After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE04039
Date Opened: 2004-04-13
Date Closed: 2004-08-26
Manufacturer’s Name: Chrysler
(FCA US, LLC)
Component Description: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary Description: FALSE PARK
Summary
THERE HAVE BEEN 50 COMPLAINTS TO ODI AND DAIMLERCHRYSLER ALLEGING INCIDENTS OF REVERSE POWERED ROLLAWAY IN SUBJECT VEHICLES THAT WERE PARKED WITH THE ENGINE RUNNING AND THE PARKING BRAKE DISENGAGED.THE INCIDENTS ARE ALLEGED TO HAVE RESULTED IN 42 CRASHES AND 3 INJURIES. ACCORDING TO DAIMLERCHRYSLER, INCIDENT VEHICLE INSPECTIONS HAVE NOT IDENTIFIED ANY MISADJUSTED OR BROKEN PARTS.A TYPICAL INCIDENT IS BELIEVED TO INVOLVE THE FOLLOWING SET OF CONDITIONS:(1) WITH THE VEHICLE ON A RELATIVELY LEVEL SURFACE, AN ATTEMPTED SHIFT INTO PARK INADVERTENTLY PLACES THE TRANSMISSION IN A POSITION BETWEEN THE REVERSE AND PARK GEAR DETENTS; (2) THE DRIVER EXITS THE VEHICLE WITH THE KEY IN THE IGNITION, THE ENGINE RUNNING, AND THE PARKING BRAKE DISENGAGED; AND (3) AFTER SOME DELAY, THE VEHICLE BEGINS TRAVELING REARWARD.IN PRIOR INVESTIGATIONS OF OTHER DAIMLERCHRYSLER PRODUCTS, REVERSE MOTION WAS FOUND TO RESULT FROM A GRADUAL PRESSURIZATION OF THE REVERSE CIRCUIT (HYDRAULIC REVERSE). DAIMLERCHRYSLER ATTRIBUTES THE INCIDENTS TO OPERATOR ERROR IN USING A SYSTEM THAT FUNCTIONED AS DESIGNED.ACCORDING TO DAIMLERCHRYSLER, THE ALLEGED DEFECT CANNOT OCCUR IF THE DRIVER:(1) SHIFTS FULLY INTO PARK AS INDICATED BY END OF SHIFTER TRAVEL SLAM, THE FORWARD THROW OF THE SHIFT LEVER, AND/OR THE ILLUMINATION OF THE PARK INDICATION IN THE PRNDL DISPLAY; (2) REMOVES THE KEY FROM THE IGNITION; (3) TURNS THE ENGINE OFF; OR (4) ENGAGES THE PARKING BRAKE. THE SUBJECT VEHICLES ARE EQUIPPED WITH:(1) DAIMLERCHRYSLER'S RE-SPECIFIC TRANSMISSIONS THAT HAVE BEEN THE SUBJECT OF TWO PREVIOUS ODI REVERSE POWERED ROLLAWAY INVESTIGATIONS (EA96-006 & EA01-017); AND (2) A COLUMN MOUNTED SHIFT MECHANISM WITH AN ELECTRONIC GEAR POSITION INDICATOR (PRNDL) THAT IS LOCATED IN THE DASH DISPLAY DIRECTLY FORWARD OF THE STEERING WHEEL.TWO PEER POPULATIONS OF DODGE RAM PICKUP TRUCKS WERE ANALYZED FOR COMPARISON WITH THE SUBJECT VEHICLES:(1) MY 2001-02 RAM 2500/3500 PICKUP TRUCKS EQUIPPED WITH SIMILAR TRANSMISSIONS, BUT A DIFFERENT SHIFTER WITH A MECHANICAL PRNDL; AND (2) MY 2003-04 RAM 1500 PICKUP TRUCKS EQUIPPED WITH THE SAME SHIFTER AS THE SUBJECT VEHICLES BUT DIFFERENT TRANSMISSIONS.THE COMPLAINT RATE IN THE SUBJECT VEHICLES IS SIGNIFICANTLY HIGHER THAN IN THE TWO PEER POPULATIONS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS.
NHTSA Action Number: PE04040
Date Opened: 2004-04-13
Date Closed: 2004-08-20
Manufacturer’s Name: Toyota Motor Corporation
Component Description: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Summary Description: FRONT SUSPENSION BALL JOINT BREAKAGE
Summary
ODI OPENED PE04-040 BASED ON THREE CONSUMER REPORTS OF ALLEGED BALL JOINT FAILURE.THE COMPLAINTS ALLEGE THAT A FRONT SUSPENSION BALL JOINT SEPARATED WHILE DRIVING, WHICH CAUSED THE SUSPENSION TO COLLAPSE AND RESULTED IN A LOSS OF VEHICLE CONTROL.ALL OF THESE COMPLAINTS INVOLVED THE FAILURE OF A LOWER BALL JOINT.DURING THE INVESTIGATION, TOYOTA IDENTIFIED A TOTAL OF 15 COMPLAINTS OF LOWER BALL JOINT SEPARATION, ONE OF WHICH RESULTED IN A CRASH, AND 28 WARRANTY CLAIMS RELATED TO LOWER BALL JOINT WEAR.ODI'S ANALYSIS SHOWED THAT OF THE 15 SEPARATIONS, 11 WERE ON FOUR-WHEEL DRIVE VEHICLES (24.2 PER 100,000 VEHICLES), WHICH MAKE UP APPROXIMATELY 40% OF THE 2002 MY POPULATION (45,448 VEHICLES).ODI'S ANALYSIS ALSO SHOWED THAT SOME DRIVERS LOST FRONT BRAKING ABILITY AS THE BRAKE LINE SEVERED WHEN THE FRONT SUSPENSION COLLAPSED.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS ISSUE, TO ASSESS THE SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
NHTSA Action Number: PE04035
Date Opened: 2004-04-12
Date Closed: 2004-07-13
Manufacturer’s Name: Nissan North America, Inc.
