NHTSA ID Number: 10054519
Manufacturer Communication Number: TI-12-11-13
TSB/Document Date: 2014-01-31
Summary
PORSCHE
: INFORMATION CONCERNING THE PROCEDURE FOR REPROGRAMMING THE PDK CONTROL UNIT. 911 CARRERA (991)/911 CARRER 4 (991) AND 911 CARRERA S (991)/911 CARRERA 4S (991). *JS
SB-10054519-7686
Service
Technical Information
11/13 ENU
WD09
3
WD09 - Re-programming PDK Control Unit (Workshop Campaign)
Revisions:
Revision 1: May 1, 2013 amends WD09 on pages 2 and 3 to read that the level of PIWIS tester software
required is 12.000 rather than 11.900.
Revision 2: December 9, 2013 amends WD09 dated April 16, 2013 which includes numerous changes
throughout.
Revision 3: December 11, 2013 amends WD09 to reflect that the correct version of PIWIS software is
13.100
Model Year:
As of 2012 up to 2014
Important Note: CRITICAL WARNING - THIS CAMPAIGN INCLUDES STEPS WHERE SEVERAL CONTROL UNITS IN
THE VEHICLE WILL BE PROGRAMMED WITH THE PIWIS TESTER. IT IS CRITICAL THAT THE VEHICLE
VOLTAGE BE BETWEEN 13.5 VOLTS AND 14.5 VOLTS DURING THIS PROGRAMMING. OTHERWISE, THE
PROGRAMMING COULD FAIL RESULTING IN DAMAGED CONTROL UNITS. CONTROL UNITS DAMAGED
BY INADEQUATE VOLTAGE WILL NOT BE COVERED UNDER WARRANTY. THE TECHNICIAN MUST VERIFY
THE ACTUAL VEHICLE VOLTAGE IN THE INSTRUMENT CLUSTER OR IN THE PIWIS TESTER BEFORE
STARTING THE CAMPAIGN. IT IS ALSO ADVISABLE TO MONITOR THE VEHICLE VOLTAGE DURING THE
PROGRAMMING VIA THE INSTRUMENT CLUSTER. PLEASE REFER TO EQUIPMENT INFORMATION
EQ-1105 FOR A LIST OF SUITABLE BATTERY CHARGERS/POWER SUPPLIES WHICH SHOULD BE USED
TO MAINTAIN VEHICLE VOLTAGE.
Vehicle Type:
911 Carrera (991)/911 Carrera 4 (991)
911 Carrera S (991)/911 Carrera 4S (991)
Equipment:
Porsche
Doppelkupplung (PDK), I-no. 250
Concerns:
PDK control unit
Information:
This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. A shift rod
movement at a shift gate that was not selected can be detected incorrectly on the affected
vehicles due to a software error.
As a result, fault code “P1767 – Hydraulic multiplexer fault” can be stored in the fault memory of the PDK
control unit and the PDK transmission can switch to the reduced driving programme until the ignition is
switched off and on again.
To prevent this from happening, the PDK control unit on the affected vehicles will be re-programmed with
an updated data record.
On vehicles with Porsche
Torque Vectoring Plus (I-no. 221), the updated data record was also used to
optimise the adaptation behaviour of the rear-differential lock.
2013© Porsche
Cars North America, Inc.
AfterSales
Dec 11, 2013
Page 1 of 10
3
Service
WD09
Action
Required:
ENU
Technical Information
11/13
Re-program PDK control unit.
Information
When the PDK control unit is programmed, the DME control unit and the instrument cluster are also
reprogrammed automatically. Total programming time is approx. 28 minutes.
Information
When the instrument cluster is re-coded, the individual settings implemented in the instrument cluster
by the customer will be lost and are reset to the default values of the country version that applies to
the vehicle.
After carrying out the campaign, therefore, please inform your customers that personal settings
they have implemented in the instrument cluster will have to be set again and provide them with any help
and support they need for setting the relevant options.
This affects the following settings in the Vehicle menu, for example:
•
Lowering of exterior mirror on passenger’s side during parking manoeuvres
•
Locking settings
•
Light & Visibility settings
•
Units (kilometers/miles, Celsius/Fahrenheit, ...)
•
Language
Affected
Vehicles:
The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair. This campaign affects 9,357 vehicles in North America.
