After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE08043
Date Opened: 2008-07-17
Date Closed: 2008-08-08
Manufacturer’s Name: Harley-Davidson
Motor Company
Component Description: FUEL SYSTEM, GASOLINE:DELIVERY
Recall Campaign: 08V357
Summary Description: MOTORCYCLE STALLING
Summary
THE SUBJECT FUEL FILTER HOUSING (P/N 62229-08) CRACKS, RESULTING IN SUDDEN ENGINE STALL DUE TO UNREGULATED FUEL PRESSURE.HARLEY-DAVIDSON HAS MODIFIED THE HOUSING WITH A NEW PART NUMBER 62229-08A.SHORTLY AFTER OPENING THIS PE, ODI RECEIVED HARLEY'S DEFECT NOTIFICATION INDICATING THAT THE SUBJECT VEHICLES WERE BEING RECALLED TO INSTALL THE NEW FUEL FILTER HOUSING.WITH THAT RECALL, RECEIVED PRIOR TO RELEASE OF OUR INFORMATION REQUEST, THIS INVESTIGATION IS CONCLUDED.
NHTSA Action Number: PE08044
Date Opened: 2008-07-17
Date Closed: 2008-09-03
Manufacturer’s Name: Hyundai Motor America
Component Description: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Recall Campaign: 08V429
Summary Description: ENGINE STALLING - FUEL PUMP FAILURE
Summary
ON AUGUST 19, 2008, HYUNDAI SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING FUEL PUMP FAILURE RESULTING IN ENGINE STALL IN APPROXIMATELY 65,000 MODEL YEAR 2008 HYUNDAI ELANTRA VEHICLES WITH 2.0 LITER BETA ENGINES PRODUCED FROM NOVEMBER 5, 2007, THROUGH JUNE 28, 2008 (NHTSA RECALL NO. 08V-429, HYUNDAI CAMPAIGN 086).THE RECALLED VEHICLES ARE EQUIPPED WITH FUEL PUMPS MANUFACTURED WITH UPPER BODY COMPONENTS FROM A DIFFERENT SUPPLIER THAN THOSE MANUFACTURED PRIOR TO NOVEMBER 5, 2007.ACCORDING TO HYUNDAI, THE NEW SUPPLIER'S UPPER BODY COMPONENTS HAD INCORRECT DIMENSIONAL CHARACTERISTICS RESULTING IN MISALIGNMENT OF THE ARMATURE SHAFT, WHICH CAUSED SOME OF THE FUEL PUMPS TO EXPERIENCE POOR BRUSH-TO-COMMENTATOR CONTACT CONDITIONS THAT COULD RESULT IN ENGINE STALL. THE USE OF ETHANOL BLEND FUEL, CONTAINING UP TO 10 PERCENT ETHANOL, CAUSES A FILM BUILD-UP THAT CREATES HIGH RESISTANCE BETWEEN THE BRUSH AND COMMUTATOR.THE MISALIGNED ARMATURE SHAFT PREVENTS THE BRUSH AND COMMUTATOR FROM MAKING SUFFICIENT CONTACT TO OVERCOME THE HIGH RESISTANCE FILM BUILD-UP, THEREFORE PRODUCING LESS PUMPING PRESSURE THAN REQUIRED TO SUPPLY THE FUEL INJECTION SYSTEM. SIXTY-FOUR OF THE COMPLAINTS (72%), INCLUDING THE CRASH AND INJURY ALLEGATION, INVOLVE THE RECALLED VEHICLES.THE COMPLAINT RATE IN THE SUBJECT VEHICLE POPULATION IS 98.5 PER 100,000 VEHICLES, COMPARED WITH 21.4 IN THE REMAINING POPULATION, WHICH HAS ON AVERAGE BEEN IN SERVICE OVER A YEAR LONGER.THE WARRANTY CLAIM RATE IS ALSO SIGNIFICANTLY HIGHER IN THE RECALLED VEHICLES, WHICH HAD 569 CLAIMS (0.9 PERCENT CLAIM RATE) COMPARED WITH 126 CLAIMS IN THE REMAINING POPULATION (0.1 PERCENT CLAIM RATE). HYUNDAI WILL REPLACE THE FUEL PUMP SUBASSEMBLIES IN THE RECALLED VEHICLES FREE OF CHARGE.THIS PRELIMINARY EVALUATION IS CLOSED WITH HYUNDAI'S RECALL.
