After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE08040
Date Opened: 2008-07-02
Date Closed: 2008-10-29
Manufacturer’s Name: Hyundai
Motor America
Component Description: SUSPENSION
Summary Description: REAR SUSPENSION TRAILING ARM FAILURE
Summary
IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) DURING THIS PRELIMINARY EVALUATION, HYUNDAI PROVIDED ODI WITH 15 ALLEGATIONS OF CORROSION FAILURE OF THE LEFT- AND/OR RIGHT-REAR SUSPENSION TRAILING ARM.THREE OF THE 15 CONSUMERS ALLEGED A LOSS OF VEHICLE CONTROL AS A RESULT OF A REAR TRAILING ARM CORROSION FAILURE.SIMILARLY, ODI HAS RECEIVED 12 COMPLAINTS OF REAR TRAILING ARM FAILURE (ONE IS A DUPLICATE OF A COMPLAINT FILED WITH HYUNDAI).OF THE 12 ODI COMPLAINTS, 4 CONSUMERS ALLEGE A LOSS OF VEHICLE CONTROL. IN TOTAL, ODI IS AWARE OF 26 CONSUMER ALLEGATIONS OF REAR TRAILING ARM CORROSION FAILURES AND 7 ALLEGATIONS THAT THE FAILURES AFFECTED VEHICLE CONTROL.ALL OF THESE VEHICLES HAVE BEEN OPERATED PRIMARILY IN SALT BELT STATES (CONNECTICUT, DISTRICT OF COLUMBIA, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MARYLAND, MAINE, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VIRGINIA, VERMONT, WISCONSIN AND WEST VIRGINIA).HYUNDAI IMPLEMENTED A DESIGN CHANGE IN THE MODEL YEAR 2003 PRODUCTION TO ADDRESS THE CORROSION ISSUE.THUS, THE SCOPE OF THE ENGINEERING ANALYSIS WILL BE VEHICLES MANUFACTURED IN MYS 2001 THROUGH 2003 AND SOLD IN SALT BELT STATES.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-023) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
NHTSA Action Number: EA08011
Date Opened: 2008-07-01
Date Closed: 2009-08-21
Manufacturer’s Name: MITSUBISHI CARIBBEAN
Component Description: ELECTRICAL SYSTEM
Summary Description: PASSENGER DOOR FIRE
Summary
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
NHTSA Action Number: PE08039
Date Opened: 2008-06-25
Date Closed: 2008-10-27
Manufacturer’s Name: MACNEIL AUTOMOTIVE PRODUCTS LIMITED
Component Description: EQUIPMENT
Summary Description: ACCELERATOR PEDAL-FLOOR MAT INTERFERENCE
Summary
THE OFFICE OF DEFECTS INVESTIGATION (ODI) IS AWARE OF 12 REPORTS SINCE 2005 THAT ALLEGE UNWANTED ACCELERATION ON A VARIETY OF DIFFERENT MODEL YEAR 2006 AND 2007 VEHICLES (FORD MUSTANG; CHEVROLET COBALT; GMC SIERRA 2500; ACURA MDX; HONDA RIDGELINE; HYUNDAI AZERA AND SANTA FE; AND TOYOTA 4RUNNER, AVALON, CAMRY, AND TUNDRA) EQUIPPED WITH A VARIETY OF DIFFERENT AFTERMARKET WEATHERTECH BRAND ALL-WEATHER FLOOR MATS AND FLOORLINER FLOOR COVERINGS MANUFACTURED BY MACNEIL.NONE OF THE VEHICLE/MAT COMBINATIONS HAD MORE THAN ONE COMPLAINT.NONE OF THE COMPLAINTS ALLEGED ANY CRASHES OR INJURIES.WEATHERTECH BRAND ALL-WEATHER FLOOR MATS ARE A FLAT-PATTERN FLOOR COVERING MADE OF A FLEXIBLE RUBBER MATERIAL THAT HAVE DEEPLY SCULPTED CHANNELS DESIGNED TO TRAP MOISTURE AND DEBRIS.WHILE THEY ARE NOT CUSTOMIZED TO FIT ANY PARTICULAR MAKE OR MODEL VEHICLE, MACNEIL RECOMMENDS ANY ONE OF APPROXIMATELY 80 DIFFERENT SHAPED DESIGNS FOR EACH SPECIFIC MAKE, MODEL AND MODEL YEAR VEHICLE BASED ON ITS OWN BEST FIT CRITERIA.ALL-WEATHER FLOOR MATS UTILIZE A NIBBED BACKING AND/OR A RIDGED NON-SKID PATTERN TO LIMIT MOVEMENT BETWEEN THE MAT AND THE VEHICLE FLOOR BOARD.WEATHERTECH ALSO SELLS FLOORLINERS, WHICH ARE RIGID PLASTIC FLOOR COVERINGS THAT ARE CONTOURED TO FIT SPECIFIC MAKE, MODEL, AND MODEL YEAR VEHICLES.FLOORLINERS APPEAR TO RELY PRIMARILY ON THEIR FORM FITTING SHAPE TO LIMIT MOVEMENT BETWEEN THE MAT AND THE VEHICLE FLOOR BOARD.HOWEVER, MACNEIL DOES WARN CONSUMERS, IF SO EQUIPPED, PLEASE BE SURE TO USE