Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: DP05009

Date Opened: 2005-12-20

Date Closed: 2006-05-31

Manufacturer’s Name: General MotorseBay, LLC

Component Description: PARKING BRAKE:CONVENTIONAL

Recall Campaign:

Summary Description: PARKING BRAKE FAILURE


Summary

ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.

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NHTSA Action Number: RQ05003

Date Opened: 2005-12-20

Date Closed: 2006-04-28

Manufacturer’s Name: SAABeBay CARS USA, INC.

Component Description: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Recall Campaign: 06V126

Summary Description: FUEL LINE LEAKAGE


Summary

ON NOVEMBER 19, 2004 GM NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN FUEL LEAKAGE AT THE FUEL PUMP CONNECTIONS IN APPROXIMATELY 17,400 MODEL YEAR (MY) 2001 AND 2002 SAABeBay 9-3 PASSENGER VEHICLES BUILT AT THE UUSIKAUPUNKI, FINLAND ASSEMBLY PLANT BETWEEN MAY 2000 AND JULY 2002 (GM RECALL NO. 14101, NHTSA RECALL NO. 04V-557).ACCORDING TO GM, PLASTIC FUEL PUMP RETAINING TABS HOLDING THE FUEL LINES WERE DAMAGED DURING THE MANUFACTURING PROCESS FOR SOME OF THE 9-3 VEHICLES BUILT AT THE FINLAND PLANT.GM INDICATED THAT, OVER TIME, THIS COULD CAUSE THE FUEL LINES TO LOOSEN FROM THE PUMP RESULTING IN FUEL LEAKAGE WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULDCAUSE A VEHICLE FIRE.THE RECALLED VEHICLES WERE FITTED WITH A SECURING BRACKET TO HOLD THE FUEL LINES TO THE FUEL PUMP EVEN IF THERETAINING TABS SHOULD BREAK. RQ05-003 WAS OPENED TO INVESTIGATE COMPLAINTS OF FUEL PUMP RETAINING TAB FAILURE RESULTING IN FUEL LEAKAGE IN MY 2001 SAABeBay 9-3 VEHICLES BUILT AT THE TROLLHATTEN, SWEDEN PLANT.IN ITS RESPONSE TO RQ05-003 GM INDICATED THAT CONCERNS WITH THE RETAINING TAB FAILURE IN MY 2001 SAABeBay 9-3 VEHICLES WERE NOT LIMITED TO VEHICLES PRODUCED IN FINLAND.IN AN APRIL 20, 2006 LETTER (COPY ATTACHED), GM INFORMED NHTSA THAT IT WAS EXPANDING ITS RECALL TO INCLUDE THE MY 2001 9-3 VEHICLES BUILT IN SWEDEN (GM RECALL NO. 14101, NHTSA RECALL NO. 06V-126).SAABeBay PLANS TO BEGIN MAILING OWNER LETTERS FOR THE ADDITIONAL VEHICLES IN MAY 2005.THIS INVESTIGATION IS CLOSED.

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NHTSA Action Number: PE05067

Date Opened: 2005-12-08

Date Closed: 2006-03-16

Manufacturer’s Name: HEIL TRAILER INTERNATIONALeBay

Component Description: STRUCTURE:FRAME AND MEMBERS

Recall Campaign: 06V045

Summary Description: SUSPENSION-FRAME CRACKS


Summary

ODI DETERMINED THAT TWO SUBJECT TRAILERS EXPERIENCED COMPLETE FRAME SEPARATIONS. HEIL HAD INITIATED AN OWNER NOTIFICATION PROGRAM, WHICH PAID FOR THE COMPLETE REPAIR OF ALL SUBJECT TRAILERS.GIVEN THAT THE SUBJECT TRAILERS WERE FUEL TANKERS, ODI WAS CONCERNED ABOUT HEIL'S DECISION TO CONDUCT A FIELD ACTION IN LIEU OF A SAFETY RECALL.AFTER REVIEWING HEIL'S PRIOR RECALL HISTORY AND DISCUSSING THE FAILURES WITH INVOLVED FLEETS, ODI CONTACTED HEIL TO DISCUSS THE MATTER.DURING OUR DISCUSSION, THE SAFETY RISKS ASSOCIATED WITH A 6,000 GALLON GASOLINE TANKER SEPARATING FROM THE TOW BAR MECHANISM WERE DISCUSSED. AS A RESULT, HEIL DECIDED TO CONDUCT A SAFETY RECALL.

