®TOYOTA
T-SB-0005-13

Rev2

Technical Service Bulletin

January 8, 2013

Display Audio Map Update Process (Harman DA)
Service
Category

AudioNisual/Telematics

Section

Navigation/Multi Info Display

Market

USA

Toyota Supports ~
ASE Certification .

Applicability
YEAR(S)

MODEL(S)

2012

4Runner, Camry,
Camry HV, Corolla,
Prius , Prius C, Prius
PHV, Prius V, RAV4,
Tacoma

2013

4Runner, Avalon ,
Avalon HV, Camry,
Camry HV, Corolla,
Highlander, Highlander
HV, Prius , Prius C,
Prius PHV, Prius V,
RAV4, Tacoma , Venza

2014

Avalon , Avalon HV,
Camry, Camry HV,
Prius , Prius C, Prius
PHV, Prius V, Venza

ADDITIONAL INFORMATION

REVISI ON NOTICE
February 4, 2014 Rev2:
• Applicability has been updated to include 2014 and additional 2013 model year vehicles.
• Parts Information and Required Tools & Equipment sections have been updated.
April 29, 2013 Rev1:
• The Title, Introduction, and Parts Information sections have been updated.
Any previous printed versions of this bulletin should be discarded .

© 2014 Toyota Motor Sales, USA

Page 1 of 8

@TOYOTA

T-SB-0005-13

Rev2

January 8, 2013

Page 2 of 8

Display Audio Map Update Process (Harman DA)

Introduction

Toyota models equipped with the Display Audio Navigation System require a Special Service Tool
(SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST
is used with all vehicles to del iver the update, however a unique Activation Number is required for
each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet
available through the normal parts ordering system . Use the process described in this bulletin to
perform the update.
NOTE
Map data will be released annually through the shipment of a Special Service Tool USB drive to
each dealer. The SST must be stored in the SST cabinet to ensure it can be easily found.

Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

N/A

Not Applicable to Warranty

-

-

-

-

Parts Information
PART NUMBER

PART NAME

QTY

86272-HDDO?-OO

ACN NAV UPDATE - HARMAN (Pamphlet)

1

NOTE
Pamphlet is blue, with Toyota and Harman labels on the front cover.

Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)

PART NUMBER

QTY

USB Drive Navigation Map Update - Harman Becker*

TOYH-EXT01-13

1

NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
* Essential SST.

© 2014 Toyota Motor Sales , USA

@TOYOTA

T-SB-0005-13

Rev2

Page 3 of 8

January 8, 2013

Display Audio Map Update Process (Harman DA)

Repair Procedure

HINT
Connect a battery charger to the vehicle prior to beginning the process to ensure constant
battery voltage.

1. Log into TIS .

2. Log into Navigation Update Wizard.

Figure 1.

A. Click on the TIS tab.

B. Click on the Diagnostics tab.
C. Click on the Navigation tab.
D. Re-enter your password .
E. Click Login.
3. Select Harman from the Select Navigation
Manufacturer dropdown .

Figure 2.

4. Enter the Activation Card Number from the inside Figure 3.
of the pamphlet (obtained from parts department) . . - - - - - - -- - - - - - -- ------,

·-...a1-c:.rdNvmi..t: froYM·•ni....: ..•1..,.. Vf j

I

( " ) · lndo~Hlle-ed f>eld(s)

=

5. Click Submit.
6. Cycle Ignition ON (Ready OFF/Engine OFF).

© 2014 Toyota Motor Sales , USA

l!iiEl

@i:"1 ~

@TOYOTA

T-SB-0005-13

Rev2

January 8, 2013

Page 4 of 8

Display Audio Map Update Process (Harman DA)

Repair Procedure (Continued)

7. Press the SETUP button on the navigation
head unit.

~---------------

8. Select General on the navigation screen .

Figures.

9. Press the down arrow and then select System
Information on the navigation screen .

~---------------

10. Record the Nav ID , located on the bottom left of
the navigation screen .

~---------------

Figure 4.

