After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: EA05016
Date Opened: 2005-10-14
Date Closed: 2007-02-22
Manufacturer’s Name: Land Rover
Component Description: EXTERIOR LIGHTING:BRAKE LIGHTS
Recall Campaign: 07V041
Summary Description: BRAKE LIGHT SWITCH FAILURE
Summary
ON JUNE 16, 2005, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE05-034) TO INVESTIGATE ALLEGED STOP LAMP (BRAKE) SWITCH FAILURES IN CERTAIN MODEL YEAR (MY) 2004 LAND ROVER DISCOVERY SERIES II VEHICLES.ON OCTOBER 14, 2005, THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS AND THE SCOPE EXPANDED TO INCLUDE CERTAIN MY 2002 THROUGH 2005 FREELANDER VEHICLES THAT USE A SUBSTANTIALLY SIMILAR SELF-ADJUSTING STOP LAMP SWITCH FURNISHED BY THE SAME SUPPLIER, METHODE ELECTRONICS MALTA, LTD. (METHODE).IN SEPTEMBER 2003, METHODE MOVED THE PRODUCTION OF AN INTERNAL SWITCH COMPONENT, KNOWN AS THE SLIDER MECHANISM, FROM A VALIDATED PLASTIC INJECTION-MOLDING TOOL (?CAVITY 1?) TO ANOTHER TOOL (?CAVITY 2?) THAT HAD NOT BEEN USED BEFORE TO PRODUCE PARTS FOR LAND ROVER.SLIDERS FROM CAVITY 2 MAY BE CHARACTERIZED BY POOR FILL, LACK OF DEFINITION IN THE SLIDER TEETH AND DIMENSIONAL INSTABILITY.CONSEQUENTLY, THE SLIDER MAY BE UNABLE TO RESTRAIN IMPROPER MOVEMENT OF THE PLUNGER DURING NORMAL BRAKE PEDAL OPERATION.THIS MAY CAUSE THE SWITCH TO FALL OUT OF ADJUSTMENT, THUS SIGNIFICANTLY REDUCING THE EFFORT REQUIRED TO ENERGIZE THE SWITCH AND ILLUMINATE THE STOP LAMPS.?CAVITY 2? SWITCHES WERE INSTALLED IN APPROXIMATELY 8,763 DISCOVERY SUBJECT VEHICLES BUILT FROM DECEMBER 2003 THROUGH MAY 2004 AND APPROXIMATELY 3,915 FREELANDER SUBJECT VEHICLES BUILT FROM OCTOBER 2003 THROUGH MAY 2004.ADDITIONALLY, STOP LAMP SWITCHES IN CERTAIN MY 2002 THROUGH 2005 FREELANDER SUBJECT VEHICLES MAY SLIP OUT OF ADJUSTMENT AS A RESULT OF SWITCH DAMAGE DUE TO AN INCORRECT SETTING PROCEDURE DURING VEHICLE MANUFACTURE OR AS A RESULT OF SWITCH MOUNTING BRACKET FLEX.ANALYSIS OF ALL AVAILABLE DATA INDICATES THE PREDOMINANT FAILURE MODE IS CONSTANT STOP LAMP ILLUMINATION.OTHER REPORTED CONSEQUENCES OF STOP LAMP SWITCH MALADJUSTMENT INCLUDE INOPERATIVE AUTOMATIC TRANSMISSION GEAR SELECTOR/BRAKE PEDAL SHIFT INTERLOCK, INOPERATIVE SPEED (CRUISE) CONTROL, AND TELLTALE ILLUMINATION AS DESCRIBED IN TECHNICAL SERVICE BULLETIN (TSB) NO. LT206-001 DATED OCTOBER 28, 2004 ISSUED BY THE MANUFACTURER TO LAND ROVER DEALERS IN THE UNITED KINGDOM (UK).TO DATE, ODI IS AWARE OF 77 NON-DUPLICATIVE COMPLAINTS THAT ALLEGE STOP LAMP SWITCH FAILURE ON THE SUBJECT VEHICLES (10 COMPLAINTS ON MY 2004 DISCOVERY, 45 ON MY 2002 FREELANDER, 19 ON MY 2003 FREELANDER, AND 3 ON MY 