After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: DP04006
Date Opened: 2004-10-08
Date Closed: 2005-01-13
Manufacturer’s Name: Honda
(American Honda Motor Co.)
Component Description: ELECTRICAL SYSTEM:IGNITION
Summary Description: IGNITION-PARK INTERLOCK
Summary
THE OFFICE OF DEFECTS INVESTIGATION (ODI) PRODUCED AN INFORMATION REQUEST (IR) LETTER DATED OCTOBER 14, 2004 WHICH DEFINED THE SUBJECT VEHICLES AS MODEL YEAR 1999 - 2001 HONDA ACCORD VEHICLES WHICH WERE NOT WITHIN THE SCOPE OF PRIOR RECALL ACTION (03V423) HONDA CONDUCTED TO RESOLVE AN INTERLOCK DEFECT.HONDA SUBMITTED RESPONSES ON NOVEMBER 29 AND DECEMBER 21, 2004.THE FAILURE REPORTS NOTED ABOVE HAVE BEEN DETERMINED FROM ODI'S ANALYSIS OF NHTSA'S COMPLAINT DATABASE AND AN INITIAL ANALYSIS OF THE MANUFACTURER'S IR RESPONSE DATA (FURTHER ANALYSIS REQUIRED).SOME OF THE HONDA REPORTS ARE DUPLICATIVE OF ODI.TAKING INTO ACCOUNT A SHORTER SERVICE LIFE, THE FAILURE INCIDENCE OF THE SUBJECT VEHICLES IS SIMILAR TO THAT DETERMINED WHEN ODI CONDUCTED PRELIMINARY EVALUATION (PE) 03-013, WHICH INVOLVED INTERLOCK FAILURES ON OLDER ACCORDS SUBSEQUENTLY RECALLED UNDER THE 03V423 ACTION.ACCORDINGLY, THE PETITON IS GRANTED AND ODI HAS OPENED PE05-002 TO FURTHER INVESTIGATE THE MATTER.
NHTSA Action Number: PE04070
Date Opened: 2004-10-07
Date Closed: 2005-02-15
Manufacturer’s Name: Ford Motor Company
Component Description: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Summary Description: ENGINE STALLING
Summary
TWENTY FIVE OF THE ODI FAILURE REPORTS ARE DUPLICATIVE OF FORD COMPLAINTS.TWENTY ODI REPORTS DO NOT CONTAIN A VIN (AND MAY OR MAY NOT BE DUPLICATIVE OF FORD REPORTS).THE 14 ALLEGED CRASHES AND 2 ALLEGED INJURIES WERE ALL MINOR.SUBMITTED DURING PRELIMINARY EVALUATION (PE) 04-070, FORD'S RESPONSE TO ODI'S INFORMATION REQUEST (IR) LETTER CONTAINED ABOUT 5,000 CONSUMER REPORTS (MORS) AND 8,700 FIELD REPORTS (CQIS).FORD REVIEWED THE COMPLAINTS AND CATEGORIZED THEM.THE MANUFACTURER REPORTS SHOWN ABOVE REPRESENT A COUNT OF UNIQUE VEHICLES THAT FORD CATEGORIZED AS ALLEGEDLY STALLING DUE TO A SUBJECT ENGINE COMPONENT ('A' CATEGORY, SEE FORD'S IR RESPONSE LETTER FOR FURTHER DETAIL); SOME OF THESE VEHICLES RECEIVED MULTIPLE REPORTS.ODI HAS NOT YET CONFIRMED FORD'S CATEGORIZATION OF THESE REPORTS, NOR HAS ODI CONFIRMED FORD'S CATEGORIZATION OF THE REMAINING REPORTS (WHICH FORD STATES DO NOT PERTAIN TO THE ALLEGED DEFECT).FORD SUBMITTED NEARLY 19,000 WARRANTY CLAIMS, MANY OF WHICH INVOLVED CLAIMS FOR A TECHNICAL SERVICE BULLETIN (TSB 04-13-08) AND FIELD SERVICE ACTION (FSA 03B05) WHICH FORD IDENTIFIED AS POTENTIAL REMEDIES FOR STALLING COMPLAINTS.ODI HAS NOT CONFIRMED THAT EITHER OF THESE ARE A REMEDY FOR ENGINE STALLING COMPLAINTS.SEVERAL OTHER DEALER COMMUNICATIONS RELATED TO ENGINE STALL WERE ALSO SUBMITTED AS WELL AS OVER 50 PRODUCT MODIFICATIONS, 15 OF WHICH INVOLVE REVISIONS TO THE SOFTWARE FOR THE ELECTRONIC ENGINE CONTROL UNIT.FURTHER INVESTIGATION IS REQUIRED AND ODI IS UPGRADING PE04-070 TO AN ENGINEERING ANALYSIS (EA).DURING THE EA, ODI WILL ESTABLISH AND UPDATE MANUFACTURER FAILURE REPORT COUNTS, FURTHER INVESTIGATE THE FREQUENCY AND TREND OF STALLING COMPLAINTS, AND DETERMINE THE SCOPE AND SAFETY IMPLICATION OF STALLING EVENTS.ODI WILL ALSO INVESTIGATE FORD'S REMEDIES, THEIR EFFECTIVENESS, AND WHETHER FURTHER ACTION IS REQUIRED.
