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

S4, S5
Cabriolet

2010 – 2012

AudieBay logo Q7

2011 – 2012

A6

2010 – 2011

CCAA

A6/A7

2012

CGXB

CCBA

Not Applicable

CJWC, CJWB, CJWE

Condition
REVISION HISTORY
Revision

Date

Purpose

4

-

Revised Warranty (Updated Labor operations)

3

8/28/2012

Revised Service (Updated SVM table)

2

8/24/2012

Revised Warranty (Updated Labor operation)

1

7/16/2012

Original publication

Based on customer complaint, follow the procedure below:

Technical Background
In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines
consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change
significantly over the life of the engine. Typically engines with specified break-in periods consume more oil during
the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner’s Manual for
specific break-in procedures.
Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at
which the engine is operated, the ambient temperature, and road conditions. Additional factors are the amount of
oil dilution from water condensation or fuel residue and the oxidation level of the oil.
Under certain driving conditions internal engine pressure conditions in the 3.0 TFSI engine can negatively
influence the rate of oil consumption. This condition can occur while the vehicle is operated in metro driving
conditions, for example: Stop and go traffic with extended idle periods.

© 2012 AudieBay logo of America, Inc.

Page 1 of 5 plus attachment

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Production Solution
Crankcase pressure reduction starting with model year 2013.

Service
Upon customer complaint of excessive engine oil consumption proceed as follows:
1. Replace crankcase pressure regulating valve with part number 06E103547H.
2. Update the Engine Control Module software using SVM action code as listed in the table
below.
3. Follow all instructions TSB 2011732 00 Software Version Management (SVM), operating
instructions.

Perform Oil Consumption Test, Part 1
1. Select: Function/Component Selection: Powertrain >> Engine >> Engine lubrication >>
Partial systems >> Oil consumption measurements.
2. Follow VAS5051 test protocol exactly and document all information on oil measurement
sheets.
3. Archive the VAS5051 diagnostic log and oil measurement test sheets in the vehicle service
file.
4. Advise the customer that if the low oil level warning light comes on before the 630 mile
(1,000 km) the test is finished; the vehicle must be taken to the dealership for Part 2 of the
Oil Consumption Test, regardless of the miles accumulated. The customer should not add
any oil.

© 2012 AudieBay logo of America, Inc.

Page 2 of 5 plus attachment

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Oil Consumption Test, Part 2
1. When the customer returns the vehicle to the dealership, perform Part 2 of the Oil
Consumption Test.
Note:
Please use the flexible oil funnel VAS 6675
on difficult to reach places (e.g. oil drain plug
above sub frame) to avoid oil spills during oil
extraction, as needed. For the oil
consumption test to be accurate no oil can
be spilled.
Figure 1. Oil funnel VAS 6675.
2. Contact AudieBay logo Technical Assistance Center (TAC) with all test results.
3. You must attach both the GFF log and the oil measurement test sheet to the TAC ticket
prior to contacting a TAC consultant.
4. The GFF oil consumption test can also be used for older engines not listed in the GFF test
plan since the test and procedure are identical for all engines. Please use any current
engine code.

Model

Engine

2010 – 2011
A6/A7

CCAA

S4, S5
Cabriolet
2010

CCBA

Old Software
Part Number

4F1910551A

8K9097551A
8K9097551B

2011 – 2012
2012 A6 / A7
2011 – 2012
AudieBay logo Q7

Old Software New Software
Version
Part Number

All

All
All

4F1910551D

8K9097551D
8K9097551D

New
Software
Version

SVM Action
Code

00050

01A092

0003

01A092

0003

CGXB

4G0907551A

All

4G0907551A

0007

CJWB

4L0910551K

0010

4L0910551K

0040

CJWC

4L0910551A

0010

4L0910551A

0040

CJWE

4L0910551J

0010

4L0910551J

0050

© 2012 AudieBay logo of America, Inc.

01A092

01A092

Page 3 of 5 plus attachment

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Warranty
Only one oil consumption test will be reimbursed under Warranty within the next 25,000 miles (40,000 km).
Note:
Oil measurement plan must be performed independently. Time for additional tasks performed via GFF should not
be included in oil measurement time and is subject to removal.
Claim Type:

Use applicable claim type. If vehicle is outside any warranty, this Technical
Service Bulletin is informational only.

Service Number:

1055

Damage Code:

0010

Labor Operations:

AudieBay logo Q7:
Pressure regulating
valve remove + install
(reduced for overlap)

1050 9999

80 TU

Fuel Rail remove + install 2441 2089

70 TU

Compressor remove +
install

2114 1939

160 TU

1050 1941

370 TU

1050 1999

50 TU

Fuel Rail remove + install 2441 2091

70 TU

Compressor remove +
install

2114 1941

160 TU

Start oil consumption
measurement, Part 1

1716 0199

90 TU

Fuel bleed

2003 0089

10 TU

SVM software update

2470 2599

50 TU

S4/S5 C:
Pressure regulating
valve remove + install
A6/A7:
Pressure regulating
valve remove + install
(reduced for overlap)

All:

© 2012 AudieBay logo of America, Inc.

Page 4 of 5 plus attachment

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Diagnostic Time:

GFF – Checking and
clearing fault codes
included in existing labor
operations

0150 0000

0 TU

Road test prior to service
procedure

No allowance

0 TU

Road test after service
procedure

0121 00 04

10 TU

No allowance

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and AudieBay logo Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2030197/4

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Required Parts and Tools
Parts Number

Part Description

Quantity

06E103213

Vent Tube

1

06E103547H

Crankcase pressure regulating valve

1

06E998907B

Repair kit

6

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2011732 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.

© 2012 AudieBay logo of America, Inc.

Page 5 of 5 plus attachment

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

1


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