NHTSA ID Number: 10054502
Manufacturer Communication Number: TI-72-13
TSB/Document Date: 2014-01-30
Summary
PORSCHE
: VEHICLE LOSES POWER DUE TO A SOFTWARE ERROR IN THE PORSCHE
STABILITY MANAGEMENT (PSM) CONTROL UNIT, THAT NEEDS REPROGRAMMING, AND ENGINE TORQUE IS REDUCED TO PROTECT ELECTRIC PARKING BRAKE, BRIEFLY. MODEL 2014 PANAMERA, PANAMERA 4, PANAMERA S E-HYBRID
, PANAMERA S, PANAMERA 4S, PANAMERA GTS, PANAMERA TURBO. *PE
SB-10054502-8393
Service
Technical Information
72/13 ENU
WD47
4
WD47 - Re-programming Porsche
Stability Management (PSM) Control Unit (Workshop
Campaign)
Note:
CRITICAL WARNING - THIS CAMPAIGN INCLUDES STEPS WHERE SEVERAL CONTROL UNITS IN
THE VEHICLE WILL BE PROGRAMMED WITH THE PIWIS TESTER. IT IS CRITICAL THAT THE VEHICLE
VOLTAGE BE BETWEEN 13.5 VOLTS AND 14.5 VOLTS DURING THIS PROGRAMMING. OTHERWISE, THE
PROGRAMMING COULD FAIL RESULTING IN DAMAGED CONTROL UNITS. CONTROL UNITS DAMAGED BY
INADEQUATE VOLTAGE WILL NOT BE COVERED UNDER WARRANTY. THE TECHNICIAN MUST VERIFY THE
ACTUAL VEHICLE VOLTAGE IN THE INSTRUMENT CLUSTER OR IN THE PIWIS TESTER BEFORE STARTING
THE CAMPAIGN AND ALSO DOCUMENT THE ACTUAL VOLTAGE ON THE REPAIR ORDER. IT IS ALSO
ADVISABLE TO MONITOR THE VEHICLE VOLTAGE DURING THE PROGRAMMING VIA THE INSTRUMENT
CLUSTER. PLEASE REFER TO EQUIPMENT INFORMATION EQ-1105 FOR A LIST OF SUITABLE BATTERY
CHARGERS/POWER SUPPLIES WHICH SHOULD BE USED TO MAINTAIN VEHICLE VOLTAGE.
Model Year:
2014
Vehicle Type:
Panamera/Panamera 4/Panamera S E-Hybrid![]()
Panamera S/Panamera 4S/Panamera GTS/Panamera Turbo
Concerns:
Porsche
Stability Management (PSM) control unit
Information:
This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. After one
hundred actuations, the electric parking brake performs a calibration run at a vehicle speed of
9 mph (15 km/h).
Due to a software error in the PSM control unit, the engine torque is reduced briefly to protect
the electric parking brake. The customer may notice this as a loss of power.
To prevent this loss of comfort, the control unit must be re-programmed with an updated data record.
Action
Required:
Re-program PSM control unit using an updated data record.
Information
The total time required for programming and coding is approx. 5 minutes.
Affected
Vehicles:
The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair. This campaign affects 3,017 vehicles in North America.
Tools:
•
•
9818 - PIWIS Tester II with PIWIS Tester software version 12.900 (or higher) installed.
Battery Charger/Power Supply - Suitable for AGM Type batteries, recommended current rating of
70A fixed voltage 13.5V to 14.5V. Refer to Equipment Information EQ-1105.
2013© Porsche
Cars North America, Inc.
AfterSales
Nov 11, 2013
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Technical Information
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Work
Procedure:
See Attachment “A”.
Claim
Submission:
See Attachment “B”.
Attachment "A"
NOTICE
Fault entry in the fault memory and control unit programming aborted due to low voltage.
•
Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which
can result in one or more fault entries and the abnormal termination of the programming process.
Before commencing work, connect a suitable battery charger or power supply, suitable for AGM type
batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V to the jump-start terminals in
the engine compartment.
NOTICE
Control unit programming will be aborted if the Internet connection is unstable.
•
An unstable Internet connection can interrupt communication between PIWIS Tester II and the vehicle
communication module (VCI). As a result, control unit programming may be aborted.
During control unit programming, always connect PIWIS Tester II to the vehicle communication module
(VCI) via the USB cable.
NOTICE
Control unit programming will be aborted if the vehicle key is not recognized
•
If the vehicle key is not recognized in vehicles with Porsche
Entry & Drive, programming cannot be started
or will be interrupted.
Switch on the ignition using the original vehicle key. To do this, replace the original vehicle key in the
ignition lock with the plastic key fob if it was previously removed at the start of this procedure.
Work
Procedure:
Nov 11, 2013
Page 2 of 9
NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK
PROCEDURE.
AfterSales
2013© Porsche
Cars North America, Inc.
