NHTSA ID Number: 10045180
Manufacturer Communication Number: SB-20-9
TSB/Document Date: 2012-08-22
Summary
THOMAS BUILT BUSES: GENTECH LOW COOLANT LEVEL SENSORS, WITH MOUNTED SURGE TANKS, ARE MISDIAGNOSED DUE TO FAULT CODE DURING TEMPORARY LOW COOLANT LEVEL IN SURGE TANK DURING ENGINE WARM UP. *PE
SB-10045180-3891
EPA07 and Newer Gentech Coolant Level Sensor Testing
20-9
Thomas Built Buses
Service Bulletin
> Saf-T-Liner C2
General Information
The surge tank must be filled to the "COLDMAX" level on EPA07 and later vehicles with Detroit engines
equipped with radiator mounted surge tanks. With a cold engine, check the coolant level and if necessary, add
coolant to the surge tank.
Some Gentech low coolant level sensors (part number 06-62384-002) on EPA07 and later vehicles with radiator
mounted surge tanks are being misdiagnosed as failed because of a fault code being generated during temporary low coolant level in the surge tank during engine warm-up.
This bulletin provides in-vehicle system testing and sensor troubleshooting procedures to assist in accurately
diagnosing Gentech low coolant level sensors. Removal and installation procedures are also provided. It is necessary to remove the sensor in order to troubleshoot it.
There is a known coolant return-flow rate issue with the coolant surge tank. With the coolant level between the
"COLDMIN" and "COLDMAX" lines, and when the engine is cold, under certain operating conditions the engine
can pull the coolant level down low enough and for long enough to cause a low coolant fault code. This situation can be prevented by adding coolant to the "COLDMAX" line when the system is cold. If a vehicle comes in
with a fault code for low coolant, and the coolant level is within spec, fill the coolant to the "COLDMAX" line and
check to see if the vehicle still causes a fault code. If this does not solve the issue, the coolant sensor may be
defective. Perform the "Initial Test" below to determine if the cause of the fault code is from low coolant, or a
bad sensor.
IMPORTANT: When returning the vehicle to service, inform the customer that they need to keep the
coolant filled to the "COLDMAX" line to avoid this issue in the future.
Initial Test
1. Park the vehicle on a level surface, shutdown the engine, and set the parking brake. Chock the tires.
2. Allow the engine and coolant to cool to ambient temperature.
3. Fill the surge tank to "COLDMAX". See Fig. 1.
4. Start the engine.
5. When the engine oil pressure reaches operating level, raise the engine rpm to maximum and hold it for 45
seconds.
If a low coolant level fault is generated, follow the steps below to remove and troubleshoot the coolant
sensor.
If no fault is generated, return the vehicle to service.
Sensor Removal
The low coolant level sensor is located in the coolant surge tank on EPA07 and later vehicles. See Fig. 1. The
low coolant level sensor is assembled with a two-piece housing held together with two locking tabs, one on the
top and the other on the bottom. See Fig. 2.
NOTICE
When removing the sensor from the reservoir, do not disengage either of the lock tabs. Disengaging the
lock tabs could allow you to remove the internal circuit board from the outer housing. Separating the
housings and removing the internal section of the sensor could damage the internal circuit board and
destroy evidence needed in the failure analysis process.
Thomas Built Buses Service Bulletin, July 2012
Page 1
20-9
EPA07 and Newer Gentech Coolant Level Sensor Testing
Thomas Built Buses
Service Bulletin
> Saf-T-Liner C2
9
1
2
3
5
4
6
6
1
7
5
7
8
7
1
4
03/29/2012
1.
2.
3.
4.
5.
6.
7.
8.
9.
3
2
8
f200750
Sensor Float
Lock Nut
Sensor Body
Connector
O-Ring
Cold Maximum Coolant Level
Cold Minimum Coolant Level
Surge Tank Vent Outlet
Surge Tank Filler Cap
11/30/2010
1.
2.
3.
4.
f200739
Locknut
Float
Shipping Sleeve
Inner Housing
5.
6.
7.
8.
