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NHTSA ID Number: 10063810

Manufacturer Communication Number: SB-2036321-1

TSB/Document Date: 2016-05-09


Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.


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Technical product information 203 6321 /1

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Documents
Document name
master. xml
master.doc

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&

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Connection offline

Technical product information

Transaction No .: 2036321/1

Mulsanne - iPad holder - iPad Air Compatibility

Customer statement I workshop findings
The car was specified with iPad holder. When delivered the only commercially available iPad, iPad
Air, does not fit

Technical background
Apple changed iPad specification between car order entry and customer receiving car. The only
Apple tablet available at car POI , iPad Air, does not fit the iPad holder in the car

Production change
Cars built to accept iPad Air

Measure
This conversion can be offered to the original owners of the vehicles detailed in the Vehicle data
section of this document
To convert picnic table iPad 4 holder to accept iPad Air
Note: The procedure details the operation being performed on the left hand picnic table . It is
expected that both iPad holders are converted during the same visit
Note: When removing the trim pieces they will be deformed and therefore not reusable, new trim
parts are supplied
Note: The eight countersunk alien screws will be tight and therefore it is very important to use a high
quality 'as new' 2mm alien key such as Stahlwille or Snap-OneBay logo product this will ensure optimum
contact between tool and fastener

Figure 1
1.

Identification: The trim surround can be used to identify the current vehicle installation (see

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Figure 1)
2.

Ensure a suitable battery charger is correctly connected to the vehicle electrical system for the
duration of this procedure

Figure 2
3.

A selection of trim removal tools as well as a high quality, as new, 2 mm alien key are required .
The trim parts are secured by 3M double sided adhesive tape (see Figure 2)

4.

Switch on the ignition

Figure 3
5.

Open the relevant picnic table using the iPad picnic table open and close button (1) (see Figure
3)

6.

Deploy the iPad holder using the iPad holder open and close button (2) (see Figure 3)

7.

Remove iPad 4 if fitted

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Figure 4
8.

Carefully remove and discard trim surrounding the iPad holder (see Figure 4)

Figure 5
9.

Rub off and remove any tape residue from chrome surround (see Figure 5)

10. Close the iPad holder using the open and close button (2) (see Figure 3)

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Figure 6
11 . Carefully remove and discard the back trim cover (see Figure 6)

Figure 7
12. Using a high quality 2mm alien key remove the eight screws securing the iPad holder to the
picnic table frame (see Figure 7)

Figure 8
13. Partially lift out the iPad holder assembly, disconnect the assembly from the vehicle wiring
before fully removing and discarding the assembly (see Figure 8)

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Figure 9

14. Assemble the new hinge to the new iPad holder (see Figure 9)

Figure 10

15. Partially position the new iPad holder and make the electrical connection. Note: the connection
is made with the harness plug set at approximately 30° , once the plug is engaged at 30° then
the plug is rotated down through the 30° to 0° horizontal thus locking the plug to the holder
(see Figure 10)

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Figure 11
16. Fit the new hinge pin locating it centrally in the hinge (see Figure 11)

Figure 11
17. Lower the iPad holder into position ensuring the harness runs underneath hinge pin screw boss
(see Figure 11)

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Figure 12
18. Ensure the harness is correctly positioned before securing the new iPad holder with eight new
countersunk alien screws , ensure all the alien screws are flush once tightened (see Figure 12)

Figure 13
19. DO NOT FIT ANY NEW TRIM PARTS AT THIS POINT. With the vehicle ignition still switched
on raise the iPad holder using the iPad holder open and close button (2) (see Figure 3). Slide
and insert an iPad Air into the holder and ensure it fully docs with the holder. Confirmation of
successful docking is indicated by the battery charging symbol being displayed on the iPad Air
screen (see Figure 13)
20. Remove the iPad Air. Using a proprietary solvent (isopropanol or similar) clean both front and
rear of the iPad holder in preparation for fitting the new trimmed parts

Figure 14
21 . Fit the front trim first. Remove the adhesive protective tape before first sliding the new trim
down behind the lower trim (1) before final moving the trim into position on the iPad holder (2).
Once in position whilst supporting the assembly push the trim onto the holder to enable the
adhesive pads to fully engage with the structure (see Figure 14)

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Technical product informati on 2036321/1

Figure 15
22. Re-check the iPad Air correctly docs with the holder before finally removing the adhesive
protection tape from the rear trim and fitting the trim in position (see Figure 15)

Warranty accounting instructions
Warranty Type
Labour Operation Code

110 or 910
72 17 19 01 for one table
72 17 19 99 for two tables

Damage Service Number 72 17
Damage Code

00 38

Location

000

Time

50 TU per iPad picnic table

Parts information
Part number

Description

Quantity

3Y5881862A

iPad holder base kit

2

The following parts require the additional , trim specific, colour code add ing to the part
number when ordering

Part number

Description

Quantity

3Y5881539B

Screen trim rear

2

3Y5881540C

Screen trim front

2

I

Colour

ICode

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Technical product information 2036321/1

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Magnolia

AA8

Shortbread

ER3

Twine

EW6

Seal (Brunel)

LG2

Autumn

T76

Imperial blue

V66

Newmarket tan

W09

Damson

ZJ6

Hotspur

1BV

Cognac (brown)

1 FT

Fi reg low

1LU

Beluga

4BH

Portland

5BZ

Linen

51V

Saddle

9AL

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1234

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TSB/Document ID: SB-2036321-1

Replacement Service Bulletin Number:

MFR Communication Date: 2014-05-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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