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NHTSA Action Number: EA05021

Date Opened: 2005-12-06

Date Closed: 2006-12-12

Manufacturer’s Name: VolvoeBay Car USA, LLC

Component Description: VEHICLE SPEED CONTROL

Recall Campaign: 06V441

Summary Description: THROTTLE CONTROL MALFUNCTION


Summary

ON NOVEMBER 14, 2006 VOLVOeBay SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING ETM FAILURES IN MODEL YEAR (MY) 1999 THROUGH 2001 VOLVOeBay MODELS (NOT INCLUDING THE S40 AND V40), MY 2002 S60 AND V70 WITH NATURALLY ASPIRATED ENGINES AND MY 2002 V70S.ACCORDING TO VOLVOeBay, ?A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.VOLVOeBay FURTHER STATED THAT,THIS RESULTED IN A HIGH NUMBER OF THESE VEHICLES GOING INTO LIMP HOME MODE WITHOUT NEED.?VOLVOeBay INDICATED THAT THIS WAS THE MOST SEVERE CONSEQUENCE OF AN ETM FAULT IN THE SUBJECT VEHICLES.THE RECALL REMEDY IS A SOFTWARE UPGRADE INTRODUCED BY VOLVOeBay ON MARCH 16, 2006 IN A CUSTOMER SATISFACTION PROGRAM.AT THE TIME OF THE NOTIFICATION 161,202 VEHICLES OF THE POPULATION OF 331,301 HAD ALREADY HAD THE SOFTWARE UPLOADED AND WERE THEREFORE NOT INCLUDED IN THE POPULATION COUNT OF THE RECALL. ODI?S ANALYSIS OF COMPLAINTS TO ODI AND VOLVOeBay, VOLVOeBay FIELD REPORTS AND WARRANTY DATA FOUND THAT ETM FAILURE COULD RESULT IN (1) ENGINE STALL; (2) MECHANICAL LIMP MODE; (3) LUNGING FORWARD DURING LOW-SPEED DRIVING MANEUVERS; AND (4) FALTERING DURING HIGH SPEED MERGES OR WHEN CROSSING TRAFFIC.ODI IDENTIFIED 12 CRASHES RELATED TO ETM FAILURE, WITH 6 CAUSED BY LUNGING INCIDENTS, 3 CAUSED BY STALLING INCIDENTS, 2 CAUSED BY MECHANICAL LIMP MODE AND 1 FROM THE FALTERING CONDITION.ODI'S ANALYSIS OF COMPLAINT DATA AND INFORMATION OBTAINED FROM CONSUMER INTERVIEWS IDENTIFIED 1,289 INCIDENTS WITH SAFETY RELATED CONSEQUENCES (389.1 PER 100,000 VEHICLES), INCLUDING 479 INVOLVING ENGINE STALL (144.6 PER 100,000 VEHICLES) AND 729 INVOLVING MECHANICAL LIMP MODE (220.0 PER 100,000 VEHICLES).ODI'S ANALYSIS OF WARRANTY CLAIM NARRATIVE TEXT SHOWS AT LEAST 14,965 WARRANTY CLAIMS WITH CODES INDICATING AN ETM FAULT RESULTING IN VEHICLE OPERATION IN MECHANICAL LIMP MODE (4.5% OF THE SUBJECT VEHICLES). VOLVOeBay?S RECALL ADDRESSES ODI?S SAFETY CONCERNS WITH ETM FAILURES.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES TO DETERMINE IF ADDITIONAL ACTION IS REQUIRED.THIS ENGINEERING ANALYSIS IS CLOSED.

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NHTSA Action Number: PE05066

Date Opened: 2005-12-05

Date Closed: 2006-03-24

Manufacturer’s Name: FordeBay Motor Company

Component Description: EXTERIOR LIGHTING:BRAKE LIGHTS

Recall Campaign:

Summary Description: BRAKE LIGHTS INOPERATIVE


Summary

THIS PE WAS OPENED BASED ON TECHNICAL SERVICE BULLETIN (TSB) #05-6-19 ISSUED BY FORDeBay MOTOR COMPANY AND SERVICE BULLETIN #09-008/5 ISSUED BY MAZDAeBay MOTOR CORPORATION TO ADDRESS CONCERNS OF THE CENTER HIGH MOUNTED STOP LIGHT (CHMSL) WIRING HARNESS CHAFFING. THE TSB'S AFFECTED THE FORDeBay SUPER CAB AND MAZDAeBay CAB PLUS VEHICLES ONLY.SERVICE TECHNICIANS CONTACTED THE FORDeBay HOTLINE BECAUSE IT WAS DIFFICULT FOR THE TECHNICIANS TO DIAGNOSE AND LOCATE THE CAUSE OF THE INOPERATIVE BRAKE LIGHTS.FORDeBay AND MAZDAeBay ISSUED THE TSB'S TO AID TECHNICIANS IN THE IDENTIFICATION AND REPAIR OF THE WIRE CHAFE CONDITION.OF ALL WARRANTY CLAIMS SUBMITTED TO FORDeBay FOR BRAKE LAMP FAILURE, FORDeBay IDENTIFIED ONLY 120 THAT WERE RELATED TO WIRE CHAFE NEAR THE CHMSL, AND MOST (115 OF THE 120) WERE REPORTED FOR THE SUPER CAB CHMSL. ODI'S REVIEW OF FORDeBay'S WARRANTY CLAIMS AND COMPLAINT DATA REVEALS A DECLINING TREND FOR THE SUPER CAB AND THAT TREND CLOSELY PARALLELS THE TREND FOR THE STANDARD CAB AS WELL.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

