Loading...

NHTSA ID Number: 10060574

Manufacturer Communication Number: 13-01-036

TSB/Document Date: 2016-03-31


Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.


momentarily.
The software update process will
begin and a download progress
indicator will appear for a few
moments .

3.9

The installation progress indicator will
now be displayed and the installation
will begin.
After the successful download and
installation of the operating software,
the system will re-boot and display the
splash screen for a few seconds.

~ *IMPORTANT It------__,
When beginning the
OPERATING SOFTWARE
UPDATE, carefully watch the
start of the process for 3
minutes, and then return after
20 minutes (total time).

NAVIGATION MAP UPDATE INSTALLATION PROCEDURE:
4.1

You may now install the map software
update, after completing the operating
software update. Ensure the engine is
still running, or connected to a battery
charger as stated in step 3.2 and turn
to IGN ON.

ill CAUTION
Never turn the vehicle ignition OFF
during the update process.

*NOTE
Turn the vehicle ON and let the engine
idle before starting the software
upload.

TSB # : 13-01-036

Page 8 of 17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

4.2

Press the CCP (Center Control Panel)
knob DOWN to acknowledge the
caution screen message .

4.3

Ensure that there are no discs in the
changer mechanism by pressing and
holding the eject button [B] for 3
seconds. This will eject ALL discs that
may be in the mechanism.
Verify that the message, 'No Disc' is
displayed on the screen.
[A] Vol Knob [B] Eject Button [C]
Load Button.

4.4

Press the load button [C] and insert
Map Disc1/3 (PURPLE) when
prompted.

j

* NOTE Ii--------.
Do not insert 2/3 or 3/3 Map
disc at this time.

4.5

After a few moments, the LCD screen
will display a "Disc Error" message
indicating the disc is a "non-playable
format" disc. This is normal.

~

* NOTE lt------------,
Wait 10 seconds after the disc
is inserted before proceeding
to the next step.

TSB #: 13-01-036

Page 9 of 17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

4.6

Enter the software update menu by
simultaneously pressing the [BJ
DISC/AUX, [CJ BACK, [DJNAVl/MENU
buttons while pressing the [A] VOL
KNOB.

4.7

Using the CCP (Center Control
Panel) , scroll the focus bar down to
'Software Update' on the left side of
the display screen , and 'jog ' the CCP
to the right.

4.8

Highlight 'Update from CD' and then
press the CCP (Center Control Panel)
down .

4.9

Select 'Start selected update'.

TSB #: 13-01-036

Page 10of17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

4.10 The user authentication guide screen
will display.

4.11

The authentication code should be
entered on the pop-up screen as
shown to the right, using the CCP
(Center Control Panel) , and then
select 'OK' .

4.12 The system will then re-boot. You will
see the system 's splash screen
momentarily.
The software update process will
begin and a download progress
indicator will appear for a few
moments.
4.13 The installation progress indicator will
now be displayed and the installation
will begin.

~ *IMPORTANT

:1-----

When beginning the Map
Disc1/3 (PURPLE) update,
carefully watch the start of the
process for 3 minutes, return
after 20 minutes and watch for 3
minutes, and then return after
25 minutes.

TSB #: 13-01-036

Page 11 of 17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

~ * NOTE :1-------~
If you get error "Ox1101" on the
screen, press (H) XM/DISC, (E)
BACK, (F) NAVI MENU, Rotate
knob CCP (G) at the same time
to reset the head unit. Begin
step 4.6 again to enter the S/W
update menu and re-enter the
Authentication Code.

4.14 After the successful download and
installation of the Map Disc 1/3
(PURPLE) , the system will re-boot
once again and display the splash
screen.
4 .15 The caution screen disclaimer will be
displayed . Press the CCP (Center
Control Panel) down to acknowledge
the disclaimer.

4.16 Press the Eject button and remove
Map Disc1/3 (PURPLE).
4.17 Repeat steps 4.6 - 4.9 to perform the
installation of Map Disc 2/3 (PURPLE)
and Map Disc 3/3 (PURPLE).

l*

NOTE 11-------~

Map Disc 2/3 (PURPLE) and
Map Disc 3/3 (PURPLE)
installation procedures DO
NOT require the input of the
authentication code.

