Figure 14
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NOTE:
•

In some cases, more than one new part number for reprogramming is available:
¾ If this is the case, the screen in Figure 15 displays.
¾ Select and use the reprogramming option that does not have the message “Caution! Use ONLY
with ITBXX-XXX”.

•

If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming
available for this vehicle:
¾ This reprogramming is not needed or it has already been done. Close C-III plus and disconnect
from the vehicle.

xxxxx-xxxxx

xxxxx-xxxxx

xxxxxxxxxxxxxxxxxxxxxx

xxxxx-xxxxx

xxxxx xxxxx

xxxxxxxxxxxxxxxxxxxxxx

Figure 15

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33. Make sure OK is highlighted green (battery voltage must be between 12.0 V and 15.5 V).
34. Select Next.
IMPORTANT: Battery voltage must stay between 12.0 and 15.5 during reprogramming or ECM
reprogramming may be interrupted and ECM may be damaged.

Monitor 12 V
battery voltage
here

Step
33

Step
34

Figure 16

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NOTE: In the next step, the reprogramming process will begin when Start is selected.
35. Select Start.

Monitor 12 V battery
voltage here
must stay within 12.0
and 15.5 volts

Step
35

Figure 17
36. Wait for both progress bars to complete.

Figure 18

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37. When the screen in Figure 19 appears the reprogramming is complete.
NOTE: If the screen in Figure 19 does not display (reprogramming does not complete), refer to the
information on the next page.

38. Disconnect the GR8 from the vehicle as follows:
a.
b.
c.
d.

Depress STOP.
Press the power switch to OFF.
Unplug the battery tester charger from the AC voltage supply.
Disconnect cables from the vehicle.

39. Select Next.

Step
39

Figure 19
NOTE:
•

In the next steps (page 19), you will perform Throttle Valve Closed Position, Idle Air Volume Learn,
Accelerator Closed Position, and DTC erase.

•

These operations are required before C-III plus will provide the final reprogramming confirmation
report.

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If reprogramming does not complete and the “!?” symbol displays as shown in Figure 20:
•

Check battery voltage (12.0 –
15.5V).

•

Make sure ignition is ON, Ready
Mode is OFF.

•

External Bluetooth® devices are
OFF.

•

All electrical loads are OFF.

•

Select Retry and follow the onscreen instructions.
NOTE: Retry may not go through
on the first attempt and can be
selected more than once.

Figure 20

If reprogramming does not complete and the “X” symbol displays as shown in Figure 21:
•

Check battery voltage (12.0 –
15.5V).

•

CONSULT A/C adapter is plugged
in.

•

Ignition is ON, Ready Mode is
OFF.

•

Transmission in Park.

•

All C-III plus / plus VI cables are
securely connected.

•

All C-III plus updates are installed.

•

Select Home, and then restart
the reprogram procedure from
the beginning.

Figure 21

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40. Perform Throttle Valve Closed Position procedure.
•

Follow the on-screen instructions (1, 2, and 3) to complete the procedure.

Step
40

Figure 22

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41. Perform Idle Air Volume Learn (IAVL).
a. Turn the ignition to the “ready to drive” position.

•

Make sure the ready to drive indicator light is ON
(illuminated).

Ready to drive indicator light
(make sure it is ON)

Figure 23

b. Select Next.

Step
b

Figure 24

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c. Select Start.

d. Wait for IAVL to complete.

Step
c

Figure 25

NOTE: The following conditions are required for IAVL to complete.
•
•
•
•
•
•
•
•

Li-ion battery charging status: 50% or more
Engine coolant temperature: 70 – 100° C (158 – 212° F
12V battery voltage: More than 12.9 V (At idle)
Selector lever: P or N
Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
Steering wheel: Neutral (Straight-ahead position)
Vehicle speed: Stopped
Transmission: Warmed-up

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e. Select Next.

Step
e

Figure 26
42. Follow the on screen instructions to complete Accelerator Pedal Close Position Learning.

Step
42

OFF
10 sec

Figure 27

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43. Erase all DTCs as follows:
a. Turn the ignition OFF
b. Turn the Ignition ON.
c. Wait for DTC erase to complete.

ON
Turn ignition ON > OFF > ON

Figure 28

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44. Verify the before and after part numbers are different.
45. Print a copy of this screen (Figure 29) and attach it to the repair order.
46. Select Confirm.