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Complaints List



SaleBestseller No. 1
XTOOL D7 Bidirectional OBD2 Scanner: 2025 Scan Tool with ECU Coding, All System Car Scanner Diagnostic Tool, 36+ Resets, Battery Registration, Crank Sensor Relearn, FCA, CANFD & DoIP, 3-Year Update
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Bestseller No. 2
XTOOL D8S Bidirectional Scan Tool 2025 Upgraded Ver. of D8 Scanner, OBD2 Scanner Diagnostic Tool, Topology Mapping, ECU Coding, 38+ Resets, FCA, CAN FD&DoIP, All System Scanner for Car, 3-Year Update
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Bestseller No. 3
XTOOL D5S OBD2 Scanner - 2025 Code Reader for Cars & Trucks with 15 Reset Functions, Crank Sensor Relearn, FCA AutoAuth, CAN FD for GM, Engine ABS SRS Transmission Car Diagnostic Tool
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SaleBestseller No. 4
XTOOL D8S OBD2 Scanner: 2025 Upgrade of D8, Bidirectional Scan Tool with 3-Year Update, Topology Mapping, FCA AutoAuth, ECU Coding, 38+ Resets, All Systems Car Scanner Diagnostic Tool, CANFD/DoIP
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Bestseller No. 5
XTOOL D8W Wireless Bidirectional Scan Tool, 2025 OBD2 Scanner with Topology, FCA AutoAuth, 3-Year Updates, ECU Coding, PMI, 38+ Resets, Full Diagnostic Scanner for Car, Crankshaft Relearn, CAN FD/DoIP
  • 2025 Newest Upgraded Wireless Car Diagnostic Scanner Puts $2,000 Scan Tools to Rest: Upgrade Ver. of D8BT/D7W, wireless ver. of D8S, XTOOL D8W obd2 scanner diagnostic tool targeted for professional US mechanics/workshops/family garage, with 4+64 GB high-end hardware, 20X faster Built-in WIFI connection, More Stable than BT, packs high-level comprehensive, easy to use features: Topology Mapping, ECU Coding, Guided Functions, PMI Function, 4K+ Active Tests, All System Diagnosis, 38+ Maintenance and more, FCAeBay/CAN FD/DoIP, Pre/Post Scan, Diagnostic Report V2.0, etc. offers the “dealership” diagnosis, isn’t it a Top Pick Scan Tool in this budget
  • Super Powerful WI-FI Communication, Extraordinary Built-in Wireless Capability: The WI-FI connection, the advanced version of BT, enables the D8W car scanner diagnostic tool to connect directly to vehicles more quickly, easily by simply plugging in the VCI, with the built-in Wi-Fi inside. No additional WiFi signal is required. Its Max high-speed 64 Mbps transmission speed, 33 ft-66 ft or further diagnostic distance, and stable connectivity, makes it the winner surpasses traditional BT scanners, more stable, faster, supports longer distance, convenient, and easy to plug and play
  • Topology Mapping/OE-Level Full Systems Diagnostics/Bi Directional Scan Tool/4000+ Active Test: D8W topology scanner for car can scan, display all modules with a color topology structure, and view faults at a glance, comparable to other $1,200 to $2,000 scan tools in the market. It also features full-featured bidirectional ability such as Compression Test, Mirror/Sunroof Test, etc., save costs from "dearlership", covers more vehicles for ChryslereBay 2018+. Please check compatibility with us before purchase
  • Advance ECU Coding/ECU Configuration/Guided Function/PMI: XTOOL D8W advanced automotive scanner diagnostic tool has the abilities to perform ECU Coding for VWeBay/for AudieBay/for Skoda/for BENZ/for BMWeBay/for MitsubishieBay are designed to unleash the hidden function like turn off the seat belt buzzer and improve car performance. Guided functions for VWeBay/for AudieBay/for Skoda/for BMWeBay. New launched PMI function for FordeBay, for LincolneBay, for MazdaeBay supports program module data into new modules to finish replacement. Note: Please check compatibility with VIN, and Modules needed to program
  • 38+ Services/Calibration/Initialization/Matching/Relearn Functions: D8W wireless bidirectional obd2 scanner performs more than 38 comprehensive service functions for 10,000+ vehicles including Oil reset, EPB, SAS, Throttle, BMS reset, ABSeBay Bleed, injector coding, Fuel Trim Reset, Cylinder Power Balance, Crankshaft Sensors Relearn, Zero Point Calibration, Fuel Injector Balance, Language Change, Stop/Start Reset, A/F Reset, PMI function, etc. Note: Special Functions do NOT work on all cars

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