Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: PE10037

Date Opened: 2010-09-16

Date Closed: 2010-12-20

Manufacturer’s Name: HondaeBay (American HondaeBay Motor Co.)

Component Description: EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

Recall Campaign: 10V624

Summary Description: Low Beam Headlights


Summary

In their Defect Information Report (DIR) of December 15, 2010, American HondaeBay Motor Company, Inc. (HondaeBay) notified NHTSA that it will conduct a safety recall of model year 2007 and 2008 HondaeBay Fit vehicles to repair the headlights.The recall will remedy a defect in the low beam headlight circuit that can cause a total outage of the low beam headlights.HondaeBay's DIR states: Due to a variation in the assembly sequence when installing the wiring harness for the combination switch that controls the headlights, the wires for the low beam headlight circuit can be pulled tighter than the wiring for the other functions controlled by the combination switch.After repeated use of the headlight switch, the electrical connector terminal for the low beam headlight circuit can become worn as a result of this tension, which can result in low conductivity and cause an accumulation of copper oxide in the area of the contacts.In some cases the poor conductivity may cause the terminal ends to melt within the wiring harness connector.If this occurs, the low beam headlights can become inoperative, increasing the risk of a crash. HondaeBay dealer's will inspect the combination switch and wiring harness and remedy the defect free of charge.Please see safety recall file 10V624 for recall details

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NHTSA Action Number: PE10036

Date Opened: 2010-09-07

Date Closed: 2011-05-23

Manufacturer’s Name: FordeBay Motor Company

Component Description: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Recall Campaign:

Summary Description: Fuel Tank Strap Corrosion/Rust


Summary

One or both of the steel straps holding up the fuel tank and attaching it to the truck frame can corrode and break.If one strap breaks, the tank may tilt and drop and possibly contact the road surface.If both straps break, the entire tank may drop to the road.If either failure occurs while the vehicle is being driven, contact with the road can abrade the tank and create a hole from which gasoline can spill.When the tank drops, it remains attached to the vehicle only by the fuel filler hose and/or supply lines, or in rare instances, by the skid plate, if present.This raises the possibility that the weight of the dropped tank could sufficiently strain the hoses and fittings to cause separation and fuel leaks between those components.The fire hazard created by the leaking gasoline is increased by the possible presence of sparks created by the metal tank being dragged along the road.The sparks could ignite the escaped fuel.ODI has included in its incident counts reports it has received from consumers and reports provided by FordeBay in which either the complaint involved confirmed strap corrosion or ODI's investigation yielded information that strongly suggests the subject defect as the cause of the reported problem.Among the incidents reported to NHTSA or FordeBay, 243 involved the fuel tank dropping below the vehicle and/or dragging on the ground, 95 involved fuel leakage, and nine included reports of sparks from the tank being dragged on the road.ODI has received one report of strap failure in which the leaking fuel ignited but self-extinguished.FordeBay reported another incident in which the leaking fuel ignited and the resultant fire destroyed the vehicle.There have been no injuries associated with these incidents.ODI has received reports of corrosion induced tank strap failures with other model year F-150 vehicles.ODI is upgrading this investigation to further investigate the frequency, severity and scope of this problem.

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NHTSA Action Number: PE10035

Date Opened: 2010-08-27

Date Closed: 2011-02-07

Manufacturer’s Name: HyundaieBay Motor America

Component Description: STEERING:COLUMN

Recall Campaign: 10V426

Summary Description: Steering Shaft Separation


Summary

The Office of Defects Investigation (ODI) is aware of 7 complaints and field reports and 10 warranty claims on the subject vehicles that allege the intermediate steering shaft became loose or in some cases separated from the upper steering column and/or the steering gearbox, causing (or potentially causing) the hand wheel to become mechanically de-coupled from the road wheels resulting in a complete loss of steering capability.The reported causes include excessive free play or separation of the intermediate steering shaft upper and/or lower universal joint cross shaft/yoke; missing, loose or damaged universal joint pinch bolts; improperly assembled intermediate steering shafts with misaligned splines or insufficient spline engagement preventing the universal joint pinch bolt from being secured in the retaining groove when fastened.On September 20, 2010, the manufacturer notified the agency that it would conduct a safety recall (NHTSA Recall No. 10V-426) to address the alleged defect in approximately 139,500 subject vehicles produced from December 11, 2009 through September 10, 2010.In addition to inspecting the steering shaft, the manufacturer will also update the electric power-assist steering control software to address complaints that the steering wheel vibrates or shakes as a result of a a motor driven power steering malfunction.The manufacturer began notifying affected owners by written letter on October 14, 2010.To date, 119,383 subject vehicles have been serviced under the recall campaign and 58 subject vehicles have received replacement parts as a result.Accordingly, this investigation is closed.