Figures.

Figure 7.

System Information
Device ID I Product ID:

IZ

11 FkRr ee?PJlI! ID'K 11 glXVO 7708 I

Software Version: 2.1.0
NavlD:NQNA2010Q4

© 2014 Toyota Motor Sales, USA

""' Cop y to USB

@TOYOTA

Rev2

T-SB-0005-13

Page 5 of 8

January 8, 2013

Display Audio Map Update Process (Harman DA)

Repair Procedure (Continued)

11. Insert the USB Drive SST into the USB port of the vehicle (usually located under the navigation
head unit, center console/armrest, or glove box).

a.

12. Select Yes .

Figure

13. Record the Request Code from the
navigation screen .

Figure 9.

14. Enter navigation data into the Navigation Update
VV~ardform.

Figure 10.
.---~~~~~~~~~~~~~~~
TOCN

QAT

A. Select the correct USB part number (found on
the SST packaging ; starts with "TOYH").
Pkase

B. Input the Request Code.

DDml>iel~ ~

follooftng foeldt to te«1Ne •

Dealer Codi::

OulorHwne:

C. Input Current Nav ID .
* AcWallonCard Number: fl"Ofe· UZX·21Wl·«VTi

•us& Sbdr. Mt: TO YH-EX101 12 •

D. Input VIN.
E. Input Repair Order Number.

F. Click Submit.

© 2014 Toyota Motor Sales, USA

~ i..y.

AdMla

@TOYOTA

T-SB-0005-13

Rev2

January 8, 2013

Page 6 of 8

Display Audio Map Update Process (Harman DA)

Repair Procedure (Continued)

15. Check off each item after confirming that it is
correct. If any of the information is incorrect,
click Back.

Figure 11 .

YGOJ .... • OOUI tC>l,IJidal• lfle N••"9"''°" NG!>-~- ooMnn

~

Yo.i h.,. USS Sl!ck PIN

Yo.i "-"" Wll-d ReqllHI Codlo

Youu..ttnteredN.,.IO

\/Hi ii

m., lollowino by~ uc:h

bolt

bero...

TOYH-emJ1 -12

8'190-1.ll[).v.QW.!EJO

N()N.Q'.)IQ()I

JTEB~CSDXOXl

16. Click Confirm .
17. Note the License Key that is generated (print this
page if necessary).

Figure 12.

n..tilr.youlfl)Wl'-0-V... -...N•anl Ttw. ........ eka)o•"'-'ti~k: Pm - TOYH.EXT01 · 12

18. Select Enter Key on the navigation screen .

Figure 13.

© 2014 Toyota Motor Sales, USA

I

@TOYOTA

T-SB-0005-13

Rev2

January 8, 2013

Page 7 of 8

Display Audio Map Update Process (Harman DA)

Repair Procedure (Continued)

19. Enter the License Key from step 17.

Figure 14.

20. Select OK on the navigation screen .
21 . Select Confirm .

Figure 15.

NOTE

Please do not Interrupt the software update
once It has started. The engine nust be
running dll'lng software update.

If a battery charger is connected to the vehicle
to maintain constant voltage, the vehicle does
NOT need to be running (ensure that the
vehicle ignition is ON (Ready OFF/Engine OFF).

on nn

22 . Navigation Map Update will begin automatically.
The installation will update 10 packages (includes
system software and Gracenote® updates) during
this process and will automatically advance
through each update.

Figu re

I

1s.

~---------------­

NOTE
This process will take about 35 minutes.

© 2014 Toyota Motor Sales , USA

@TOYOTA

Rev2

T-SB-0005-13

January 8, 2013

Page 8 of 8

Display Audio Map Update Process (Harman DA)

Repair Procedure (Continued)

23. Remove the USB Drive SST from the vehicle to
complete the Map Update.

Figure 11.

. - - - - - - - -- -- - - - - - - - ,

24 . Map Update is complete.
25 . Verify navigation operation .

© 2014 Toyota Motor Sales, USA