SB-10057463-7573

Service Bulletin

14-084

January 6, 2015

01317 Version 1

Warranty Extension: Front Passenger and Left and Right Rear
Passenger Door Lock Actuator Does Not Work
AFFECTED VEHICLES
Year
Model
2007–09
CR-V

Trim
ALL

VIN Range
Check the iN VIN status for eligibility

BACKGROUND
American Honda is extending the warranty on the front and rear passenger door lock actuator to 6 years from the
original date of purchase or until November 7, 2015, whichever is later.
This warranty covers vehicles where the door lock actuator does not work or if the lock cycles from locked to unlocked.
The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a
financial institution or insurer, or has a branded or similar title under any state’s law.
There are two bulletins addressing the 2007–09 CR-V door lock actuators:
• S/B 14-083, Product Update: Driver’s Door Lock Actuator Does Not Work
• S/B 14-084, Warranty Extension: Front Passenger and Left and Right Rear Passenger Door Lock Actuator Does
Not Work
Make sure you use the correct bulletin for doing repairs and filing warranty claims.
CUSTOMER NOTIFICATION
Owners of affected vehicles will receive a notification of this warranty extension.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
CORRECTIVE ACTION
Replace the affected door latch assembly.
PARTS INFORMATION
Part Name

Part Number

Quantity

Front Passenger Door Latch Assembly

72110-SWA-D01

1

Right Rear Door Latch Assembly

72610-SWA-A01

1

Left Rear Door Latch Assembly

72650-SWA-A01

1

CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you
should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Honda automobile dealer.

© 2015 American Honda Motor Co., Inc. – All Rights Reserved

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WARRANTY CLAIM INFORMATION
Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template ID

Failed Part Number

8191B9

Replace the front
right (passenger)
door latch
assembly.

0.4 hr

5P800

JE300

14-084A

72110-SWA-D01

8211F5

Replace right rear
door latch
assembly.

0.4 hr

5P800

JE300

14-084B

72610-SWA-A01

8221F1

Replace left rear
door latch
assembly.

0.4 hr

5P800

JE300

14-084C

72650-SWA-A01

Skill Level: Repair Technician
REPAIR PROCEDURE
Replace the affected door latch; refer to the electronic service manual.
END

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