GROUP

®

HVUnDRI

nEW THlnKlnG.
nEW POSSIBILITIES.

Technical Service Bulletin
SUBJECT:

~

*IMPORTANT :

CAMPAIGN

DATE
AUGUST 2013

NUMBER
13-01-036

MODEL(S)
Genesis (BH), Equus (VI)

DIS NAVIGATION SYSTEM MAP UPDATE
INSTALLA Tl ON PROCEDURE
(SERVICE CAMPAIGN TQ3)
*** Retailed Vehicles***

Dealers must perform this Service Campaign on all affected vehicles prior to customer retail
delivery and whenever an affected vehicle is in the shop for any maintenance or repair.
When a vehicle arrives at the Service Department, access Hyundai Motor America's "Warranty
Vehicle Information" screen via WEBDCS to identify open Campaigns .
DESCRIPTION: This bulletin provides the procedure to install the Genesis Sedan and Equus map update
software to the DIS Navigation System.

*IMPORTANT
Inform the customer that all navigation, Bluetooth, and audio settings (previous destinations,
home, addresses, phone numbers, radio presets, etc.) will be erased during the map software
update procedure.

*IMPORTANT
Make a copy of the acknowledgement form on the last page of this bulletin for the customer to
sign and include with the repair order.

*IMPORTANT
The map update procedure will take approximately 3 hours.

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors , Techn icians , Body Shop Manager, Fleet Repair

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

Applicable Vehicles:
GENESIS (BH) equipped with DIS( Jog Dial) : Produced from Jun . 1, 2010 to Jan . 30, 2011
EQUUS (VI) : Produced from August 1, 2010 to Dec. 3, 2010

PARTS INFORMATION:
Two sets of the programming discs have been sent to each dealer to be used for the navigation system
map update.

Additional sets of the programming discs can be ordered through the PDC .
PART NAME

PART#

2013 HARMAN DIS V6 MAP UPDATE KIT

00201 HARMANDIS

WARRANTY INFORMATION:
OP CODE

OPERATION

OP TIME

30C045RO

DIS NAVIGATION MAP UPDATE

1.0 M/H

TSB #: 13-01-036

Page 2 of 17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

Service Procedure:

MAP UPDATE AUTHORIZATION CODE RETRIEVAL PROCEDURE:
*IMPORTANT
Refer to steps 4.19 - 4.21 to check the current map version. If the
version is 03.00.00 2012.09.01.01 , then an update is not necessary.
1.1

Go to the website
https ://www.mapnsoft.com/2013vdsh
ma

HYUnDRI

HYUNDAI Map Updates

Select the vehicle you wish to update,
enter your dealer code , VIN, Device
ID , and then select Submit.
Device ID retri eval instructions is
fou nd in steps 2.1 - 2.3.

0 Genesis(fouch)
0 Genesis(DIS)
0 Equus(DIS) 0 Santa Fe
Dealer Code :
VIN:
Device ID :

Ii Submit I
Customer Map Update Summary

1.2

After selecting the Submit button , the
authorization code will be populated.

HYUNDAI Map Updates

0

Genesis(f ouch)

0 Equus(DIS)

0

Genesis(DIS)

0 Santa Fe

*NOTE
The website from above
https://www .mapnsoft.com/2013vd
shma is only valid for vehicles
within this campaign. If you are
not able to retrieve the map update
PIN code , then please re-check to
make sure the VIN is within this
campaign.

Dealer Code :

VIN :
Device ID :

[I Submit 11

Customer Map Update Summary
Dealer Code : ca514 (8)
VIN : PETERTESTVINNLJM12
Device ID : 1234567890
Date : 8/28/20 " " - "·
AuthCo - 233S-AQAT-UZFJ-F336

TSB # : 13-01-036

Page 3 of 17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

RETRIEVING HW DEVICE ID:
2.1

GENESIS: (Retrieving Hardware
Device ID)
Enter the software update menu by
simultaneously pressing the [B]
DISC/AUX, [C] BACK, [D]
NAVl/MENU buttons while pressing
the [A] VOL KNOB .

