After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE08035
Date Opened: 2008-05-13
Date Closed: 2008-09-17
Manufacturer’s Name: Ford
Motor Company
Component Description: ELECTRICAL SYSTEM
Summary Description: ENGINE COMPARTMENT FIRES
Summary
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
NHTSA Action Number: PE08034
Date Opened: 2008-05-09
Date Closed: 2008-08-28
Manufacturer’s Name: IC CORPORATION
Component Description: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Recall Campaign: 08V353
Summary Description: SCHOOL BUS STALLING
Summary
THIS PE WAS OPENED AFTER ODI BECAME AWARE OF 7 EVENTS ON SCHOOL BUSES WHERE THE FUSE FOR THE ECMOVERHEATED AND BURNED THE FUSE HOLDER AND/OR FUSE HOLDER TERMINALS.ONCE OVERHEATING OF THE FUSE HOLDER OCCURS, THE FUSE BLADES WOULD NO LONGERBE SECURED IN THE PLASTIC HOLDER, THUS INTERRUPTING THE ELECTRICAL FLOW.THE COMPLAINTS CENTERED AROUNDEITHER A NO-START, HARD START, ERRATIC ENGINE PERFORMANCE OR ENGINE STALLING. ODI WAS ALSO AWARE OF REPORTED BATTERY BOX FIRES. THEPE WAS OPENED TO EXAMINE THE SAFETY SIGNIFICANCE AND GAIN A TECHNICAL UNDERSTANDING OF THIS PROBLEM.AFTER DISCUSSIONS WITH ODI AND FURTHER REVIEW OF FIELD INCIDENTS, IC DECIDED THE PROPER WAY TO HANDLE THIS ISSUE WAS TO CONDUCT A SAFETY RECALL DURING WHICH THEY WILLREPLACE THE FUSE HOLDERS AND THE POWER ELECTRICAL CONNECTOR ON THE AFFECTED VEHICLES.THIS RECALL ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION. THEREFORE, THIS INVESTIGATION IS CLOSED.
Read More...NHTSA Action Number: EQ08006
Date Opened: 2008-05-01
Date Closed: 2008-08-27
Manufacturer’s Name: Bendix Commercial Vehicle Systems, LLC
Component Description: PARKING BRAKE
Recall Campaign: 08V263
Summary Description: BENDIX SR-7 SPRING BRAKE MOD. VALVES
Summary
ON 6/7/07 BENDIX FILED A 573 DEFECT INFORMATION REPORT STATING CERTAIN SR-7 SPRING BRAKE MODULATING VALVES MIGHT INTERMITTENTLY FAIL.UNAUTHORIZED CHANGES TO THE MANUFACTURING OF THESE VALVES CAN CAUSE THE INTERNAL CHECK VALVE RUBBER TO BECOME DEFORMED.THIS CAN CREATE A LEAK THAT MAY DELAY THE APPLICATION OF THE PARKING BRAKE, IN SOME CASES LEADING TO A VEHICLE ROLLAWAY.A ROLLAWAY EVENT MIGHT CAUSE DAMAGE TO PERSONAL PROPERTY AND/OR HARM TO OTHER MOTORISTS/PEDESTRIANS. RMD MAILED INFORMATION REQUEST LETTERS TO 6 VEHICLE OEMS ON 5/22/08.IN RESPONSE TO THIS LETTER, KOVATCH MOBILE EQUIPMENT FILED 08V-263, SELECT TRUCKS REFURBISH CENTER IS A SUBSIDIARY OF DAIMLER?S AND COVERED UNDER 07V-302, AND SST TRUCK COMPANY IS A SUBSIDIARY OF IC CORP AND COVERED UNDER 07V-314.LINK-BELT CONSTRUCTION EQUIPMENT AND ROSENBAUER MOTORS DID NOT USE THESE VALVES CERTIFIED FOR HIGHWAY USE BUT WILL HAVE THEIR UNITS REPAIRED.PROTECTED VEHICLES INC. RETURNED ALL THEIR RECALLED EQUIPMENT TO BENDIX IN EARLY 2007.IR RESPONSES CAN BE FOUND BELOW OR IN THE DOCUMENT REPOSITORY.THIS EQ IS CLOSED.