Step
44

23710-xxxxx
23710-xxxxx

xxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
Step
45
Step
46

Figure 29

47. Close C-III plus.
48. Turn the ignition OFF.
49. Disconnect the VI from the vehicle.

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GR8 Multitasking Battery Diagnostic Station Setup
1. Connect the battery tester/charger to the 12 V battery, positive cable first.
2. Plug in the battery tester/charger (AC voltage supply), and then turn ON the battery tester/charger.
3. Select the preferred language, and then depress NEXT.
4. Select the USER, and then depress NEXT.
5. Confirm the USER, and then depress NEXT.
6. Select System Test, and then depress the “down” arrow.
7. Select the Manual icon, and then depress NEXT.
8. Select REGULAR FLOODED, and then depress NEXT.
9. Select LIMIT VOLTAGE, and then depress NEXT.
10. Set MIN VOLTAGE to 12.40 volts, and then depress NEXT.
•

Use the arrows to raise and lower the voltage setting.

11. Set the charging time for 40 minutes, and then depress NEXT.
12. Wait for the system to go through Test mode and Advanced Test mode.
13. Continue with the reprogramming procedure.
NOTE: For further details on battery tester/charger connection and set-up, refer to the battery
tester/charger’s instruction manual.

CLAIMS INFORMATION
Submit a Campaign (CM) line claim using the following claims coding:
CAMPAIGN (CM) I.D #
R1111

DESCRIPTION
Check ECM Part Number –
Reprogramming is not needed

OP CODE

FRT

R11110

0.2 hrs

DESCRIPTION
Reprogram ECM

OP CODE
R11111

FRT
0.4 hrs

OR
CAMPAIGN (CM) I.D #
R1111

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OWNER’S LETTER
For California owners
Dear Infiniti M Hybrid Owner:
Infiniti has discovered that your model year 2012 M Hybrid may be equipped with an improperly functioning Engine Control Module
(ECM) that may illuminate a Malfunction Indicator Light (MIL) when a malfunction does not exist. If this does occur, drivability may be
affected by the vehicle limiting performance until the situation is corrected. Hybrid operation may also be suspended until the situation
is corrected.
You should also be aware that if your vehicle is not repaired it will fail a Smog Check test in those areas of California where such
testing is required under state law. The California Department of Motor Vehicles, in conjunction with the Air Resources Board, has
implemented the Registration Renewal/Recall Tie-In Program, which requires affected vehicles registered in California to complete
the recall before the DMV will issue a registration or renewal.
What Infiniti Will Do
To correct this condition, Infiniti is conducting a Voluntary Emission Recall Campaign to reprogram the Engine Control Module in your
vehicle. This free service should take about one hour to complete, but your Infiniti retailer may require your vehicle for a longer period
of time based upon their work schedule. To ensure the least inconvenience for you, it is important that you have an
appointment before bringing your vehicle to the retailer for service.
Your vehicle is eligible for this free service regardless of whether non-original parts were used for previous service and repairs, or if
the service was performed by a repair facility other than a Infiniti retailer.
What You Should Do
Contact your Infiniti retailer at your convenience in order to arrange an appointment to have your vehicle repaired after receiving this
letter. Please bring this notice with you when you keep your service appointment. Instructions have been sent to your Infiniti retailer.
If the retailer fails, or is unable to complete the modifications free of charge, you may contact the National Consumer Affairs
Department, Infiniti Division, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800662-6200.
Thank you for your cooperation. We are indeed sorry for any inconvenience this may cause you.

For non-California owners
Dear Infiniti M Hybrid Owner:
Infiniti has discovered that your model year 2012 M Hybrid may be equipped with an improperly functioning Engine Control Module
(ECM) that may illuminate a Malfunction Indicator Light (MIL) when a malfunction does not exist. If this does occur, drivability may be
affected by the vehicle limiting performance until the situation is corrected. Hybrid operation may also be suspended until the situation
is corrected.
What Infiniti Will Do
To correct this condition, Infiniti is conducting a Voluntary Emission Recall Campaign to reprogram the Engine Control Module (ECM).
This free service should take about one hour to complete, but your Infiniti retailer may require your vehicle for a longer period of time
based upon their work schedule.
What You Should Do
Contact your Infiniti retailer at your convenience in order to arrange an appointment to have your vehicle repaired. Please bring this
notice with you when you keep your service appointment. Instructions have been sent to your Infiniti retailer.
If the retailer fails, or is unable to complete the modifications free of charge, you may contact The National Consumer Affairs
Department, Infiniti Division, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800662-6200.
Thank you for your cooperation. We are indeed sorry for any inconvenience this may cause you.

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