NHTSA Action Number: PE08042
Date Opened: 2008-07-16
Date Closed: 2008-10-15
Manufacturer’s Name: General Motors, LLC
Component Description: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Recall Campaign: 08V456
Summary Description: WINDSHIELD WIPER MOTOR MODULE FAILURE
Summary
THIS INVESTIGATION DISCLOSED THAT WATER INTRUSION INTO THE WIPER MOTOR MODULE OF THE SUBJECT VEHICLES MAY LEAD TO INTERMITTENT OPERATION OR SUBSEQUENT TOTAL SYSTEM FAILURE.ANALYSIS OF DATA DISCLOSED THAT THE SUBJECT VEHICLES BUILT BETWEEN FEBRUARY 2003 AND MAY 2003 EXHIBITED HIGH WARRANTY CLAIM RATES.THE MANUFACTURED NOTIFIED NHTSA BY LETTER DATED SEPTEMBER 8, 2008, THAT A SAFETY RECALL PROGRAM HAS BEEN INITIATED FOR THE 13,358 VEHICLES BUILT DURING THIS TIME PERIOD.NHTSA HAS ASSIGNED NO. 08V-456 TO THIS SAFETY RECALL CAMPAIGN.CORRECTIVE ACTION WILL CONSIST OF REPLACING THE WIPER MODULE COVER, WHERE EVIDENCE OF WATER INTRUSION EXISTS.TO CORRESPOND WITH PARTS AVAILABILITY, THE DEALER BULLETIN AND OWNER NOTIFICATION LETTER ARE SCHEDULED FOR ISSUANCE IN NOVEMBER 2008.
Read More...NHTSA Action Number: EA08012
Date Opened: 2008-07-10
Date Closed: 2008-11-14
Manufacturer’s Name: Hyundai Motor America
Component Description: AIR BAGS:FRONTAL
Recall Campaign: 08V532
Summary Description: AIR BAG LIGHT ILLUMINATION
Summary
HYUNDAI IS CONDUCTING TWO SAFETY RECALLS TO CORRECT TWO SAFETY DEFECTS DESCRIBED BELOW.UNDER SAFETY RECALL 08V-532, HYUNDAI WILL INSTALL A VINYL PROTECTIVE SHIELD/COVER TO PREVENT SHORT CIRCUITS IN THE AIR BAG CONTROL MODULE CAUSE BY SPILLS OF LIQUIDS THAT SEEP INTO THE MODULE CONNECTOR. THIS ACTION APPLIES TO 78,369 MY 2001 VEHICLES (BUILT THROUGH 4/26/2001).THE AIR BAG CONTROL MODULE CONNECTOR IN MY 2001 VEHICLES BUILT AFTER 4/26/2001 IS COVERED BY THE CARPET.TO IMPROVE THE INTEGRITY OF THE SIDE IMPACT AIR BAG WIRING HARNESS UNDER THE DRIVER AND FRONT PASSENGER SEATS, HYUNDAI WILL INSTALL NEW CLIPS AND REVISE THE WIRING HARNESS ATTACHMENTS UNDER SAFETY RECALL 08V-533.THIS APPLIES TO 150,541 MY 2001 THROUGH MY 2002 VEHICLES (BUILT THROUGH 12/18/2001).HYUNDAI UPGRADED THE WIRING HARNESS ROUTING/CONNECTOR CLIP ON MY 2002 VEHICLES BUILT AFTER 12/18/2001.HYUNDAI DESIGNED THE SUBJECT VEHICLES (UNDER SAFETY RECALL 08V-532) SUCH THAT THE AIR BAG CONTROL MODULE CONNECTOR IS LOCATED DIRECTLY BELOW THE CENTER CONSOLE CUP HOLDERS.SPILLAGE OF LIQUID FROM CUPS PLACED IN THE CUP HOLDERS MAY CONTAMINATE THE CONTROL MODULE AND THE CONNECTOR AND PREVENT PROPER DEPLOYMENT OF THE AIR BAGS.IN ADDITION, IN THE SUBJECT VEHICLES UNDER SAFETY RECALL 08V-533, HYUNDAI LOCATED A WIRING HARNESS FOR THE SIDE IMPACT AIR BAGS UNDER EACH FRONT SEAT.MOVEMENT OF THE SEAT OR PLACEMENT OF OBJECTS UNDER THE SEAT MAY DISTURB THE ELECTRICAL CONNECTION IN THE SIDE IMPACT AIR BAG WIRING CIRCUIT.FOR EACH OF THE ABOVE DESCRIBED CONDITIONS, THE AIR BAG WARNING LIGHT WILL ILLUMINATE WHEN THE VEHICLE DIAGNOSTIC SYSTEM DETECTS A FAULT.THIS INVESTIGATION IDENTIFIED SEVERAL CRASH REPORTS (TWO FATAL AND 17 CRASH REPORTS RESULTING IN NINE INJURY REPORTS) THAT INCLUDED ALLEGATIONS OF PRIOR AIR BAG WARNING LIGHT ILLUMINATION AND NON-DEPLOYMENT OF THE AIR BAGS, WHICH ARE NOT INCLUDED IN THE FAILURE REPORT SUMMARY.THIS ENGINEERING ANALYSIS IS CLOSED (SEE RECALLS 08V-532 & 08V533).