TSB #: 13-01-036

1*IMPORTANT If--------.
When beginning the Map Disc 2/3
(PURPLE) and 3/3 (PURPLE) update,
carefully watch the start of the
process for 3 minutes, return after 20
minutes and watch for 3 minutes, and
then return after 25 minutes.

Page 12 of 17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

4.18 After completing the installation of
Map Disc 3/3 (PURPLE), the system
will re-boot once again and display the
splash screen.
Press the Eject button and remove
Map Oisc3/3 (PURPLE).
4.19 The caution screen disclaimer will be
displayed. Press the CCP (Center
Control Panel) down to acknowledge
the disclaimer.

4.20 Enter the software update menu by
simultaneously pressing the [BJ
DISC/AUX, [CJ BACK, [DJNAVl/MENU
buttons while pressing the [AJ VOL
KNOB.

4.21

The software version for "Navigation
database" should display:
03.00.00 2012.09.01.01

J

* NOTE I,____ _ _~
Before proceeding to the next
quick check process:
Shut down the vehicle ACC off.
- Wait for more than 3
minutes and do not
touch the brake pedal.
Do not open/close doors,
since this will cause the
system to wake-up.

TSB #: 13-01-036

Page 13 of 17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

4 .22 Start the engine. Press the CCP
(Center Control Panel) down to
acknowledge the disclaimer.

4.23 Press the AM/FM button on the CCP
(Center Control Panel) panel.
• Using the CCP dial, jog to the left of
the screen and highlight 'Local
Stations' .
• The right side of the screen should
now be populated with a list of local
(strong) FM stations.
4 .24 Press the XM button on the CCP
panel.
• Using the CCP dial, jog to the left of
the screen and highlight 'Channel
List'.
• The right side of the screen should
now be populated with the XM
Channel List.
-->Check whether an XM station is
correctly playing and whether the
correct channel name displays on the
upper status bar.
--> Check whether the Channel List
shows all XM channels correctly.
--> Check whether the Category List
shows all XM categories correctly.

i *NOTE i

The vehicle must be outside
with a clear view of the
southern sky for the Channel
List to populate correctly.

TSB #: 13-01-036

Page 14of17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

4.25 In the navigation address search , if
the location is different, change the
default state value from Ml (Michigan)
to the customer's state of residence.
·Press the NAVl/MENU button, jog
the dial to the right of the screen , and
highlight ADDRESS . Press the CCP
knob down .
• From the Smart Speller, jog the dial
down to highlight STATE/PROV.
Press the CCP knob down.
• Using the Smart Speller, spell the
state. Alternately, you may simply
move the dial to the left and select the
state from the list. Once you have
selected the state from the list, press
the CCP knob down to change the
default state.
• The upper left-hand of the screen
should now display the new default
state.

4.26

I'

I

Press the button
on the
steering wheel for voice recognition
and check for a 'Beep' sound.

TSB # : 13-01-036

Page 15 of 17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

4.27 Press the MAP button on the CCP
panel and drive the vehicle a short
distance (e.g. 1 city block) with at least
(2) changes in heading orientation
(head up, north up). Ensure that the
vehicle icon on the screen matches
the actual location and direction.

4.28 Program the customer's AM, FM and
XM radio stations and verify that they
are functioning normally.

TSB #: 13-01-036

Page 16 of 17

SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)

I_____ ____________ _ __ __ _ acknowledge that all Navigation ,
Bluetooth and audio settings (previous destinations, home addresses , phone
numbers , radio presets , etc. will be erased during the map software update
procedure.

(Customer Signature)

(Dealer Personnel Signature)

(Dealer Name)

(Date)

(Date)

(Date)

(Please provided a signed copy to the customer along with the Repair Order,
retain the original for Dealer records)

TSB #: 13-01-036

Page 17 of 17

12

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
SaleBestseller No. 2
Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2026 Upgraded
  • 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
  • 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
  • 【FOR END USER & DIYERS】 This error code reader AL319 is...
  • 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
  • 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


If the PDF is very large, it may not load in the preview below.