NHTSA Action Number: EA08009
Date Opened: 2008-04-28
Date Closed: 2009-12-16
Manufacturer’s Name: Mercedes-Benz USA, LLC
Component Description: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary Description: BRAKE LINE CHAFE
Summary
ANALYSIS OF COMPLAINTS TO ODI AND MERCEDES AND WARRANTY CLAIM DATA SUBMITTED BY MERCEDES INDICATES THAT THE ALLEGED DEFECT HAS OCCURRED AT A LOW RATE (36.5 COMPLAINTS PER 100,000 VEHICLES AND 0.29 PERCENT WARRANTY CLAIM RATE), WITH NO DISCERNABLE DEFECT TREND INDICATING THAT THE RATE OF CHAFING RELATED BRAKE LINE FAILURES IS INCREASING.THERE HAVE BEEN NO NEW COMPLAINTS SINCE JANUARY 2009.WHEN THE ANALYSIS IS LIMITED TO INCIDENTS OF BRAKE LINE LEAKAGE THAT RESULTED IN ALLEGATIONS OF REDUCED BRAKE EFFECTIVENESS, THE RATE DROPS EVEN FURTHER (22.3 COMPLAINTS PER 100,000 VEHICLES AND 0.04 PERCENT WARRANTY CLAIM RATE). MERCEDES PROVIDED DATA SHOWING THAT IN THE RARE INSTANCES WHEN CHAFING DID PROGRESS TO BRAKE LINE LEAKAGE THE DRIVER WOULD BE IMMEDIATELY ALERTED TO A PROBLEM BY ILLUMINATION OF THE BRIGHT YELLOW ESP/BAS WARNING LAMP AND CHANGES IN BRAKE PEDAL FEEL.CONTINUED OPERATION WITH A LEAKING BRAKE LINE WOULD RESULT IN ILLUMINATION OF THE BRIGHT RED BRAKE WARNING LAMP AND AN AUDIBLE CHIME DUE TO LOW MASTER CYLINDER RESERVOIR LEVEL. CONTINUED OPERATION WITH THE BRAKE WARNING LAMP ILLUMINATED WOULD ULTIMATELY DRAIN THE RESERVOIR FOR THE AFFECTED CIRCUIT, RESULTING IN LOSS OF THE CIRCUIT AND AN APPROXIMATELY 80% INCREASE IN STOPPING DISTANCES. SURVEYS CONDUCTED BY ODI AND VRTC INDICATE THAT ROUTING ANOMALIES MAY BE MORE COMMON THAN THE COMPLAINT AND WARRANTY DATA SUGGEST FOR THE SUBJECT LINE BUNDLE, WITH LINE CONTACT OR OTHER ROUTING ANOMALY NOTED IN 13 OF 51 VEHICLES SURVEYED BY ODI AND VRTC (25.5%).WHILE EVIDENCE OF CONTACT BETWEEN THE FUEL LINE AND SUBJECT BRAKE IN A PARTICULAR VEHICLE IS NOT NECESSARILY PREDICTIVE OF EVENTUAL LINE FAILURE/LEAKAGE, SIGNIFICANT CHAFING WEAR WAS NOTED IN TWO SURVEY VEHICLES (3.9%).TO ADDRESS CONCERNS WITH LINE ROUTING AND ENSURE THAT LINES WITH EVIDENT CHAFING DO NOT PROGRESS TO A LEAK CONDITION, MERCEDES WILL CONDUCT AN OWNER NOTIFICATION PROGRAM INSTRUCTING OWNERS TO BRING THE VEHICLES TO A DEALER FOR A FREE INSPECTION AND REPAIR.LINES THAT DO NOT HAVE A SPACER (RUBBER GROMMET OR OMEGA-CLIP) BETWEEN THE SUBJECT FUEL AND BRAKE LINES WILL HAVE AN OMEGA-CLIP SPACER INSTALLED TO ENSURE ADEQUATE CLEARANCE BETWEEN THE LINES.BRAKE LINES WITH CHAFE MARKS WILL BE REPLACED. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED. FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-009 CLOSING REPORT.
NHTSA Action Number: PE08031
Date Opened: 2008-04-28
Date Closed: 2008-08-29
Manufacturer’s Name: BMW of North America, LLC
Component Description: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Summary Description: EXHAUST PIPE BURNS
Summary
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION BASED ON THREE CONSUMER REPORTS.THE COMPLAINANTS REPORTED BEING BURNED ON THEIR LEGS BY THE HOT EXHAUST PIPE TIP WHILE THEY WERE REMOVING CARGO ITEMS FROM THE REAR HATCH AREA OF THEIR VEHICLES.THE MINI COOPER S MODEL HAS DUAL EXHAUST PIPE TIPS THAT ARE LOCATED AT THE CENTER LINE OF THE VEHICLEUNDER THE REAR BUMPER.THE EXHAUST PIPE TIPS EXTEND BEYOND THE EDGE OF THE BUMPER.ODI IS UPGRADING THIS INVESTIGATION TO ENGINEERING ANALYSIS EA08-020 BASED ON INFORMATION PROVIDED BY BMW IN RESPONSE TO ODI'S PE08-031 INFORMATION REQUEST LETTER.
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