ANY RETENTION DEVICES SUPPLIED WITH VEHICLE MATS.IN GENERAL, VARIOUS VEHICLE, MAT AND USE FACTORS CAN CONTRIBUTE TO THE POTENTIAL FOR FLOOR MAT INTERFERENCE WITH ACCELERATOR PEDAL TRAVEL.VEHICLE FACTORS CAN INCLUDE PEDAL AND FLOOR PAN DESIGN.MAT FACTORS CAN INCLUDE THICKNESS AND GEOMETRY, PARTICULARLY AFFECTING THE ORIENTATION OF THE LEADING EDGE IN THE VICINITY OF THE ACCELERATOR PEDAL.USE FACTORS THAT HAVE BEEN OBSERVED IN INTERFERENCE INCIDENTS INCLUDE FAILURE TO REMOVE ORIGINAL FLOOR MATS WHEN INSTALLING NEW MATS (I.E., STACKED FLOOR MATS), INSTALLING PASSENGER SIDE MATS ON THE DRIVER'S SIDE, INSTALLING MATS IN AN IMPROPER ORIENTATION (E.G., BACKWARDS, UPSIDE DOWN), AND FAILURE TO USE RETENTION DEVICES.ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREND AT THIS TIME WITH ANY PARTICULAR APPLICATIONS OF WEATHERTECH BRAND ALL-WEATHER FLOOR MATS AND/OR FLOORLINER FLOOR COVERINGS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
NHTSA Action Number: RQ08004
Date Opened: 2008-06-24
Date Closed: 2008-11-03
Manufacturer’s Name: Blue Bird Body Company
Component Description: SUSPENSION:FRONT
Summary Description: FRONT AXLE / TIRE OVERLOAD
Summary
BLUE BIRD IS IMPLEMENTING VARIOUS WEIGHT REDUCTION, WEIGHT REDISTRIBUTION , AND CAPACITY UPGRADE INITIATIVES TO IMPROVE THEFRONT AXLE / TIRE OVER-LOAD CONDITION OF THE AFFECTED VEHICLES.ODI IS PRIMARILY CONCERNED ABOUT BLUE BIRD'S INITIATIVE TO UPRATE THE FRONT TIRE BY REQUIRING OWNERS TO MAINTAIN 130 PSI INFLATION PRESSURE.IN RESPONSE TO ODI'S CONCERNS, BLUE BIRD WILL SUPPLEMENT THEIR ORIGINAL REMEDY PLAN OF PROVIDING NEW FRONT TIRES AND NEW TIRE CERTIFCATION LABELS SPECIFYING THE 130 PSI INFLATION REQUIREMENT WITH INTIATIVES TO: (1) INSTALL AN ON-BOARD TIRE INFLATION SYSTEM CAPABLE OF PROVIDING 130 PSI; (2) INSTALL A PLACARD ON THE DASH PANEL AS A ONGOING REMINDER TO OWNERS OF THE NEED TO MAINTAIN PROPER INFLATION PRESSURE; AND (3) INVESTIGATING THE POSSIBLITY OF PERIODICALLY REMINDING OWNERS OF THE IMPORTANCE OF MAINTAINING SPECIFIED TIRE PRESSURE.ODI REMAINS GENERALLY CONCERNED ABOUT FRONT TIRES INSTALLED IN MOTOR HOMES BECAUSE ODI'S EXPERIENCE HAS SHOWN THAT MOTOR HOME OWNERS ARE FREQUENLTY UNABLE OR UNWILLING TO MAINTAIN HIGH INFLATION PRESSURES IN THEIR TIRES.SEE ODI'S CLOSING REPORT FOR ADDITIONAL OBSERVATIONS / DETAILS REGARDING THIS.
Read More...NHTSA Action Number: EQ08010
Date Opened: 2008-06-23
Date Closed: 2008-12-03
Manufacturer’s Name: Dometic Corporation
Component Description: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Recall Campaign: 08V281
Summary Description: DOMETIC CORPORATION TWO-DOOR REFRIGERATO
Summary
ON 04/11/08 DOMETIC FILED A DEFECT REPORT STATING CERTAIN TWO-DOOR REFRIGERATORS CONTAIN A BOILER TUBE THAT MAY FATIGUE AND DEVELOP A CRACK.SHOULD A CRACKED BOILER TUBE RELEASE A CONCENTRATED AMOUNT OF COOLING LIQUID AND AN IGNITION SOURCE IS PRESENT, A FIRE MAY OCCUR. A FIRE CAN CAUSE PERSONAL INJURY TO VEHICLE OCCUPANTS. RMD MAILED INFORMATION REQUEST LETTERS TO 227 COMPANIES ON 7/1/2008 AND AGAIN ON 9/30/2008.FROM THOSE MAILINGS, 78 COMPANIES INSTALLED THESE REFRIGERATORS INTO MOTOR VEHICLES AND SUBSEQUENTLY FILED DEFECT REPORTS WITH NHTSA, 89 COMPANIES SUBMITTED WRITTEN RESPONSES BUT WERE NOT REQUIRED TO FILE A DEFECT REPORT, AND 28 COMPANIES FAILED TO SUBMIT A WRITTEN RESPONSE TO RMD'S INFORMATION REQUEST LETTERS.32 LETTERS WERE UNDELIVERABLE.NOTES FOR EACH MAILING CAN BE FOUND ATTACHED BELOW OR IN THE DOCUMENT REPOSITORY.THIS EQ IS CLOSED.
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