Component Description: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Recall Campaign: 04V326
Summary Description: GLASS ROOF SHATTERING
Summary
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION ON APRIL 12, 2004, BASED ON FIVE REPORTS INDICATING THAT THE SKYVIEW GLASS-PANELED ROOF, WHICH IS STANDARD EQUIPMENT IN MODEL YEAR (MY) 2004 NISSAN MAXIMA VEHICLES, WOULD SUDDENLY SHATTER WHILE THE VEHICLE IS IN USE.FIVE INJURIES HAVE BEEN REPORTED TO ODI, RESULTING IN CUTS TO THE HEAD, HANDS, ARMS, OR FACE.NISSAN DISCOVERED THAT THEIR SUPPLIER FOR THE SKYVIEW GLASS PANELED ROOF DID NOT PROPERLY QUENCH (COOL) THE GLASS AFTER IT WAS FORMED.THE RESULTING TEMPER IMBALANCE COULD CREATE EXCESSIVE INTERNAL STRESS IN THE GLASS AND CAN EVENTUALLY CAUSE THE GLASS TO SHATTER.NISSAN REPORTS THAT GLASS PRODUCED BEGINNING OCTOBER 23, 2003 WAS PROPERLY QUENCHED.NISSAN HAS INFORMED THE AGENCY THAT IT WILL RECALL 32,100 MY 2004 NISSAN MAXIMAS BUILT FROM THE BEGINNING OF PRODUCTION THRU DECEMBER 17, 2003.IT REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17 ARE NOT AFFECTED.TO CORRECT THE CONDITION NISSAN WILL REPLACE THE EXISTING SKYVIEW GLASS WITH NEW PROPERLY QUENCHED GLASS.NISSAN WILL BEGIN OWNER NOTIFICATION ON SEPTEMBER 7, 2004.ODI IS AWARE OF ONLY ONE COMPLAINT AND NISSAN REPORTS NO COMPLAINTS OF SKYVIEW GLASS PANELED ROOF BREAKAGE ON VEHICLES BUILT AFTER THE DECEMBER 17 DATE.THIS INVESTIGATION IS CLOSED, HOWEVER THE AGENCY WILL MONITOR COMPLAINTS AND TAKE APPROPRIATE ACTION AS APPROPRIATE.
NHTSA Action Number: PE04036
Date Opened: 2004-04-12
Date Closed: 2004-12-06
Manufacturer’s Name: FREIGHTLINER LLC
Component Description: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Summary Description: DIESEL EXHAUST GAS INTRUSION
Summary
THE PRELIMINARY EVALUATION WAS OPENED BASED ON 3 COMPLAINTS FROM DRIVERS OF 2003 MODEL YEAR (MY) FREIGHTLINER COLUMBIA TRUCK TRACTORS AND ON INFORMATION PROVIDED BY FREIGHTLINER INDICATING A KNOWN PROBLEM OF EXHAUST LEAKS IN CERTAIN DETROIT DIESEL SERIES-60 ENGINES EQUIPPED WITH A ?COOLED EGR? EMISSIONS CONTROL SYSTEM.DURING THE INVESTIGATION, ODI REQUESTED RELATED INFORMATION ON ALL 2000 MY THROUGH THE CURRENT 2005 MY FREIGHTLINER TRUCK TRACTORS FOR COMPARISON PURPOSES.ODI?S INITIAL CONCERN STEMMED FROM THE AFFECTS OF POSSIBLE CARBON MONOXIDE POISONING AND WHETHER OR NOT THIS PROBLEM MAY CONSTITUTE A SAFETY RISK.THE ?INJURY INCIDENTS? INCLUDED IN THE FAILURE REPORT SUMMARY ARE A COUNT OF SUBJECT VEHICLES IN WHICH DRIVERS REPORTED FEELING ILL AS A RESULT OF SOME KIND OF ENGINE COMPARTMENT FUMES ENTERING THE CAB OF THEIR VEHICLES, AND THE ?INJURIES? ARE THE NUMBER OF SUCH INSTANCES EXPERIENCED BY THE DRIVERS OF THESE VEHICLES.
NHTSA Action Number: PE04037
Date Opened: 2004-04-12
Date Closed: 2004-05-25
Manufacturer’s Name: Tracker Marine, LLC
Component Description: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Recall Campaign: 04V209
Summary Description: HYDRAULIC BRAKE HOSE CHAFFING
Summary
IN MARCH 2004, TRACKER MARINE RELEASED A FIELD SERVICE BULLETIN ADVISING OWNERS OF MODELS 190, 200, AND 210 PROCRAFT TRAILERS THAT THERE COULD BE INSUFFICIENT CLEARANCE BETWEEN THE FENDER AND THE HYDRAULIC BRAKE HOSE.THE BULLETIN ADVISED THE DEALER TECHNICIANS TOINSPECT, STRAIGHTEN, AND SECURE THE BRAKE HOSE AWAY FROM THE FENDERS.LEFT UNREPAIRED, CONTACT BETWEEN THE FENDER AND THE BRAKE HOSE COULD RESULT IN THE FENDER RUBBING A HOLE INTO THE BRAKE HOSE,RESULTING IN LOSS OF TRAILER BRAKES. AFTER DISCUSSIONS WITH TRACKER MARINE, THEYAGREED TO INITIATE A SAFETY RECALL AND NOTIFY ALL OWNERS OF THE AFFECTED VEHICLES.THIS ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.A COPY OF THE RECALL IS ATTACHED.
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