SB-10045220-6427

Service Bulletin
Applies To:

12-018
May 22, 2012

2009 TSX – Check the iN VIN status for eligibility

Product Update: Windshield Side Trim Retainer Is Loose
Left Side Trim Kit:
(Includes windshield side trim, three windshield side
trim retainers A, one windshield side trim retainer B,
and one plastic slide clip.)

BACKGROUND
The windshield side trim retainers may come loose
from the A-pillar, allowing the trim to be loose.
CLIENT NOTIFICATION
All owners of affected vehicles will be sent a
notification of this product update. An example of the
client notification is at the end of this service bulletin.

P/N 73162-TL2-305ZA (B-538M)
P/N 73162-TL2-305ZB (B-553P)
P/N 73162-TL2-305ZC (NH-624P)
P/N 73162-TL2-305ZD (NH-731P)

Do an iN VIN status inquiry to make sure the vehicle
is shown as eligible.

P/N 73162-TL2-305ZE (NH-736M)

Some vehicles affected by this campaign may be in
your new or used vehicle inventory. These vehicles
must be repaired before they are sold.

P/N 73162-TL2-305ZG (NH-743M)

CORRECTIVE ACTION
Remove both windshield side trim pieces, and replace
any retainers that are loose or missing. Then, reinstall
the trim pieces.
PARTS INFORMATION
Windshield Side Trim Retainer A:
P/N 91573-TL2-305

P/N 73162-TL2-305ZF (NH-737M)
P/N 73162-TL2-305ZH (R-530P)
TOOL INFORMATION
KTC Trim Tool Set: T/N SQJATP2014
REQUIRED MATERIALS
Konishi Bond SL211B: P/N 08713-0008
(One tube will repair about two vehicles.)
WARRANTY CLAIM INFORMATION

Windshield Side Trim Retainer B:
P/N 91574-TL2-305

OP#

8310A6

Plastic Slide Clip, Left: P/N 73163-TL0-E01
Plastic Slide Clip, Right: P/N 73153-TL0-E01
Right Side Trim Kit:
(Includes windshield side trim, three windshield side
trim retainers A, one windshield side trim retainer B,
and one plastic slide clip)
P/N 73152-TL2-305ZA (B-538M)

Description

Remove and reinstall or replace both
windshield side trim pieces.

FRT

0.4

A Add for replacing one or two retainers.

0.1

B Add for replacing three or four retainers.

0.2

C Add for replacing five or six retainers.

0.3

D Add for replacing seven or eight retainers.

0.4

Failed Part:

P/N 91573-TL0-E01

Defect Code:

5NW00

Symptom Code:

S2700

P/N 73152-TL2-305ZE (NH-736M)

Skill Level:

Repair Technician

P/N 73152-TL2-305ZF (NH-737M)

NOTE: Do not submit the Konishi Bond as a
replacement part. Please submit under materials.
Since one tube of Konishi Bond repairs two vehicles,
the cost of the material should equal 1/2 of the dealer
net cost.

P/N 73152-TL2-305ZB (B-553P)
P/N 73152-TL2-305ZC (NH-624P)
P/N 73152-TL2-305ZD (NH-731P)

P/N 73152-TL2-305ZG (NH-743M)
P/N 73152-TL2-305ZH (R-530P)

© 2012 American Honda Motor Co., Inc. – All Rights Reserved

BTB 47649 (1205)

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CLIENT INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this
bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized
Acura automobile dealer.

REPAIR PROCEDURE
NOTE:
• The bridges on the windshield side trim may break
when removing the trim.

2. Slide the trim up to release it from the bottom clip.
Slide the trim up to release it
from the bottom clip.

• Make sure not to break the bottom retaining clips so
the trim can be reused.
• Allow the adhesive to cure for a minimum of 24 hours
before removing the tape from the vehicle.
• Advise the client not to wash the vehicle for at least
24 hours.
• To watch a video demonstration of this procedure in
Tech2Tech, click here.
1. Starting at the top, work your way down to remove
the windshield side trim from the retainers using the
appropriate KTC trim tool.
NOTE: Make sure you do not damage the rubber
seal on the windshield side trim.
UPPER END OF
WINDSHIELD SIDE TRIM

BOTTOM CLIP

3. Inspect the bottom clip retainer tabs on the
windshield side trim.
• If the bottom clip retainer tabs are broken or
stress-whitened, discard the trim and use a new
windshield side trim to complete the repair, then
go to step 9.
• If the bottom clip retainer tabs are OK, go to
step 4.
NOTE: The new windshield side trim comes with
new retainers and a bottom plastic clip.
GOOD BOTTOM CLIP RETAINER TABS
RUBBER SEAL

NOTICE
Do not lift up the windshield side trim too high,
as this could break the bottom clip.

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If broken, replace trim.

12-018

4. Inspect the trim for retainers, if any retainers are
attached, bend the tabs out to remove them from
the trim.

6. Remove the plastic bottom clip on the vehicle by
turning it 90 degrees. If the bottom clip is damaged
or stress-whitened, replace it.

2

RETAINER

Turn 90o.

1
PLASTIC
BOTTOM
CLIP

Bend the
tabs outward.

