After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: AQ09001
Date Opened: 2009-03-26
Date Closed: 2009-07-06
Manufacturer’s Name: CARFILO
Component Description: EXTERIOR LIGHTING
Recall Campaign: 05E069
Summary Description: HID REPLACEMENT KIT RECALL CAMPAIGNS
Summary
RMD IDENTIFIED SEVERAL HID REPLACEMENT LIGHTING RECALL CAMPAIGNS THAT APPEARED NOT TO HAVE BEEN CONDUCTED OR CONDUCTED IMPROPERLY.THE RECALL CAMPAIGNS AND MANUFACTURERS SUBJECT TO THIS INVESTIGATION WERE IDENTIFIED IN THE OPENING RESUME.RMD ISSUED INFORMATION REQUEST LETTERS TO EACH MANUFACTURER INQUIRING INTO THE STATUS OF EACH RECALL AND REQUESTING DOCUMENTATION WHERE NEEDED.WHERE THOSE LETTERS WERE EITHER RETURNED UNDELIVERED, OR A RESPONSE WAS NOT FORTHCOMING, NHTSA ATTEMPTED TO CONTACT EACH MANUFACTURER BY PHONE OR BY MAILING TO ALTERNATIVE ADDRESSES.WITH THE EXCEPTION OF THREE RECALL CAMPAIGNS, RMD WAS SUCCESSFUL IN CONTACTING THE MANUFACTURER, CONFIRMING THE STATUS OF A RECALL CAMPAIGN, COLLECTING MISSING OR CORRECTED RECALL DOCUMENTATION AND, WHERE NECESSARY, HAVING THE MANUFACTURER INITIATE ITS OWNER NOTIFICATION PROGRAM. THE THREE RECALL CAMPAIGNS FOR WHICH RMD WAS UNABLE TO CONFIRM THE CORRECT CONDUCT OF THE RECALL WERE 07E-084 (WU'S INTERNATIONAL
TRADE), 06E-066 (AUTO PAW TRADING, INC.) AND 06E-080 (LUCENT STYLES, INC.)IN 07E-084 AND 06E-066, RMD WAS UNABLE TO CONTACT THE MANUFACTURER AFTER NUMEROUS ATTEMPTS AND SUSPECTS THAT THOSE MANUFACTURERS ARE NO LONGER IN BUSINESS.IN 06E-066, A REPRESENTATIVE OF AUTO PAW TRADING CLAIMED THAT THE MANUFACTURER HAD TERMINATED ITS BUSINESS AND COULD NOT PRODUCE RECORDS TO SHOW ITS CONDUCTING OF THE CAMPAIGN.THE AGENCY HAS DECIDED THAT FURTHER AND SCARCE RESOURCES ARE NOT WARRANTED IN PURSUING THE FEW MANUFACTURERS WHOSE EXISTENCE IS NO LONGER CERTAIN.THIS AQ IS CLOSED.
NHTSA Action Number: EQ09002
Date Opened: 2009-03-24
Date Closed: 2010-02-04
Manufacturer’s Name: Long Chih Industrial Co., Ltd.
