Loading...

NHTSA ID Number: 10059384

Manufacturer Communication Number: SB-2033467-1A

TSB/Document Date: 2016-03-16


Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.


Page 1 of 12

Technical product information 2033467/1

&

Connection offline

Technical product information
Topic

Convertible roof - C flap Bowden cable replacement

Market area

Worldwide BentleyeBay logo (1WBE)

Brand

BentleyeBay logo

Transaction No. 2033467/1
Level

EH

Status

Approval

Release date
New customer code
Object of complaint

Complaint type

Roof systems, special bodies -> Convertible roof, folding roof
operation -> Electrically close soft top, folding roof

Noise, vibration-> jolt

Roof systems, special bodies -> Convertible roof, folding roof
operation -> Electrically close soft top , folding roof-> Obstruction
detection during rear lid closing

functionality -> without
function I defect

Position

New workshop code
Object of complaint

Complaint type

Position

Roof systems, special bodies -> Convertible folding roof-> Folding roof
bow flap cable

functionality -> too
stiff

left

Roof systems, special bodies-> Convertible folding roof-> Folding roof
bow flap cable

functionality-> too
stiff

right

Vehicle data
GTC
Sales types
Type MY

Brand Designation Engine code Gearbox code Final drive code

394* 2012 E

*

*

*

394* 2013 E

*

*

*

3W4* 2007 E

*

*

*

3W4* 2008 E

*

*

*

3W4* 2009 E

*

*

*

3W4* 2010 E

*

*

*

3W4* 2011 E

*

*

*

3W4* 2012 E

*

*

*

3W4* 2013 E

*

*

*

3W7* 2007 E

*

*

*

3W7* 2008 E

*

*

*

3W7* 2009 E

*

*

*

*

*

*

3W7* 2010 E

http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/B7B4_l6B/B7B5B9BOB2B8_43F/EDE5F4...

24/07/2013

Page 2of12

Technical product information 2033467/ l

3W7* 2011 E

*

3W7* 2012 E

*

3W7* 2013 E

*

*

*

Chassis numbers
Manufacturer Filler Type Filler MY Factory From
SCB

**

**

*

*

C

To

Prod from Prod to

000001

Documents
Document name
master.xml
master.doc

http://hst.cpn. vwg/hst2/svl/F3F2E3 _ 2C8/B7B4_ l 6B/B7B5B9BOB2B8 43F/EDE5F4...

24/07/2013

Page 3 of12

Technical product information 2033467 / 1

&,

Connection offline

Technical product information

Transaction No.: 2033467/1

Convertible roof - C flap Bowden cable replacement

Customer statement I workshop findings
Check convertible roof function

Technical background
Continual improvement in system designs can produce developments that may benefit older vehicles.
One such development has been identified in the convertible roof mechanism. Re-route the C flap
Bowden cable using a longer cable reduces the friction build up in the system and thus promotes smooth
operation of the C flap and longevity in the system

Production change
The longer cables and cross over routing have been integrated into later hood designs from 2013

Figure 1
Figure 1 depicts the original routing of the Bowden cables. Note the sharp radius of the Bowden cable
and the multiple clips securing the cable to the tonneau cover all these contribute to the increased friction
in the system . The new arrangement removes the sharp radius and deletes all but one of the clips
securing each cable to the tonneau cover

Figure 2
Figure 2 depicts the new longer cables following the cross over routing

Measure
If a specific C flap function issue is being worked and that issue necessitates replacing the Bowden cable

http://hst.cpn .vwg/hst2/svl/F3F2E3_2C8/B7B4_16B/B7BSB9BOB2B8_43F/EDESF4...

24/07/2013

Technical product information 2033467 /1

Page 4of12

then it would be advisable to make the owner aware that you are able to fit the later cross over Bowden
cables. If the initial decision to replace the cable was a result of Campaign SC 13/12 then the fitting of this
new cross over Bowden cable will be warranty, otherwise this service enhancement to improve durability
does not qualify for warranty
1.

Remove the C flap Bowden cables, reference Rep. Gr 61 C flap Bowden cable - To remove and fit
In addition to the above workshop manual procedure fully remove the tonneau carpet panel, this
requires a modification to accommodate the new Bowden cables
Fully remove and discard the hood stowage compartment carpet panel, this panel is replaced

Figure 3

Figure 4

http: //hst.cpn.vwg/hst2/svl/F3F2E3 _ 2C8/B7B4_ l 6B/B7B5B9BOB2B8 _ 43F/EDE5F4. ..

24/07/2013

Technical product information 2033467/ 1

Page 5of12

Figure 4
1.

Produce two 30 mm holes in the tonneau carpet panel. Position each hole at 230mm along a line
drawn 5mm out and at 90° to the vertical C flap cut out on the panel (see Figure 3, 4 and 5) Note in
Figure 3 and 4 above the hole position has been highlighted by a white chalk circle

2.

To fit the new longer re-routed cross over Bowden cable take into account the following operations
in addition to the workshop manual procedure Rep. Gr 61 C flap Bowden cable - To remove and fit

Figure 5
3.

The pin securing the drive end of the Bowden cable can, for ease of assembly, be inserted in either
direction (see Figure 5)

http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/B7B4_16B/B7B5B9BOB2B8_43F/EDE5F4...