Locking Tab
Outer Housing
Surge Tank
Electrical Connector
Fig. 2, Low Coolant Level Sensor
Fig. 1, Low Coolant Level Sensor Installation
1. Park the vehicle on a level surface, shutdown the engine, and set the parking brake. Chock the tires.
WARNING
Drain the coolant only when the coolant and engine are cool. Draining it when these are hot could
cause severe personal injury due to scalding.
2. Allow the engine to cool to ambient temperature.
3. Place a catch pan under the radiator, and drain the coolant to below the sensor if needed.
4. Disconnect the electrical connector from the sensor by releasing the locking tab then pressing on the retaining tab.
NOTICE
When removing the sensor, do not twist the sensor after the locknut is loosened. It will damage the
float, and void the warranty.
5. Turn the large black locknut in the counterclockwise direction until it is disengaged from the reservoir, then
remove the complete sensor by pulling it straight out.
Page 2
Thomas Built Buses Service Bulletin, July 2012
EPA07 and Newer Gentech Coolant Level Sensor Testing
20-9
Thomas Built Buses
Service Bulletin
> Saf-T-Liner C2
Troubleshooting
A float with an embedded magnet operates a switch in the sensor body to signal a low or normal level of
coolant. Disconnect the wire harness, then, using a digital multi-meter (DMM), test the resistance through the
sensor. When the float is up, the switch is closed, the resistance across a good sensor will measure approximately 130Ω. When the float is down, the switch is open, the resistance across a good sensor will measure approximately 1200Ω.
The sensor operation may also be measured in a live circuit by backprobing circuit 440L using a volt meter with
the ignition in the "ON" position and the engine not running. When the float is up, a good circuit will measure
1.25±0.5 volts. When the float is down, a good circuit will measure 3.75±0.5 volts.
Common failures of the coolant-level sensor:
• A sticky float due to coolant corrosion/debris.
• The locking tab can break when the sensor is not properly installed in surge tank.
• The float axle can wear out, allowing the magnet to move away from the sensor, or fall off.
Table 1 lists fault codes related to the coolant level sensor.
SPN
FMI
111
1
111
3
111
4
111
17
111
18
111
19
Coolant Level Sensor Fault Codes
Troubleshooting
Use the engine manufacturer’s diagnostic software program to determine if
Coolant level is low or
software or calibration updates are necessary. Check for coolant leaks.
engine ECU may need
Inspect the coolant level in the reservoir and add if it is low. When it is safe
software update
to start the engine, inspect the coolant level in the reservoir.
Troubleshoot circuit 440L and circuit 440G for a wiring fault between the
Coolant level sensor circuit
sensor and the engine ECU. This code indicates the circuit is shorted to a
voltage out of range high
voltage source or that the circuit is high resistance or open.
Coolant level sensor circuit
Troubleshoot circuit 440L for a wiring fault. This code indicates the circuit is
voltage out of range low
shorted to ground.
Check for coolant leaks. Inspect the coolant level in the reservoir and add
Coolant level is low
coolant if the cold level is below the "COLDMAX" line. When it is safe to start
the engine, inspect the coolant level in the reservoir.
Check for coolant leaks. Inspect the coolant level in the reservoir and add
Coolant level is low
coolant if the cold level is below the "COLDMAX" line. When it is safe to start
the engine, inspect the coolant level in the reservoir.
Check for coolant leaks. Inspect the coolant level in the reservoir and add
Coolant level may be low
coolant if the cold level is below the "COLDMAX" line. When it is safe to start
the engine, inspect the coolant level in the reservoir.
Description
Table 1, Coolant Level Sensor Fault Codes
Sensor Installation
1. If installing a new sensor, remove the plastic shipping sleeve from the new sensor.
NOTICE
Do not use petroleum based lubricant on the sensor O-ring, it may cause the O-ring to deteriorate and
cause a leak.
2. Lubricate the new sensor’s O-ring with a small amount of light silicone grease, or some coolant.
Thomas Built Buses Service Bulletin, July 2012
Page 3
20-9
EPA07 and Newer Gentech Coolant Level Sensor Testing
Thomas Built Buses
Service Bulletin
> Saf-T-Liner C2
3. Carefully position the new sensor so that the tabs are aligned in the surge tank neck. Turn the large black
locknut in the clockwise direction until the sensor is securely engaged into the tank.
