NHTSA ID Number: 10060672
Manufacturer Communication Number: T-SB-0006-14
TSB/Document Date: 2016-03-31
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
®TOYOTA
T-SB-0006-14
Rev2
Technical Service Bulletin
July 30, 2014
Entune Audio Head Unit Software Update (Panasonic)
Service
Category
AudioNisual/Telematics
Section
AudioNideo
Market
USA
Toyota Supports ~
ASE Certification. .
Applicability
YEAR( SJ
MODEL(S)
2014
4Runner, Highlander,
ADDITIONAL INFORMATION
Highlander HV,
Sequoia , Tacoma ,
Tundra
REVISION NOTICE
July 30, 2014 Rev2:
• The entire bulletin has been updated.
February 27, 2014 Rev1:
• Applicability has been updated to include 2014 model year Highlander vehicles.
• The entire bulletin has been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction
Some 2014 model year applicable vehicles equipped with Entune ™ Audio (version 010169) I
Entune™ Audio Plus (version 010171) I Entune™ Premium Audio (version 010185) may exhibit one
or more of the following conditions :
•
Bluetooth® sometimes disconnects with Android™ phones
•
Bluetooth® disconnects with iPhone® 4 when connected to USB
• Radio reboots with heavy radio load condition (e.g., dual map and POis ON and Entune ™Audio
music ON and multiple destinations set) (Entune TM Premium Audio only)
• Radio reboots after completing a navigation route by voice command system and pressing
Talk Switch (Entune ™ Premium Audio only)
Some 2014 model year applicable vehicles equipped with Entune™ Audio (version 010173) I
Entune ™ Audio Plus (version 01017C) I Entune ™ Premium Audio (version 010195) may exhibit one
or more of the following conditions :
• Voice command screen is cancelled by pop-up screen
© 2014 Toyota Motor Sales, USA
Page 1 of 10
T-SB-0006-14
Rev2
July 30, 2014
Page 2 of 10
Entune Audio Head Unit Software Update (Panasonic)
Introduction (Continued)
• Voice command system does not respond for an extended period of time
• Radio reboots and navigation route is deleted (Entune TM Premium Audio only)
•
Bluetooth® disconnects when phone is connected to Bluetooth® Audio from USB connection
• Radio reboots after entering a particular address as destination (Entune TM Premium Audio only)
• Route guidance is lost after ACC is cycled and after arriving at second destination
(Entune TM Premium Audio only)
Some 2014 model year applicable vehicles equipped with Entune TM Audio (version 010179) I
Entune TM Audio Plus (software version 010183) I Entune TM Premium Audio (software version
0101A1) may exhibit one or more of the following conditions:
• Radio reboots after using voice command system or after screen goes blan k (Entune TM
Premium Audio only)
•
Bluetooth® disconnects or repeats disconnect and connect
• Entune TM is inoperative (Entune TM Premium Aud io only)
• Radio freezes when certain Home address is set as destination (Entune TM Prem ium Audio only)
• House number is not displayed in Home or preset locations (Entune TM Premium Audio only)
Some 2014 model year applicable vehicles equipped with Entune TM Audio (softwa re version 010178) I
Entune TM Audio Plus (software version 010185) I Entune TM Premium Audio (software version
0101A5) may exhibit one or more of the following conditions:
•
Navigation re-route pop-up comes up continuously (Entune TM Premium Audio only)
• No map is displayed with new vehicles (Entune TM Premium Audio only)
• "i" button is displayed when navigation route guidance is not used (Entune TM Premium
Audio only)
• Radio screen goes blank or freezes occasionally while using navigation function (Entune T M
Premium Audio only)
• Radio reboots when an Apple® device which has 9,999 songs or more is connected
• Unselected music is played when certain playlists are selected by voice commands
• CD does not play occasionally
• Voice prompt ends unexpectedly while trying to make a call by voice commands
• Voice commands are inoperative for music
• Radio screen goes black after using voice commands
Updated system software is now available to address these conditions. Follow the repair procedure
in this bulletin to install the latest software version .
© 2014 Toyota Motor Sales, USA
T-SB-0006-14
Rev2
Page 3 of 10
July 30, 2014
Entune Audio Head Unit Software Update (Panasonic)
Warranty Information
OP CODE
EL1318
DESCRIPTION
MODEL
OFP
TIME
4Runner
86100-35260
86100-35270
86100-35320
Highlander
Highlander HV
86804-0E110
86804-0E 120
Sequoia
86140-0C060
86140-0C070
86804-0C030
86804-0C050
Tacoma
86140-04120
86140-04130
86804-04010
86804-04030
Tundra
86140-0C010
86140-0C021
86140-0C040
86140-0C050
86804-0C070
86804-0C080
86804-0C090
86804-0C 100
0.3
Software Update
T1
T2
87
74
APPLICABLE WARRANTY
• This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle's in-service date.
• Warranty application is limited to occurrence of the specified condition described in
this bulletin.
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
USB Drive Firmware
Update - Panasonic*
PART NUMBER
01025-PANSC-148
QTY
1
* Essential SST.
** For information only.
© 2014 Toyota Motor Sales , USA
HEAD UNIT
APPLICABLE FILE ON THE
USB DRIVE**
Entune™
Audio
13TBDANA-DA00_0128.kwi
EntunerM
Audio Plus
13TDDANA-DA00_0139.kwi
Entune™
Premium
Audio
13TDANNA-DAOO 0177 .kwi
Rev2
T-58-0006-14
July 30, 2014
Page 4 of 10
Entune Audio Head Unit Software Update (Panasonic)
Required Tools & Equipment (Continued)
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
Software Update
1. Confirm the audio system type by checking the Panel ID printed on the bottom-right or
bottom-center of the machine.
Figure 1. Highlander, Sequoia, Tacoma, & Tundra
Figure 2. 4Runner
Table 1. Panel ID Information
Model
Entune TM Audio
Entune™ Audio Plus
Entune™ Premium Audio
4Runner
NIA
NIA
57079
57080
57085
Highlander
Highlander HV
NIA
NIA
57063
57064
Sequoia
57096
57097
57099
570A1
Tacoma
57089
57090
57092
57094
57067
57068
57070
57071
57072
57073
57074
57075
Tundra
2. Insert the USB Drive SST into the vehicle USB port.
3. Start the engine.
© 2014 Toyota Motor Sales , USA
@ TOYOTA
T-SB-0006-14
Rev2
July 30, 2014
Entune Audio Head Unit Software Update (Panasonic)
Software Update (Continued)
4. Go to the Setup screen.
A. For Entune™ Audio:
Press the SETUP button on the panel.
Figure 3. Tacoma, Sequoia
Figure 4. Tundra
B. For Entune™ Audio Plus I Entune™ Premium Audio:
( 1) Press the APPS button on the panel.
Figure 5. 4Runner, Highlander, Highlander HV,
Sequoia, Tacoma and Tundra
Figure 6. Tundra
Figure 7.
NOTE
If Entune™ pop-up displays,
select OK.
© 2014 Toyota Motor Sales, USA
Page 5 of 10
T-SB-0006-14
Rev2
July 30, 2014
Entune Audio Head Unit Software Update (Panasonic)
Software Update (Continued)
(2) Select Setup on the Apps screen .
Figure 8.
5. Select General on the Setup screen .
Figure 9.
6. Select Software Update from the list on the
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TSB/Document ID: T-SB-0006-14
Replacement Service Bulletin Number:
MFR Communication Date: 2014-07-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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