2004 FREELANDER VEHICLES).ADDITIONALLY, 4,595 DISCOVERY AND 13,370 FREELANDER SUBJECT VEHICLES HAVE EXPERIENCED ONE OR MORE WARRANTY CLAIMS TO REPLACE THE STOP LAMP SWITCH.OF THE 5,170 WARRANTY CLAIMS PAID TO REPLACE STOP LAMP SWITCHES ON DISCOVERY SUBJECT VEHICLES, APPROXIMATELY 31% OCCURRED BEFORE THE VEHICLE WAS SOLD NEW AND APPROXIMATELY 88% OCCURRED WITHIN THE FIRST 12 MONTHS OF VEHICLE SERVICE.THE WARRANTY TREND ON DISCOVERY SUBJECT VEHICLES IS IN DECLINE WITH 3,545 CLAIMS PAID IN CALENDAR YEAR (CY) 2004, 1,303 CLAIMS PAID IN CY 2005, AND 322 CLAIMS PAID IN CY 2006 THROUGH SEPTEMBER 28, 2006 (WHICH IS WHEN ODI LAST RECEIVED UPDATED WARRANTY CLAIMS DATA FROM LAND ROVER), AND IT APPEARS THAT THE ALLEGED DEFECT ON DISCOVER SUBJECT VEHICLES HAS BEEN REMEDIED THROUGH WARRANTY REPAIRS.HOWEVER, ODI ANALYSIS OF THE MANUFACTURER?S WARRANTY AND COMPLAINT RECORDS INDICATES THE FAILURE TREND ON CERTAIN FREELANDER SUBJECT VEHICLES IS ONGOING.BY LETTER DATED FEBRUARY 2, 2007, LAND ROVER HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 07V-041) TO REPLACE DEFECTIVE STOP LAMP SWITCHES IN APPROXIMATELY 33,247 MY 2002 THROUGH 2005 FREELANDER VEHICLES BUILT AT THE SOLIHULL, UK ASSEMBLY PLANT FROM SEPTEMBER 5, 2001 THROUGH MAY 19, 2005. ALTHOUGH ODI HAS CONCERN
NHTSA Action Number: EA05015
Date Opened: 2005-10-13
Date Closed: 2006-12-06
Manufacturer’s Name: Ford Motor Company
Component Description: ELECTRICAL SYSTEM
Summary Description: WINDSHIELD LEAK CAUSES ELECTRIC FAILURES
Summary
CONSUMERS ALLEGED THAT WHEN IT RAINED OR SNOWED, WATER LEAKED INTO THE VEHICLE AROUND THE WINDSHIELD.MOISTURE FLOWING THROUGH THE SEAL THAT SURROUNDS THE FRONT WINDSHIELD FOLLOWS A PATH THROUGH THE SEAL INTO THE GENERIC ELECTRONIC MODULE (GEM) AND FUSE BOX, AND MAY CAUSE THE ELECTRICAL COMPONENTS IN THE VEHICLE TO MALFUNCTION.OVERALL, THE NUMBER OF REPORTS ALLEGING WIPER FAILURES AND LIGHTING FAILURES IS RELATIVELY SMALL.IN REVIEWING A LARGE SAMPLE OF THE 1503 COMPLAINTS FOR WINDSHIELD LEAKS, ODI'S ANALYSIS REVEALS THAT 0.04% OF THE TOTAL VEHICLE POPULATION REPORTED IMPROPER WINDSHIELD WIPER OPERATION AND 0.01% OF THE TOTAL VEHICLE POPULATIONREPORTED LIGHTING FAILURES.THE WARRANTY CLAIMS REVEAL THAT APPROXIMATELY 0.10% OF THE POPULATION HAS BEEN SERVICED FOR WIPER MALFUNCTIONS AND 0.08% FOR LIGHTING MALFUNCTIONS AS A RESULT OF WINDSHIELD LEAKING. ODI'S ANALYSIS OF THE FIELD PERFORMANCE STATISTICS AND AVAILABLE TECHNICAL INFORMATION HAS NOT ESTABLISHED THAT A DEFECT TREND EXISTS IN THE MALFUNCTION, FAILURE OR INTERMITTENT OPERATION OF THE FRONT WINDSHIELD WIPERS OR HEADLIGHTS.SEE THE ATTACHED SUMMARY REPORT.