4. Connect the electrical connector to the sensor.
5. Add coolant to the "COLDMAX" line.
6. Clear any fault codes related to the low coolant sensor.
Warranty
This bulletin is informational only. Warranty does not apply.
Page 4
Thomas Built Buses Service Bulletin, July 2012
- Formulated to replace the OEM fluid in Asian make vehicles...
- 5 year/150, 000 mile . Silicate-free, long-life, phosphate...
- The long life formula provides protection for all cooling...
- Meets the following OEM and industry specifications: JIS K...
- Note: Please check the vehicle specification before...
Last update on 2026-06-13 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: SB-20-9
Replacement Service Bulletin Number:
MFR Communication Date: 2012-07-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- 🎉[OTOFIX D1 Lite, Perfect Cost-effective Diagnostic Tool]: OTOFIX D1 Lite, a newest bidirectional scan tool from OTOFIX company, is a great choice for DIYers and repair shops. 👉This obd2 scanner diagnostic tool packs all practical functions: OE level all systems diagnoses, Bi-Directional Control, 38+ reset services fixing 99% of common problems, support DoIP & CANDF protocols and FCA
AutoAuth, high-end hardware configuration. Worldwide vehicles and 🔥2 Years Free Updating🔥 covered. - 🎉[Bi-Directional Scan Tool, Active Test]: OTOFIX D1 Lite bluetooth obd2 scanner can also command ECUs and monitor the operation of the actuators to track down the problems of certain parts, like windows, sunroof, wipers, fuel pumps, etc., saving repair time & trouble. This makes OTOFIX D1 Lite the most cost-effective bidirectional scan tool.
- 🎉[2026 Newest, 38+ Hot Reset Functions]: Equipped with 38+ reset functions in one, the OTOFIX D1 lite automotive scanner diagnostic tool allows you to troubleshoot 99% of common vehicle problems. You can use this car diagnostic scanner holding enough functions to easily repair common vehicle models in your repair shops. Including Oil Reset, Injector Coding, Throttle, DPF Reset, SCR Reset, Gear Learning, Clutch Learning, Suspension, etc. Note* Reset functions vary by model.
- 🎉[OE Level Full Systems Diagnostics]: Unlike the 2-system and 4-system diagnostic tools, the OTOFIX auto scan tool can complete comprehensive system diagnostics within 5 minutes. It accesses and scans all available onboard systems like for Engine /AT /ABS /EPB /BMS /TPMS /SRS /SAS /Audio System /BCM /Air Conditioning / etc., to read & clear codes, view live data, and check ECU information. Note: Active test is not involved.
- 🎉[Powerful Hardware Configuration]: Designed with a fashion appearance & a 7” touchscreen and a weight of 463g, this OTOFIX D1 Lite OBD2 diagnostic scanner scan tool is convenient for everywhere and easy to use & store. Android9.0 OS and 2+64GB memory enhance multi-task smoothness and diagnostic operation, no more wasting too much time. 5800mAh battery allows hours-lasting use. WiFi & VCI1 also bring faster communication for your diagnostics.
- 🏆【2026 TOP OBD2 Scanner Diagnostic Tool】OTOFIX D1 Lite wireless obd2 scanner has upgraded hardware configuration and car coverage. The newly upgraded D1 Lite with 🔥OS Android 9.0🔥1.5Ghz 4 core high efficiency processor🔥2GB RAM
+64GB ROM large storage🔥5800mAh large battery, more stable and longer lasting diagnostics🔥 38+ Reset🔥action tests🔥full system diagnostic🔥Supports MV105 endoscope🔥21+ Language Supports🔥100000+ vehicle coverage to meet all your daily maintenance needs. - 👍【Bi-Directional Control / Active Test】D1 Lite obd2 scanner has bidirectional control(worth $300+), which is the most beloved feature among mechanic. If your headlights or car windows are broken, going to a repair shop will cost a lot of money. You can use D1 Lite to send execution commands to the ECU module and identify the repair status. Such as ABS, car windows, doors, valves, wipers, headlights, etc., effectively shorten diagnostic time and reduce diagnostic costs.
