After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: EA02028
Date Opened: 2002-09-30
Date Closed: 2003-12-30
Manufacturer’s Name: General Motors
, LLC
Component Description: FUEL SYSTEM, GASOLINE
Summary Description: ERRATIC FUEL GAUGE
Summary
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Read More...NHTSA Action Number: PE02069
Date Opened: 2002-09-27
Date Closed: 2002-11-18
Manufacturer’s Name: Webb Wheel Products, Inc.
Component Description: SERVICE BRAKES, HYDRAULIC
Summary Description: BRAKE DRUM
Summary
Read More...NHTSA Action Number: PE02067
Date Opened: 2002-09-25
Date Closed: 2003-02-11
Manufacturer’s Name: General Motors, LLC
Component Description: SEAT BELTS
Summary Description: ALLEGED FAILURE OF 2ND ROW SEATBELT ALR
Summary
THE AUTOMATIC LOCKING RETRACTOR (ALR) IS A FEATURE INCORPORATED IN THE SUBJECT VEHICLE FOR LOCKING THE WEBBING TO PROPERLY SECURE A CHILD SAFETY SEAT INTO A VEHICLE.THIS PE WAS OPENED BASED ON A GM TECHNICAL SERVICE BULLETIN STATING THAT WITH CERTAIN CHILD SAFETY SEATS THE WEBBING MAY NOT REMAIN LOCKED.THERE ARE NO COMPLAINTS IN THE ODI DATABASE AND ONLY TWO COMPLAINTS TO GM.GM'S INSTRUCTIONS STATE FOR THE FINAL STEP IN USING THE WEBBING LOCK FEATURE TO PUSH AND PULL THE CHILD RESTRAINT TO BE SURE IT IS SECURE. IF THE ALR IS NOT LOCKED, THE USER WOULD BE FULLY AWARE OF THIS CONDITION PRIOR TO COMPLETING PROPER INSTALLATION OF THE CHILD SAFETY SEAT IN THIS VEHICLE.THIS INVESTIGATION DID NOT UNCOVER ANY COMPLAINTS OF THE ALR INADVERTENTLY UNLOCKING WHILE THE VEHICLE IS IN MOTION.THE EMERGENCY LOCKING RETRACTOR (ELR) FEATURE REMAINS AVAILABLE TO LOCK THE RETRACTOR IN A CRASH.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY FOR ADDITIONAL INFORMATION.
Read More...NHTSA Action Number: PE02068
Date Opened: 2002-09-24
Date Closed: 2002-10-09
Manufacturer’s Name: Chrysler (FCA US, LLC)
Component Description: VEHICLE SPEED CONTROL:LINKAGES
Recall Campaign: 02V274
Summary Description: FUEL TANK LEAK
Summary
Read More...NHTSA Action Number: EA02026
Date Opened: 2002-09-10
Date Closed: 2003-11-21
Manufacturer’s Name: Volvo Car USA, LLC
Component Description: SERVICE BRAKES, HYDRAULIC
Recall Campaign: 03V474
Summary Description: VOLVO S40/V40 MY 2000-2001
Summary
IN A NOVEMBER 6, 2003 SAFETY DEFECT REPORT, VOLVO INDICATED THAT THEY WILL CONDUCT A SAFETY-RELATED DEFECT RECALL OF THE 2000 MODEL YEAR (MY) SUBJECT VEHICLES (ABOUT 36,000 VEHICLES).VOLVO WILL ALSO CONDUCT A SERVICE CAMPAIGN OF ABOUT 31,000 2001 MY SUBJECT VEHICLES.ODI INVESTIGATED BOTH THE 2000 AND 2001 MY VEHICLES AND DETERMINED THAT THE 2001 MY VEHICLES EXPERIENCED SUBSTANTIALLY LOWER RATES OF FAILURES BASED ON THE NUMBER OF OWNER REPORTS AND WARRANTY CLAIMS SUBMITTED TO ODI.ODI BELIEVES THAT THE PROPOSED ACTION IS SUFFICIENT TO RESOLVE THIS INVESTIGATION'S SAFETY ISSUES. FOR THE CRASHES, IN ADDITION TO THE 22 SUBMITTED BY VOLVO, ODI FOUND 10 ADDITIONAL CRASH ALLEGATIONS IN THE OWNER REPORTS, FIELD REPORTS, AND WARRANTY CLAIMS SUBMITTED BY VOLVO.OF THESE 32 CRASHES, ODI BELIEVES THAT 10 ARE CLEARLY RELATED TO THE ALLEGED DEFECT, AND 5 APPEAR TO BE RELATED.OF THE 17 REMAINING CASES, TWO DID NOT INVOLVE A CRASH AND THE OTHER 15 COULD NOT BE DIRECTLY CONNECTED TO THE ALLEGED DEFECT.ODI WILL SUPPLEMENT THIS RESUME WITH A CLOSING REPORT AND ADDITIONAL TECHNICAL DETAILS CONCERNING THE DEFECT.
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