Component Description: EQUIPMENT:OTHER:LABELS
Recall Campaign: 09V176
Summary Description: LONG CHIH TRAILERS MISSING TIRE PLACARDS
Summary
ON MARCH 11, 2009, LONG CHIH INDUSTRIAL COMPANY LIMITED (LONG CHIH), LOCATED IN TAIWAN, NOTIFIED NHTSA THAT CERTAIN TRAILERS THAT HAD BEEN IMPORTED INTO THE U.S., MANUFACTURED BETWEEN 9/1/2005 AND 12/31/2008, FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) 110 IN THAT THEY DO NOT DISPLAY A TIRE PLACARD LABEL STATING THE REQUIRED TIRE SIZE, TIRE PRESSURE, AND MAXIMUM LOAD CAPACITY OF THE TRAILER.LONG CHIH, INDICATED THAT IT WOULD CONDUCT THIS RECALL, NOTIFY ALL U.S. CUSTOMERS AND PROVIDE THE REQUIRED LABEL FOR OWNERS TO APPLY TO THE TRAILER, ALONG WITH AN INFORMATION SHEET. ON 4/23/2009 IR LETTERS WERE WRITTEN TO 7 COMPANIES LONG CHIH IDENTIFIED AS U.S. IMPORTERS OF THESE TRAILERS.6 OF THE 7 COMPANIES PROMPTLY FILED NONCOMPLIANCE REPORTS WITH THIS OFFICE AND PROVIDED CUSTOMER INFORMATION TO LONG CHIH SO CUSTOMER NOTIFICATIONS COULD BE MAILED.ONE COMPANY, HASKELL CORP., STATED THEY NEVER PURCHASED OR IMPORTED THESE TRAILERS.AN ADDITIONAL COMPANY, STATE TRAILER SUPPLY, WAS IDENTIFIED IN CUSTOMS RECORDS NHTSA OBTAINED AS IMPORTING 100 OF THESE TRAILERS.INFORMATION REQUEST LETTERS WERE MAILED TO STATE TRAILER SUPPLY ON 4/23/2009 AND 7/21/2009, AND BOTH WERE UNANSWERED.AFTER PHONE CALLS, EMAILS, AND A FAX TO STATE TRAILER SUPPLY WITH THE INFORMATION THEY WOULD NEED TO FILE A NONCOMPLIANCE REPORT, STILL NO RESPONSE OR NONCOMPLIANCE REPORT WAS FILED.STATE TRAILER SUPPLY'S FAILURE TO REPLY TO THE IR LETTERS WILL BE REFERRED TO THE OFFICE OF THE CHIEF COUNCIL FOR FURTHER ACTION.THIS EQ IS CLOSED.
Read More...NHTSA Action Number: EA09004
Date Opened: 2009-03-20
Date Closed: 2010-08-12
Manufacturer’s Name: General Motors, LLC
Component Description: EXTERIOR LIGHTING:BRAKE LIGHTS
Summary Description: Turn Signal Lamps
Summary
GM designed the MY 2004 and 2005 Chevrolet Malibu and Malibu Maxx vehicles with a daytime running lamp (DRL) system that uses the same filament (the high power filament of a dual filament bulb) as the front turn signals.The high power filament operates at full battery voltage when functioning as a DRL.The DRL is illuminated whenever the headlamps are off, increasing the duty cycle of the front turn signal bulb.The MY 2003 and earlier Malibu vehicles (Malibu Maxx was not manufactured for sale in the U.S. prior to MY 2004) used a headlamp based design, operated at a reduced voltage, for the DRL function; GM reverted back to this design on the MY 2006 and later Malibu and Malibu Maxx vehicles. Filament based bulbs have a finite life (hours of illumination) for any given operating voltage.As a result, increasing the duty cycle of a bulb typically decreases the life span of the bulb.GM identified and addressed two front turn signal/DRL and rear turn signal bulb quality issues early in MY 2004 production, however vehicle warranty claims for failed bulbs continued to occur.To address the high warranty levels of bulb failures (90% of the warranty claims submitted to ODI by GM were bulb failures and 10% were socket failures), GM issued a technical service bulletin in March 2006 advising dealers to use a new specification of bulb when addressing service failures, and to also inspect the electrical sockets for thermal damage and replace if necessary.In June 2006 (after subject vehicle production ended) GM changed the turn signal bulb specification to that of the TSB bulb in vehicle production also.To date, ODI has not identified any allegations of crash, injury, or fire related to the alleged defect even though the subject vehicles have experienced 5 - 6 years of field exposure.ODI's analysis of consumer complaints, both VOQ and manufacturer, shows a declining trend.The warranty rate for turn signal bulb replacement is high however statistical analysis of the warranty data suggests that the majority of the original equipment bulbs have already been replaced.GM conducted a safety recall (06V-263) for MY 2004-2005 Cadillac XLR to replace the front turn signal/DRL bulbs and the electrical sockets.However GM advised that the turn signal/DRL bulbs/sockets on the subject vehicles differ from those on the recalled XLRs in several respects, including using bulb sockets with four electrical terminals as opposed to three, which improves the electrical connection, allows the bulb to operate at a lower temperature, and adds stability to the bulb in the socket; operating at a lower voltage, which increases vehicle bulb life; using vented headlamps, which allows bulbs to run cooler than those installed in a non-vented XLR headlamp; and using a clear bulb, which runs cooler than the amber bulbs installed on the XLR.Additionally, the warranty claim level related to subject vehicle sockets is unremarkable compared to other defect investigations into defective socket assemblies.A safety-related defect trend has not been identified at this time.Further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.See attached report for further information.