- 🔥【All Systems Diagnostics, In-depth Checking】This advanced OBD2 Scanner D1 Lite can perform OE-level diagnosis of all systems including engine, transmission, airbag, ABS, ESP, TPMS, gateway, steering, radio, and air conditioning for more than 100 brands. This diagnostic scanner supports essential functions, such as reading ECU version info, reading and clearing fault codes, and reading data streams.With just a simple click, it provides you with accurate and in-depth diagnostics.
- 🏆【38+ Reset Hot Functions】For repair workshops, holding an OTOFIX D1 Lite Auto scanner is a strong advantage over others. Its 38+ maintenance functions provide various solutions for all module repairs, including Oil Reset, TPMS Reset, Injector Coding, Suspension, Throttle Matching, etc., which will usher your repair business to a new pinnacle. Continuously updating will never make the functionality & compatibility out-of-date.
- 🏆【150+ Models, 10000+ Car Coverage & 16 Languages】D1 Lite is a comprehensive car diagnostic scan tool, help you to troubleshoot car issues fast for 95% US, European, Asian auto makes. ✅ With frequent updates and optimizations allow D1 Lite to cover more vehicles to meet your needs. ✅ Multilingual menu allows auto mechanics around the world to use it without language barriers. 🚩Note: Kindly send us the S/N of the device to authorize new language updates before changing the menu language.
- 2026 Newest Wireless Bluetooth Scan Tool D1: OTOFIX D1 Diagnostic scanner is upgraded version with Enhanced Hardwares & Newest Functions, FASTER and SMARTER! ✅Alternative Bluetooth 5.0 +USB connect✅2G+64GB✅Android 9.0 OS✅5G & 2.4 GHz Dual WiFi✅5800mAh battery👍VAG Guided Function👍ECU Online Coding👍CANFD&DOIP👍40+ Services👍Bi-Directional Control👍Full Systems Diagnose👍2 Years Free Update👍150+ Vehicle Coverage🎁Contact to get gift: otofixaftersales-amz@ outlook.com
- ECU Coding to Unlock the Hidden Features: OTOFIX D1 obd2 scanner diagnostic tool newly adds ECU Coding which can Online Coding(ONLY for VW
/Au.di/Sk0da), Variant Coding/Offline Programming, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: halogen fog lamps retrofitted with xenon fog lamps, different capacity battery retrofit, disbale auto start-stop, sunroof initialization, injector calibration, etc. PS: Coding functions vary by model&year. - Full Bidirectional Control for Active Car Tests: The D1 OTOFIX scanner also offers bi-directional control, allowing you to perform powerful active tests on car subsystems. This means that you can check the working status and functionality of open & close solenoids, energize injectors, turn cooling fan on & off, and more, all from the device itself.🚩The D1 bi-directional obd2 scanner can quickly help you to check if a system or component goes well,Improving 200% Efficiency.**Note that Active Tests available depend on the make/model/year of your car.
- 40+ Popular Maintenance Functions: OTOFIX D1 obd scanner for car performs 40+ hot services, including Oil Reset, EPB, TPMS, BMS, E.GR, G.PF, D.PF, SAS Calibration, ABS Bleeding, Injector Coding, Gearbox Match, Suspension, Crankshaft Relearn, Power Balance, etc., still growing. Great choice for DIYers, technician, repair shop. 🚩Get MORE special functions from "Car Brand>System>Service". Check compatibility before purchase via 📧 otofixaftersales-amz@ outlook.com.
- OE-Level All Systems Diagnostic + One-Click AutoVIN & AutoSCAN: OTOFIX D1 scanner automotriz gives you the ability to troubleshoot entire car systems including engion system,transmission system,body system,chassis,etc. 🚩One of the standout features of the D1 obd2 scanner diagnostic tool is the one-click AutoVIN & AutoScan function. This feature allows you to quickly and easily scan all diagnosable ECUs with just one click, and identify any problems hidden in your vehicle's systems.
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.




