Tony Lawrence
From:

Sent:
To:

Subject:

Christopher Ciz
Tuesday, November 11, 2014 5:12 PM
All Dlrs All Rgns - PT; All Dlrs All Rgns - SR
MAZDA DEALER NOTICE - SERVICE BULLETIN RELEASE

SERVICE BULLETIN RELEASE -11/11/2014 .
2014 INDEX: http://www.mstore2000.com/PDF Files/index11-11-14.pdf
The following Service Bulletin has just been issued.
- For latest MS3 postings, click here: https://portal.mazdausa.com/m173/service/esi/MazdaServiceShop
- For printable PDF files from MStore,

cli~~ ~>n

the li-nk below each TSB title:

* If the links do not automatically take you directly .to the document, cut and paste the link into your internet
browser address window and press enter.
UPDATED BULLETINS
04-005/14 - 2014-2015 MAZDA3 - SQUEAK NOISE FROM FRONT BRAKES AND/OR GROOVE MARKS ON FRONT
DISC PLATE
http://www.mstore2000.com/PDF Files/04-005-14-2968c.pdf
09-048/14 - MULTI-MODEL - FUEL GAUGE SHOWS EMPTY AND/OR DISTANCE TO EMPTY INDICATES "O" WITH
FUEL REMAINING
http://www.mstore2000.com/PDF Files/09-048-14-2975a.pdf

•

Please distribute this information to all parts and service personnel.

•

If you no longer wish to receive Mazda service bulletins, please contact the IT Administrator at your dealership and
ask them to remove your email address from under the EMDCS application.

1

Service Bulletin

Mazda North American Operations
Irvine, CA 92618-2922

© 2014 Mazda Motor of America , Inc.

Subject:

Bulletin No:

SQUEAK NOISE FROM FRONT BRAKES ANO/OR GROOVE MARKS ON FRONT
DISC PLATE
Last Issued:

04-005/14
11/11/2014

BULLETIN NOTE
• This bulletin supersedes the previous bulletins 04-005/14 issued on 10/28/14, 10/29/14, and 10/31/14. The
APPLICABLE MODEL(S)NINS has been revised .
• Changes are noted below beside the change bar in Red.

APPLICABLE MODEL(S)NINS
2014-15 Mazda3 with VINs starting with JM1

DESCRIPTION
Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (A) on the front disc
plates. This is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the
disc plate over time. To correct the problem , a modified brake pad is being used.

Customers having this concern should have their vehicle repaired using the following repair procedure.

Page 1of4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles . These instructions should not be performed by "do-it-yourselfers." Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern . To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved . No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical--including photocopying and recording and the use of any ki nd of information storage and retrieval system ---without permission in
writing .

Bulletin No: 04-005/14

Last Issued: 11/1 1/2014

© 2014 Mazda Motor of America, Inc.

REPAIR PROCEDURE
1. Verify customer concern.
2. Inspect the front brake pads and disc plates for damage and replace according to the inspection results as
follows:
·
Front Brake Pads
Visually inspect the front brake pads surface for pieces of metal.
If metal pieces (silver or white in color) are found in a line< (A) or cluster form (8) on the surface , re-place
the front brake pads with a modified service set.
:.·

2968b

Front Disc Plates
Visually inspect the surface of the disc plate(s) for damage.
If groove damage is found on a disc plate (A) and brake pad (8), replace the front brake pads with a modified service set and ONLY the damaged disc plate(s) .
NOTE: Metal may have dropped off the brake pad, and groove damage will be found on the brake pad in
the same position as damage on ttie disc plate.
·
·

296&

3. Verify repair.

Page 2 of 4

Last Issued: 11/11/2014

Bulletin No: 04-005/14
© 2014 Mazda Motor of America, Inc.

PART(S) INFORMATION

Part Number

Description

Qty.

Notes

BPY1-33-28Z

Front Brake Pad Set

1

All

. BPY1-33-251

Front Disc Plate•

.1 I One side

2.0L

BHY3-33-251

Front Disc Plate

1 /One side

2.5L

WARRANTY INFORMATION·
NOTE:
This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
,,
This repair will be covered under Mazda's New Vehicle Warranty.
Additional diagnostic time cannot be claimed for this repair.

Replacement of Front Brake Pads Only

Warranty Type
Symptom Code

A
..

Damage Code
Pait Number Main Cause

82
9D
BPY1-33-251 (2 :0() ;
BHY3-33-251 (2 .5L)

Quantity
Operation Number I Labor Hours:

''

0
XXK9LARX I 0.4 Hrs

NOTE: Claim the brake pads as a related part number on all claims.

Page 3 of 4

'

'

I.

•

i

Bulletin No: 04-005/14

'I

.\

Last Issued: 11/11/2014

© 2014 Mazda Motor of America, Inc.

Replacement of Front Brake Pads and·Disc Plate(s)
•

t

,:

Replacement of Front Brake
Pads and two- (2) Disc Plate

Replacement of Front Brake
·· ·· Pads and one (1) Disc Plate

A

Warranty Type

A

Symptom Code

82

~ .8 2

Damage Code

9D

9D

BHY3-33-251 (2 .5L)
Quantity

XXK9LBRX I 0.5 Hrs

·.;

'

(2 .0L)

BHY3-33-251 (2.5L)
j ~.~f~

. ·2

- ..

.

-

XXK9LCRX I 0'.6 Hrs

·.
NOTE:

. -~

·.·:;.. '

1

Operation Number I Labor Hours:

'"

BPY1-3~-251

BPY1-33-251 (2.0L)

Part Number Main Cause

..

..

Claim the brake pads as a related part number on all claims.

,,

.,

h_·

f'

)

'.

Page 4 of 4