Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: PE12037

Date Opened: 2012-12-07

Date Closed: 2013-06-06

Manufacturer’s Name: ROAD RESCUE, INC.

Component Description: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Recall Campaign: 13V213

Summary Description: Loss of Emergency Power & Accessories


Summary

On December 7, 2012 the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) on 2008 Model Year (MY) Road Rescue EV Ambulances. The PE was opened to determine whether a loss of emergency power and accessories to the patient cab area creates an unreasonable risk to patients or emergency personnel.By letter dated May 17, 2013, Wheeled Coach Industries, Inc. notified ODI that it had initiated a safety recall (NHTSA Recall No. 13V-213) to address a safety defect in the vehicles subject to this investigation.According to Wheeled Coach, a failure of the master power disconnect switch can occur, which terminates flow of 12vDC electrical service to the ambulance patient cab.Failure of the programming in the primary multiplex node can affect portions of 12vDC electrical service, including a complete loss of power to the ambulance patient cab.In the event of a failure, the accessory electrical functions such as siren, warning lights and interior patient compartment lights may be intermittent or fail to operate.Wheeled Coach has informed ODI that the chassis function and drivability are not affected.Wheeled Coach's recall action addresses the issues raised by this investigation and, as a result, this investigation is closed.

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NHTSA Action Number: RQ12001

Date Opened: 2012-12-07

Date Closed: 2013-04-16

Manufacturer’s Name: Daimler TruckseBay North America, LLC

Component Description: ELECTRICAL SYSTEM

Recall Campaign:

Summary Description: PDM Failures


Summary

ODI opened this investigation based on Early Warning Reporting (EWR) data screening activities that indicated that numerous PDMs failed on 2007 M2 vehicles that were not part of the manufacturer's voluntary recall, 08V-154.The information available during the screening effort did not differentiate PDMs controlling trailer lighting from other PDMs used on the vehicle.ODI opened this investigation in order to collect additional information and ensure the scope of the original recall was appropriate.Recall 08V-154 was limited to trailer PDMs located on the fuel tank bracket.M2 vehicles utilized a total of eight locations to mount the trailer PDM.When comparing the warranty claims for each of the locations separately, the claim rate for the recalled population is over 3 times higher than the non-recalled population with other mounting locations.After seven years of service and no known crashes, fires or injuries, the data suggests that when mounted in the locations not included in the original recall, the subject PDM does not pose an unreasonable risk to highway safety at this time.For this reason, this investigation is closed and further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists in the subject vehicles.The agency reserves the right to take further action if warranted by the circumstances.

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NHTSA Action Number: EQ12011

Date Opened: 2012-12-04

Date Closed: 2013-07-12

Manufacturer’s Name: NavistareBay, Inc.

Component Description: PARKING BRAKE:DRIVELINE:AIR:CHAMBER

Recall Campaign: 13E012

Summary Description: Leaking MGM brake chambers


Summary

The summary for this investigation is provided in a separate attachment to this resume.This equipment query is closed.

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NHTSA Action Number: PE12035

Date Opened: 2012-11-16

Date Closed: 2013-04-16

Manufacturer’s Name: Harley-DavidsoneBay Motor Company

Component Description: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Recall Campaign:

Summary Description: Motorcycle Stalling


Summary

ODI opened this investigation based on 25 allegations of subject motorcycle stalling, without warning, due to charging system failure (typically involving the stator).As part of this investigation, testing was conducted to assess whether there would be areasonable warning prior to stator-related engine shut-down while underway.A memo describing this testing may be found in the public file for this investigation.Given the relative frequency of alleged stator failures involving Buell 1125's, it is apparent that customers may not be satisfied with their motorcycle.An example of a manufacturer responding to this type of dissatisfaction is found in the Harley Davidson December 7, 2009product improvement campaign to address the stalling issue.However, current test data does not establish that this customer satisfaction issue is also a safety defect that results in an unreasonable risk to motor vehicle safety.In the absence of a safety defect trend related to Buell 1125 charging system failures, this investigation is closed. The 62 ODI complaints we cite may be found by entering the following ODI investigation numbersat www-odi.nhtsa.dot.gov/owners/SearchNHTSAID:10373814,10386008,10397985,10406939,10406967,10406969,10407046, 10407318,10407511,10407672,10410524,10411954,10429450,10429467, 10429481,10429488,10429530,10429531,10429964,10429970,10429985, 10429987,10430176,10430736,10432169,10432891,10445118,10452480, 10457062,10457815,10457829,10462420,10462439,10462834,10463008, 10463483,10463664,10465165,10465225,10465226,10466505,10470386, 10470415,10470428,10473664,10474136,10474363,10479428,10484793, 10494949,10495197,10496446,10496804,10497643,10496127,10496088, 10496048,10496022,10496018,10495355,10495331,10495307

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NHTSA Action Number: PE12036

Date Opened: 2012-11-16

Date Closed: 2013-07-22

Manufacturer’s Name: BMWeBay of North America, LLC

Component Description: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Recall Campaign:

Summary Description: Fuel Leak - Motorcycle


Summary

Owners of model year (MY) 2005-2008 R-Series motorcycles report substantial, high pressure fuel loss occurring when the fuel pump is energized.Many times they first become aware of the problem when fuel soaks their pant legs or is puddled under their parked motorcycle.The Office of Defects investigation (ODI) has obtained an owner video illustrating the issue.This video, and other material, may be found in the public file at www.SaferCar.gov. ODI has learned that the subject fuel leak is due to cracks in the fuel outlet quick connector located on the in-tank fuel pump housing.While some owners, reluctant to incur the expense to replace the fuel pump assembly, have undertaken frequently ineffective do-it-yourself repairs primarily involving adhesive patches, two other remedies are available.The first, found in the after-market, is an aluminum clamp designed to reinforce the fuel outlet threaded flange.The second is BMWeBay?s own remedy, appearing in early 2011, following introduction of the aftermarket clamp.It, too, involves a metal collar designed to support the fuel outlet threaded flange.In January 2004 BMWeBay conducted safety recall 04V028 involving 2000 to 2004 Model Year K and R Series motorcycles for a pressurized fuel leak.In this case an O-ring in a fuel line quick connector could become damaged and BMWeBay identified the potential for fire as a consequence of this failure.In its recall, influenced by an ODI investigation (PE03-054), BMWeBay judged the fire risk to be low and the fuel loss to be insignificant -- occurring most often during cold starts -- resulting most often from improper servicing of the fuel line quick connector by its dealers. All of the complaints and warranty claims referenced in this resume involve verified fuel leaks rather than owners simply expressing a concern that a leak may develop in their subject motorcycle. With summer approaching and seasonal motorcycle usage increasing, ODI has upgraded PE12-036 to EA13-006 to further evaluate this issue, monitor fuel leak frequency, and determine the risk associated with the alleged fuel leaks.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following complaint identification numbers: 540232, 765847, 10074376, 10159252, 10236289, 10339245, 10356156, 10417320, 10425962, 10430734, 10430822, 10432269, 10433589, 10433733, 10436885, 10437222, 10442023, 10443840, 10444670, 10444742, 10444876, 10445888, 10445954, 10448104, 10448104, 10448325, 10448592, 10449393, 10451907, 10452476, 10453738, 10460566, 10463408, 10463946, 10467136, 10470251, 10471518, 10471642, 10474390, 10475150, 10474390, 10475150, 10480052, 10480834, 10485274, 10485276, 10485292, 10485337, 10485348, 10485351, 10485376, 10485434, 10485452, 10485783, 10485789, 10485796, 10485807, 10485882, 10487501, 10487624, 10488652, 10488899, 10490417, 10490868, 10491835, 10492118, 10492342, 10492961, 10493015, 10493320, 10494927, 10494899, 10495307, 10496593, 10503488, 10503806, 10504130, 10504324, 10508135, 10508150

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