t'J'~"'r.

vaf_/

HVU nDR I I nEW
THlnKlnG.
nEW POSSIBILITIES.

TIMES

VO/i. 23, 1880£ 03
PUBLISHED BY THE NATIONAL SERVICE TRAINING 8c SUPPORT DEPARTMENT

I

E•••

Military Assistance
Stepped Up

01
Military Assistance
Stepped Up

03
New PDI Form
Designed for the
NC Santa Fe Now
Available

04
Fix it Right Online
Tutorial Contents

07
2013 Sonata HVAC
Fan Speed Revision
For Voice
Recognition

08
Fix-It-Right:
Automatic
Transaxle Harsh
and/or Delayed
Upshift - GDS
Analysis

12
A/C Refrigerant
Recharge Only
Warranty Claim
Guideline

Erwin Raphael, HMA Director of Engineering and Quality, recounts his days in uniform and offers the veterans
advice about the dea lersh ip interview process and transitioning to civilian life.

ecently, Hyundai Motor America took another step forward toward helping veterans transitioning from military serv ice to
employment in civilian life. The Western Regional Technical Training Center served as
host to 13 current and previous mi li tary personnel. The group gathered to participate in
the Hyundai 's first Bronze Level training
course, Hyundai Technician Orientation. The
class was dedicated to training military.

R

As is the case with many veterans, who
are always at the ready, this gro up had gone
over and above the required prerequisite
web-based Techni c ian Orientation . Many
had already taken on several Silver Level
Courses online. They confirm ed that they
are willing to do even more to land a job in
a Hyundai Dealership.
co ntinued on page 2

Military Assistance Stepped Up

•

continued from page 1

The Western Region was the chosen location because
it's home to Hyundai's Military Li aison, Robert Kortje,
(see TechNet Times Volume 22, Issue 6) himself a former Marine who served 20 years. Robert heads up
Hyundai 's military initiative called the Veteran Employment Transition program - VET, for short. Though
still in its earliest stages, the program has registered over
150 veterans on the HyundaiCareers.com dealer perso1mel recruiting website. Many have posted resumes and
applications and are willing to relocate to a dealership
looking for the attributes military trainin g brings, such
as: a team orientation, punctuality, di scipline, fl ex ibility,
leadership skills, diversity and technology familiarity.
Forourefforts, Hyundai was named a "Military Friend) y
Employer™" by GI Jobs magaz ine. We intend to continue building on the momentum Robert has established.
This program aligns with Hyundai 's overall goal of becoming the " best loved" car company in the world.
Your dealership can help by considering how a veteran mi ght fit into your team. HyundaiCareers.com is a
great resource for candidates for Technician , Service
Advisor and Parts Counterperson job postings. If your
Service Manager or Parts Manager has not registered on

Two veteran trainees listen intently as Technica l Training Instructor
Steve Taylor leads th em in GOS operation.

the site, it 's easy to do and worth the effort. A reg istration provides access to the prospects li sted there and

In the Western Region Training Garage, veterans lea rn about Hyundai transmissions.

2

TechNe t Tim es

•

•

New PDI Form Designed for the NC Santa Fe
Now Available
he new Santa Fe PDI fo1m has been loaded onto both
Hyundaidealer.com and Hyundaitechinfo.com . Please
note that this form is slightly different than the existing
PDI fo1m currently used for Santa Fe Sport. Make sure
your Technicians download and print out the con-ect fo1m
specific to the vehicl e being inspected for PDI. All fo1ms

T

have been updated to include a form that allows you to
schedule follow up activity after your initial PDI. Use the
graphics included here.
Also for every PDI, check the version date printed on
the top of the form yo u are usin g. Always use the latest
version.
REVISION DATE

Model

1
10/5/2012
10/5/20 12
10/5/2012
10/5/20 12
10/5/20 12
10/5/2012
10/5/2012
3/8/20 13
10/5/2012
10/5/2012
10/5/2012
10/5/2012
10/5/2012

Accent
Azera
Elantra Sedan/Coupe
Elantra GT
EQUUS
Genesis Sedan
Genesis Coupe
Santa Fe
Santa Fe Sport
Sonata
Sonata Hybrid
Tucson
Veloster

SANTAfE

4/19/2013

2
10/ 19/20 12
10/ 19/2012
10/ 19/2012
10/ 19/20 12
10/ 19/2012
10/19/20 12
10/ 19/20 12
3/20/20 13
10/ 19/2012
10/ 19/20 12
10/ 19/2012
10/ 1912012
10/ 19/2012

3
12/7/ 2012
1/ 14/2013
11 /2/2012
12/7/2012
1/ 14/2013
12/7/20 12
12/7/20 12
3/29/20 13
1/ 14/2013
12/7/20 12
3/29/20 13
12/7/2012
12/7/20 12

4
1/ 14/2013
3/29/2013
12/7/20 12
1/14/20 13
3/29/2013
1/ 14/20 13
1/ 14/20 13
4/ 19/20 13
3/29/2013
1/ 14/20 13

1/ 14/2013
1/ 14/201 3

5

6

3/29120 13
1/ 14/20 13
3/29/20 13

3/ 29/2013

3/2912013
3/29120 13

3129/20 13
3/29/2013
3/29/20 13

. \GE10f3

c===c

SAHTAFE

4/19/2013

§ noFJ

Pre-Delivery Inspection Completed
O Banervhas
beentHtedand
confirmed at Port
prior to Dealer