Download PDF [5.73 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: 13-01-036

Replacement Service Bulletin Number:

MFR Communication Date: 2013-08-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



SaleBestseller No. 1
THINKCAR Bidirectional Scan Tool, THINKSCAN 689BT All System Automotive Diagnostic Tool, Bi Directional OBD2 Scanner with ECU Coding, 34 Services, FCA Autoauth, CANFD and DoIP, Wireless Update
  • [Notice] When you receive a used escaner automotriz device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way, and we’ll provide a solution within 24 hours. THINKSCAN 689BT Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • [Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAMeBay logo and 64GB ROM, serving up to 5X faster than older MAX/MINIeBay logo/PLUS vehicle scanners escaner automotriz, no more slow and delayed feedbacks, it's time to update your garage tool.
  • [Big Money Saver] Premium THINKSCAN 689BT Wireless Diagnostic Scanner Escaner Automotriz, save up to 400USD per year, includes all useful features: Full bi-directional controls, ECU coding, 34+ services, OEM all system diagnostics, Worldwide vehicles coverage, CAN FD & DoIP, FCAeBay logo AutoAuth(The 689BT only provides a login and purchase portal, and users are required to register for an FCAeBay logo account and pay a membership fee in order to perform the relevant automotive diagnostics)
  • [3000+ Active Tests]Active testing is one of the most useful features in automotive maintenance and greatly improves mechanic efficiency. THINKCAR 689BT bidirectional scanner can send action commends to vehicle sub-systems or components for active test without using vehicle controls. It can perform various tests such as: EVAP Test, Fuel Trim Reset, Injector Buzz Test, Window/ Mirror/ Door Lock Test, Pump and Value Tests, etc. Get functions from "Diagnose>Car Model>System>Active Test".
  • [Hot Advanced Features] 689BT bidirectional tool scanner for car newly adds ECU Coding, Power Balance, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirror folding function 5. disables auto start-stop. Note: Coding functions vary by model&year.
SaleBestseller No. 2
Thinkdiag OBD2 Scanner Bluetooth Full System Bidirectional Diagnostic Scan Tool OE Level Code Reader with ECU Function 15+ Reset Service FCA AutoAuth All Software 1 Year Update Fits for iOS & Android
  • 【15+ Advanced Reset & Calibration Functions】The Thinkdiag scanner provides 15+ professional maintenance functions, including:✔ Oil Reset | ✔ ABS Bleeding | ✔ Injector Coding | ✔ SAS Reset✔ TPMS Reset | ✔ BMS Reset | ✔ Transmission Adaptation | ✔ AFS Reset | ✔ Sunroof Calibration | ✔ Brake Reset | ✔ Suspension Relearn | ✔ Electronic Throttle Relearn | ✔ Seat Calibration | + More reset/relearn/calibrate/adaptive functions under automotive full systems diagnostic menu. Ideal professional OBDII scanner for mechanics and DIY enthusiasts, Thinkdiag delivers professional OE-level diagnostics with adaptive relearn capabilities for precise vehicle servicing.
  • 【Full-System Diagnostics OBD2 Scanner Bluetooth】 Thinkdiag OBD2 Scanner supports all Systems diagnostic function, it can read/clear DTCs, read live data, read control module information, actuation tests and maintenance functions for ECM, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc... It works with most car models after 1996, cover more than 120+ car brands. All car make and reset software come with 1 year update without any charge, much valuable and powerful than 1000 dollars level scanners in the market.
  • 【Potential Feature Activation】 Thinkdiag diagnose obd2 scanner Bluetooth allows you to match the replaced components with ECU, activate potential functions for BMWeBay logo, for GM, for Benz etc. Adjust some annoying features, adapt vehicle's settings to improve performance. No matter you are private owner or professional technician, Thinkdiag is a powerful and handy scanner in your repair tool list. Potential features are not suitable for every car models, please check with us before purchase. This superior function required newest Android OS device, it performs better on Android cell phone.
  • 【Bidirectional Test/Active Test】 Thinkdiag car code reader actuates solenoids and actuators for active testing, send commands to systems/components to test their real-time working status, without using manual vehicle controls which saves much diagnostic time and effort to identify malfunction causes. You can check windows, doors, mirrors, sunroof, fans, fuel pump and other parts working status by actuation test function, thinkdiag supports 10000+ active tests. When you process Automotive full system diagnostic, you can do active test on every supported module.