Service
Technical Information
72/13 ENU
WD47
1
Connect a battery charger or power supply, suitable for AGM type batteries, recommended
current rating of 70A fixed voltage 13.5V to 14.5V to the jump-start terminals in the engine
compartment and switch it on.
2
Only for Panamera S E-Hybrid
:
4
Disconnect electric plug connection for the fan
blower Disconnecting connector -1- ( Disconnecting connector -arrow-) to prevent the blower
from coming on during control unit programming.
Having the fan on and the associated increased
current draw can cause a drop in voltage, which
can result in abnormal termination of control unit
programming.
Disconnecting connector
3
Switch on the ignition using the original driver's key. On vehicles with “Porsche
Entry & Drive”,
do this by replacing the control panel in the ignition lock with the original driver's key if necessary.
4
9818 - PIWIS Tester II with software version 12.900 (or higher) installed must be connected to
the vehicle communication module (VCI) via the USB cable. Then, connect the communication
module to the vehicle and switch on the PIWIS Tester.
Re-programming PSM control unit
Information
The procedure described here is based on the PIWIS Tester II software version 12.900.
The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the
instructions that must be followed.
A discrepancy may arise with later software versions for example.
Information
The rear spoiler may extend automatically during programming.
Do not work in this area during programming.
Work
Procedure:
NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK
PROCEDURE.
2013© Porsche
Cars North America, Inc.
AfterSales
Nov 11, 2013
Page 3 of 9
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WD47
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Technical Information
72/13
On the PIWIS Tester start screen, call up the ‘Diagnostics’ menu and select vehicle type
‘Panamera’.
The diagnostic application is then started and the control unit selection screen is populated.
2
In the control unit selection screen (
'Overview' menu), press •F7“ to call up the
'Additional menu' ( Control unit selection).
Control unit selection
3
When the question “Create Vehicle Analysis Log (VAL)?” appears, either press •>>“ to create a
VAL or press •F11“ if you do not want to create a VAL.
4
Press •>>“ to acknowledge the message informing you that campaigns for the vehicle are
stored in the PIWIS information system.
5
Select the 'Campaign' function and press
•>>“ to confirm your selection Additional
menu - Campaign.
You are then prompted to enter a programming
code.
Additional menu - Campaign
Nov 11, 2013
Page 4 of 9
AfterSales
2013© Porsche
Cars North America, Inc.
Service
Technical Information
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72/13 ENU
WD47
4
To enter the programming code, click in the
relevant text box so that the cursor starts to flash
Programming code input field.
Programming code input field
7
Enter the programming code S5B4V.
Press •Enter“ to confirm the programming code you entered. The text box turns blue.
Press •>>“ to start the guided programming sequence.
Information
If programming does not start, the programming code must be entered again and programming must be
restarted.
Information
If an error message is displayed (e.g. “Campaign does not exist”, “No suitable programming rules found”
or “Vehicle data could not be read”, etc.), please read and follow the appropriate instructions provided
under Technical Information 'WD4700 Troubleshooting' at the end of this Technical Information.
Information
Read and follow the information and instructions on the PIWIS Tester during the guided
programming sequence. Then press •>>“ to continue.
Do not interrupt programming.
The Porsche
part number of the data record programmed during the campaign depends on the vehicle
type:
Vehicle type
Porsche
part number of new PSM data record
– Panamera S E-Hybrid![]()
970.618.113.66
– All other Panamera vehicles
970.618.113.56
Once the control unit has been programmed, you will be prompted to switch the ignition off and then back
on again after a waiting time of approx. 10 seconds.
2013© Porsche
Cars North America, Inc.
AfterSales
Nov 11, 2013
Page 5 of 9
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WD47
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Technical Information
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During the waiting time, connect the electric
plug connection Connecting electric plug
connection -1- for the fan blower in the engine
compartment Connecting electric plug
connection -arrow- if necessary.
Connecting electric plug connection
Information
When programming has been completed successfully, the message “The action was
completed successfully” will be displayed.
Once programming is completed successfully, carry out the work described under Technical Information 'WD4700 Subsequent work'.
If programming is interrupted (e.g. due to a voltage drop or if communication is aborted, etc.) or if
programming could not be carried out successfully (error message “Programming unsuccessful”), the
ignition must be switched off and the fuse for the PSM control unit must be removed and then
re-inserted as described in Steps 1.1 to 1.5 under Technical Information 'WD4700 Subsequent work'.
After switching on the ignition, programming must be repeated by entering the programming code
S5B4V again (Additional menu > Campaign >> Enter campaign number).
Subsequent work
Work
Procedure:
NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK
PROCEDURE.
Information
The fuse for the PSM control unit must always be removed after
•
the PSM control unit has been programmed successfully
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TSB/Document ID: TI-72-13
Replacement Service Bulletin Number:
MFR Communication Date: 2013-11-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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