Read More...NHTSA Action Number: PE05053
Date Opened: 2005-09-27
Date Closed: 2006-03-01
Manufacturer’s Name: BMW of North America, LLC
Component Description: AIR BAGS
Summary Description: AIR BAG WARNING LAMP ILLUMINATION
Summary
IN MARCH 2006, BMW REISSUED A SERVICE BULLETIN FIRST ISSUED IN SEPTEMBER 2003, TO MINI DEALERS REGARDING THE REPAIR PROCEDURE FOR IMPROPER WIRE CRIMPS IN APPROXIMATELY 31,500 MODEL YEAR 2002 AND 2003 MINI COOPER VEHICLES PRODUCED UP TO JANUARY 2003.THE NEW SERVICE BULLETIN STATES THAT THE WARRANTY COVERAGE FOR THE ISSUE (I.E., AIR BAG WARNING LAMP ILLUMINATION WITH FAULT CODE FOR HIGH RESISTANCE IN SIDE AIR BAG/SEAT BELT PRETENSIONER CIRCUIT) IS EXTENDED TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.BMW PLANS TO SEND LETTERS TO OWNERS DURING MARCH 2006.THE SUBJECT WIRE CRIMPS ARE LOCATED UNDER THE FRONT SEATS AND ARE PART OF THE MAIN WIRING HARNESS THAT INTERFACE WITH THE UNDER-SEAT WIRING HARNESS CONNECTORS FOR SIDE AIR BAG AND SEAT BELT PRETENSIONER MODULES.BMW STATED THAT, ALTHOUGH THE SUBJECT CRIMPS WERE IMPROPERLY MANUFACTURED, THE CRIMP CONNECTION IS STILL SUFFICIENT FOR THE RESTRAINT SYSTEM TO DEPLOY WHEN NEEDED.ACCORDING TO BMW, THE ELECTRICAL RESISTANCE LEVELS IN THE SUBJECT VEHICLES CAN EXCEED THE THRESHOLD THAT ILLUMINATES THE AIR BAG WARNING LAMP, BUT THEY DO NOT EXCEED A MUCH HIGHER LIMIT IN WHICH DEPLOYMENT OF THE RESTRAINTS MAY NO LONGER OCCUR.ODI BELIEVES THAT THERE IS LACK OF EVIDENCE AT THIS TIME TO CONCLUDE THAT THE RESTRAINT SYSTEMS MAY NOT DEPLOY WITH THE HIGH RESISTANCE CONDITION.THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL MONITOR THE ISSUE AND RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
NHTSA Action Number: PE05054
Date Opened: 2005-09-27
Date Closed: 2006-01-24
Manufacturer’s Name: Ford Motor Company
Component Description: SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Summary Description: REAR COIL SPRING FRACTURE
Summary
THE OFFICE OF DEFECT INVESTIGATION (ODI) OPENED PRELIMINARY EVALUATION, PE05-054, BASED ON 131 VEHICLE OWNER QUESTIONNAIRES RELATED TO ALLEGED REAR COIL SPRING FRACTURES.SINCE OPENING THE INVESTIGATION THERE HAVE BEEN AN ADDITIONAL SIXTY-THREE (63) COMPLAINTS ALLEGING REAR COIL SPRING FRACTURE.AN ANALYSIS OF THE VEHICLE OWNER QUESTIONNAIRES (VOQS) SUBMITTED TO ODI REVEALS THAT 42% OF THE COMPLAINANTS ALLEGE THAT THE ADJACENT TIRE WAS PUNCTURED AS RESULT OF A REAR COIL SPRING FRACTURE. ADDITIONALLY, AN ANALYSIS OF THE COMPLAINT DATA RECEIVED BY ODI FROM FORD REVEALS THE FOLLOWING: THERE WERE A TOTAL OF 553 UNIQUE VEHICLE COMPLAINTS OF COIL SPRING FRACTURE. 30% OF THE COMPLAINTS ALLEGE THAT THE REAR COIL SPRING FRACTURE RESULTED IN THE ADJACENT TIRE BEING PUNCTURED. AN ENGINEERING ANALYSIS (EA06-002) IS BEING OPENED TO FURTHER EXAMINE THE POTENTIAL SAFETY IMPLICATIONS OF THE REAR COIL SPRING FRACTURES AS RELATED TO TIRE PUNCTURES.
NHTSA Action Number: PE05055
Date Opened: 2005-09-27
Date Closed: 2006-01-13
Manufacturer’s Name: General Motors, LLC
Component Description: EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
Summary Description: TURN SIGNAL FAILURES
Summary
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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