  • 【Intelligent Diagnostic Tool with Auto-VIN】Thinkdiag Bluetooth OBD2 scanner makes your smart phone device become a professional vehicle diagnostic tool, it compatible with Android and iOS system. Auto-VIN function supports the Thinkdiag identifies the most car models automatically, if autovin failed, you can choose car info manually. Full system Vehicle health report will be automatically created after diagnosis, report can be shared. Live Data Stream combined 4-in-1 Graphing+Data Record better for monitoring vehicle performance and analyze the abnormal parameter.
SaleBestseller No. 3
THINKCAR THINKSCAN 662 OBD2 Scanner,Car Diagnostic Tool with Bidirectional Active Test,Car Scanner Engine ABS SRS Transmission,Scanner for Car with 12 Reset,CAN FD & FCA SGW,Lifetime Free Update
  • 【Powerful Bidirectional Control -- Active Test】Good News! The THINKSCAN 662 obd2 scanner has bidirectional control function,which is the most popular feature among mechanics.This function is mainly used to test whether the executing components in the electronic control system can work normally,By requesting information from the vehicle's ECU or sending commands to the ECU module to execute commands and identify maintenance status,quickly locate the cause of the fault.Such as ABS,Fuel Injectors,Adjusting Throttle,Coolant Fans,Radiator Fans,Coolant Pumps,EV.AP Test, Fuel Trim Reset,Injector Buzz Test,Pump/ Value Test,etc. Effectively shorten diagnosis time and reduce diagnosis costs.
  • 【Unlock Pro-Level Diagnostics With Half Costs】 THINKSCAN 662 obd2 scanner diagnostic tool Delivers Premium Scanning Power for Half the Price! The OBD2 scanner can handle common issues with ECM,TCM,ABS,SRS. It can easily read and clear fault codes, analyze data streams, and ensure quick identification of problems. THINKSCAN 662 bidirectional scan tool has 12 practical reset functions, including Airbag Reset,ABS Bleeding,BMS,Brake Reset, D.P.F,Throttle Adaptation,Injector Coding,OIL Reset,steering angle Reset,Gearbox,TPMS,and more. The car scanner diagnostic tool very suitable for DIY enthusiasts, car repair technicians, and small and medium-sized repair shops.
  • 【Multi Functional Intelligent Car Scanner Diagnostic Tool】 Automatic VIN + Real-time Data + DTC Lookup + Historical Diagnostic Records: This OBD2 scanner features auto serch technology, allowing for car recognition without the need for manual input. The real-time data of the car ECU is read and displayed in the form of text or a 4-in-1 merged waveform chart. You can save, share, print or send the entire inspection report via email for analysis. Historical diagnostic reports help you quickly identify vehicle issues and understand the condition of the vehicle. The built-in 'feedback' module provides customized repair Operation recommendations from our certified professionals.
  • 【Upgraded Hardware + Ergonomically Engineered】 THINKSCAN 662 OBD2 scanner has a friendly combination of touch screen and physical buttons with an ergonomic appearance for comfortable use.Experience 2x faster scans and 50% longer lifespan vs standard models.This scanner para autos boast a 4-core 1.8GHz CPU,6.2-inch HD touch screen,2GB RAMeBay logo + 32GB ROM storage capacity,a long-lasting 4150mAh battery,Android 8 ensures lightning-fast bootup and processing.The scanner is robust with rubberized protection that you can store and use in the trunk or garage.Whether you are engaged in Home car maintenance or road rescue car repair,this car scanner can help you perfectly solve car problems.
  • 【Effortless Setup & Scanning - Intuitive for All Skill Levels】No More Complicated Scanners! The User Interface is as User-Friendly as THINKCAR 689BT! Truly Plug-and-Play,The downward sliding setup shortcut portal and drawer function shortcut portal make you use this scan tool as easy as using your own cell phone.The car scanner supports setup screenshot,screen recording,volume adjustment,this scan tool includes product e-manuals,instructional videos,and fault code libraries,users can check the usage guide,perfect for DIY car owners,Maintenance technician.If your father,husband,brother,boyfriend enjoys car repairs,THINKSCAN 662 is a great gift choice, and it has amazing family value.

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


This product presentation was made with AAWP plugin.

Share to...