NHTSA Action Number: PE09016
Date Opened: 2009-03-10
Date Closed: 2009-07-02
Manufacturer’s Name: General Motors, LLC
Component Description: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Recall Campaign: 09V233
Summary Description: OUTSIDE DOOR HANDLES STICK UNLATCHED
Summary
BY LETTER DATED JUNE 23, 2009, GENERAL MOTORS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 09V233) TO REPLACE THE OUTSIDE DOOR HANDLES ON CERTAIN MODEL YEAR 2008 SATURN VUE VEHICLES. THE EXTERIOR DOOR HANDLE ON CERTAIN MODEL YEAR 2008 SATURN VUE VEHICLES CAN STICK IN THE UNLATCHED POSITION.THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. THE AGENCY OPENED ITS INVESTIGATION BASED ON TWO COMPLAINTS OF DOOR LATCH FAILURE THAT CAUSED THE DOOR TO OPEN WHILE THE VEHICLE WAS IN MOTION.THE AGENCY ALSO RECEIVED EARLY WARNING (EWR) REPORTS ON THIS ISSUE.CERTAIN MODEL YEAR 2008 SATURN VUE VEHICLES HAVE PAINTED BODY-COLOR OUTSIDE DOOR HANDLES THAT MAY STICK OR BIND.IF THIS WERE TO OCCUR, THE DOOR MAY NOT LATCH WHEN CLOSED.DRIVING WITH AN UNLATCHED DOOR COULD RESULT IN AN OCCUPANT FALLING PARTLY OR FULLY OUT OF THE VEHICLE, CAUSING INCREASED RISK OF INJURY.BASED ON THE ABOVE SAFETY RECALL, THIS INVESTIGATION IS CLOSED.
NHTSA Action Number: PE09017
Date Opened: 2009-03-10
Date Closed: 2009-07-02
Manufacturer’s Name: Subaru of America, Inc.
Component Description: FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
Summary Description: FUEL LINE LEAK
Summary
COMPLAINANTS REPORT FUEL LEAKAGE MOST FREQUENTLY IN WINTER DURING INITIAL COLD ENGINE STARTUP.OWNERS WILL EITHER NOTICE A FUEL ODOR INSIDE THE OCCUPANT COMPARTMENT OR FUEL ODOR/LEAKAGE AT THE FUEL LINES ON THE RIGHT SIDE ATOP THE ENGINE. ONCE THE ENGINE HAS WARMED, THE ODOR/LEAKAGE MAY CEASE.SUBARU REVISED THE FUEL PIPE/HOSE DESIGN FOR MODEL YEAR (MY) 2003-04 WRX VEHICLES PRODUCED AFTER AUGUST 2003.SUBARU ALSO INTRODUCED A MY 2004 IMPREZA STI VEHICLE WITH A DIFFERENT ENGINE AND FUEL PIPE/HOSE LAYOUT.OUT OF THE TOTAL OF 994 COMPLAINTS, 944 CONCERN MY 2002-03 WRX VEHICLES BUILT THROUGH AUGUST 2003.SUBARU ALSO REPORTS ONE FIRE ON A MY 2002 WRX VEHICLE THAT OCCURRED IN FEBRUARY 2006.IN MARCH 2009, ODI INSPECTED AND VIDEO TAPED A MY 2002 WRX VEHICLE WITH A FUEL LEAK DURING COLD ENGINE START UP.THE VIDEO WAS PROVIDED TO SUBARU AND IS IN THE INVESTIGATION FILE. THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA09-011) TO FURTHER STUDY THIS ISSUE.
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