24/07/2013

Technical product information 2033467I1

Page 6of12

Figure 6
4.

Ensure the new Bowden cable, arrowed, passes under cable cluster D (see Figure 6)

Figure 7
5.

Loosely position the modified tonneau carpet panel feeding the right Bowden cable through the hole
produced in the left hand side of the carpet and left hand Bowden cable through the right hand hole
(see Figure 7)

http: //hst.cpn. vwg/hst2/svl/F3F2E3 _ 2C8/B7B4_ l 6B/B7B5B9BOB2B8_ 43F/EDE5F4...

24/07/2013

Technical product information 2033467/ 1

Page 7of12

Figure 8
6. When connecting the new Bowden cable to the C flap the hood will need to be lowered to produce
sufficient length in the Bowden cable to enable its attachment to the C flap (see Figure 8)

Figure 9
7.

Start clipping the cables at the two new positions under the tonneau cover hydraulic rameBay logo as per TPI
2033508. Ensure the cable ties are placed at the points identified by the ring of black tape (see
Figure 9)

http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/B7B4_16B/B7B5B9BOB2B8_43F/EDE5F4...

24/07/2013

Technical product information 2033467 / 1

Page 8of12

Figure 10

Figure 11
8.

For each of the two new Bowden cables three SPC 1442 and one 300971838N cable tie are used
in the locations shown in figure 10 and one original clip shown in figure 11 , all other clips that were
previously used to retain the Bowden cable must not be used and therefore can be removed and
discarded (see Figure 9, 10 and 11)

http://hst.cpn .vwg/hst2/svl/F3F2E3_2C8/B7B4_16B/B7B5B9BOB2B8_ 43F/EDE5F4...

24/07/2013

Technical product information 2033467 / 1

Page 9of12

Figure 12
9.

The new Bowden cable has the clipping points identified with a ring of black tape, ensure these
markers are aligned with each clip. When clipping the Bowden cable do not over tighten the cable
ties , figure 12 shows an Allen key used to gauge the cable tie pull down ensuring a running
clearance is produced and over tightening does not occur

Figure 13

http: //hst.cpn.vwg/hst2/svl/F3F2E3_2C8/B7B4_16B/B7BSB9BOB2B8_43F/EDESF4...

24/07/2013

Technical product information 2033467 / 1

Page 10of12

Figure 14
10. Disconnect the high mounted stop lamp cable at the body plug to enable it to be routed through the
modified tonneau cover panel. Tape the high mounted stop lamp cable to the new Bowden cable at
points (A) figure 13 then fit the longer cable obscuration sleeve (part number 3W7937115B) to the
high mounted stop lamp supply cables before reconnecting the body plug (see Figure 14)
11. Note: If the obscuration sleeve , part number 3W7937115B is not available the original sleeve fitted
to the vehicle can be used with the addition of a section of black tape

Figure 15
12. Follow the remaining refit procedure as contained in the workshop manual, taping down the high
mounted stop lamp cable (B figure 15) to the painted body before fitting the new stowage
compartment lower carpet (part number 3W7863479F) in the process (see Figure 16). Reference
Rep . Gr 61 C flap Bowden cable - To remove and fit

http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/B7B4_16B/B7BSB9BOB2B8_ 43F/EDESF4...

24/07/2013

Technical product information 2033467/1

Page 11 of12

Figure 16

Warranty accounting instructions
Please Note: Normal warranty policies are applicable
Warranty Type
Labour Operation Code

910 or 11 O
61 91 42 00

Damage Service Number 61 91
Damage Code
Time

01 00
100 TU

Parts information
New part number

Description

Quantity

3W7871715B

Bowden cable

2

3W7863479F

Lower carpet hood
stowage
compartment

1

3D0971838N

Cable tie - body
mount

2

SPC1442

Cable tie

6

3W7937115B*

Sleeve (brake light
wire)

1

* Note: If the obscuration sleeve , part number 3W7937115B is not available, the original sleeve fitted to
the vehicle can be used with the addition of a section of black tape

Consequential parts that may be required

IDescription

IQuantity

http://hst.cpn. vwg/hst2/svl/F3F2E3_2C8/B7B4_16B/B7BSB9BOB2B8_ 43F/EDESF4...

24/07/2013

Technical product information 2033467I1

Page 12 of 12

N91150301

Carpet bungs

16

N0124341

c clip

2

1Y0871720A

Outer cable clip

2

http://hst.cpn. vwg/hst2/svl/F3F2E3 _ 2C8/B7B4_ l 6B/B7B5B9BOB2B8_ 43F/EDE5F4...

24/07 /2013

1

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
SaleBestseller No. 2
Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2026 Upgraded
  • 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
  • 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
  • 【FOR END USER & DIYERS】 This error code reader AL319 is...
  • 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
  • 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...

If the PDF is very large, it may not load in the preview below.

Download PDF [5.51 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: SB-2033467-1A

Replacement Service Bulletin Number:

MFR Communication Date: 2013-07-24

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY:ROOF AND PILLARS

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Sale
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Sale
2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

This product presentation was made with AAWP plugin.

Share to...