TAKE PORT BATTERY CHECK
RESULTS LABEL FROM GLOVE BOX
AND ATTACH HERE

delivery

HYUODRI

Santa Fe

KEEP THIS SHEET ON THE DRIVER SIDE DASHBOARD
VEHrcu srooc NUMBER

PD/ COMPLETION DATE

SPECIAL ITEMS
SPECIAL ITEMS
CHECK

DEALER INVENTORY INSPECTION EVERY 30 DAYS
Startand runeng!neJS ml

INSPECTION ITEMS
NEW VEHICLE

RECEIVING
{WP&P, Section 2.1)
A.

PREPARATION
(WP&P,Sectlon3)

B.
PRE-TtsTDRIVE

It . important that Oealenhips ens ure vehlde quality at a rrival by performiriga through inspection
5
0 'IMpect Interior and exterior ~or damage {scratch, dent, wJndC:~'~~::~~rols are present

g:;~:~:! ::.,~~~::ne::~r;:~~~~.~:;:!::J~~s

22
of driver signature. Report lmmedlately per WP&P, section ·

o RemovePalntProtectior1filmandinspectexterlor

o Check Hyundai Web OCS tor anv open campaigns

AdjustnrePressure(Se1tolabelpressure~2PSI)
Confirmpopupmessage"Qlu.eUnkactrvebutno1 reg'.s1er

eda ::sel~~~~:~s~~':en

oncevehiclelstumedON(OnBluelink~u1ppedvehicles)

Checkthefollowingforproperoperatlon
Driver and p;mengei seal belts and adjusters
2.., and l " row seats, seat belts. and adjusters
Driver's seat belt. height adjuster and wamln& chime
Bt-ake pedal
Headlights
Dash lights I warning IChlS
Turnsienals

for

scratches,dentsand1mperfections

D Activate Power connectlon, r~nstall fu\e bo• cover

.

Tail I brake lights

::!,~~h~shen

EJ §
lODaf$

60Daf$

§ §
90 ~f'

120 O;ay,,

Remo1e conuots I keys /fobs
Pre-~ 1 station Nd! for AM, FM and XM
AM _ _ , .. _ _ xM _ _
Accessorv power outlet/ 1lW powei outle1

TechNet Times

3

Fix it Right Online Tutorial Contents

F

ix It Right Section at HMAService.com provides a wide variety of short instructional tutorials
covering dozens of topics. Access and navigation are easy. The process only requires three steps:

1. Click on the Fix It Rig ht logo at the lower left of the
HMAS ervice. com welcome screen after logging in.

2. An index appears listing the full offering under each
system. You can search this index for model and year
to refin e yo ur search or just click the system listed in

•

the index to expand the listing and display the various
titles covering that system . An example of the index
screen is shown at the top of the fo llowing page.
3. Click on the titl e to launch your selected Fi x It Ri ght
tutorial.

(8>HYUnDRI
User Information

Service Information

Technical Tra ining

Diagnostic Tools

Tools & Equipment

Welcome!

HMA SERVI CE
TRAIN ING
Logout

Pre-Delivery
Inspection Forms
Parts Accessory
Weight

Campaign

1.1ore -

• 3127/2013 [FS13) 13-01 -02 0 VELOSTER ..

• 212612013 [all) TechNet - Vol. 23 1..

• 3122120 13 [Vl1 3) 13-0 1-00 6-1 VI EQUU ..

• 1111120 13 [all) TechNet - Vo l. 22 1..

• 31812013 [LM13) 13-01-015 TU CSON (l..

• 11113/2012[all) TechNet- Vol. 22 1..

~ Hy u nda i

Deale r

I • 318/2013 [FS13) 13-01-016 VELOSTER ..

• 10/17/2012[all] TechNet- Vol.221..

~ Hyunda i

TACS

~ 013 [UD 13) 13-01-017 201 3 MY

• 9/10/2012 [all] TechNet-Vol.22 ls ..

~ Tech

•

E. .

_J

Info

Below is the listing of the titles available in the Fix It Right feature:
Automatic Transaxle
Stall Testing - Defines procedures, provides stall tests
spec ificati ons for variou s models and refers to a TSB
on the topic
P0708 - Covers "Transaxle Range Switch Cun-ent High"
DTC diagnostic procedures and lists related TSBs
MIL and Brake Light on - Outlines procedures fo r Entourage MIL and Brake Light illuminated and/or DTC
P0722. Refers to condition on other models as well.
Adaptive Learning- Defines and summarizes conditions
and procedures for Hyundai Transaxle Contro l Modules (TCM) and Powertrain Control Modules (PCM)

4

Tech Net T imes

Body Electrical

Voltage (DVOM) - Explains how to test voltage with a
digital volt meter

Tucson Parking Lamps - Discusses the fu sing fo r the
Tucson Parking Lamps and its connection to the I/P
Junction Box.
Tucson Battery Discharge - Summarizes TSB 07-90007 fo r a 2006 & 2007 Tucson Battery Discharge
Condition
Sonata Parking Lamps - Indi cates proper routin g to
test circuits.

•