EQUUS: The buttons are in the
same location as Genesis, only the
functions are slightly different.
Enter the software update menu by
simultaneously pressing the [B]
DIAC/AUX [C] BACK, [D]
NAVl/MENU buttons while pressing
the [A] VOL KNOB .
2.2

Using the CCP (Center Control
Panel), scroll the focus bar down to
'Software Update' on the left side of
the display screen, and 'jog' the CCP
to the right. Select 'HW Device ID'.

2.3

The HW Device ID will be displayed
on screen .

i *NOTE

11-----~

If the HW Device ID is not shown
on screen, then proceed with
updating the operating software
in the next section. After
updating the operating software,
then the device ID will be shown
on the screen_

TSB #: 13-01-036

Page 4 of 17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

POTENTIAL UPDATE ERRORS
The software update can be interrupted or fail under the following conditions :

A.

The software discs have significant surface scratches. This can lead to data loss or discs that
simply cannot be read. If this is the case , remove the disc and wipe clean with a clean soft cloth
from the center of the disc straight out to the edge of the disc. Never wipe a disc in a circular
pattern . If the disc still causes an error, use a new software disc.

B.

The vehicle's battery voltage is interrupted or falls below 9V. If this is the case , the system will
attempt to re-start the update automatically when a stable power supply is attached to the
vehicle . If it does not re-start automatically, repeat the steps for that disc.

C.

If a serious error occurs during the update process, the system will enter an emergency recovery
mode. If this is the case, an emergency application loading message will appear on the screen.
This process can take between 1.5 to 4 minutes.

OPERATING SOFTWARE DISC SELECTION AND INSTALLATION PROCEDURE:

/tJ CAUTION
Ensure the OPERATING SOFTWARE
is updated first before proceeding to
navigation map update.

1 *NOTE i
OPERATING SOFTWARE UPDATE consists
of an ORANGE, YELLOW, OR GREY disc.
Follow the procedure below to determine
which disc to use for your vehicle.

OPERATING SOFTWARE DISC
SELECTION:
3.1A GENESIS:
Repeat Step 2.1 to enter the software
update Menu.
Check unit version under
'HyundaiBH'. If the unit version starts
with NUMBERS and NO LETTERS,
then use the ORANGE disc (Type 1).

TSB #: 13-01-036

Page 5of17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

3.1B If the unit ve rsion under 'HyundaiBH '
shows LETTERS (ex. R or RH) , then
use the YELLOW disc (Type 2).

3.1C EQUUS:

V4
OPERATING SOFTWARE UPOATE

All Equus vehicles will use the GRAY

disc.

i * NOTE

:1---------.

CAVTIOf'll

-~
tT~3)

Complete operating software
update first, and then follow
with Map Disc1 (PURPLE), Map
Disc2 (PURPLE) and Map Disc3
(PURPLE).
3.2

OPERATING SOFTWARE DISC
INSTALLATION:
Start the vehicle's engine or turn to
IGN ON and connect a battery charger
(10 A/Hr setting recommended). If the
engine is not started and the vehicle is
connected to a battery charger,
ensure that the headlamp switch is in
the OFF position , and the HVAC
blower fan is OFF.

3.3

Never turn the vehicle ignition OFF
during the update process.

*NOTE
Turn the vehicle ON and let the engine
idle before starting the software
upload.

Press the CCP (Center Control Panel)
knob DOWN to acknowledge the
caution screen message.

i * NOTE

j1-----------.

Record the customer's AM, FM
and XM radio stations.

TSB #: 13-01-036

Page 6 of 17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

3.4

Ensure that there are no discs in the
changer mechanism by pressing and
holding the eject button [B] for 3
seconds. This will eject ALL discs that
may be in the mechanism .
Verify that the message, 'No Disc' is
displayed on the screen.
[A] Vol Knob [B] Eject Button [C]
Load Button.

3 .5

Press the load button [C] and only
insert one operating software
disc(Orange , Yellow, or Gray)

3.6

Repeat Step 2.1 to enter the software
update Menu.
Using the CCP (Center Control
Panel), scroll the focus bar down to
'Software Update' on the left side of
the display screen , and 'jog ' the CCP
to the right. Select 'Update from CD '.

3.7

Select 'Start selected update' . A
pop up message will appear, then
select 'Yes' to start software
download.

TSB #: 13-01-036

Page 7 of 17

SUBJECT: DIS NA YIGA TION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

3.8

The system will then re-boot. You will
see the system 's splash screen