NHTSA ID Number: 10057291
Manufacturer Communication Number: 23N5
TSB/Document Date: 2015-05-12
Summary
THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. PASSAT 2012-2014 W/ 2.0L TDI CLEAN DIESEL ENGINE ECM SOFTWARE. VEHICLES ARE EXPERIENCING EXHAUST FAILURE AFTER INITIAL STARTUP, COLD TEMPERATURES COULD EFFECT THE EXHAUST TURBO CHARGER. *LJ UPDATE 6/10/15 *CW
Connect a USB cable between the transmitter head and the tester. Failure to do so
may lead to errors during the flash procedure.
DISABLE BLUETOOTH and ensure that the tester is NOT communicating via
Bluetooth as the Bluetooth protocol is not a robust data transfer environment
for the flash process. DO NOT USE BLUETOOTH for flashing. Control module
failures caused by flashing via Bluetooth will not be covered.
All Volkswagen
scan tool devices must only be used with their power adapters plugged in.
Under no circumstances should they be used on battery power alone during the programming
procedure.
Critical Warning: The Midtronics Battery Charger must be connected to the vehicle battery
for the duration of the programming, to ensure the battery state of charge remains above 12.5
volts during the update process. If the battery drops below 12.5 volts, the programming could
fail which may result in damage to the control module.
The technician should verify the vehicle voltage prior to starting the update process, and
should monitor the voltage for the duration of the update.
Control modules damaged by insufficient voltage will not be covered.
WARNING:
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that
personal injury may result if contact is made with spinning fan blades. Keep hands and all objects away
from Radiator Fan(s) during Update Process!
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2014 Volkswagen
Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
December 2014
23N5/D5 Page 6 of 13
Switch the ignition OFF.
Switch off the headlights, radio, HVAC,
and all other battery consumers.
Open the hood.
If necessary, open/remove the battery
cover.
Connect the battery charger to the vehicle.
Connect the VAS tester to the online
network using an Ethernet cable.
Connect the VAS 5054A transmitter head
to the VAS tester using the USB cable.
Disable the Bluetooth by physically turning
the switch to the “off” position.
WARNING:
The Bluetooth function of the scan tool
MUST BE PHYSICALLY SWITCHED
OFF prior to performing this update.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2014 Volkswagen
Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
December 2014
23N5/D5 Page 7 of 13
Prerequisites for SVM software update
1. Ensure the customer’s vehicle condition
matches the conditions stated in the
Campaign Circular.
2. Ensure the user has a valid GeKo ID and
password.
3. Only perform operations explicitly stated in
the Campaign Circular.
4. Ensure that the following tester
requirements are met:
Off-board Diagnostic Information
System Service (ODIS) is installed
and up to date.
VAS tester is plugged into a 120V AC
power supply at all times.
The VAS tester is connected, via
wired connection, to the internet.
The VAS tester is connected via USB
cable to the VAS5054A Bluetooth
head PRIOR to launching the ODIS
program.
CAUTION: Prior to launching the
ODIS application and starting the control
module update process, confirm the tester
screensaver and power settings are in
accordance with Special Tools and
Equipment - Service Information
Document # VSE-08-18. Failure to do so
may result in the tester entering power
save mode during data transfer
andsubsequent control module failure.
When performing a flash procedure using
a VAS tester in conjunction with a VAS
5054A wireless transmitter head, please
connect a USB cable between the
transmitter head and the tester. Failure to
do so may lead to errors during the flash
procedure and may damage control
modules.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2014 Volkswagen
Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
December 2014
23N5/D5 Page 8 of 13
Install the inCharge 940 battery tester
onto the vehicle, switch the tester on,
then select the “manual” option .
Follow the on screen prompts to
charge the battery during the SVM
procedure.
Switch the ignition on.
Apply the parking brake.
Switch the headlights off.
Attach an appropriate VAS tester to
the vehicle.
Start the ODIS program.
Upon ODIS startup, verify the
“Diagnosis” operating mode is
selected .
Using ODIS, perform a Guided Fault
Finding scan of the vehicle.
Note: If GFF does not interrogate all
control modules, manually select and
interrogate remaining modules before
proceeding. Address or record all DTCs
related to a customer concern before
continuing. Sporadic communication DTCs
will be created during the flash procedure
and must be erased with all other sporadic
DTCs by GFF after exiting the flash test
plan.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2014 Volkswagen
Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
December 2014
23N5/D5 Page 9 of 13
Once the GFF scan is complete,
select “Special functions” ,
then “Adapting Software” ,
then select “Perform test” .
Select the appropriate option to
update “through measures code”
.
Note: Read this screen carefully. The
option to update software
through measures code is NOT
always selection #1 on this
screen.
Enter “35F3” .
Select “Accept” .
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2014 Volkswagen
Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
December 2014
23N5/D5 Page 10 of 13
ECM Software Change Table
Original ECM
New ECM (or higher)
Part number
03L906012DE
03L906012BN
03L906012DD
03L906012BM
03L906012BP
Software
Part number
Software
All
03L906012DE
8401
All
03L906012DD
8400
All
03L906012BP
7445
03L906012
All
03L906012
7444
Compare the old and new part
number and software version.
If the old and new software versions
displayed are the same ,
Work Complete, proceed to Section C
All others continue software update
If the old and new software versions
displayed are different ,
Select “Yes” and follow the on-screen
prompts to complete the test plan.
Reference the ECM Software Change
Table above for affected ECMs.
When the SVM update is complete a
confirmation message is displayed
.
Select “Complete/Continue” .
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2014 Volkswagen
Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
December 2014
23N5/D5 Page 11 of 13
Switch the ignition off, then select
“Complete/Continue” .
Switch the ignition on, then select
“Complete/Continue” .
Select “Complete/Continue” .
The green check mark indicates the
test plan was successfully carried out.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2014 Volkswagen
Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
December 2014
23N5/D5 Page 12 of 13
Release the parking brake.
Disconnect the VAS tester.
Switch off and disconnect the
inCharge 940.
Reinstall the battery cover.
Close the hood.
Work Complete – Proceed to Section C
Section C – Campaign Completion Label
and Parts Return/Disposal
Install Campaign Completion Label
Open the hood.
Fill out and affix Campaign Completion
label, part number CAMP 010 000, next
to the vehicle emission control
information label
Tip: Ensure Campaign Completion
label does not cover any existing
label(s)
Close the hood.
ALL WORK IS COMPLETE
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2014 Volkswagen
Group of America, Inc. and Volkswagen
Canada. All Rights Reserved.
December 2014
23N5/D5 Page 13 of 13
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- CSC-10057291-5354.pdf (76.63 KB)
- SB-10057291-1967.pdf (456.92 KB)
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TSB/Document ID: 23N5
Replacement Service Bulletin Number: ESA-23N5-A
MFR Communication Date: 2015-01-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
MFR Component System:
MFR Component Subsystem:
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