After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE12034
Date Opened: 2012-11-09
Date Closed: 2013-02-11
Manufacturer’s Name: Yamaha
Motor Corporation, USA
Component Description: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Recall Campaign: 13V035
Summary Description: Motorscooter Stalling
Summary
All MY 2009 Yamaha YW125Y (Zuma 125) model scooters were produced with fuel pumps that may have improper clearance between their internal components.This could lead to fuel starvation and consequent stalling while in operation.To address this issue, Yamaha is conducting safety recall 13V-035 to correct the defect by installing new and improved fuel pumps on the subject motorscooters.This PE is closed. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10350742, 10422469, 10433624, 10462794, 10464564, 10465166, 10466480, 10466938, 10467731, 10486775, 10487229.
NHTSA Action Number: AQ12003
Date Opened: 2012-10-25
Date Closed: 2014-12-12
Manufacturer’s Name: Nissan North America, Inc.
Component Description: ELECTRICAL SYSTEM:SOFTWARE
Summary Description: Gwinnett Place Nissan / Quest Recall
Summary
NHTSA opened Audit Query (AQ) 12-003 to determine whether Gwinnett Place Nissan of Duluth, Georgia complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. ? 30120(i). NHTSA issued an information request (IR) to Gwinnett Place Nissan on October 31, 2012. Gwinnett Place Nissan responded to this request on November 19, 2012. NHTSA then issued an IR to Nissan North America, Inc. on March 11, 2013. Nissan North America, Inc. responded to this request on April 5, 2013.NHTSA's investigation indicated that Gwinnett Place Nissan sold and delivered 28 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. Gwinnett Place Nissan did not contest this finding. NHTSA therefore concluded that Gwinnett Place Nissan was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165. Under a Settlement Agreement dated November 24, 2014, Gwinnett Place Nissan paid compromised civil penalties in the amount of $110,000.This AQ is closed.
NHTSA Action Number: PE12033
Date Opened: 2012-10-24
Date Closed: 2013-06-26
Manufacturer’s Name: Ford Motor Company
Component Description: VEHICLE SPEED CONTROL:CABLES
Summary Description: Speed control cable damage
Summary
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.
NHTSA Action Number: AQ12002
Date Opened: 2012-10-15
Date Closed: 2014-10-20
Manufacturer’s Name: General Motors, LLC
Component Description: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Summary Description: Chapman Chevrolet / Cruze Engine Recall
Summary
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
NHTSA Action Number: PE12031
Date Opened: 2012-10-15
Date Closed: 2013-03-04
Manufacturer’s Name: Graco Children's Products, Inc.
Component Description: CHILD SEAT:HARNESS/CROTCH BUCKLE
Summary Description: Child Seat Harness Buckle
Summary
The investigation has been upgraded to Engineering Analysis EA 13-001 for further study. The Office of Defects Investigation (ODI) opened this investigation based on 25 reports from consumers that alleged difficulty in unlatching the harness buckle on their subject child seat.Since opening the investigation, ODI has received 55 additional reports.Consumers state that excessive force and/or effort is required to push the button to unlatch the harness.Some reported not being able to unlatch the buckle at all and were forced to remove their child by pulling them through the still buckled harness, or in some cases, by cutting the harness straps.The subject child seats utilize two different types (designs) of harness buckles, the Signature and the QT types, both of which are subject to the investigation.Each buckle type operates differently and has dissimilar latching and actuating mechanisms.The Signature buckle has a sliding release button that must be pushed downward to release the harness, while the QT buckle has a button that must be pushed inward to be released.The ODI reports can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10361369, 10366522, 10366645, 10366950, 10383056, 10397307, 10397449, 10406827, 10410574, 10413648, 10413817, 10414471, 10418155, 10421053, 10428246, 10430498, 10433600, 10444493, 10444593, 10454295, 10454393, 10454450, 10455029, 10456547, 10463507, 10466250, 10467797, 10473717, 10475529, 10475529, 10477267, 10478809, 10481182, 10481219, 10481233, 10481236, 10481243, 10482654, 10482941, 10483551, 10483732, 10483940, 10485417, 10486165, 10487751, 10487824, 10488855, 10489296, 10489536, 10489662, 10490292, 10491819, 10493243, 10493351, 10493614, 10493620, 10493649, 10493668, 10493716, 10494411, 10494567, 10494580, 10494635, 10494769, 10494876, 10495042, 10495130, 10495301, 10496034, 10496063, 10496146, 10496344, 10496470, 10497637, 10497771, 10498293, 10498308, 10498468, 10498529, 10499325
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