Tools:
9818 - PIWIS Tester II with software version 13.100 (or higher) installed.
Battery Charger/Power Supply - Suitable for AGM Type batteries, recommended current rating of 70A
fixed voltage 13.5V to 14.5V. Refer to Equipment Information EQ-1105.
Work
Procedure:
See Attachment “A”.
Claim
Submission:
See Attachment “B”.
Attachment "A"
NOTICE
Fault entry in the fault memory and control unit programming aborted due to low voltage.
Dec 11, 2013
Page 2 of 10
AfterSales
2013© Porsche
Cars North America, Inc.
Service
Technical Information
11/13 ENU
WD09
3
•
Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which
can result in one or more fault entries and the abnormal termination of the programming process.
Before starting control unit programming, connect a battery charger or power supply, suitable for AGM
type batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V to the vehicle.
NOTICE
Control unit programming will be aborted if the Internet connection is unstable.
•
An unstable Internet connection can interrupt communication between PIWIS Tester II and the vehicle
communication module (VCI). As a result, control unit programming may be aborted.
During control unit programming, always connect PIWIS Tester II to the vehicle communication module
(VCI) via the USB cable.
NOTICE
Control unit programming will be aborted if the vehicle key is not recognized
•
If the vehicle key is not recognized in vehicles with Porsche
Entry & Drive, programming cannot be started
or will be interrupted.
Switch on the ignition using the original vehicle key. To do this, replace the original vehicle key in the
ignition lock with the plastic key fob if it was previously removed at the start of this procedure.
2013© Porsche
Cars North America, Inc.
AfterSales
Dec 11, 2013
Page 3 of 10
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Service
WD09
Work
Procedure:
ENU
Technical Information
11/13
NOTE: VEHICLE VOLTAGEMUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE
WORK PROCEDURE.
1
Connect a battery charger or power supply,
suitable for AGM type batteries, recommended
current rating of 70A fixed voltage 13.5V to
14.5V.
First connect the positive cable of the charger
to the positive terminal of the battery and then
connect the negative cable of the charger to the
ground point for jump-lead starting External
power supply.
External power supply
2
Switch on the ignition using the original driver's key. On vehicles with "Porsche
Entry & Drive", do
this by replacing the control panel in the ignition lock with the original driver's key if necessary.
3
9818 - PIWIS Tester II with software version 13.100 (or higher) installed must be connected to
the vehicle communication module (VCI) via the USB cable. Then, connect the communication
module to the vehicle and switch on the PIWIS Tester.
Carrying out control unit programming
Information
The procedure described here is based on the PIWIS Tester II software version 13.100.
The PIWIS tester instructions take precedence and in the event of a discrepancy these are the
instructions that must be followed. Deviations may occur with later software versions, for example.
Dec 11, 2013
Page 4 of 10
AfterSales
2013© Porsche
Cars North America, Inc.
Service
Technical Information
Work
Procedure:
11/13 ENU
WD09
3
NOTE: VEHICLE VOLTAGEMUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE
WORK PROCEDURE.
1
On the PIWIS Tester start screen, call up the 'Diagnostics' menu and select vehicle type
'911' '991'.
The diagnostic application is then started and the control unit selection screen is populated.
2
Select the control unit 'Transmission control'
in the control unit selection screen ( “Overview”
menu) and press •>>“ to confirm your selection.
Control unit selection - Transmission control
3
When the question “Create Vehicle Analysis Log (VAL)?” appears, either press •F12“ to create a
VAL or press •F11“ if you do not want to create a VAL.
4
Press •>>“ to acknowledge the message informing you that campaigns for the vehicle are stored
in the PIWIS information system.
5
Once the PDK control unit has been found, select the 'Programming' menu.
6
Select the 'Automatic programming'
function and press •>>“ to confirm your selection
Automatic programming.
Automatic programming
2013© Porsche
Cars North America, Inc.
AfterSales
Dec 11, 2013
Page 5 of 10
3
Service
WD09
ENU
Technical Information
11/13
Information
Read and follow the information and instructions on the PIWIS Tester during the guided
programming sequence. Then press •>>“ to continue.
First the DME control unit, then the PDK control unit and finally the instrument cluster is programmed
with a new data record. Total programming time is approx. 28 minutes.
The control units are then re-coded automatically.
Do not interrupt programming and coding.