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NHTSA Action Number: PE10034

Date Opened: 2010-08-26

Date Closed: 2011-02-08

Manufacturer’s Name: VolkswageneBay Group of America, Inc.

Component Description: FUEL SYSTEM, DIESEL

Recall Campaign:

Summary Description: High Pressure Fuel Pump Failure (HPFP)


Summary

The Office of Defects Investigation (ODI) and VolkswageneBay (VWeBay) have received a total of 160 complaints and field reports alleging incidents of engine stall and/or loss of power that appear to be related to high pressure fuel pump (HPFP) failures in certain model year (MY) 2009 through 2010 VolkswageneBay Jetta and MY 2010 VolkswageneBay Golf and AudieBay A3 vehicles equipped with TDI clean diesel engines.Approximately half of the reports indicate that the failure resulted in an engine stall incident, with many of these alleging stall incidents at highway speeds in traffic with no restart.There has been one minor crash alleged to have resulted from HPFP failure in the subject vehicles.In response to ODI's information request for PE10-034, VWeBay indicated that it had found no defect related to motor vehicle safety with relation to the TDI Clean Diesel fuel system at issue in this investigation and attributed problems with HPFP failure to operation with gasoline contaminated diesel fuel.VolkswageneBay stated that even a small amount of gasoline in the diesel fuel may disrupt the necessary lubrication required and may cause the HPFP to fail.In response to concerns that fuel contamination was the major cause of HPFP and related fuel system failures, VWeBay issued a Technical Service Bulletin in May 2010 (VWeBay TB V011011 2023624 and AudieBay TB A011008 2023360-1), with instructions to inspect the diesel fuel for vehicles requiring fuel system service that have symptoms associated with HPFP failure.The bulletin states that fuel system damage incurred by use of fuel not complying to ASTM-D-975 Grade 2 S15 (B5 or less biodiesel content) standards will not be covered under warranty. VolkswageneBay also provided information about 121 mis-fueling incidents reportedly acknowledged by consumers or dealers and test results for about 50 diesel fuel samples taken from complaint vehicles in late-August through early-October 2010.The mis-fueling incidents include about 20 reports involving incorrect fueling by dealer sales or service personnel and generally report symptoms such as rough running, stalling and/or no start within a few miles of refueling the vehicle with gasoline.VolkswageneBay indicated that the testing of fuel samples from complaint vehicles found that nearly 90 percent contained high amounts of gasoline.VolkswageneBay implemented design changes for the HPFP in May 2008, September 2009 and November 2010 to improve the robustness of the pump when used with poor quality fuel.ODI analysis of HPFP failures identified from all sources shows failure rates of 0.53% for MY 2009 vehicles and 0.11% for MY 2010 vehicles.This investigation has been upgraded to an Engineering Analysis (EA11-003) to continue to investigate the issues with mis-fueling and HPFP design identified during the Preliminary Evaluation.

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NHTSA Action Number: PE10031

Date Opened: 2010-08-23

Date Closed: 2012-06-14

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Component Description: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Recall Campaign:

Summary Description: Crash Related Fuel Tank Fires


Summary

NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 JeepeBay Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-JeepeBay peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three JeepeBay models shows a higher incidence of rear-impact, fatal fire crashes for the JeepeBay products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the ChevroleteBay Blazer, FordeBay Explorer, and ToyotaeBay 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other JeepeBay vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as JeepeBay peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other JeepeBay models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.

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Last update on 2025-04-28 / Affiliate links / Images from Amazon Product Advertising API


 

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