NHTSA Action Number: PE04068
Date Opened: 2004-09-29
Date Closed: 2005-01-13
Manufacturer’s Name: MONACO COACH CORPORATION
Component Description: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Summary Description: UNPROTECTED LP GAS LINE
Summary
MONACO INFORMED ODI THAT IT HAS RECEIVED NO OWNER REPORTS OF MISSING LP GAS LINE SHILEDS OTHER THAN THE ONE FORWARDED BY ODI.ODI HAS FOUND NO OTHER VEHICLE THAT WAS MISSING THE LP LINE SHIELD. DURING THE COURSE OF THE INVESTIGATION ODI: ?CONDUCTED FIELD INSPECTIONS AT NUMEROUS DEALERS; ?REQUESTED WARRANTY CLAIMS AND FIELD REPORTS FROM MONACO(THERE WERE NONE);REVIEWED ENGINEERING DRAWINGS;AND?REVIEWED THE ANSI A119.2 AND THE NATIONAL FIRE PROTECTION ASSOCIATION 1192 STANDARDS ON RECREATION VEHICLES (RV?S) PERTAINING TO LP GAS LINE INSTALLATION ON RV?S. BASED ON MONACO?S DATA AND THE ABSENCE OF ANY FURTHER COMPLAINTS, A SAFTEY RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FUTHER USE OF AGENCY RESOURCES IS NOT CURRENTLY WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFTEY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION ON THE VEHICLES IF WARRANTED BY THE CIRCUMSTANCES. ODI WILL CONTINUE TO MONITOR FIELD REPORTS AND TAKE APPROPRIATE ACTION IF INDICATED.
Read More...NHTSA Action Number: PE04069
Date Opened: 2004-09-29
Date Closed: 2005-01-25
Manufacturer’s Name: BUSTIN INDUSTRIAL PRODUCTS
Component Description: EQUIPMENT
Recall Campaign: 04E078
Summary Description: RETRACTABLE PLATFORM STEP LADDER
Summary
IN JULY 2004, BUSTIN INDUSTRIAL PRODUCTS ISSUED TWO SERVICE BULLETINS ADDRESSING ISSUES CONCERNING POSSIBLE LADDER FAILURE.THE FIRST BULLETIN PERTAINED TO STEEL LADDERS.THERE ARE TWO CONCERNS:1) UNDER CERTAIN CONDITIONS THE SIDE PINS BECOME LOOSE AND BACK OUT;AND2) THE LADDER STRINGERS DEVELOP CRACKS. THE SECOND BULLETIN PERTAINED TO ALUMINUM LADDERS.THE CONCERN WITH THESE LADDERS IS THAT THERE IS A POTENTIAL FOR WELD BREAKAGE ON THE STEPS.ANY OF THESE FAILURES CAN RESULT IN A FALL INJURY. THIS PRELIMINARY EVALUATION WAS OPENED TO UNDERSTAND BUSTIN'S RATIONALE FOR NOT CONDUCTING A SAFETY RECALL TO ADDRESS THESE ISSUES.AFTER FURTHER REVIEW, BUSTIN HAS AGREED TO CONDUCT A SAFETY RECALL TO INSPECT AND REPAIR THE SUBJECT LADDERS.A COPY OF THE RECALL IS ATTACHED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Read More...NHTSA Action Number: RQ04010
Date Opened: 2004-09-28
Date Closed: 2005-04-14
Manufacturer’s Name: General Motors, LLC
Component Description: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Summary Description: TAILGATE SUPPORT CABLE BREAKAGE
Summary
ODI IS UPGRADING RQ04-010 AND OPENING AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THE TAILGATE SUPPORT CABLES INSTALLED IN 1998, 1999, AND PARTIAL YEAR 2000 SILVERADOS AND SIERRAS (C/K MODELS).GENERAL MOTORS IS CONDUCTING RECALL CAMPAIGN 04V-129 TO REPLACE THE TAILGATE SUPPORT CABLES ORIGINALLY INSTALLED IN CERTAIN MODEL YEAR 2000 - 2004 SIERRAS AND SILVERADOS.GENERAL MOTORS HAS ADVISED ODI THAT THE MATERIALS USED FOR THE TAILGATE CABLE SHEATHING INSTALLED IN C/K MODELS HAD INADVERTENTLY CHANGED IN OCTOBER 1999, INCREASING THE PROPENSITY FOR VOIDS IN AND AROUND THE GALVANIZED STEEL CABLE STRANDS WHICH CAN ALLOW MOISTURE TO WICK AMONG THE STRANDS, LEADING TO OXIDATION AND WEAKENING OF THE STRANDS.SINCE ODI INITIATED RQ04-010 IN SEPTEMBER 2004, ODI HAS RECEIVED 10 ADDITONAL NON-INJURY COMPLAINTS ON MY 1998-99 C/K VEHICLES, BUT NO ADDITIONAL INJURY COMPLAINTS.DURING THIS SAME PERIOD, GM HAS RECEIVED 564 NON-INJURY AND 35 INJURY COMPLAINTS. ODI HAS RECEIVED 6 INJURY COMPLAINTS AND 38 NON-INJURY COMPLAINTS FROM OWNERS OF MODEL YEAR 2000 C/K VEHICLES AND REQUIRES FURTHER INVESTIGATION TO DETERMINE WHETHER THESE INCIDENTS OCCURRED IN VEHICLES WITHIN THE SCOPE OF CAMPAIGN 04V-129 OR SHOULD BE ADDED TO THE INJURY SUMMARY FOR RQ04-010.
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