Once the control units have been re-coded, you will be prompted to switch the ignition off and then back
on again after approx. 10 seconds.
When programming is complete, the message “Programming was completed successfully” will
be displayed.
Once programming is completed successfully (message “Programming was completed successfully”),
carry out the work described below.
•
If programming is interrupted (e.g. due to a voltage drop or if communication is aborted, etc.)
or if programming could not be carried out successfully (error message “Programming unsuccessful”), programming must be repeated.
•
If coding is not carried out successfully during the guided programming sequence, the DME
and PDK control units as well as the instrument cluster must be re-coded again separately
once the guided programming sequence is complete. To do this, select the control units “DME”,
“Transmission control” and “Instrument cluster” in the control unit selection screen (“Overview”
menu) and press •>>“ to confirm your selection. Once the relevant control units have been found,
select the “Codings/adaptations” menu and re-code the control units using the “Automatic
coding” function.
8
Once the control unit has been programmed and coded successfully, press •>>“ to continue.
9
Select the 'Overview' menu and press •“ to confirm your selection.
2
Once the DME control unit has been found and is displayed in the overview, select the 'Maintenance/repairs' menu.
3
Select menu item 'Adaptations' and press
•>>“ to confirm your selection DME - Adaptations.
DME - Adaptations
4
Comply with the displayed preconditions
•
•
•
•
Engine off
Ignition on
Accelerator pedal not pressed
Parking brake on
and press •>>“ to confirm.
5
Select the 'Throttle valve' function so that
the corresponding text line turns blue and press
•F8“ to start throttle valve adaptation Throttle
valve adaptation.
Throttle valve adaptation
6
Follow the instructions on the PIWIS Tester while throttle valve adaptation is being performed.
Once throttle valve adaptation is complete, a tick will appear in the "Value" field on the PIWIS Tester
display.
If throttle valve adaptation is not completed successfully, adaptation must be repeated.
2013© Porsche
Cars North America, Inc.
AfterSales
Dec 11, 2013
Page 7 of 10
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Service
WD09
ENU
Technical Information
11/13
7
Press •F8“ (“Stop”) to end throttle valve adaptation.
8
Press •
Settings in the instrument cluster to reset the tire type and tire size. The wheel position values will then
be re-taught in the control unit during the test drive (at a speed of over 15 mph (25 km/h).
To set the tire type and tire size, see 'Tire Pressure Monitoring, TPM' in the "Instrument Cluster and
Multi-Function Display" section of the Owner's Manual.
5
Enter the workshop campaign in the Warranty and Maintenance booklet.
Attachment "B"
Claim Submission - Workshop Campaign WD09
2013© Porsche
Cars North America, Inc.
AfterSales
Dec 11, 2013
Page 9 of 10
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WD09
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Technical Information
11/13
Warranty claims should be submitted via WWS/PQIS.
Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS
Job Creation.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If
necessary, the required part numbers will need to be manually entered into warranty system by the dealer
administrator.
Scope:
Working time:
Labor time: 50 TU
Re-programming PDK control unit
Includes:
Re-programming DME control unit
Re-programming instrument cluster
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Performing throttle valve adaptation
Reading out and erasing fault memories
Damage code WD09 066 000 1
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche
technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche
Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche
dealer to verify the current and
correct part numbers. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
© Porsche
Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
________
_______
_______
_______
Asst. Manager
_______
Warranty Admin.
_______
Service Technician
________
_______
_______
_______
Dr. Ing. h.c. F. Porsche
AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche
Crest®, Porsche
®, Boxster®, Carrera®, Cayenne®,
Cayman®, Panamera®, Speedster®, Spyder®, 918 Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, 4S®, FOUR, UNCOMPROMISED.® and the model numbers and the distinctive shapes of
the Porsche
automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners. Porsche
Cars North
America, Inc. believes the specifications to be correct at the time of printing. Specifications, performance standards, standard equipment, options, and other elements shown are subject to change without
notice. Some options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. The information contained herein is for internal use only by authorized Porsche
dealers
and authorized users and cannot be copied or distributed. Porsche
recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA
Dec 11, 2013
Page 10 of 10
AfterSales
2013© Porsche
Cars North America, Inc.
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TSB/Document ID: TI-12-11-13
Replacement Service Bulletin Number:
MFR Communication Date: 2013-12-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
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