Discard.

7. Reinstall the plastic bottom clip into the windshield
side trim. Make sure the projection on the clip
points up.
5. Inspect the windshield side trim for broken or
cracked bridges. If a bridge is broken or cracked,
use diagonal cutters and trim it as shown.

BRIDGE

Trim the
broken pieces off.

12-018

PROJECTION

WINDSHIELD
SIDE TRIM

PLASTIC
BOTTOM
CLIP

8. Clean the trim with a shop towel dampened with 3M
general purpose cleaner or isopropyl alcohol. Keep
oil, grease, and water from getting on the bonding
surface.

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9. Inspect the retainers on the vehicle:
• If any retainers are missing or loose, go to
step 11.
• If any retainers are firmly attached to the A-pillar,
remove any plastic trim pieces from them with a
flat-tip screwdriver. Go to step 10.

11. Remove any loose retainers or adhesive from the
body:
• Using a heat gun, heat the retainer or glue to
212°–248°F (100°–120°C). Avoid damaging the
paint by applying heat gradually.
• Use a plastic scraper to remove the loose
retainer or glue from the body.
• Be careful not to scratch the body.

WINDSHIELD
SIDE TRIM

• While applying heat, use the plastic scraper to
remove any double-sided tape that may be stuck
to the A-pillar.
HEAT GUN

Check for broken
pieces of the trim.

RETAINER

10. Bend the tabs on the retainers back into place as
shown.

RETAINER

(Remove.)

PLASTIC SCRAPER

12. Clean the bonding surface on the body with a shop
towel dampened with 3M General Purpose
Adhesive Cleaner or isopropyl alcohol. After
cleaning, keep oil, grease, and water from getting
on the bonding surface.
13. Cut the Konishi Bond applicator tip to a diameter of
6 mm.
INTACT
TRIM
BRIDGE

Cut.

Bend out the tabs
on the retainers.

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14. Apply a thin layer of Konishi Bond to the entire
bonding surface on each new retainer as shown.

16. As a guide, lay the windshield side trim down next
to the retainers before applying the Konishi Bond.
WINDSHIELD
SIDE TRIM

KONISHI
BOND

NEW RETAINER

15. Install the new retainers in the locations where the
original retainers were removed, and allow the
Konishi Bond to cure for 15 minutes before going to
the next step.

RETAINERS

DIMPLE
DIMPLE

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17. Starting at the bottom, apply a bead of Konishi
Bond between each retainer, and into any retainer
where the windshield side trim bridge location was
cut out. Make sure the bead is at least 5 mm high.

18. Starting at the top, position the windshield side trim
to align the top retainer between the trim alignment
ribs. Firmly press the trim into the retainers and
bottom slide clip hole until they click into place.

NOTE: Konishi Bond adhesive begins curing with
exposure to moisture in the atmosphere. Do step
18 immediately after applying the adhesive.
Do not apply Konishi Bond into any retainer where
the bridge is still intact on the windshield side trim.

NOTE:
• The trim will click into place only in the locations
where the bridge on the trim is intact.

Bead of
adhesive
should be
5 mm tall.

• If you don’t confirm that the windshield side trim
has clicked into place, you may get a comeback.
TRIM ALIGNMENT RIBS

5 mm

TOP RETAINER
KONISHI
BOND

INTACT
BRIDGES

1
Don’t apply adhesive
in the retainers if
the bridges are intact.

2

MISSING
BRIDGE

Use your elbow
and leverage your
body weight to
set stubborn clips,
Apply adhesive in the
retainer if the bridge
is missing.

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19. Secure the trim with low-tack masking tape as
shown.

Example of Client Letter

May 2012
Product Update: Windshield Side Trim Retainer Is
Loose or Missing
Dear TSX Owner:
This letter is to notify you of a potential problem with
your vehicle and what you should do to resolve it.
What is the reason for this notice?
On some 2009 TSX vehicles, a manufacturing problem
with the windshield side trim may allow the side trim to
come loose.
What should you do?
Call any authorized Acura dealer and make an
appointment to have your vehicle inspected. The
dealer will replace or repair the windshield side trim.
This work will be done free of charge. Please plan to
leave your vehicle for a full day to allow the dealer
flexibility in scheduling.
20. Repeat steps 1 thru 19 on the other side.
NOTE:
• Allow the adhesive to cure a minimum of 24 hours
before removing the tape from the vehicle.
• Advise the client not to wash the vehicle for at least
24 hours.
• To prevent the remaining Konishi Bond adhesive
from curing in the tube, squeeze the tube from the
bottom to remove any air before replacing the cap.

Lessor information
If you are the vehicle lessor receiving this product
update notice, please forward a copy to the lessee.
If you have questions
If you have any questions about this notice, or need
help contacting an Acura dealer, please call Acura
Client Relations at 1-800-382-2238, and select
option 4. You can also locate a dealer online at
Acura.com.
We apologize for any inconvenience this product
update may cause you. Our goal is to ensure that your
vehicle continues to be as reliable and enjoyable as
possible.
Sincerely,
American Honda Motor Co., Inc.
Acura Automobile Division

12-018

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