NHTSA Action Number: PE08041
Date Opened: 2008-07-09
Date Closed: 2008-10-28
Manufacturer’s Name: Toyota Motor Corporation
Component Description: STEERING:COLUMN
Summary Description: STEERING INTERMEDIATE SHAFT BINDING
Summary
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION, PE08-041, TO INVESTIGATE ALLEGATIONS OF STEERING BINDING OR INCREASED STEERING EFFORT CAUSED BY CORROSION OF STEERING INTERMEDIATE UNIVERSAL JOINTS IN MODEL YEAR (MY) 2004 TOYOTA SIENNA VEHICLES.TOYOTA'S RESPONSE TO ODI'S REQUEST FOR INFORMATION IN PE08-041 INDICATED THAT TOYOTA HAS BEEN INVESTIGATING REPORTS OF INCREASED STEERING EFFORT IN MY 2004 THROUGH 2006 SIENNA VEHICLES SINCE 2005. TOYOTA DETERMINED THAT A COMBINATION OF THERMAL DAMAGE AND SUBSEQUENT WATER INTRUSION COULD LEAD TO CORROSION OF THE LOWERMOST UNIVERSAL JOINT INSTALLED ON THE STEERING INTERMEDIATE SHAFT OF THE SUBJECT VEHICLES. TOYOTA HAS MADE PRODUCTION CHANGES SINCE SEPTEMBER 2006 TO ADDRESS THESE CONCERNS AND HAS ISSUED TWO TECHNICAL SERVICE BULLETINS TO ITS DEALERSHIPS TO PROVIDE INSTRUCTIONS ON DIAGNOSING AND REPAIRING COMPLAINTS RELATED TO CORROSION OF THE INTERMEDIATE SHAFT. TOYOTA HAS NOT DETERMINED THAT A SAFETY DEFECT EXISTS IN THE STEERING SYSTEM OF THE TOYOTA SIENNA VEHICLES AND PROVIDED TEST DATA SHOWING THAT THE EFFECT ON STEERING EFFORT IS MINIMAL, EVEN FOR PARTS WITH RELATIVELY SEVERE CORROSION. ODI ANALYZED COMPLAINT AND WARRANTY DATA RELATING TO THE FOLLOWING SYMPTOMS: (1) STEERING INTERMEDIATE SHAFT BINDING OR LOCKING; (2) CORROSION OF THE STEERING INTERMEDIATE SHAFT UNIVERSAL JOINT; (3) COMPLAINTS OF INCREASED EFFORT TO TURN THE STEERING WHEEL FROM NEUTRAL OR RETURN TO NEUTRAL AFTER TURNING (E.G., HARD STEERING OR STEERING BINDING); OR (4) NOISE WHILE STEERING.THESE ANALYSES REVEALED THAT THE SUBJECT VEHICLES HAVE EXPERIENCED A TOTAL COMPLAINT RATE OF 81.0 PER 100,000 VEHICLES AND A TOTAL WARRANTY CLAIM RATE OF 3.0 PERCENT.ODI'S ANALYSIS FOUND THAT APPROXIMATELY TWO-THIRDS OF COMPLAINTS WERE FOR NOISE ONLY.SIMILAR ANALYSIS OF THE WARRANTY DATA SHOWED THAT 91 PERCENT WERE RELATED TO NOISE CONCERNS. ODI HAS UPGRADED THIS INVESTIGATION TO AN ENGINEERING ANALYSIS (EA08-024) TO CONDUCT TESTING TO ASSESS THE EFFECT OF THE ALLEGED DEFECT ON STEERING EFFORT IN THE SUBJECT VEHICLES.
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